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I have a new I-Mate K-Jam, and I'm having problems dialing from contacts.
I'm interested to see if anyone can confirm the same results, following these steps:
1. Soft reset.
2. Access contacts (Start -> Contacts or the Contacts hardware button).
3. Find a contact to dial.
4. Press the green phone button to open up the phone application with the contact number shown, ready for dialing.
On my device, the first attempt of the above briefly launches the phone app with the number inserted, and then within a second switches back to the contacts app.
Further pressing the green phone button does nothing.
Works fine for me. Double clicking the green button on a contact starts calling.
-Abbas
Hmm...I've even hard reset mine to see if that would fix it, no luck. Maybe I have a bad unit?
I have the same problem. Also after it comes back to the contacts my phone signal goes from bars to "!" for a bit.
miz said:
I have the same problem. Also after it comes back to the contacts my phone signal goes from bars to "!" for a bit.
Click to expand...
Click to collapse
Mine does the same thing, like the phone resets or something. It's good to hear it's not just me.
Here's some more info. I performed a hard reset, and immediately afterwards, dialing from contacts, (A SIM-based contact, since I hadn't yet synchronized), worked.
As soon as I synchronized with a PC, it stopped working, with about 130 contacts synchronized from Outlook. Even SIM based contacts at that point cannot be dialed.
That's interesting...... hmmmm... well I don't want to do a hard reset yet since I have been tweaking my phone quite a bit. But If I have to then this will be the first thing I will try.
I wonder if has something to do with activesync. What version of activesync do u use?
I'm wondering the same thing. I'm using ActiveSync 4.1.0 Build 4807.
Also, in case I-Mate visits this thread as I've asked them, my ROM versions:
ROM: 1.1.9.3
EXT ROM: 1.1.9.104
More info:
I performed a hard reset, verified that I could dial a SIM contact, then entered a new contact on the device, without using activesync at all.
The problem re-appeared as soon as I added a contact and tried to dial that contact.
Okay, I may have figured this out. The contact I entered on the phone had a number formatted like this:
(123) 456-7890
I performed a soft reset, edited the contact and made the number 1234567890, and I could dial it properly.
Apparently the phone app can't handle a number formatted (123) 456-7890.
A real bonehead bug, if you ask me.
i am running the same version of activesync.
U know a thread concerning this was started at Howard forums
http://www.howardforums.com/showthread.php?t=745295
by the way I also saw your post on the main K-JAM thread there.... I don't think it is third party apps on the ppc. I think it is activesync.
Thanks for the thread link, I just posted there as well, hadn't seen that discussion previously.
If you notice my last post, I think I figure out what the problem is. I posted my findings in that hofo thread as well.
oops did not see those last 2 posts... u r way too fast for me.....
by the way stupid questionw do I make the number stick to 1234567890 format. It automatically shifts to (123) 456-7890
When entering contacts on my K-Jam, the number doesn't get reformatted, but in Outlook it may, which would make it a pain to adjust. However, it's been awhile since I've entered a contact in Outlook, so I don't know.
But, after reviewing that thread at hofo, I think the problem is the combination of that phone number format PLUS smart dialing. If you disable smart dialing, the problem appears to go away even if you have the (123) 456-7890 formatting.
To disable smart dialing, open the phone app, make sure the phone keypad is displayed, press the menu button, access "Smart Dialing Options", and uncheck the enable smart dialing checkbox.
To remove the smart dialing software completely, which I'm contemplating, you can delete the cab file from the extended rom and hard reset. Use total commander from http://www.ghisler.com/pocketpc.htm to manually browse to \Extended_Rom on your device, and you can remove files. (Make a backup copy of everything in that directory first).
Total Commander !!
Hi Guys,
I'm afraid of installing Total Commander 2.0 on my i-mate K-Jam, 'coz it doesn't support OMAP processor (i mean the total commander 2.0), did anyone of you install Total Commander on K-JAM ?? if yes, plzz tell me how it works and the result ??
Thank you in advance.
Re: Total Commander !!
unpresedented said:
Hi Guys,
I'm afraid of installing Total Commander 2.0 on my i-mate K-Jam, 'coz it doesn't support OMAP processor (i mean the total commander 2.0), did anyone of you install Total Commander on K-JAM ?? if yes, plzz tell me how it works and the result ??
Thank you in advance.
Click to expand...
Click to collapse
I have it installed on my qtek9100, works great!
Total Commander .. OMAP !!?
I dunno what kind of processor that is on QTek, again guys, did anyone of you tried to install TC 2.0 on OMAP (K-JAM) .. plzz reply ASAP !!
Thanx
The processor for the wizard devices is the omap and it is an ARM variant. I have TC installed on mine (In fact it was installed on mine within 30 minutes of it arriving at my door (Ok, I ambushed the poor FedEx lady before she could get anywhere near my door )) and have experienced no issues with it running on the device.
Robert Harrold
Houston, TX
TC
Thank you to assure me pal
In my Contacts in WM 2003 I used to be able to define an access number before I call my contact e.g.:
08707940000,,01xxxxxxxxx.
Where the first number is access number and the second is the contact's number.
However now, the phone only dials the access number (the first number) and after a short pause I can hear it dialling 3 to 4 DTMFs but it is not actually dialling them because the provider is not picking it up the DTMFs.
I have to dial the numbers manually and than its OK.
Can anyone reproduce this? Please help!
Same issue here... I have a contact like this:
+3493532XXXX,1234#,0561617XXXXXXX
This dials +3493532XXXX (my home number) where I have an asterisk box, then I hear the message "Please enter your password followed by the pound key" and the DTMFs for the password and # key are sent correctly (in the number the passwd is 1234), then I hear the tone where I can dial any number, I dial 056 (prefix to use FreeWorldDialout on my asterisk) and 1617XXX (USA Boston number)... I hear all the numbers, but I see my asterisk hanging up before the whole number has been sent.
Very weird... I will do some more tests to see if I can find any solution...
Ok, finally I got the solution... do not put more than 4 digits without a comma (pause)... i saved my contact like this and now it enters the password and dials correctly:
+3493532XXXX,1234#,056,1617,XXX,XXXX
Hope it helps you too! :shock:
I did what you did, the problem seam to be that the DTMF tones are not sent at all aldough I can hear them.
I'm getting this too very odd. Getting rather bored of holding the phone up to my speakers so I can play the right tone and empty my voicemail box!
hi.. got my vario II on friday, and i have the same problem. i used to be able to dial an international number on my UNIVERSAL by calling the local access number and insert a pause before dialing the international number for example: 02071246666,006596454343. however, this does not work on vario 2 and i am very upset about it!!
Hi,
you have checked this:
HKLM\Drivers\BuiltIn\RIL: EnableDTMFSupport = 0
switch to
EnableDTMFSupport = 1
Hi,
Thanks for the help, but i tried that, but it was already set to "1".. i switched to "0", soft reset, switch back to "1", soft reset again, but still not working...
I am also having this problem, cannot empty voicemail at the moment.
I have the same problem on my Vario II. When I'm entering the number manually during the call I can hear the sound, but the other end does not respond to my input at all.
This is really annoying as I can't get into my voicemail or contact customer service
Anyone had a solution for it so far?
Are there more people with a TyTn/Vario with this problem? If so, do respond because it might be a bug or something...
Motje said:
This is really annoying as I can't get into my voicemail or contact customer service
Click to expand...
Click to collapse
On my Vario II if I go to the phone app dial 150 and when connected then press keypad I can then navigate the customer service menus by pressing the on screen number keypad if that is what you mean?
Yes, that is exactly what's not working for me. I can press the keys during the call, and I hear the tone, but somehow the other end does not get them.
Interesting topic I just saw on MoDaCo: http://www.modaco.com/Problem-with-Phone-Dialer-on-Hermes-t247377.html
It turns out that it is not just the DTMF, but also the d-pad up key not going to the call history, and the 3G icon having changed to U.
This all happened after a hard reset.
Can anyone else who did a hard reset confirm if they have any of these problems?
Check that
HKLM\SOFTWARE\HTC\3GVTEngine\AMRDTMFToneFile = "\windows\dtmf122.amr"
then try changing the value of
HKLM\SOFTWARE\HTC\3GVTEngine\UseAMRDTMFTone
from 1 to 0 or 0 to 1
No idea what it means, but it is set up in some Preconfig setups
Excellent, I solved my problems. What I did was re-install all the cab files from the extended ROM. This gave me back my T-Mobile dialer and also made the DTMF working again.
Motje said:
Excellent, I solved my problems. What I did was re-install all the cab files from the extended ROM. This gave me back my T-Mobile dialer and also made the DTMF working again.
Click to expand...
Click to collapse
That worked for me to.
Mine worked fine untill I installed the DeepOcean dialler skin and then it stopped working - removed it and it came back (DeepOcean lacked smartdial).
Installed the Eten dialler and smartdial, and have lost the tones again, think this phone skin is great, but it won't properly uninstall (need the original T-mobile phone skin/graphics) so am currently stuffed!
Have done all the usual soft reboots etc.
I'm confident if I re-instated the deafault t-mobile dialler it would come back, however, I don't want to do a hard reboot and reinsatlll all the add-on apps and data.
Any ideas how to get the DTMF tones working - I can 'hear' them, they are clearly not being sent, If I put it on speaker phone, then in clear conditions the mike picks it up and it works!!
Any ideas?
DTMF Doesn't work - FIXED IT!
Fixed it!!
Editing the registry and setting the value to 0, then soft reboot and dtmf tones are working.
Setting it to 0 wasn't the obvious choice, and previously I hadn't soft rebooted.
Found the following from dhushy in:
http://forum.xda-developers.com/showthread.php?t=276700
Worked it out. For anyone with a similar problem, use the registry editor to locate the following key:
HKLM,"Drivers\BuiltIn\RIL","EnableDTMFSupport",0x0 0010001,1
Change the value from 1 to a 0 and Bob's yer Uncle (for non-British readers that means everything will be cushty - see Only Fools and Horses for a contextual translation)
Did this and I was able to manipulate my voicemail messages as normal.
Click to expand...
Click to collapse
I am on T-Mobile UK.
A Big Thank you
This advice on changing the dtmf code from 1 to 0 was the thing ive been lokking for - for the last 4 months. A really big thank you
So i have WM6 on my MDA and it worlds perfectly fine, my only problem is that if im on a call and i need to press number to go through a menu, it dosnt work. The number popup as if im pressing them, but i cant go through the menus, it dosnt work on any phone calls; not even my voicemail. I just want to be able to fix it so that when i press numbers during a call it actually sends the numbers.
Simple solution: go back to a shipped version!
The WM6 ROMs are all 'selfmade', so, you might experience some minor or major bugs ...
[email protected] said:
So i have WM6 on my MDA and it worlds perfectly fine, my only problem is that if im on a call and i need to press number to go through a menu, it dosnt work. The number popup as if im pressing them, but i cant go through the menus, it dosnt work on any phone calls; not even my voicemail. I just want to be able to fix it so that when i press numbers during a call it actually sends the numbers.
Click to expand...
Click to collapse
Are you installing the T-Mobile .cabs to your phone, like the network custimzations, mms, etc. if so, that may be your issue as it was mine before, so I had started manually inserting the internet server settings, and things like that, instead of installing the .cabs, and that solved my issue...
I posted details on another thread, I will find it and post link here for you.
***EDIT***
http://forum.xda-developers.com/showthread.php?p=1147465#post1147465
Guys,
OIn my old phone (Artemis) when I received a call from a phone number (lets say 07760 123456) it would sometimes show as +447760 123456 and sometimes as 07760 123456. This happens on my Touch HD, however contacts doesn't resolve the Caller's name and picture to the number unless it "EXACTLY" matches the saved number....
Has anyone else come across this.....it used to resolve irrespective of the +44 of 0 start.
i think it shows the number, and if it matches a number in the phonebook it shows the name, thats why theres sometimes a delay before the name shows up when someone calls you.
is the phone running slow at all? or do you have a zillion contacts? maybe thats it...?
Only have about 50-60 contacts. It's very weird.....has anyone else had this issue at all?
Tried the various fixes through registry edit (tried changing Callidmatch to 7,8,9,10,11,12...) No joy - no help from HTC either. It DID work ok before so I know it can. . . Have tried hard and soft resets, including soft resets after each change of resetting calleridmatch. Hoping someone posts a fix that works,,,,,,,
I was going to suggest you try using Advanced Config and change Call ID match to 9 or 10, but you appear to have already done this through reg editing
You might check what I wrote in this post.
Also check that ALL numbers are consistent... space can cause havoc for caller ID...
Hello.
I need help.
Strange things happens with my dialer:
Every time when start dialing with " 0 " dialer blocking ,calls and contacts list disappear, than dialer block and close. Click Phone again and phone network miss.Signal icon shows " ! " . After few seconds network signal comes back and dialer start again.(with same problem) This happen only with 0 , start dial with all other num. are OK.
ROM version: Duttys HD V2.1 XTREME
Please for some help , whats wrong and what to do?
Thanks
DULE
dusan.stevovic said:
Hello.
I need help.
Strange things happens with my dialer:
Every time when start dialing with " 0 " dialer blocking ,calls and contacts list disappear, than dialer block and close. Click Phone again and phone network miss.Signal icon shows " ! " . After few seconds network signal comes back and dialer start again.(with same problem) This happen only with 0 , start dial with all other num. are OK.
ROM version: Duttys HD V2.1 XTREME
Please for some help , whats wrong and what to do?
Thanks
DULE
Click to expand...
Click to collapse
Strange issue this. Haven't used Duttys V2.1 in a long time, have you tried flashing one of the latest roms to see if problem still persists?
No I didnt tried flashing new rom.
There is some conflict between dialer and contacts for sure.
When switch from "Calls and Contacts" to "All calls" in Dialer Menu \ View everything work ok.
When turn off phone skin in AdvancadConfig and restart orig WM dialer is functional but calls and contacts list is blank . If tap on some blank field it works. Dialer dial that invisible contact and show it.
Is there some registry settings to disable "Calls and Contacts" in dialer view menu.
Regards
Dule