HTC iolite reset problem - Touch Cruise 2 General

I have an HTC touch cruise 2 / iolite. The phone was bought by me in a state where it was asking me to enter a1b2c3 for it to let me enter the security code.
I do not have the security code either.. any idea on how to hard reset since the phone does not shut down normally.. nor does it let me perform a hard reset with the volume down key + enter button + power key.
Any idea or help will be really appreciated.
Sincerely,
Aziz.

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Err... how about HARD RESET? Press and hold the power button, then do a soft reset. Do not release the power button until you see an instruction asking you to press the Green and Red buttons. Do that and the device will hard reset.
Warning though, any software installed by the vendor (or shop) that you bought the device from won't be there anymore.
Thanks for you advice ..... just read the manual !!

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if i remember correctly. Hold down the powerbutton and camera button and press the soft reset button with ur pen.
Its a bit tricky but thats what i did.
Hope this helps.
i did as u told me but it doesnt work
are u sure its the way to put Dopod M700 on bootloader mode
I know the other guys in the other forum said your device is not an Artemis, but I beleive it is in fact. Hard reset by holding down both soft keys, then pressing power button, whilst keeping the soft keys pressed. Then press SEND when prompted.
Tris
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You already have one thread about your phone not working. Please do not start another thread.
Hard reset, hold down power+ volume down/up buttons.

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