Help please: incoming calls freeze - Touch HD General

When I get an incoming call the answer screen apears and I can select accept or ignore but when I slide the button to the accept side the screen locks and I can't hear the person on the other end. After a few seconds, presumably when they hang up, the call ends adn the phone unfreezes.
This has been getting wrose for about a month now until it is at the point where it happens almost 100% of the time. I have not installed anything new in the past two months and my memory (running and storage) is about 50% free so I don't think that is an issue. I am running Duttys V3.2 XT WWE rom. Any ideas?

I have a similar problem, but I'm using the mobile with XAndroid...
(My phone doesn't unfreeze)

Related

Slow answering incomming calls

hello! i've searched but didnt find any help with my problem. When my jasjar rings (incomming call) and after i press the answer button (the green one) i need to wait about 1 to 2 seconds before i can hear the person that is calling me...strange...did this ever happen to you? how can i solve this problem? Thanks in Advance
Yes, i have the same problem on my MDA Pro
After pressing the green button, i have to wait 3 secounds with speaking.
I had the same problem and now is solved.
In phone/options/band select WCDMA (not automatic)
i think that didnt solve the problem...sorry...thanks
I have the same probelm on the incoming call. However, i finally realized that it's the problem on the Pocket Plus V3.0.4 installed on the system.
It appear to be normal once i removed the program.
It's the case for me, and i hope it would help you as well
I too have this problem with my I-Mate Jasjar. I need to wait for a few seconds after hitting the answer button before I can hear the calling party. I did a hard reset and installed the latest wwe ROM available on clubimate site. The problem still persists even without any third party software installed. So I do not blame pocketplus for this problem. I think this is a software/hardware issue which should be addressed in a ROM upgrade.
I have the same problem with my JasJar. I have also updated to the lates ROM from clubImate by advice from clubImate support.
Sometimes the phone does not even answer the call at all when pressing the green button. This is becoming an even more expensive phone since I have to call back so many people on account of missed calls
Seriously, It cannot be right that a problem like this exists on a phone in this price range. ClubImate support even said they had never heard of this problem before.
i did a few hard resets and the problem persists without any extra software installed. "Very bad bug". i've already test a K-jam and it works beautifull...i'm sad
Got my XDA Exec today. It's pretty good but is not the same as my XDA2. Even less phone. More PDA...
If I turn my machine off in landscape mode and then close the lid with the screen out (like the XDA2) then when a call arrives it takes ages to answer because the screen has to rotate first to portrait mode.
If I turn off and close in laptop mode (landscape) then it rings immediately and I can answer it immediately using the hinge buttons.
Maybe it is the same for you?
i have noticed it seems to be quicker to goto portrait than to landscape in all respects of use
ok, lets try it...thanks
how i test it: jasjar "on" charging, open in portait mode. same delay.
L to P is roughly twice as long for me.
going to L i get twist and flip and the display is done ready and waiting
going to P i get twist and flip then get a 2s ish of L before it flips to P
this was battery power
*** its the same on mains and battery !
Carnivor said:
L to P is roughly twice as long for me.
going to L i get twist and flip and the display is done ready and waiting
going to P i get twist and flip then get a 2s ish of L before it flips to P
this was battery power
*** its the same on mains and battery !
Click to expand...
Click to collapse
When my Exec is on, the rotation is pretty much instant. I have no apps running. It's only when a phone call wakes it up that the rotation is slooooow.
My Qtek 9100 also take app. 5 sec before it rings, and the S100 I had before was the same. My dad has an XDA mini, same problem. It seems like pocket plus will increase the problem, but even without any extra software its not working perfect. Its strange after such long time, they havent been able to solve simple problems like theese.
I also get this, Its very annying. Maybe they incorperated it so you can answer the call asap and the before it acually picks up, you have a few seconds to turn the screen round and see whos calling ect?
I have an Exec and there is certainly a knack to answering a call on it, but i'm getting better!!!
Firstly the voicemail seems to kick in way too early, i only get 4 rings of the 'ring' ringtone max before the VM kicks in, sometimes i think it is less, but i may just be going deaf! does anyone else find this a problem?(not deafness)
As i usually have the exec closed in my pocket, this is how i answer a call.
1, Hear the first ring, if i don't it's too late already!
2, Drop everything, and remove phone(ha!) from case and open into laptop mode only. If i rotate all the way into PDA mode the screen takes too long to change and the call goes to VM before i can see who it is.
3, Answer call after seeing who it is
4, Rotate or close screen and put to my ear and wait 2 seconds to speak.
It's a real pain in the arse and very annoying.
Great forum btw, it's been very helpful, i knew bugger all about PDAs three weeks ago.
Ian
Which button(s) do you have success with?
The small green on the side,
the green above the other keys on the keyboard,
the soft key button,
or touching the screen?
ipanter said:
...
Firstly the voicemail seems to kick in way too early, i only get 4 rings of the 'ring' ringtone max before the VM kicks in, sometimes i think it is less, but i may just be going deaf! does anyone else find this a problem?(not deafness)
...Ian
Click to expand...
Click to collapse
If you're using the Exec on o2, you can adjust the cut-in delay at the o2 end. You do so by keying in/sending the following to o2:
**61*901*11*xx# [send]
(where xx is number of seconds, e.g. 30.)
Note: I think the maximum delay allowed is about 30-secs - at least I've never got it to extend longer than that!
I have found that o2 occasionally reset mine back to about 10-secs, so have it programmed into a contact number.
HTH
I've found something interesting.
I tried to swap two sim cards.
<boring>
The one originally in my phone was a sim card from Orange Denmark (where I live). Orange has since been bought by Telia, and this same sim card is now using Telias network. This is by design. It gives my the roaming symbol all the time since the buy-over.
To say the least, some things have been very ****ty in this process, so I thougt that I might try another sim card.
</boring>
I had another one from TDC (another danish operator), and bang! My Universal (Jasjar) answers instantly - every time - on all the buttons!
Could some of you who have this problem as well, please confirm this? Please tell what kind of sim card (and country) you are networking through, and try another one.

Phone locks "on call" - phone app crash

Hi,
I faced this problem too often, so I ask on this forum to know if it only happens to me:
when I end the call, telephone programs stucks. In the top bar, the indication of an on going call is still there. Everything is working except telephone application. I can't open the telephone options. Even if I turn on Airplane mode, the phone logo in the top bar remains.
Any idea?
I had that problem once. Did it occur when you dialed a number not in your phone book? It turned out the prompt for saving a new dialed number was still there but I somehow couldn't access it. Perhaps turn that setting off?
no, it was an outgoing call to someone in my phonebook. (at least in my last problem)
facing the same problem. after ending a call the phone app freeze a couple of minutes and sometimes more than ten minutes
Did you installed the HTC patch to avoid the freeze ?
I didn't.
Could it be usefull there ?
This is really annoying if you have to wait 10mn before doing an another call !
Problem happened again
The problem happened again yesterday.
But worse. I was leaving a message on an answering machine. and I couldn't end the call !
Pressing the right key (end call) had no effect !
Usually in my previous problems, the other user was ending the call.
So I had to switch off the phone in comm manager !
I'm surprised that no one else faced this problem !
I tried to follow one's advice to wait then until phone gets back to normal. (release the phone icon in the top bar).
After one hour, I finaly rebooted the phone to be able to do an outgoing call.
Help !
Phone blocks during or after a call
Hello guys and girls
I had the same problem last week, a couple of times in a row, I was on the phone with a contact, after a couple of minutes I couldn't hear anything anymore and tried to end the call but no joy, a soft reset did the thing the first time, the second I waited a couple of minutes wich worked aswell. It was very annoying I must say especially as it happened 4 times in a row...
Hoping for a solution
Greetz
It seems a bug. You can press volume up/down buttons on the device itself to open the volume bar screen. After that just press somewhere on the grey area to go back to home screen. The top bar will restore from the phone application.
It's not the top bar. The phone application is completely unavailable.
We see the top bar,but the phone icon is stuck. Like if we were still on call.
I too have a similar problem.
Although I haven't particularly logged the prolems, I think that it only happens on incoming calls, and not outgoing ones.
During a phone call, the incoming sound just goes mute, and afterwards I can't hang up the call.
I reckon I have lost well over half the calls I have received because of this.
Luckily, not many people call me!!
I reckon this is a CRAP phone, and am seriously thinking of getting a REAL phone, and just using the HD as a PDA device. Good old HTC!!!!!!
I edited the title of this topic.
The phone app is really stucked : I called an answering machine, I wasn't able to end the call !
Help !
I am thinking of changing ROM.

WP7 End Call Issue

Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
Did you not try the end call on the screen? Not the hard one on the bottom right of phone
Russ
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
jonathan.stowell said:
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
Click to expand...
Click to collapse
Official windows phones have no hard end call button, just the on screen one, therefor I dont think its possible to end a call with the hardware button. Yes, the screen goes off when making a call, but due to the proximity censor it should come back when you move it away from your head. If it does not, make sure its not covered, even a screen protector can block the proximity sensor. Its located next to the speaker.
Hmm I removed the screen protector and still no joy when I move the phone away from my face. The screen just remains black. I did crack the screen about 5 months ago and had it replaced, perhaps they've done a poor job on this....
Don't think so... My is in perfect shape. proximity works on android but not on wp7... i also can't press end call button.
same thing with me
well i get the same problem with mine also, is there anything we can do for that.
I have the same issue, though it only happens to me when calling my voicemail. I hit "end call" and it just hangs there with the message "Ending call..." and I have to pull the battery :/ Regular phone calls have been just fine though.
Finally cracked this one!
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
I've had this issue as well. Pressing the end call button on the screen won't end many of my calls, voicemail or to another person. But it's rare enough that it hasn't bothered me, too much. But is a problem that needs to be figured out, if possible.
We should come up witha way to re map the hard buttons to usefull use
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
I'm assuming your phone is an HD2. First of all, the call should automatically end when the other party hangs up. Secondly, just hit the Power button to turn the screen back on and then unlock the phone and hang up. What is so difficult? WP7 remaps the HD2 buttons so they don't work as they did in WM.
swangoose said:
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
Click to expand...
Click to collapse
Worked. T H A N K S!!!

[Q] call screen, dial pad problem

my dial pad is missing when calling someone. screen flashes and the call screen is lost. but the call is normal.
a few times phone opened automaticly coming call. I checked all call settings, there is no anormal setting, please help.
I tried all versions rom. 2.1, 2.2, omg, chayogen etc. now I'm using 2.1 update, kernel leshak 2.6.29, lk2.08.1 samdroid
I have the same problem!
I have the same problem. It started about 3 days ago for no reason. When you press the call button after entering a number, the screen goes black and all the three buttons at base (back, windows and search) are not responsive. There is nothing you can do...you can't hangup or enter numbers until the other party hangs up, unless you reboot. (You can still talk and make the call as normal).
I tried rebooting, took battery out and also did a factory reset but nothing has resolved the problem.
However, I did find a workaround: flip phone over so it goes into speaker mode and then the dialpad becomes visible and you can end the call or use number pad, but you have to keep phone flipped over all the while. Another workaround is to use a Bluetooth headset when making or answering calls. Then the dialpad is always visible as normal.
If anyone knows what to do please respond!
there is no hope (from xda)
I decided to go service...(its doesnt matter I tried al versions rom, I hate this phone, enough, I tired to reload rom vs.)

[Q] intermittent fault answering calls - Moto Defy android 2.2.2

doesn't actually seem to matter which firmware I'm running but here's the issue;
phone rings in my pocket, take the phone out then try to slide the button (on screen) to answer the call, but the screen completely freezes (as do the soft buttons) like the phone has completely locked-up.
only once it's stopped ringing (missed call) can you switch it off (soft-off, screen, standby, whatever) and then switch it back on again and it starts functioning normally. trouble is I've missed the call regardless.
wondering if anyone's had this issue (didn't see another similar thread) and if there's a likely cause, and solution.
if I'm the only one then perhaps there's a hardware fault.
also is there a relatively simple way to replace the call-handling software, or am I stuck with the native one.
Ta.
kaelin000 said:
doesn't actually seem to matter which firmware I'm running but here's the issue;
phone rings in my pocket, take the phone out then try to slide the button (on screen) to answer the call, but the screen completely freezes (as do the soft buttons) like the phone has completely locked-up.
only once it's stopped ringing (missed call) can you switch it off (soft-off, screen, standby, whatever) and then switch it back on again and it starts functioning normally. trouble is I've missed the call regardless.
wondering if anyone's had this issue (didn't see another similar thread) and if there's a likely cause, and solution.
if I'm the only one then perhaps there's a hardware fault.
also is there a relatively simple way to replace the call-handling software, or am I stuck with the native one.
Ta.
Click to expand...
Click to collapse
I had this same issue, I was using a live wallpaper, when I went back to a standard wallpaper my defy no longer froze and screen went blank during calls.
Sorry, this is a year late!
scranno said:
I had this same issue, I was using a live wallpaper, when I went back to a standard wallpaper my defy no longer froze and screen went blank during calls.
Sorry, this is a year late!
Click to expand...
Click to collapse
Have a similar problem with my Defy; an incoming call "rings" but the screen remains inactive (black) so the call cannot be answered. This is an intermittent problem; I'll play with the wallpaper and let you know.
Regards

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