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Hi,
I faced this problem too often, so I ask on this forum to know if it only happens to me:
when I end the call, telephone programs stucks. In the top bar, the indication of an on going call is still there. Everything is working except telephone application. I can't open the telephone options. Even if I turn on Airplane mode, the phone logo in the top bar remains.
Any idea?
I had that problem once. Did it occur when you dialed a number not in your phone book? It turned out the prompt for saving a new dialed number was still there but I somehow couldn't access it. Perhaps turn that setting off?
no, it was an outgoing call to someone in my phonebook. (at least in my last problem)
facing the same problem. after ending a call the phone app freeze a couple of minutes and sometimes more than ten minutes
Did you installed the HTC patch to avoid the freeze ?
I didn't.
Could it be usefull there ?
This is really annoying if you have to wait 10mn before doing an another call !
Problem happened again
The problem happened again yesterday.
But worse. I was leaving a message on an answering machine. and I couldn't end the call !
Pressing the right key (end call) had no effect !
Usually in my previous problems, the other user was ending the call.
So I had to switch off the phone in comm manager !
I'm surprised that no one else faced this problem !
I tried to follow one's advice to wait then until phone gets back to normal. (release the phone icon in the top bar).
After one hour, I finaly rebooted the phone to be able to do an outgoing call.
Help !
Phone blocks during or after a call
Hello guys and girls
I had the same problem last week, a couple of times in a row, I was on the phone with a contact, after a couple of minutes I couldn't hear anything anymore and tried to end the call but no joy, a soft reset did the thing the first time, the second I waited a couple of minutes wich worked aswell. It was very annoying I must say especially as it happened 4 times in a row...
Hoping for a solution
Greetz
It seems a bug. You can press volume up/down buttons on the device itself to open the volume bar screen. After that just press somewhere on the grey area to go back to home screen. The top bar will restore from the phone application.
It's not the top bar. The phone application is completely unavailable.
We see the top bar,but the phone icon is stuck. Like if we were still on call.
I too have a similar problem.
Although I haven't particularly logged the prolems, I think that it only happens on incoming calls, and not outgoing ones.
During a phone call, the incoming sound just goes mute, and afterwards I can't hang up the call.
I reckon I have lost well over half the calls I have received because of this.
Luckily, not many people call me!!
I reckon this is a CRAP phone, and am seriously thinking of getting a REAL phone, and just using the HD as a PDA device. Good old HTC!!!!!!
I edited the title of this topic.
The phone app is really stucked : I called an answering machine, I wasn't able to end the call !
Help !
I am thinking of changing ROM.
I think its a software bug... Its really annoying if someone calls me and I cant accept the call My ringtone just keeps ringing and I just can stupidly look on the screen without answering :S I push the green "answer" button but the call doesnt accept. I neither can use the red "ignore" button. This problem gets solved with a reset but happends again after a short time.
Is there any solution for this´? Is there any possibility to accept the call trough the touchscreen?
Please help me I am really desperate!!!
Thanks in advanche.
Uhhmm.....i guess you know that you have to 'slide' the button to the green field if you wanna answer...not 'push' the green spot.
Anyways...you can also use the (physical) buttons of the phone to answer or disconnect.
I think you missunderstood me. I actually mean the physical buttons! They arent working anykind. Normally if I press the green "dial/answer" button the dialer application appears right? But it dont! After software resetting it does again somehow for short time. And if I get a call then I press the physical button but the call doesnt accept. It just keeps ringing further. There is no chance to accept the call. And there is no option to accept the call trough the touchscreen.
Indeed, i misunderstood..sorry!!
If the buttons didn't work at all, i would be thinking of a hardware problem, but since you can solve it for a short while with a soft reset.....i'm not so sure of that.
You still have the option of a hard reset, you could give it a shot, just to be sure(Remember to back up your stuff ).
Otherwise send it in for warranty...presuming you still have it.
Thanks for the reply!
I dont think its a hardware problem because the buttons are working again somehow after a software reset. But the problem happens again some time later
Sending it to warranty is no choice since I always got trouble with my warranty!
My old touch had an software problem and couldnt boot so i send it to the warranty and they just send it me back with no repairs claiming that the warranty gets lost if I connect my device with a computer :S
Anyway i hope there is a solution without hardware resetting
Just a thought....
Did you install any locking software which locks the device fully? It may be the one preventing you from answering calls...
HTH...
No I didnt install anything kinda like that. Is there a dialer replacement I could use instead?
I have also noticed this bug on my Jade running the official 2.32 update from HTC:
When a cal is received, the phone rings but it doesn't display who is calling (the device keeps showing the home screen). This is not happening at every call, but I can't find what is causing this behaviour (it happens even after hard reset, so no additional programs running in the background).
Any ideas how to overcome this?
After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed
did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?
i had it to only closed al my apps in taskm and it stoped flickering
My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?
I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.
I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!
Buy pocketshield, problem solved.
i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.
Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.
theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me
Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos
Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...
But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.
The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1
Thank you very much. I opted for the hard reset option... I hope it stays ok this time!
My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved
i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
Did you not try the end call on the screen? Not the hard one on the bottom right of phone
Russ
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
jonathan.stowell said:
The screen turns off when making a call so the touch buttons are not available. This is why I have to remove the battery as I have no other way of bringing the display back to life. Obviously if I make a call and the other person hangs up it's fine. However if they do not answer and it goes to voicemail or I call my voicemail I get stuck in a never ending loop of press 2 to hear your messages.
Click to expand...
Click to collapse
Official windows phones have no hard end call button, just the on screen one, therefor I dont think its possible to end a call with the hardware button. Yes, the screen goes off when making a call, but due to the proximity censor it should come back when you move it away from your head. If it does not, make sure its not covered, even a screen protector can block the proximity sensor. Its located next to the speaker.
Hmm I removed the screen protector and still no joy when I move the phone away from my face. The screen just remains black. I did crack the screen about 5 months ago and had it replaced, perhaps they've done a poor job on this....
Don't think so... My is in perfect shape. proximity works on android but not on wp7... i also can't press end call button.
same thing with me
well i get the same problem with mine also, is there anything we can do for that.
I have the same issue, though it only happens to me when calling my voicemail. I hit "end call" and it just hangs there with the message "Ending call..." and I have to pull the battery :/ Regular phone calls have been just fine though.
Finally cracked this one!
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
I've had this issue as well. Pressing the end call button on the screen won't end many of my calls, voicemail or to another person. But it's rare enough that it hasn't bothered me, too much. But is a problem that needs to be figured out, if possible.
We should come up witha way to re map the hard buttons to usefull use
jonathan.stowell said:
Hi Guys,
I have been having issues when trying to end a call with the new WP7 Rom. I also used to have this when using Andriod Roms.
When I go to end a call, pressing the end call button does nothing apart from light up the keypad. I've tried pressing every button but nothing but the keypad lighting up happens, the call never ends! I have to remove my battery and switch the phone back on to get the use of my phone back.
I have :
HardSPL 2.08
MAGDLR111
Radio 2.15.50.14
Any Ideas?
Thanks,
Jon
Click to expand...
Click to collapse
I'm assuming your phone is an HD2. First of all, the call should automatically end when the other party hangs up. Secondly, just hit the Power button to turn the screen back on and then unlock the phone and hang up. What is so difficult? WP7 remaps the HD2 buttons so they don't work as they did in WM.
swangoose said:
I have been experiencing this issue on my Optimus 7 phone since day one, on all firmware versions and I now have the latest update.
This is what worked for me:
-set the automatic brightness to off and choose any manual setting that suits your needs, I chose medium.
-set the screen timeout to never (not sure that this is necessary, I will change it back to 30 sec to see if the issue returns and post back)
I hope this works with your phones, it was really frustrating to pull the batery out. Good luck!
Click to expand...
Click to collapse
Worked. T H A N K S!!!
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
Click to expand...
Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
Click to expand...
Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed