Database Users

HTC touch frozen on bootup

all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.

I think you can do a hard reset by holding the "power button", "end key", and pressing the reset "pinhole" at the same time.

foxatphoenixlabs said:
all i get is the telus boot screen and thats it. is there anyway to flash the rom onto it? or restart it some how?ive tried to take out the battery and restart it that way and still boot screen.
Click to expand...
Click to collapse
have you tried getting into bootloader by pressing power/camera/reset?

when did this start happening?

The same thing happened to me today... Im frozen at the htc smart mobility boot up screen and nothing works!

if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM

raybond25 said:
if your phone was older and you tried to flash a GPS rom without installing the GPS radio then you would freeze up a the bootscreen
the remedy for that would be to install the 3.42 radio ROM
Click to expand...
Click to collapse
I think I have same problem.
Anyone have a link where I could find that & install instructions to make sure I don't screw up more?

This happened to me too. I ended up having to reflash it like everyone said.

My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please

Hannoe said:
My htc hd2 is stuck on the boot up screen,tried pressing the end key and the red reboot button at the same time but still no progress,still stuck.....what now? help please
Click to expand...
Click to collapse
You are in the wrong section altogether. Go to this part of the site http://forum.xda-developers.com/forumdisplay.php?f=631
@OP,
First things first, did you unlock the device before flashing? Also, are you sure that you have a Vogue and not an Elf/Elfin?
A quick way to get out of your issues would be to try to flash the phone back to stock. Put the device in bootloader mode and flash a stock rom for your device.

[Q] my hd2 not working, may be brick..help me..

hi everybody..
My hd2 is dead, not working.
my first problem regarding HD2 was;
it was sometimes restarting while on the internet, listening to the music, watching movie..,etc.
And during restarting, the backside of it was always heating up.
I changed battery with new one, sim card and also sd card, the problem still existed.
Then, I did hard reset, no solution,
Then, I reload orginal rom (the previous was also orginal rom) and did hardreset.
Now, not working, only white htc screen appears,
Please note that I dont want to load any custom rom since my hd2 is still warrantied.
How can I solve my problem w/o warranty problem?
thx..

First of all get start to give some more info.
Witch Rom did you have (the latest one you install)
Witch Radio version do you have?
Witch device?? I mean a HTC HD2 (EU model) ore a USA 575MB (T-Mobile) model?
Do your device wakes up?? If yes what do you see on your screen?

ar430869 said:
hi everybody..
My hd2 is dead, not working.
my first problem regarding HD2 was;
it was sometimes restarting while on the internet, listening to the music, watching movie..,etc.
And during restarting, the backside of it was always heating up.
I changed battery with new one, sim card and also sd card, the problem still existed.
Then, I did hard reset, no solution,
Then, I reload orginal rom (the previous was also orginal rom) and did hardreset.
Now, not working, only white htc screen appears,
Please note that I dont want to load any custom rom since my hd2 is still warrantied.
How can I solve my problem w/o warranty problem?
thx..
Click to expand...
Click to collapse
more and more people are having this problem. Check this thread:
http://forum.xda-developers.com/showthread.php?t=812119
Did you happen to have a broken screen or camera lens?
We still don't know what the issue is and some of us are waiting to hear from HTC repair centers.

Thank you Kurt,
I always load orginal rom as below from HTC site.
RUU_Leo_hTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
I bought the device from honkong and made in indonesia.
only white htc screen appears, no more..

Also been suffering a few random reboots over the past week
Getting worried now............

ar430869 said:
Thank you Kurt,
I always load orginal rom as below from HTC site.
RUU_Leo_hTC_Asia_WWE_1.66.707.1_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
I bought the device from honkong and made in indonesia.
only white htc screen appears, no more..
Click to expand...
Click to collapse
Okay, let get test this.
first of all be sure your battery is loaded.
Shutdown your device
keep the volume down press in, and restart your device.
If everything will go perfectly you will now see the boot screen!?
If yes connect your device to your PC; from the moment you see on the bottom of your screen "USB"
Launch the "RUU_Leo_hTC_Asia_WWE_1.66.707.1" by right click on it and starting ass administrator.
This will set back your device in factory mode.
PS remove SD and Sim before starting!!
Let me know your progress.

Hi Kurt,
I did your recommendations, but no change.
I still have the same problem, white screen with htc logo.
Any other ideas how to solve the problem?
Thank you..

ar430869 said:
Hi Kurt,
I did your recommendations, but no change.
I still have the same problem, white screen with htc logo.
Any other ideas how to solve the problem?
Thank you..
Click to expand...
Click to collapse
You didn't saw the boot-louder screen? (By pressing the volume down when you restart the device?)
Edit;
Maybe trying to flash over SD?

I saw the boot screen and launched to original rom by clicking as administrator.
I reloaded original rom succesfully, then the phone restarted, but no change.
white screen with htc logo..

ar430869 said:
I saw the boot screen and launched to original rom by clicking as administrator.
I reloaded original rom succesfully, then the phone restarted, but no change.
white screen with htc logo..
Click to expand...
Click to collapse
hmm. STRANGE, it seams it permeate you to install a rom; but at the moment from start up your screen stays on the with HTC screen!?
need some time to investigate, I'm out of Ideas. tray a flash over SD

Kurt,
I also load leoimg.nbh to SD card and restarted the phone..but no change..

Kurt,
I also load leoimg.nbh to SD cart, but no change..

ar430869 said:
Kurt,
I also load leoimg.nbh to SD cart, but no change..
Click to expand...
Click to collapse
Yeah, I saw your previous post sir, I'm thinking/searching how to resolved this, if it can.

thank you very much for your effort..
waiting for your feedbacks..

ar430869 said:
thank you very much for your effort..
waiting for your feedbacks..
Click to expand...
Click to collapse
I just send you a PM, take a look on it and give it a tray.
Ps let me know the result even if it is negative. (I hope it will helps you)

Screen freezes at HTC logo

hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz

Daphoz said:
hi,
my HD mini got problems with the "sleep of death" I tried some some things and after I formatet the SD card, I thought my SOD was gone.
But tomorrow my device wath off, so I tried to put it on. it vibrates, the HTC logo appaeres (only HTC, no quietly brilliant) than the screen freezes for about 10 seconds and the deviece shut down. I made a few hard resets, but everytime the HD mini wants to restart its the same.
I hope anyone knows about that problem.
Daphoz
Click to expand...
Click to collapse
try to remove the SD card and restart the phone

tzacapaca said:
try to remove the SD card and restart the phone
Click to expand...
Click to collapse
I did that already, I also tried it without simcard. unfortunately without succes.

Daphoz said:
I did that already, I also tried it without simcard. unfortunately without succes.
Click to expand...
Click to collapse
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.

bruce2728 said:
Sounds to me like you need to reflash a stock rom.
when powering on hold vol up to enter bootloader then flash official rom.
Click to expand...
Click to collapse
first question: where do i get the official rom, or is it left an the device?
second question: when i press vol up and power nothing happens, so I thought try the other direction (vol down and power) so I get red,green,blue and white beam.
at the red beam:
PB92100
SPL-1.31.0000
ENGID 0xF
PCBID 0x80
at the green beam:
MicroP(LED) 0x05
TP SYNAPTICS
at the blue is nothing
at the white:
serial
I can´t do anything on this screen.

yep its vol down for bootloader sorry
you can get official roms from shipped-roms.com
once you have downloaded to your pc unzip the exe with winrar and extract ruu_signd.nbh and flash usin dft_sspl_mini which can be found with a quick search of the forum
hope this helps

try to search the dev forum on the rom, flashing using sd card. it might help. been there done that...
http://forum.xda-developers.com/showthread.php?t=1041988

OK, thanks for all your help.
As I posted in another thread, I started my HD mini is ok, since wednesday evening. I can´t say how I solved the problems, I made a few hardresets and suddenly it works fine. Now I test some things step by step to look whether I can find the reason. At the moment I guess it´s something with the sd card...
If I will find something I will tell you, perhaps its helpfull.
http://forum.xda-developers.com/showthread.php?t=1092430

I have the same problem, but I don't know how to solve it!
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!

Erkaft95 said:
I have the same problem, because I wanted install android to device, but after I install recovery the phone didn't boot up! :/
Pls help me!!
Click to expand...
Click to collapse
I thought that I answered you in your Thread.

Need help, dont know what to do!!

okay you guys, i dont know if im posting in the right section or not.. but i figured it would be good to post in the general section.
i have a tmobile hd2... it wont boot. sometimes i get the tmo bootscreen and it gets stuck there, other times its unresponsive, and other times it vibrates seven times and the screen never turns on..
i just want to mae this thing functional again. is there any way i can bring this device back to stock? whether its with a windows rom, or android rom, i really dont care.. lol i just need help. anything would be greatly appreciated.

if you have wp7 on it...your problem is because of incompatible sd card..try another sd card and hard reset

GunbladeGriever said:
okay you guys, i dont know if im posting in the right section or not.. but i figured it would be good to post in the general section.
i have a tmobile hd2... it wont boot. sometimes i get the tmo bootscreen and it gets stuck there, other times its unresponsive, and other times it vibrates seven times and the screen never turns on..
i just want to mae this thing functional again. is there any way i can bring this device back to stock? whether its with a windows rom, or android rom, i really dont care.. lol i just need help. anything would be greatly appreciated.
Click to expand...
Click to collapse
Just thinking it could be a bad battery, but more info would be helpful.

Or check if battery pin is bent
Sent from my HTC HD2 with WP7.5/android miui using tapatalk

battery and pins are fine... th sd card was working before but now the phone seems to have been condemed.. any information you would need just feel free to ask, i dont really know what to tell you guys since i dont know whats wrong with it

I managed to get to the rgb screen.. I'm guessing hspl is installed, because it says hspl on the screen lol.. Any suggestions on what I should do from here?
Sent from my PG86100 using XDA App

that happened to my phone once. i thought my battery was fried or something, but it turned out that my pins were bent. works fine now.
if you can get to the RGB screen, your phone is still safe i believe. Try getting a compatible SD card and then try and flash another WP7 rom. Also make sure your HSPL is 2.08. Anything otherwise, won't boot also.

HSPL must be 2.08.... if any other version, WP7 wont boot... but most of problems in sdcard compatible

task 29, and reinstall hspl , than magdlr. also make sure of bad blocks.

okay, at first i tried an ruu that i got directly from tmo but it would always hang at 8%... then i ran the task 29 file and it went through 100%... im gonna let the battery charge for a little bit since i dont want anything else to go wrong... im going to search on how to install hspl and everything else.. im asuming that i need an sd card for this lol. thanks everyone for the help!

Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Guys I’m having a similar problem. I had “XBmod-Yuki 2.1” loaded yet I was experiencing sporadic reboots.
I decided to re-flash using the SD card advice provided by XDA site. I purchased a new compatible SanDisk 16gb.
While following the XDA instructions to the letter, I completed the “Flash the ROM with DWI” step (w/ SD Removed) and my phone is now on an endless reboot loop. After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
The phone is not bricked because I can still re-flash the TMO stock 3.14. Yet when I try again, after “123456 GoGoGo” the screen goes dark and reboots; endlessly.
I love Windows Phone 7.5 Mango and I must restore my phone to its glory…
Please help! What do I do to get pass this paralyzing issue???

insert card to phone and turn on with Volume Up + Down + Power together.... when white screen shows, follow instructions on screen...

Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Thanks for the reply DXDY...
I tried what you suggested. The master reboot completed and the phone rebooted into the same endless reboot loop.
My steps have been to:
reflash stock 3.14; allow complete boot up
install magldar113_daf
delete mbr using magldr113
Enable 24MB extra memory in Magldr services
Flash the rom with DWI...
after i flash the rom it reboots in to the endless loop. it never completes a boot up cycle. Right after "123456 GoGoGo" the "tomobile "stick together" logo flashes and the phone reboots; endlessly...
I have tried different roms; exact same behavior...
it has to be something simple because, the phone is not bricked; I can still re-flash the TMO stock 3.14. The stock ROM works perfectly and my SD card (Sandisk 16gb class 4) still works perfectly also...
Any help you can provide is greatly appreciated...

only problem then is SDcard.... try boot without sdcard for test.....

Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
i have tried reflashing with the SD card in the device and with the SD card removed. Once before i was able to flash the either way (with or without - both ways worked before). Now immediatley after reboot the device enters endless reboot loop...
any help is appriciated...

try with NAND toolkit... http://forum.xda-developers.com/showpost.php?p=19931919&postcount=501
wipe NAND with Task29, check and install again HSPL 2.08
flash WM6.5
flash MAGLDR
after that flash WP7
dont know which other to advice you...

melcad Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endless
what is task29? i understand the other items. i just need clarification on task29...

Task 29 formats the partition drive of your device where the ROM resides.
it's cleaning partition, removing any leftover junks thereby giving a fresh partition for the ROM to operate

Please Help! After “123456 GoGoGo” the screen goes dark and reboots; endlessly.
Wow, that did it! the task29 cleaned up the NAND as you said and allowed me to reflash WP7...
One last question; when updating WP7 using the cab sender method; may I remove the languages that i dont need from the RAR pack???

incompatible sd card....change and try again with another sd card
dont remove the language cabs...preferred to keep them in

T-Mobile HTC HD2 boot loop

Ok so I mean I wanna say i'm proud of myself for getting as far as I did. I had a HD2 running on a NRG Energize rom. The touch screen was unresponsive so I got that fixed at a repair shop. Then it was having a problem booting and kept going thru this boot loop showing me NRG Energize over n over. I tried to run the t-mobile upgrade to the 3.14 but it got stuck at 8% and wouldn't go passed that. I ended up doing the extraction thing when u rename the nbh file to leoimg and got the phone to run the upgrade from that. I thought all my problems would be solved but the phone started up and as i was setting up my e-mail and stuff it froze and restarted. now its stuck on this stick together boot loop... I don't know what to do next, all i'm trying to do i get this phone working even if its at a stock capacity. Any thoughts i should do now?

So what i'm getting from searching the forums so far is that when i get back to the phone i should check the battery pins? can anyone confirm this? Cause the phone starts up but it'll freeze and reboot or just hit the bootloop from the time i turn it on. keeps stopping.

Yea battery pins should be the first check.

samsamuel said:
Yea battery pins should be the first check.
Click to expand...
Click to collapse
I checked the pins they look like they're fine... any other suggestions?