Database Users

Problems with SMS sending

I've got some problems with sending SMS.
I read about people with this problem, but nothing to fix that problem.
Please give me some information how to fix the problem.
1. I have the right SMS center
2. I have intalled provider configuration after hard-reset
3. I use WM 6.5 (5.2.21500 - 21613)
4. I use latest Radio (1.14.25.24)
5. I use new Manila (2.0.37889.1)
When I will send a SMS to someone, some seconds later came up message "Can't send SMS".
With the same SIM I can send SMS with an other mobile.

When I got my Touch HD, I couldn't send SMSs either. It was a problem with my SIM card, that it was too old and I couldn't SMS in newer phones (like touch hd). Try to get a new SIM card.

Can confirm the above on HD in switzerland, got a new sim solved it.

Seven_PRX said:
When I got my Touch HD, I couldn't send SMSs either. It was a problem with my SIM card, that it was too old and I couldn't SMS in newer phones (like touch hd). Try to get a new SIM card.
Click to expand...
Click to collapse
I never heard about that. Why is there a problem with older SIM-cards??
Searching google don't give me any hint!
Is there someone with other ideas?

Intresting approach !
So lets run the above by me one more time.
You post saying that you cant send sms, give us info about your settings, rom and radio.
User one says "It was a problem with my SIM card, that it was too old and I couldn't SMS "
User two says "Can confirm the above on HD in switzerland, got a new sim solved it. "
and then you google not liking the answer.
Now you want somebody to give you another answer, will google and not like it and then ??
I for one can not answer the question of why one can have a problem with old sim cards only confim that I had it and I solved it. But What do I know.

Hi HDuser.
Thanks for your reply to my thread! But it didn't help ...
On writing my statement, the second one (you) told, that he fixed the problem with a new card, too. So I saw first just one answer, after submitting the second.
My reason to ask more people is:
- I have to pay for a new SIM. Why should I order a new one, just one person told something about a new SIM.
- I don't understand, where's the differents between this SIM-card new one vs old one.
Are there realy different SIM-versions in the market? I don't find anything about that search the net...
Please post some URL to read about that fact.
t
Update 1:
I checked out with an other SIM (newer from 2008 prepaid) and the news: with it I can send out SMS.
So I phoned with my provider today. I will get a new SIM for free. They told me, a new SIM is good for my battery and GSM-connection, too.
Update 2:
Today I got my new SIM. But SMS don't sendout :-(
Where's the problem - that's my question at all!
Yours Andreas

Now I can only go on what happend to me and that was a faulty sim.
I too have to buy a new sim but if the sim that I have does not work then its a fault of my provider not mine. (but I have a contract and not a pre-paid).
I cant point you to anywere as you yourself can't find the issue in google.
If you feel its not the sim, them use a friends and SMS with that one, prove that you can SMS on the device and you know its not the device.
Proving that you can SMS with your sim an other device does not mean that the sim works on your blackstone.
On mine device just reflashed I need only to go to phone, options - services -voice messages and text - get settings .... this gives me my text message service of my provider. I am set and can send.

Sms Sending Problem with simcard of U-Fone - Pakistan
i have HTC Touch HD i installed the new 1.56 V3.3 XTREME by Dutty based ROM. everything works fine but sms. when i send sms it stays in the outbox until i make a call. the sms is only sent when i make a call.
i have tried the new sim card solution but no use.
still having problem. if someone have a solution please help.

Think you will find that the sms goes even though it says it doesn't, at least that is what mine is doing as the girlfriend thought I'd gone mad and sent her about ten messages all about some flight details.
Even though the phone said not sent she got them all lol, but got to admit it is annoying and it has nothing to do with my sim it has only happened since shifting to the 1.56 base all previous cooked roms worked without this glitch.

I don't have interface to send SMS or type a new e-mail
when i try to send a new sms or a new e-mail i got a blank white page.
please help

on Dutty's roms this is known bug of manila.
I have an old simple sim, more than 5 years old, and I can send sms within standard sms application. but when I use manila (on dutty's rom) it sends somtimes, and sometimes it doesn't.

MOD EDIT
Moving thread to general discussion forum

MMS - Picture Arrives, 2 days later TXT arrives...?

Hi,
I'm using a Sim Free Touch Diamond 2 on T-Mobile UK. Got a strange problem going on at the moment.
When someone sends me an SMS (From any network T-Mobile, Orange, O2 etc). I usually get the MMS with the picture downloaded within a couple of minutes. I can view this on the phone as you would expect. BUT, two days later I will then receive a TXT from T-Mobile saying that someone has send me a MMS, please go to http://www.t-mobile.co.uk/pmcollect - When I go and login the same picture message is waiting for me...?
Anyone else had this problem? Strange thing is that this only appears to have started happening since I returned from a trip to europe.
I've tried T-Mobile customer service - all they can suggest is that this is probably a setting on the handset....
Can anyone help or throw any light on this?
Cheers,
A.

Hi
I am having the same problem.and also experiancing sms coming through late or not at all. however i actualy work for T-Mobile.. and know its not a problem with the D2..it is more likely network issues. but am not aware of any issues..i will speak to technical next time i can and will let you know what they say..i is starting to bug me as well but it is some thing that started for me back in June and i was using my D1 at the time..

Hi there,
I have a similar problem.
When I receive a MMS I only get a sms/text notification saying that I have received a MMS and that I have to go to the t-mobile website. I can't view the mms on my phone.
Is this because I need to install a program to view the MMS?
I am able to send MMS, I just sent a MMS to myself and I received it without a problem, but as a sms/text message, not the MMS itself.
Really annoying!
Hoping to get an answer.
Cheers!

It sound like a problem with your settings...
Go to the t-mobile website :
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
and send the settings to the phone once installed do a soft reset.
you should install both MMS and internet settings...
if this still doesnt work then you may have to try setting them up manualy ..
Heres a link to the manual on how to do it and the settings you need:
http://support.t-mobile.co.uk/help-and-support/index?page=selectphone&phone=HA176
if that still doesnt work you will need to call customer service there maybe a problem with the settings on your account. tell them you have done the above steps cos they will want to do them again with you and if you get someone in the phillipines this not a easy task.. they should transfer you to technical support and they will sort it..
any more problems just ask as i have worked for T-Mobile for nearly 4 years..

Thank you!!
It worked!! Thank you very much!
The first option didn't work as I have a dutch number. I did try to send the mms options to my phone via the dutch t-mobile site but they don't have the settings yet for this phone!
I then googled for "t-mobile mms instellingen" (settings) and I found them. Did it manually and now it works like a charm.
For the dutch people interested, here is the site with the settings:
https://www.t-mobile.nl/persoonlijk...lgestelde-vragen.aspx?q=algemene instellingen
Thanks for pointing me in that direction!!
Cheers!

You normally get that text about going to the website to get your MMS when the network thinks your phones not MMS compatible or you don't have MMS messaging live on your acc.

Hi sorry only just getting back..
managed to speak to technical and what they said is they need 5 examples.
date time number and postcode of area you where in.
so they can raise the problem and get your mms profile reset and should then be fine.

HD2 SMS problem

Hi i was just wondering if anyone knew how to fix a problem i've been having. able to do EVERYTHING on the phone except send sms's...they just go straight to the outbox and stay there and i get a message saying 'unable to send sms message'..tried everything i could find to no avail so far, so any suggestions would be much appreciated thankyou
If this helps at all
OS Version 5.2.21896 (21896.5.0.91)
Manila Version
2.5.20121412.1
Rom Version
Duttys HG Ultimate V1.4 WWE
Radio Version
2.08.50.08_2

it's a known problem in the old ROM of HTC (here in Holland). Just update to 1.66 via the HTC website or flash a custom ROM.

i've flashed to the latest from 1.72 that i could get and still the problem persists?

Hi,
To the best of my knowledge, and personal experience, the original SMS problem was silent. You didn't get an 'unable to send sms message' alert. How did this message appear, was it from Windows, the message client or a text from your service provider? To be honest it looks to me like a service provider issue. have you ever been able to text out with the current SIM?

Now I have the same problem. How did you fix it?

SMS problem
I have this problem also.
I think it's a bug in the software of HTC-sense ( not WM ), while, when I send a free sms (only one's a day) from the Vodafone-button in the Start-menu, this works well.
I have all the update's done from the HTC-site, also all the Rom's I've tried from this site.
Update!
I have tried to send a SMS with HTC sense Off, this has No effect!
Update 04-04-2010!
With other sim in Phone (also other provider) it works normal! So, my phone is working good!
It must be a problem with my Sim or provider (Vodafone).
I let you know the next days the solution of this problem!
Update 06-04-2010
When I installed a new rom on my phone, also the original Vodafone-rom, he installed the wrong number for the messageservice, I have tried this many times, the install was without +31 (netherlands). After editing the number everything works great!
It could be that other costumers have the same problem, but with editing the number with your Country-number the problem must be fixed, my old number was 06540881000 (vodafone),
the new number is +316540881000 (Netherlands)

can't send sms
I have the sam problame with differt sim card of different providers so I don't know what to do, pleas help.
My rom version is 1.66
Thanks

Is the SMS Center number correct?

Solved
shanno99 said:
Hi i was just wondering if anyone knew how to fix a problem i've been having. able to do EVERYTHING on the phone except send sms's...they just go straight to the outbox and stay there and i get a message saying 'unable to send sms message'..tried everything i could find to no avail so far, so any suggestions would be much appreciated thankyou
If this helps at all
OS Version 5.2.21896 (21896.5.0.91)
Manila Version
2.5.20121412.1
Rom Version
Duttys HG Ultimate V1.4 WWE
Radio Version
2.08.50.08_2
Click to expand...
Click to collapse
I had the same problem - the only thing that solved the problam was to get a new SIM card which was the reason.

DeadVirus
The sim center numbar is correct and I tryed another sim card but nothing

sms sending not woking
hi
ive brought a htc hd2 out right from telstra when i first open the phone put me optus sim card in the handset & i let the phone load everything so i can make cals , recevie calls, send mms recevie mms ,recevie sms but cant send /reply to sms ive done
- check service center number
- sim replacement
- checked with optus
- flashed me fone with non telstra rom's
- tried telstra sim card that can send sms
- tried the sms bug fix
- done hard / soft rest
so if anyone can help me plz i would be s gratefull for ur kind help im going crazy not able to send / reply back to sms's
plz can someone help me

Hi!
I have the same problem. My HD2 have the latest hungarian-compatible official ROM (v1.66), the SIM is T-Mobile. I send group sms often and the device send for example 18 from 22 and the last 4 stay in outbox (after a "sending message is unavailable" error meassage. Maybe its a secret settings the max sms of a day? In HTC or provider?

Could it possibly be a ROM/Radio Version mismatch?

aussiechick22 said:
hi
ive brought a htc hd2 out right from telstra when i first open the phone put me optus sim card in the handset & i let the phone load everything so i can make cals , recevie calls, send mms recevie mms ,recevie sms but cant send /reply to sms ive done
- check service center number
- sim replacement
- checked with optus
- flashed me fone with non telstra rom's
- tried telstra sim card that can send sms
- tried the sms bug fix
- done hard / soft rest
so if anyone can help me plz i would be s gratefull for ur kind help im going crazy not able to send / reply back to sms's
plz can someone help me
Click to expand...
Click to collapse
if you go to Settings > Wireless Controls > Phone > Voice Mail and Text Message, what is your text message service center number?
this should be set to Optus' service center number, im afraid i am a telstra customer... so i cannot tell you what the number is... i can tell you if the service center number is the telstra one though.
good luck.

I have another type of question, but in the same subject: I have sometimes the same sms problem, all settings are ok but I need to check every time if the sms message went out from outbox. Sometimes the outbox is empty so the message is sent but sometimes sits there and I have to send it again or delate and compose again. But I receive no info about this!!
My question is if it's possbile to activate somehow in HD2 the information that the message is sent? Like in most simple GSM phones, you have info "the message is sent" and sometimes animation of flying envelope. Before HD2, I used a Qtek S200 with Windows Mobile 5.0 and when I was sending an sms massage, always the information "message sent" was appearing.
Is it possible to activate somehow this info on HD2?? Because, if the message is sent, I can only guess that it sent before checking the outbox or sent messages...
Thanks in advance for a solution !!

Sentinel196 said:
Could it possibly be a ROM/Radio Version mismatch?
Click to expand...
Click to collapse
well so how did i find the rite rom to go with the rite radio version?

shanno99 said:
Hi i was just wondering if anyone knew how to fix a problem i've been having. able to do EVERYTHING on the phone except send sms's...they just go straight to the outbox and stay there and i get a message saying 'unable to send sms message'..tried everything i could find to no avail so far, so any suggestions would be much appreciated thankyou
Click to expand...
Click to collapse
Any solution for this? I have same problem and i dont now what to do. Please?

dr.kis said:
Any solution for this? I have same problem and i dont now what to do. Please?
Click to expand...
Click to collapse
Check with your telecoms website, it should tell you what the phone number the SMS service goes through
Settings -> Wireless Controls -> Phone -> Voice Mail and Text Message. The number should match your telecom's number. For some reason this can be blank, and can be the problem.

Sorry to reopen an old thread, but someone might find use for this answer.
I had the same problem, sms service center was ok. Solved it by changing sms carrier from gprs to gsm in advanced networks, witch can be found in Phone settings/menu/Advanced network/SMS service.

Messages app problems

I have an HTC Legend (Vodafone Branded), that I am using unlocked in Lebanon.
Mobile phone numbers usually start with 03, and the International Country Code is +961.
When I send a message, it gets sent as 03****** and is stored in one thread. Then, when the same person replies to my message, it arrives as +9613******. The phone is considering them as 2 different phone numbers, and storing the received messages in a different thread.
Is there any solution? Shall I install a non-branded ROM or anything? Is there an app for that?
Btw, I have updated yesterday to 2.05.161.1 OTA, and now in addition to this problem, I have the problem of the SMS showing older messages first.
Handcent SMS doesn't fix the thread problem btw...

bump.... anyone?

The first problem I don’t recognize but I also have the problem that, when ever I got a new SMS, I have to scroll down to the bottom of the SMS list before I can read it. I did not have this problem before I did the update. I checked with a friend that has HTC Desire and he dose not have the same problem after the update. When he opens the SMS the list will show the last SMS that has received.

Same thing happens to me if I send a message to 09x xxx-xxxx, but if a message is sent to +385 9x xxx-xxxx it is in one thread, together with a reply. That's why I store all contacts with a country code (+385).

marcchelala said:
I have an HTC Legend (Vodafone Branded), that I am using unlocked in Lebanon.
Mobile phone numbers usually start with 03, and the International Country Code is +961.
When I send a message, it gets sent as 03****** and is stored in one thread. Then, when the same person replies to my message, it arrives as +9613******. The phone is considering them as 2 different phone numbers, and storing the received messages in a different thread.
Is there any solution? Shall I install a non-branded ROM or anything? Is there an app for that?
Btw, I have updated yesterday to 2.05.161.1 OTA, and now in addition to this problem, I have the problem of the SMS showing older messages first.
Handcent SMS doesn't fix the thread problem btw...
Click to expand...
Click to collapse
The ordering is a bug in the 2.05 update.
The thread problem might be easier to solve. Check if you have two contacts with the same number i.e duplicate contacts. If not that check if you have the number stored twice in the same contact. This might sometimes "confuse" the phone and lead to the above said problem. It happened to me when my google contacts got sync with my phone, I ended up having many duplicate contacts.
Krill_NZ said:
The first problem I don’t recognize but I also have the problem that, when ever I got a new SMS, I have to scroll down to the bottom of the SMS list before I can read it. I did not have this problem before I did the update. I checked with a friend that has HTC Desire and he dose not have the same problem after the update. When he opens the SMS the list will show the last SMS that has received.
Click to expand...
Click to collapse
This is a bug in the latest Legend update [2.05]. The Desire is a different phone. The latest update it received was the Froyo update. The Legend is yet to get that update. And hopefully the update might fix the bug.

@ananthm2k5 thanks a lot, but the thing is that it is not even recognizing the number.... so the received messages get stored in a thread under +9613****** so it's probably not a problem of duplicate numbers or contacts.
I had a Telus HTC Hero before the Legend, and it didn't have this problem.
Is there an application I should install that could fix this problem, or would I have to debrand my Legend? And would debranding even fix the problem?
Thank you.

Generally when you have duplicate contacts the phone displays only the number .. but since you say you don't gave duplicate contacts ... I guess you could just back up and reset your phone to factory settings ...
Also ask the contact to call you ... see if it shows the proper contact or just a number ...
Installing other apps or debranding will not help ... you could try alternate messaging applications ... there are a quite a few .. look around the forums ... but I'm not sure about how good they are ... the default is good enough for me
Sent from my HTC Legend using XDA App

Alternate messaging options don't fix the problem...
The weird thing is, that when they call me, it displays the correct phone number, and doesn't even show the +961 extension...
I haven't tried a factory reset, but I did try deleting all the messages... I'll try one asap... I just don't feel like restoring all the apps and contacts etc.... Do you know any good backup app that doesn't require root?

marcchelala said:
Alternate messaging options don't fix the problem...
The weird thing is, that when they call me, it displays the correct phone number, and doesn't even show the +961 extension...
I haven't tried a factory reset, but I did try deleting all the messages... I'll try one asap... I just don't feel like restoring all the apps and contacts etc.... Do you know any good backup app that doesn't require root?
Click to expand...
Click to collapse
The Legend does a back up on its own ... its somewhere in privacy setting or something .. look for it ... and while doing a factory reset remove your SD card. ...

I just sold my legend and bought a Desire!
And im loving it!
That's what u all should

Alright, I have debranded my phone, and installed the official Europe HTC Legend RUU 1.31, but the problem is still there.
Also, meanwhile, I have contacted HTC Support, and here's their last reply:
Dear Marc,
I am afraid changing numbers manually is the only option I can offer you. According to your serial number, your phone is locked to Vodafone and has been purchased in Germany, which means it is not coded to recognise numbers from Lebanon. Your old Hero might be SIM free, that is why he can recognise the numbers. We do not provide unbranding services, as branded phones are property of respective service providers. As to 2.2 update, we don’t currently have the date of when it will be released to other devices.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 10GBCW34ENA000771.
Sincerely,
Viktor
HTC
Click to expand...
Click to collapse
However, my phone was not really locked to Vodafone Germany, since I could use my Lebanese SIM Card. I can use the phone, messages and mobile data. I also know that SIM Lock is not allowed in Germany. Shall I try to re-unlock it? Is there a way to know if my phone is somewhat locked or not??
My HTC Hero was locked to Telus, but I have gotten it unlocked by a third-party.
@Lola90, if you can find me a good deal, then why not?

what should i do?

Nobody has a solution to my problem?
Any recommendations? Rooting, custom ROM, anything?

factory reset did not work for you ?

No, it didn't work...
Any suggestion on what to do? Shall I try to re-unlock the phone, shall I install a custom ROM, or an Official North American, or Middle Eastern ROM, or is there an application that I can install?

No texting on custom roms????

i really feel like throwing my phone though the wall. whenever i flash any rom i can't send a text even with data. so i have to use stock rom which is boring af to me. anyone got any sollution b4 i get an iphone 5c??????????????????????????????????????

What carrier are you on? It's probably because the ROMs you are trying do not include the proper APN settings for your carrier.

raptir said:
What carrier are you on? It's probably because the ROMs you are trying do not include the proper APN settings for your carrier.
Click to expand...
Click to collapse
I'm on t mobile and it's roms I used to run as my daily driver they started acting up all over a sudden.
my slutty nexus 4!

SMS does not required data plan. MMS does need data so make sure the APN is correct.

Disable voice+ ?
I asked about a similar issue (couldn't send SMS messages) with CM10.2 in a thread earlier today and someone pointed out to me that I needed to disable/freeze the Voice+ app that has been included in recent ROMs if I was in a country where Google Voice didn't work like the UK. After doing this, it was possible to send SMS messages.
In the US it may be necessary to edit its settings to get texts going via the usual SMS route.

professordes said:
I asked about a similar issue (couldn't send SMS messages) with CM10.2 in a thread earlier today and someone pointed out to me that I needed to disable/freeze the Voice+ app that has been included in recent ROMs if I was in a country where Google Voice didn't work like the UK. After doing this, it was possible to send SMS messages.
In the US it may be necessary to edit its settings to get texts going via the usual SMS route.
Click to expand...
Click to collapse
Thanx I'll try it out later if it works
my slutty nexus 4!

Also make sure the "service center" number is correct. It's the number your sms get routed through by T-mobile.