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I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?
Jon.StatiK said:
I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?
Click to expand...
Click to collapse
Go to settings > Call > Select Voice Mail Service > Select My Carrier > Set your voicemail number toooo I think your cell number or *86 I can't remember which. Someone can fill in that detail. Mine is still setup for GV.
if you where using GV to get VVM on 1.0 then you have to go in and reprovision your VM so that sprint stops forwarding your VM to GV. Just like you had to provision it to go to GV buy dialing *27googlenum, dial *38 and listen for the provisioning tones.
So, do I have to dial *27mynumber or do the *38 and is there anything else after that?
Thanks
Just *38 and listen for a tone. (have to hit the call button obviously)
Just switched to the Nexus 4g and loving it. The only issue I'm having is now texts and voicemails are not coming through to the GV app or online, only the stock messaging. Anyone else having this problem? I can initiate texts through the GV app and the browser, but that's it.
I tried clearing the data and reinstalling. Nothing. When I go to voicemail under settings, Google Voice is not listed as a choice.
How do you have your number setup. Is it ported? I would start with checking your online settings, but more information is needed.
Sent from my Nexus S 4G
Also, when you call VM, are you getting Sprint's VM or are you getting GV Voice mail? That's another good place to start to see if you're fully ported over.
Dial *28 and your google voice area code and number then hit send. Did you set up conditional call forwarding? There might also be a setting in calls section to select voicemail. Carrier or google voice.
Personally, I would stay away from that porting your number can of worms. To me it's more trouble than it's worth. There's really not much or any difference between the old way of having them separate. You have more control if you use the old way. You also don't have that mms snafu like you would if you integrated.
I just read your post again. Something isn't set up right if there isn't a choice. I think I know. Go to the market and download google voice again and install it on top of itself. Make sure you are logged out of gv on your phone before doing this. I think updating breaks integration and let's you use gv the old fashioned way.
I'm looking and I don't see anything talking about google voice setup.
sawvellra26 said:
When you set up Google voice on your phone it prompts you through all these steps. Which makes the setup flawless
Check out my newbie YouTube: http://youtube.com/androidhow
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Click to collapse
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
ewingr said:
Well, when I go through the config setup for Google Voice, the com.android.phone quits.
So, I went into phone, and selected Call settings, then Voice Mail Service, and select Google. It Asks 'Change to new provider?'. After a few seconds, it responses with 'Forwarding Voice Number failed'.
I also tried entering my Google Voice number in Voice Mail Settings for My Carrier, but all that does is provide a number to call for voice mail. Of course, that did seem to forward to my Google Voice Mail number. At this point I'm not sure if there are any implications of setting it up this way.
Click to expand...
Click to collapse
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
That didnt work for me, and in fact, the only thing that worked for me when i had the LG Nitro HD and the HTC One X, and now the GS3, the only thing that works is to open the phone app, hit the Menu > Call Settings > Call Forwarding > Voice call.
Keep Always Forward set to disabled, and set everything else to the google voice number, including the +1.. So if your google voice number is (123)456-7890, then each of the 3 lines would all say +11234567890
kennonk said:
I had the same experience. Google Voice works but the voicemail change didn't. So I opened the phone app and pressed the menu key and went to call settings. Then I went to voicemail carrier and Google Voice was an option. I selected the option and it asked if I wanted to change the provider and after I clicked yes it worked. So it just looks like the wizard failed for me but doing it manually seemed to work fine.
Click to expand...
Click to collapse
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks
neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?
ewingr said:
Haven't tried it yet, but I do expect that to work. I used that type of coding (as outlined in this Wiki page) in a Tasker script to forward my phone home automatically when hooked to my home WiFi.
I can't find what the *11* is for at the end of it. Do you know?
Click to expand...
Click to collapse
its what google says to type for AT&T phones copied direct from Google Voice Help - but i have also seen this *004*xxx-xxx-xxxx#
---------- Post added at 06:29 PM ---------- Previous post was at 06:28 PM ----------
kennonk said:
I spoke too soon. After I rebooted a few mins ago it looks like it went back to My Carrier and now I am getting the same problem you are.
I will try the dial method neverends suggested and see if that works....and it did work! Thanks
Click to expand...
Click to collapse
glad I could help
neverends said:
try this
this is to Activate google voice VM
AT&T Cingular, T-Mobile, GSM network: DIAL *004*1[GVnumber]*11#
Deactivation Code
AT&T Cingular, T-Mobile, GSM network: ##004#
Click to expand...
Click to collapse
I typed in that code. Goto a positive mesage back.
So then I went into settings and tried to set up the voice mail again, and it is stil failing.
However, Upon checking the Voice Mail setings for Cal Forwarding, all thre of the phone numbers are set to my GV number.
That should be all... You don't need to go through gvoice setup again if you used the code
Sent from my EVO using Tapatalk 2
I finally got GV to be my voicemail again.
From the phone app, menu button>Call settings.
Scroll down and select Call forwarding.
Select Voice call.
Select Always forward.
Enter GV number, and then Enable.
Turn off: Select Disable.
Select Update.
Now the forward when busy, unanswered and unreachable will be turned on and the "always forward" will be off.
Then you just have to go back to Call Settings and change the voicemail number to your GV number. Voicemail>Voicemail Settings.
It will still say My Carrier in voicemail service and such, but it functions properly.
I posted this in the Google Voice thread in the General section, but I'll put it here too. This works, same as the others, but this actually gets the system to change everything to say Google Voice is handling your voicemail:
Actually, I found a workaround I had to use with the Infuse...
Yes, you have to do the call forwarding code again: *004*[Google Voice Number]#
Then in your dialer settings, select Google Voice as your voicemail service. It will give you an option box popup which asks you to hit cancel or OK. Just hit the home button to leave the menu. When you go back in, Google Voice is selected, your Google Voice # is your voicemail number, and everything is set up properly.
Click to expand...
Click to collapse
I had to go to google.com/voice and sign my compadre up for a new number, then it started working properly after following the number forwarding.
Thanks!
From another similar thread, the solution is as above mentioned with the numbers; basically log into google voice from your computer -- go to settings and then the part where it lists your mobile numbers added to your account. Click deactivate voicemail -- it'll give you a code to punch into your dialer on your phone. Then click activate -- and it will give you a code to punch in to change the call forwarding settings.
My SMS will not receive messages at all. I use in conjunction with google voice, and then I receive them fine, but if I elect to receive via messaging app, I can send SMS's all the time, but nothing will show as received in the SMS app - they will still appear in my google voice though when I check voice online. I am on latest stock version of rom and still nothing works to receive SMS via messaging app. Any ideas on what could be causing this and how to fix it? I tried other SMS apps from the market but they do not receive messages either.
I have tried the short codes to turn Google voice on (*71) but the short code to turn Voice off (*73) doesn't work - just get a prompt stating this short code is not valid. Any help?
Sent from my SPH-L720 using xda premium
Bump any help?
Sent from my SPH-L720 using xda premium
*28areacodephonenumber is the Sprint code for conditional call forwarding. *38 is the Sprint code to disconnect conditional call forwarding from Google voice. There is a setting in Google voice to have Google voice texts go to Google voice app or stock texting app. You must sign out of Google voice if you want your phone to go back to normal and/or dial *38 to disengage Google voice for voicemail. If you don't, you won't get your messages and voicemail normally. It's this what you're asking?
I go into Google Voice app and select the option to only receive SMS via the stock messaging app. It saves the option, but then I do not receive any SMS on the stock app - but if I log into my google voice account the messages do arrive there. I've deactivated Google Voice completely, I've uninstalled the app, I've done everything - still can't receive messages on my stock app. I'd read before that there's a short code (*71 and *73) to manually turn on/off Voice, but only the *71 talk works, *73 is disconnected. Need some help!
Those codes don't work for Google voice. The codes you're interested in are *28yourareacodeandphonenumber to activate conditional call forwarding our *38 to deactivate. As far as I know, no other codes, even land line call forwarding codes, work. Have you tried updating your prl and profile? Try sending yourself a text from the stock app to your Sprint number. If you're not receiving it then perhaps you need to call customer service to get the issue straightened out. I suggest the updating first then reboot and see what happens. I set my phone up so that my Sprint number isn't integrated into Google voice. I want to see which number someone is coming in from. I don't know anything about integration, so u couldn't help you there. There might be a setting in the stock app that it's turned off by mistake that is keeping the stock app from working as it should be.
Edit: Maybe customer service needs to reprovision your account. It's basically resetting the account settings to their proper place in case something got fudged up.
I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
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Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
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Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.