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I've googled like crazy and searched these forums and cannot find a solution!
I added an email account to my Outlook that I now wish to delete or even just edit settings. For some reason, it doesn't show up under Menu>Tools>Options.
Its just not there!! It does show up in the account picker...but when I click on Menu>Delete NOTHING happens.
Its just...there!
I've seen a thread or 2 where people complain about this, but have yet to find a solution!
I have a theory that the Palm Messaging App that I'm using for SMS has messed something up within outlook. Thats just a guess though. I'm not sure.
I'm also using Sprint Mobile Email app. It has also added an outlook account that doesn't show up and is unable to be deleted or edited (however I wish to keep this one).
I'm comfortable going in and deleting registry settings or files to remove the extra account, I just can't figure out where to do so! This is driving me crazy. Help
and thanks in advance. This site is the best!
if you created the account using ActiveSync, open ActiveSync and select Menu->Options and then clear the checkmark for "E-mail". this should remove the email (account) from your phone. you know if all else fails, you can perform a hard-reset which will clear all email accounts, programs, contacts, etc., that you added to the phone. Settings->System Tab->Clear Storage is the same as a hard reset. Be sure to backup your contacts, pictures, ringtones, etc, to your laptop before doing the hard-reset.
Yeah I appreciate those tips. I was hoping to not have to do a hard reset but its starting to look that way. Now some of my Sprint Client fetched emails are getting into the phantom box for no reason what-so-ever.
I do have an exchange connection going for work, but that has nothing to do with the confused mailboxes. At least I don't think so. Hell, who knows. The phone seems to have slowed down since I installed exchange. Is that normal?
Looks like a hard reset may be in for tonight's excitement.
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
on my sprint touch outlook has an asterick next to it and the delete option comes up but you can't select it. I dont have email selected in activesnyc but I do have calendar, contacts, tasks and notes selected. Perhaps that's the reason outlook can't be deleted from the email accounts list?
tft said:
open outlook > menu > tools > options
highlite and hold the account you want to delete and select delete when the little popup opens.
it's not going to show up you just have to tap+hold the account for the delete to popup.. does it popup or you're saying it's not? sorta confused.
edit ok i re-read your post.. guess it's there just isn't deleting for you.. well the other option is to go in the registry and delete the email account key. but it shouldn't be a big deal because who deletes their email accounts regularly?
Click to expand...
Click to collapse
Do you know where the email account key is? or which key it is?
How to change server credentials MS Mobile 6
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thank you, still useful today!
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Thanks, I was stumped and your instructions solved this for me too.
FINALLY re: Can't Delete Outlook Account! Help
rboschman said:
Thanks, I was stumped and your instructions solved this for me too.
Click to expand...
Click to collapse
I have been trying to find answers for "messed up outgoing display name" when setting up email accounts & the (silent mail) or "stealth" outlook.
Bad entry in "exchange mail (outlook) windows mobile 6.5 and still can't find any visible means of deleting, changing or updating the "silent" outlook email settingsl 3 days non stop research and web searching...now, I find this site. Thank you!
I received my phone 4 days ago (and only received the HAND SET), after fighting carrier for 7 months regarding the non functioning phone with multiple defects that stared one week after full price purchase. No instructions, no charger, no connector cords for PC to HH Device, NOTHING! not to mention the sim card also missing.
Many individuals; tech support, advanced tech support, supervisors with carrier; support forums, product manufacturer, endless web searches, etc., etc., I was amazed and very frustrated with being treated like a complete idiot-(i will just leave it at the idiot part) and no solutions either until now. When researching the document "Deploying windows Mobile 6.5 phones with Microsoft exchange server 2010.,
It was so nice to see exactly what I was relating to and in my language (lol) YES here on this site - finally!
You all are so friendly & helpful! Like I mentioned I have only had my HTC Touch Pro2 for 4 days now, and being unable to locate the account management settings, I am very lost. I have no instructions either - have been going off web sites. I don't even know where to start to find solution here with your instructions, so if anyone can give a little more direction - it would be great
i need to know where to go to change server credentials MS Mobile 6 - (HOW do I get there? is ACTIVESYNC on phone or on my computer under the windows mobile device section, do I have my computer cord phone and pc hooked up together....
sorry, I was in schook when we hand wrote everything and a plunker typewriter was what we used for a manditory "typeing" class.... A little in the Flinstone Age - but really adapting - this phone was my stepping out, and I was and still am very excited to play with this new toy -
--------------------------------------------------------------------------------
You've probably sorted yourself out by now but if you haven't here's what you need to do.
I have only used a form of active sync on my Palm Pilot for nursing, b) but, that was hooked up and set up entirely tech department and they just told me what to do (enter contacts, updates like that into computer, then hook up the cords, and press the sync button" = that's it
Now, taking a deep breath because a solution is within reach I am ging to attempt the task but i do need step[step directions involving active sync and it has to be from the get go please....anyone.....
Hopefully others that get in this same slump will stumble upon this site, and help avoid such frustrations.
Thank you all for your knowledge base, and contributions, I am confident that the name floating in computer space hidden in the "Stealth" Outlook is beginning to appear.
Now onto the active sync, so I can get back to my state board review that took back burner for 3 days (oops)-
Thanks, worked for me too.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
thanks, i had the same problem today, and this helped my delete my exchange email address....
The Quoted solution, solved my problem with Exchange.
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
I had a problem with Windows Mob 6.5. I was not able to Syc with company email service due to the Syc error message. I applied the above solution and reconfigured my account, than the Syc service came back.
Regards,
xxx
was getting frustrated already
Delete ActiveSync, HowTo
barcrab said:
You've probably sorted yourself out by now but if you haven't here's what you need to do.
Go to ActiveSync -> menu -> options, select Microsoft Exchange and then press delete. This will remove the ActiveSync relationship. Then just create a new one.
Click to expand...
Click to collapse
Just wanna give a thumb
Hey,
I finally bought a new HD2
I've some problems,
1. I can't get Contact order to set as First Name First and Last Name last. Its just Last Name first now. How do I change that?
2. Also has anyone managed to get Google Exchange working properly? Im able to sync mails, but not Contacts or Calendar entries?
Will add more doubts if I come across.
P.S. Ive searched before posting. If I did miss, kindly show me the link
Tanmay® said:
Hey,
I finally bought a new HD2
I've some problems,
1. I can't get Contact order to set as First Name First and Last Name last. Its just Last Name first now. How do I change that?
2. Also has anyone managed to get Google Exchange working properly? Im able to sync mails, but not Contacts or Calendar entries?
Will add more doubts if I come across.
P.S. Ive searched before posting. If I did miss, kindly show me the link
Click to expand...
Click to collapse
1. If you go to contacts, then select the contact, edit, and a few lines down is "file as". It's labourious so may be easier to do from a PC
If you go to "people", you need to go to the contact, edit, scroll down to reach "more" at the end and it puts you in the contact edit field described aboce.
2. No idea, sorry.
Google Sync working fine here using the settings as per their set up pages, Calender and Contacts working.
for mass managing of the contacts in the right order you can use 'contacts changer 1.3'
NZtechfreak said:
Google Sync working fine here using the settings as per their set up pages, Calender and Contacts working.
Click to expand...
Click to collapse
note that google sync only works for your main calendar, if you have multiple calendars, others wont sync...
PaoloWeckl said:
for mass managing of the contacts in the right order you can use 'contacts changer 1.3'
Click to expand...
Click to collapse
Thanks a lot brother! That made the task a whole lot simpler!
Just a note that Contacts changer is not free anymore.
Now another problem I've been facing is that, Im not able to Copy Paste in Contacts app. Like I want to Cut one fields details and put it in another field, but whenever I select the text, and try to tap on it inoder to hold and get the menu, the text gets deselected.
Im not able to Copy-Cut-Paste properly.
Tanmay® said:
Also has anyone managed to get Google Exchange working properly? Im able to sync mails, but not Contacts or Calendar entries?
Click to expand...
Click to collapse
Be carefull because Google Sync doesn't support Task synchronization.
You've to disactivate it to be able to synchronize Contacts, Calendar & Mails.
^^ Yea bro. You're right! Tasks was the issue! Now everything works perfect
But the CopyPaste problem still exists for the Contacts app (among other random apps) Any solution for that?
I think the only solution is to install a keyboard that has Cut/Copy/Paste functions.
My favourite is Touchpal but there are others that do this.
Ironically the original WinMo keyboard did include the Ctrl key so these operations were possible
Tanmay® said:
^^ Yea bro. You're right! Tasks was the issue! Now everything works perfect
But the CopyPaste problem still exists for the Contacts app (among other random apps) Any solution for that?
Click to expand...
Click to collapse
The problem exists in HTC's PEOPLE app but not in the CONTACTS app located in the Outlook folder in the START menu.
Tanmay® said:
Thanks a lot brother! That made the task a whole lot simpler!
Just a note that Contacts changer is not free anymore.
Now another problem I've been facing is that, Im not able to Copy Paste in Contacts app. Like I want to Cut one fields details and put it in another field, but whenever I select the text, and try to tap on it inoder to hold and get the menu, the text gets deselected.
Im not able to Copy-Cut-Paste properly.
Click to expand...
Click to collapse
Tanmay® said:
^^ Yea bro. You're right! Tasks was the issue! Now everything works perfect
But the CopyPaste problem still exists for the Contacts app (among other random apps) Any solution for that?
Click to expand...
Click to collapse
Copy and paste works fine for me in contacts, just tap on the field, then tap and hold, menu pops up and select Cut, Copy, etc...
kassor said:
note that google sync only works for your main calendar, if you have multiple calendars, others wont sync...
Click to expand...
Click to collapse
after using oggsync (app install needed on the phone) for more than one year, i just discovered nuevasync (no install, use activsync), it can sync till 11calendar with free account, contacts, etc... seems to work very great
Has anyone else had an issue where mails sent from the HD2 via the standard mail app are appearing twice in conversations? If I reply to someone from the phone, they always get 2 copies, and both appear in the web UI for GMail.
Clarifications...
1) Using IMAP Gmail.
2) Running Dutty's HG 0.8
Guess its just me, then.
ZombieSheep said:
Guess its just me, then.
Click to expand...
Click to collapse
I noticed that also, but I don't know if I was under Dutty's rom or stock one (1.66 fixed stock one at the moment). Annoying indeed.
It's happening to me also, and I'm using Laurentius's WM6.5 ROM.
got the same probleme on my hd2
i use the official rom 1.66
I also confirm the problem. I'm also using an official ROM.
That's because in your email settings you've got the "save sent items" ticked - emails don't get sent twice but what happens is that they get synced twice (once from the "sent" folder on your phone and once from the "sent" items in Gmail) Just untick "save sent items" and they'll only show up once in your conversation - you can still see them by going to the [Google Mail] (click on the "+" to expand) / Sent Mail folder
I'm afraid that I cannot find this "save sent items" either under the web settings from my laptop or phone e-mail settings for gmail. Where exactly is that setting? Note that the gmail client of the HD2 uses IMAP (and not POP - it's disabled in gmail) for sending and receiving messages and I think that the setting of saving sent items doesn't apply on IMAP, or does it?
Can't remember where it is tbh, will have to go looking for it when I can! It's on the phone somewhere - I use gmail via IMAP and had the "double sent message" in the conversations too until I unticked the thing about 6 months ago
OK, thank you. Will continue looking for it. Will tell you if I find it, but until then, if you find it, please tell me.
ok found it from the inbox, go to Menu > Tools > Message tab and untick "Keep copies of sent items in Sent folder"
OK, found it. Had to press "More" first ot go to Inbox (phone was displaying received messages one by one before pressing it). Will test it. Again, thank you.
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
I found that when I do a "reply all" it was including my own email in the "To" field and when I delete this only 1 email would get to each recipient [note annecdotal discovery not rigorously tested!]
wigwam12 said:
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
Click to expand...
Click to collapse
I'd like to point out that I'm a girl but erm thanks
I'm not sure we're having the same problem with wigwam12 (I don't recall my name included in any address - only two copies of the message shown in the web client - but my memory could have failed me), but mine is fixed! Only one copy of the e-mail now in web. Thank you!
I have the same "symptoms" ie people getting 2 copies of the email [and 2 shown in the web client].
I just pored over the possible reasons and noticed the inclusion of self to Send list - not sure if it was a factor or not.
Will test later to see if mine is fixed too
Isadora said:
I'd like to point out that I'm a girl but erm thanks
Click to expand...
Click to collapse
Isadora you are a Bella DONna!
This has fixed the double-email problem.
When HTC cheekily asked how they did at fixing the problem I pointed they didn't - you did
Wish I could find a way now to stop it adding my own address to the "to" field then doing a reply-all
Further Reading that clearly explains the Double Sent Message Issue with GMAIL.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78892
Caution while using Menu > Tools > Options > Message tab and untick "Keep copies of sent items in Sent folder"
That is a universal rule and will apply to all your Email accounts. You can't assign this option specifically to any particular Email account. So if you happen to have other Email accounts for which you need to save a copy of Sent messages, it might be a problem, unless of course you are using a Sync based system like IMAP4 or ActiveSync, in which case you can select the Sent Items folder under MANAGE FOLDERS to be synced as well.
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
leepriestenator said:
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
Click to expand...
Click to collapse
agreed...thanks and i'm feeling like a dork
hey guys. i cannot seem to find how to view my whole inbox in the email application. i only see 25 emails.. i use gmail. any ideas?
Slide to the email screen. Click Menu>Sync options. It defaults to downloading just the last week's worth of emails. Make changes on this page to get more emails to show.
i don`t have the SYNC option you are refering to...for some reason it does not show. Is this the direct path? Menu/Sync ?
Yes when I click Menu one of my choices is Sync Options. Are you using active sync to sync the gmail?
start, tools, activesync, menu, options, highlight email, klick settings below, and change the number/timespan of emails to download (first dropdownmenu)
Greets
Well since i did not use exchange, when I go to the options you just described, it does not give me to click on "Option" . its white...as i cannot click on it... any idea?
jojo_angelov said:
Well since i did not use exchange, when I go to the options you just described, it does not give me to click on "Option" . its white...as i cannot click on it... any idea?
Click to expand...
Click to collapse
Sorry my fault. If you dont use exchange you cant use those settings
In your case (pop3/imap) go to: email tab, inbox, menu, extras, options, click your email acount, timetable (or similar=2nd Option), download all messages (2nd dropdown menu) and you are done
Greets
I own an hd2 and I use it for push email, contact and appointments with gmail. It works flawlessly apart from the fact that IF I delete an appointment in Google calendar on my pc, my pda asks to resync ALL appointments. It seems to be a bug cause if I delete appointments from the pda, everything goes well without warning or error messages.
Thanks for your contribute.
HOW do You sync ?
Do You use ActiveSync with the settings proposed by Google ?
In what sense? I sync and it works. It's just one way it generates this error.
Either You sync it with ActiveSync when connected to the PC or by HSDPA-connection "over the air".
Anyway You have to check the sync-rules .................
troed said:
Either You sync it with ActiveSync when connected to the PC or by HSDPA-connection "over the air".
Anyway You have to check the sync-rules .................
Click to expand...
Click to collapse
I sync over the air via hsdpa (ota). I checked and re-checked the rules. Maybe you're right and my settings are not perfect, please can you post yours?
My settings about appointments simply allow to sync up to last two weeks. There are no other options.
More, it happens only when I delet events on the gcalendar page but NOT WHEN on that same page I creat an event instead of creating it on the pda. That's a mistery, a real one for me!!!
Thanks
Go to start-menu, then "tools", then Active-sync
In Active sync choose "menu" then "options" , then click on/mark "calendar" and "settings" and choose "all"
This should sync all dates of Your Google calendar in the past and future.
Then go to "menu" again, choose "(time) schedule" (mine is in German, don´t know how it is called in English) and choose:
main time: e.g. four hours
and the "side time" (???) beneath: manual
tick "when clicked on "sending" send and receive"
Hope this works for You, it did form me
troed said:
Go to start-menu, then "tools", then Active-sync
In Active sync choose "menu" then "options" , then click on/mark "calendar" and "settings" and choose "all"
This should sync all dates of Your Google calendar in the past and future.
Then go to "menu" again, choose "(time) schedule" (mine is in German, don´t know how it is called in English) and choose:
main time: e.g. four hours
and the "side time" (???) beneath: manual
tick "when clicked on "sending" send and receive"
Hope this works for You, it did form me
Click to expand...
Click to collapse
First of all thanks a lot for your kindness. I had exactly all your settings apart from one: sync last two weeks and all future appointmens but, sincerely, I don't think this simple changing will fix the issue I've noticed. In fact, the problem appears in just one occasion and, more in detail as I said, just when I delete events online from my pc. It's strange and I'm going to test it again now, then I'll report here.
In the meanwhile, thanks again for your time and kindness.
Edit: I just tried and WITH YOUR SETTINGS IT WORKED. DEAR FRIEND, I'M GONNA PAY YOU A BEER!
You´re welcome, m8 ! Glad it helped. had some probs with google calendar too in the beginning and know how it sucks ...............
troed said:
You´re welcome, m8 ! Glad it helped. had some probs with google calendar too in the beginning and know how it sucks ...............
Click to expand...
Click to collapse
I know I know, but it's a very good service cause it allows to sync everything and once you get used to the idea...you can't live without it!
I LOVE push mail!
Thanks again!!!!
Aaaarrrrrggghhhhh, this morning the problem happened again!!!! I can't believe it!!!!!