Has anyone else had an issue where mails sent from the HD2 via the standard mail app are appearing twice in conversations? If I reply to someone from the phone, they always get 2 copies, and both appear in the web UI for GMail.
Clarifications...
1) Using IMAP Gmail.
2) Running Dutty's HG 0.8
Guess its just me, then.
ZombieSheep said:
Guess its just me, then.
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I noticed that also, but I don't know if I was under Dutty's rom or stock one (1.66 fixed stock one at the moment). Annoying indeed.
It's happening to me also, and I'm using Laurentius's WM6.5 ROM.
got the same probleme on my hd2
i use the official rom 1.66
I also confirm the problem. I'm also using an official ROM.
That's because in your email settings you've got the "save sent items" ticked - emails don't get sent twice but what happens is that they get synced twice (once from the "sent" folder on your phone and once from the "sent" items in Gmail) Just untick "save sent items" and they'll only show up once in your conversation - you can still see them by going to the [Google Mail] (click on the "+" to expand) / Sent Mail folder
I'm afraid that I cannot find this "save sent items" either under the web settings from my laptop or phone e-mail settings for gmail. Where exactly is that setting? Note that the gmail client of the HD2 uses IMAP (and not POP - it's disabled in gmail) for sending and receiving messages and I think that the setting of saving sent items doesn't apply on IMAP, or does it?
Can't remember where it is tbh, will have to go looking for it when I can! It's on the phone somewhere - I use gmail via IMAP and had the "double sent message" in the conversations too until I unticked the thing about 6 months ago
OK, thank you. Will continue looking for it. Will tell you if I find it, but until then, if you find it, please tell me.
ok found it from the inbox, go to Menu > Tools > Message tab and untick "Keep copies of sent items in Sent folder"
OK, found it. Had to press "More" first ot go to Inbox (phone was displaying received messages one by one before pressing it). Will test it. Again, thank you.
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
I found that when I do a "reply all" it was including my own email in the "To" field and when I delete this only 1 email would get to each recipient [note annecdotal discovery not rigorously tested!]
wigwam12 said:
Sir you will be a DON if this works.
I have asked this problem to Google, HTC and Vodaphone and no-one has managed to give me an answer [some suggesting hard reset or send phone for repair!]
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I'd like to point out that I'm a girl but erm thanks
I'm not sure we're having the same problem with wigwam12 (I don't recall my name included in any address - only two copies of the message shown in the web client - but my memory could have failed me), but mine is fixed! Only one copy of the e-mail now in web. Thank you!
I have the same "symptoms" ie people getting 2 copies of the email [and 2 shown in the web client].
I just pored over the possible reasons and noticed the inclusion of self to Send list - not sure if it was a factor or not.
Will test later to see if mine is fixed too
Isadora said:
I'd like to point out that I'm a girl but erm thanks
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Isadora you are a Bella DONna!
This has fixed the double-email problem.
When HTC cheekily asked how they did at fixing the problem I pointed they didn't - you did
Wish I could find a way now to stop it adding my own address to the "to" field then doing a reply-all
Further Reading that clearly explains the Double Sent Message Issue with GMAIL.
http://mail.google.com/support/bin/answer.py?hl=en&answer=78892
Caution while using Menu > Tools > Options > Message tab and untick "Keep copies of sent items in Sent folder"
That is a universal rule and will apply to all your Email accounts. You can't assign this option specifically to any particular Email account. So if you happen to have other Email accounts for which you need to save a copy of Sent messages, it might be a problem, unless of course you are using a Sync based system like IMAP4 or ActiveSync, in which case you can select the Sent Items folder under MANAGE FOLDERS to be synced as well.
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
leepriestenator said:
@Isadoa.. Nice catch. I've been using this thing for years and yet it slipped my mind somehow today.
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agreed...thanks and i'm feeling like a dork
Related
Has anyone solved the problem of Sent Items not being saved to the phone or to the server when sending email?
I use the built-in mail functions of Windows Mobile 6.1 and anytime I send an email it gets to the recipient just fine, but no copy is saved in my Sent Items or the Sent Items on the server.
The recipient responds, and I see my message in their response, so I know it got there, but even with the box checked to "Save a copy of sent items...", it STILL does not save them.
This MUST be an issue with other people. Email is probably the most used feature of my phone, and I searched on Google and found this to be the case with a LOT of people having the same problem. this is probably the most unanswered/un-troubleshot problem with Windows Mobile.
-Thanks, crobs808
Yep I have the same problem, have you found a fix in the meantime?
From Outlook click on Menu->Tools->Manage Folders
segadc said:
From Outlook click on Menu->Tools->Manage Folders
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WOW
Simple but works
Hi guys,
I've had my HD2 for almost 2 weeks now and am loving it! It's my first Windows Mobile device and I'm learning new things every day.
Everything is set up and working well *touch wood* but I have 1 slight problem. I've been sending/receiving emails via my btinternet account on the handset without a problem so far, but once I've sent out an email, there's no record of it on the handset. It doesn't show up in the sent box and, having had a look through the settings, I can't seem to find anything related to rectifying this type of problem. Am I doing something wrong and/or can anyone help?
Thanks in advance
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
jrvenge said:
Yup i have the same issue, another bug, sure it will be fixed soon though.
Also you notice how it does not sync any of the other folder either, atl east on hotmail it does not.
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Yep I'm having the same problem with my Gmail. The inbox syncs but no other folders sync even though I have selected them in 'Manage Folders'.
Yeah, I've noticed that. It's the same with Yahoo. I don't really mind that so much though to be honest. I just want the confirmation that my emails have been sent, it's very strange?!.
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
I'm also having problems getting my emails to come through. My btinternet email ones seem sporadic and I have to click on send/receive to get them to come through. My hotmail worked a couple of days ago but now nothing....and I know I've new emails. I keep getting the page appearing asking for my password and username poping up. Can't get it to sync at all. Whats the proxy setting you mention? Wheres that?
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
DEMODEMO said:
how have you managed to get your hotmail accounts setup on the HD2. i cant seem to connect to the server to sync my email? ive disabled the 'proxy' in the connections settings but still cannot set it up?
Could you pls give a step-by-step setup procedure?
its really appreciated, thanks
Click to expand...
Click to collapse
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
ClownShoes said:
The easiest way to synch your hotmail account is by using the windows live software on your Leo. Just enter your username and password and it will do the rest.
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hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
DEMODEMO said:
hi , thanks.
i honestly 'prefer not to' install all the live stuff... as i believe ppl here have been able to sync without installing this? would you know if this is possible (it would be better)?
thanks
Click to expand...
Click to collapse
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
ClownShoes said:
You don't have to install anything, it's already there on your start menu. It simply automates your mailbox syncing.
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Click to collapse
found it. ill give it a go, thanks for your help!
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
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Click to collapse
@
Having the same problem, there's no tick box!
It is strange if you cant see the boxes at least for some folders. I have to choice for Inbox, Sent Items and Junk mail.
Anyway you can try to keep the finger on the folder to get context menu where are other Folder options. And there is something I would like to ask some advanced user - why I can switch there from "Download email headers" to "Download complete message" but nothing happens and from Hotmail account the phone keeps downloading just email headers. Btw. when using POP3 for my other email account I am able to set this option to Download complete message and YES, there it is running like a charm. But with Hotmail I am not able to succeed.
Anyone knows the clue?
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
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Click to collapse
man it was so easy. thx
jrvenge said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
You cant tick them there is no option to?
Click to expand...
Click to collapse
thx .
got it working
ok maybe its a little late but i figured it out... ---> click on email--> click on menu--> new acc--> pick hotmail/live--> put login info--> if it goes to opera like it did to me or does appear below gmail or so forth on the email tab don't worry im gonna tell you what to do next--> find the windows live icon click it.. once ur logged in you will see Windows live Home follows by Messenger followed by sync--> click on sync--> a new option appears and it should be hotmail option to view your emails..--> now get out and go to your email tab..--> at this point your hotmail is sync to ur device and should be good to go..
ClownShoes said:
from inbox; menu/tools/manage folders, then tick the boxes to any of the fiolders you want synched and finaly refresh your mailbox.
By default, only the inbox is always synched.
Click to expand...
Click to collapse
thanks so much clown shoes this is so simple but so easy to overlook i spent hours before i found this now have my saved mails
thanks!
I second the above poster! The fix for this was so easy, but so incredibly counterintuitive that I don't think that I'd have ever gotten this on my own.
I am trying to get the incoming mail server settings for the mobile.msn.com so i can add a second account. Does anybody know these settings?
I'm considering switching from the G1 to the HD2 when it comes out this week because I'm ready for a new device. However all of my contacts are stored through google and not on my SIM or in Outlook. Is there any way to sync Google contacts with an HD2/WM6.5, or would I have to find an alternative way should I decide to take the upgrade?
I have not tested it... but in activesync you can set it up to sync with m.google.com. I only used it for calendar so I cannot assure you that it will work...
I use it for calendar, contacts, and email - all works splendidly. makes flashing new roms a breeze or even switching phones.
All i have to remember are my settings for cookies (which you can export), bsbtweaks, and S2U2. everything else is done.
you will have to find a way to backup your SMSes though. I have not imported my SMSes from my E65 to the HD2. But if you can put an SMS into MSMyphone or PIMbackup format you can restore them too.
chris_ah1 said:
I use it for calendar, contacts, and email - all works splendidly. makes flashing new roms a breeze or even switching phones.
All i have to remember are my settings for cookies (which you can export), bsbtweaks, and S2U2. everything else is done.
you will have to find a way to backup your SMSes though. I have not imported my SMSes from my E65 to the HD2. But if you can put an SMS into MSMyphone or PIMbackup format you can restore them too.
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awesome! I'm going from g1 to hd2 on wednesday!
Bah, first read - then reply. My bad
You can also go to gmail and export your contacts as a CSV file, then just import into outlook, and when you plug you phone into your computer to sync it will download all of your contacts
mZimm said:
I'm considering switching from the G1 to the HD2 when it comes out this week because I'm ready for a new device. However all of my contacts are stored through google and not on my SIM or in Outlook. Is there any way to sync Google contacts with an HD2/WM6.5, or would I have to find an alternative way should I decide to take the upgrade?
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Click to collapse
an app called "vcard expert" from the windows phone marketplace could be worth looking at.
all you need to do is export your contacts from google in a single vcard vcf file and stick the file on your HD2 - vcard expert will do the rest.
DeadVirus said:
I have not tested it... but in activesync you can set it up to sync with m.google.com. I only used it for calendar so I cannot assure you that it will work...
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Can you give me instructions on how to do this because when I tried, following the directions online, all I got was error: password incorrect. I was working on this for hours and kept inputting my password, so I know that wasn't the problem. Please help!
yes
yes this works with active sync. i went from a htc hero to the HD2 and it even took my Facebook links over with the contacts. sense to sense.
zumbie01 said:
Can you give me instructions on how to do this because when I tried, following the directions online, all I got was error: password incorrect. I was working on this for hours and kept inputting my password, so I know that wasn't the problem. Please help!
Click to expand...
Click to collapse
Code:
open ActiveSync
click "setup device"
where you enter email and password, click manual setup
"user name" is your complete email address
enter password
keep "domain" blank
"server address" is m.Google.com
click done
then select contact, mail, calendar...there is no task suppot so uncheck it
click done...then the "sync now" soft key
edit: i forgot, make sure SSL is checked also.
Also, maybe a MOD can put this in the tips thread if its not there already.
zumbie01 said:
Can you give me instructions on how to do this because when I tried, following the directions online, all I got was error: password incorrect. I was working on this for hours and kept inputting my password, so I know that wasn't the problem. Please help!
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Click to collapse
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
make sure you uncheck the tasks
BlackAccord said:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
make sure you uncheck the tasks
Click to expand...
Click to collapse
same as stated above.
Thats what my problem was! I left tasks checked!
BlackElvis79 said:
Code:
open ActiveSync
click "setup device"
where you enter email and password, click manual setup
"user name" is your complete email address
enter password
keep "domain" blank
"server address" is m.Google.com
click done
then select contact, mail, calendar...there is no task suppot so uncheck it
click done...then the "sync now" soft key
edit: i forgot, make sure SSL is checked also.
Also, maybe a MOD can put this in the tips thread if its not there already.
Click to expand...
Click to collapse
There is a "text messages" option...does this work? If so where are they saved?
do you guys get the lastname first?
text messages is only on com5 builds I think. I never had it on my stock ROM.
Also if you type in [email protected] or whatever your gdomain is then on COM5 the 'domain' box is grayed out. (cooked roms)
you must type m.google.com however on COM2 builds (stock)
what do you mean lastname?
It depends on how the contact sends their name in the email text.
TBH i am curious to see if SMSes work....but Myphone handles that for me well enough.
One thing that does irritate me is that mail sent from the HTC does not appear in sent items....I think that's why they put in the 'reply all'. With reply all it sends back to you, but with just reply I never see the message again until they mail back with it included inline.
That thing about sent emails and the huge battery killer were the two main things that made return this devices,plus WinMo,it does not cut it for me.Beautiful screen though.
Can someone explain how can I export my contacts FROM HD2 to Google Contacts?
eenbox said:
Can someone explain how can I export my contacts FROM HD2 to Google Contacts?
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It's written i post #10.
I just used it to export alle my contacts from my HD2 to a group in Gmail i called 'HD2', and the they are pressent when i start Android on my HD2.
Go to AcitveSync on your HD2 and form the Menu choose 'Options' and delete the current server. Mine was 'Microsoft Exchange'.
Then set up a new connection that i the one shown i post #10.
It worked finde for me - thansk BlackElvis79 ;-)
i own the hd2 t-mobile usa version
so like all of you, i was frustrated that deleting a gmail off of the hd2 (when set up via imap which is automatic from the normal gui setup) didn't work.
in searching these forms i saw that many of you have set it up via activesync. this is my first smartphone and due to my ignoance, i couldn't figure that out. i have outlook via activesync which works great, but can't figure out how to setup another e-mail address via activesync. i saw this page google.com/support/mobile/bin/answer.py?answer=138636&topic=14299via another thread here, but when i go to active sync on the hd2, all the setup options are greyed out. (if anyone could help me here, I would appreciate it)
anyway... so i decided to press on and found this. when you have the gmail inbox open and you go to menu - tools - options - gmail - edit account setup - 6 screens over - advanced settings (really!?!? i mean really!?!?) there's a drop down that has two options:
1. move them to server trash
2. delete them off server
the default was set to "move them to server trash." i changed it to "delete them off server." i then sent myself an email, deleted it on the hd2, and unfortunately it came back when i hit send/retreive.
knowing that didn't work, i went back to the above setting and put it back to the default "move them to server trash." when i tried it again, it worked. i've done three test e-mails to verify and it works fine -- every time i delete off of hd2, they don't come back (and they are in the trash folder on gamil server).
oh the whoes of smartphones... hope this works for you. (here's 3 hours of my time i'll never get back) good luck everyone and let me know.
Awesome dude! Many thanks for this, It was always a pain to receive emails at work, delete them, to onyl get home and have them come back down in Outlook!
ok well here's an update. it apprears there's a bug in the sence gui. if you delete the email from the sence gui (menu - delete message), the email comes back.
however, if you delete from the gmail inbox (select inbox on gui -- lower left, select the email you want to delete, press delete and you get a confirmation window), it will also delete from the gmail server (move to trash folder).
can someone else verify this?
Yea, same issue here. If I delete from Sense UI, it comes back when I press send/receive. Deleting from the inbox is the only way i can get things to delete properly.
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
Howling Wolf said:
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
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Click to collapse
howling, are you specifically talking about gmail?
This seems to happen when I send emails ( on googlmail ) Checked threads but can't see similar thread - any idea please? Thanks.
Mine does this too. Very annoying
GARGUNNOCK said:
This seems to happen when I send emails ( on googlmail ) Checked threads but can't see similar thread - any idea please? Thanks.
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I just tried this and it does not send duplicate E-Mails to me. I have uploaded duplicate messages to facebook before but that was because of me sending / recieving with my 3g disabled and networking disabled and then resending.
What enviroment are you sending this from via which interface 3g or networking? Work, Home?
Did anyone get a solution to this?
Happening for me as well on IMAP and POP3 gmail.
It is intermittent though - sometimes happens sometimes not.
Only started a week ago [no software or hardware change] and deleting and re-entering account data did nothing
this is super annoying. i'm using energy's roms and use the outlook setup wizard to get gmail going...anyone got ideas?
I have tested a couple of things last night and see that when I "reply all" it includes my email address in the "To" field as well.
If I delete my email from this field then people seem to only get 1 copy.
The couple of times I forgot to do this they got 2-3 copies.
Any way to stop this happening?
I note there are now 3 separate thread on this topic so we are not alone!
Vodaphone and HTC though both told me they have not come across it before.
Someone recommended turning off "save sent emails" (I dont recall turning it on!)
See if that helps
I am also haveing the same problem. Every time I send a reply through gmail, two e-mails are sent...
Has anyone found a solution? I am suing Miri roms...
Br,
Peter
untick the "save sent email" option and also when you reply-all delete your own email address from the "to" list.
Both of these factors reduced the frequency for me but I found especially when it is a mutli-chain email with lots of contribution to it no matter what I do it happens.
BUT by doing these things for ages it did stop.