Database Users

Can't HARD RESET my Diamond2...

Hi all, guys. So, the problem is the following...
I need to hard reset mi topaz, but the VolUP + VolDown + PowerON method doesn't work. The 1234 method can't be performed since I can't access start menu. I didn't try the VolUP + VolDown + RED button when Topaz is turned on.
I think it's strange that method 1 doesn't work. It boots normally, like ignoring I'm pressing the two Volume buttons...
Any suggestion, solution, guys?
Thanks in advance!

The RED button method worked, but It's strange why the VolUP + VolDown + PowerOn method is still not working...

the soft reset and power buttons do the same thing, it just reboots the phone, and while phone starts to boot, before splash screen appears, is when you have to hold the volume keys.
So it would be;
Power on, THEN hold both volume keys immediately before device starts to boot,
or
Hit soft reset, THEN hold both volume keys immediately before device starts to boot

Did you do exactly this?
To perform a Diamond 2 hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:

Bruce Inman said:
Power on, THEN hold both volume keys immediately before device starts to boot
Click to expand...
Click to collapse
This doesn't work. I think you got it mixed up.
ArtieQ wrote the correct way.

No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.

Bruce Inman said:
No, it works, you just aren't fast enough.
It's just different ways to get to the same place.
The point is, volumes must be pressed as device begins to boot.
I just soft reset and press them and it always works for me.
Click to expand...
Click to collapse
That's right! Thank you Bruce Inman, IT WORKS!
But the ArtieQ method is the one I always used... and the one that usually worked... but anyway, NOW IT WORKS! Thanks Bruce again!

[Q] factory reset not working

Bought one of my teenagers a GT-I5800 for chrissie. It took him 4 days to set a pattern lock on the phone and then forget what the pattern was!
After trolling numerous forums, the best option seems to be a hard reset but this phone is resisting my attempts.
For the record....
tried the Home + Vol+ + Power buttons when powering on. This results in the message "FORCED UPLOAD by KEY PRESSING" but nothing else.
tried the Home + Vol- + Power buttons when powering on. This results in the message "Downloading... DO NOT TURN OF THE TARGET !!!" but again nothing else. Tried these combinations with sim card in and out and microSD in and out same results.
Does anyone know another way of resetting?
Firmware I5800XWJJ2//I5800XXJH1/I5800XWJJ2
(latest version of firmware according to KIES 1.5.3.10114_2)

To get to the screen you want -don't remember the right name for it- you have to press vol +, vol-, home and power. Navigate with the vol buttons once you see the screen and select with home button. Atleast i had to press the button twice, so as to confirm.
Sent from my GT-I5800 using XDA App

Nice one Matilainen. Worked exactly as you described it...phone is reset and boy is happy!
BTW, called samsung for their advice and they said I'd have to take it in to a service centre to have it reset. I think not!
Thanks again.

[email protected] said:
Bought one of my teenagers a GT-I5800 for chrissie. It took him 4 days to set a pattern lock on the phone and then forget what the pattern was!
After trolling numerous forums, the best option seems to be a hard reset but this phone is resisting my attempts.
For the record....
tried the Home + Vol+ + Power buttons when powering on. This results in the message "FORCED UPLOAD by KEY PRESSING" but nothing else.
tried the Home + Vol- + Power buttons when powering on. This results in the message "Downloading... DO NOT TURN OF THE TARGET !!!" but again nothing else. Tried these combinations with sim card in and out and microSD in and out same results.
Does anyone know another way of resetting?
Firmware I5800XWJJ2//I5800XXJH1/I5800XWJJ2
(latest version of firmware according to KIES 1.5.3.10114_2)
Click to expand...
Click to collapse
in case this happens again, there should be an option if you forgot your pattern.
You input a wrong one 5 times then the option shows, and to unlock you have to use your google account.

[Q] Help Getting into Recovery to do update.

Im pressing several different variations of Vol - + Power Maybe im doing it wrong?
Volume Down and Power button right? I feel Ignorant here this is the first android device i cant figure out how to get into recovery.
yes i have a proper update.zip on my external sd.
Thanks in advance.

Hold the Volume down key and then press and hold the Power key. Don't let go until you see the recovery screen.

I read to turn off your phone and press reset while holding power.
Hope this helps

jbrownusn said:
I read to turn off your phone and press reset while holding power.
Hope this helps
Click to expand...
Click to collapse
Huh? Not even close.. If the OP wants to flash an update.zip, he needs to...
1. With device held horizantally, power button on top left, turn OFF the device.
2. Hold down the Volume - button (left side of the volume rocker)
3. Hold down the power button.
4. KEEP BOTH HELD DOWN until you see the Recovery text in the top left corner. This appears a second or so AFTER the Acer logo does.
5. Do not let go too soon or you won't enter recovery mode.

HD2 with Android: How to force phone in boot mode (Tri Color)

Phone is super slow and the sound is messed up. I want to switch the phone back to original state with WM installed.
I cannot seem to get the phone back in tri color mode.
Power + Volume brings aMAGLDR V1.13
What am I doing wrong? Is there any other way to force the phone in tri color boot mode?
Thanks,

make sure phone is off then only press volume - button and then press power button.

it sounds like your waiting to long to hold the vol down and power button. you need to do that before the splash screen pops up, if the splash screen shows up its already to late. pull the battery out & then place it back in..hold power for just a split second and then press vol down. im not sure why but this seems to boot a little quicker for me doing it this way then holding power and vol down at the same time from the start.

Still no luck.
Remove the battery.
Press and hold "Vol down" key
Press Power for 2 sec.
Wait for 10 + sec. nothing happens.
Press and hold "Vol down" key
Press Power for 4 sec.
Wait for 10 + sec. nothing happens.
Press and hold "Vol down" key
Press Power for 8 sec.
Wait for 10 + sec. nothing happens.
Phone powers up.
"Stick Tgether"
aMAGLDR V1.13
Build: Feb 1 2011 03:46:07
by Cotulla 2011

Guy....just HOLD VolDown and press SHORT power button.

Are you sure your volume down button works?
It doesn't matter if you short press or long press the power button it works either way the main thing is the phone has to be completely off before first pressing and holding the volume down button and while it is still down press the power button and keep the volume down pressed until bootloader screen appears.
You can also try, with the phone off or on, press the volume down button and then press something into the reset button under the battery door quickly and keep holding the volume down button.
If none of these work let me know exactly what happens after you try these. Where does it go, does it start Android?
Sent from my HD2 using XDA App

It looks like the problem is the volume button.
I let the phone boot normally.
I noticed if I press the volume up button then the animation for vluome come up on the screen but if I press the volume down button animation does not appear.
Therefore, when I hold the volume down and press reset button, phone boots normally. I guess I am out of luck?

I am not sure how to bypass this problem but there have been others with your same problem search the other general forums for volume down button broken or something like that and I am sure there is some way to remap your buttons
Sent from my HD2 using XDA App

I don't think that you can remap it so it works on that early time on bootup.

baboog said:
Phone is super slow and the sound is messed up. I want to switch the phone back to original state with WM installed.
I cannot seem to get the phone back in tri color mode.
Power + Volume brings aMAGLDR V1.13
What am I doing wrong? Is there any other way to force the phone in tri color boot mode?
Thanks,
Click to expand...
Click to collapse
Try to hold down both UP + DOWN vol and then press POWER. Keep on holding it until you see the TRI color screen. This is a hard reset method, hope this works.
Just curious what ROM you currently running on the phone?

when in magldr can you scroll down? if so then the volume down works. magldr wont let you charge the phone in an off state so if you can scroll down. shut off phone or pull battery and wait like 15 seconds, than hold down the volume button than plug the phone in and you should be in tri-color screen if not than you need a new phone. hope this helps a little.

Nexus 4 has black screen, not responding

First time using Android, not sure what to do, the only things I can press are the power button and the volume buttons.
Everything has been fine for its first few days, battery was full. I think it went to a lock screen now I can't get the screen to respond.

RMA it dude

Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps

oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
Click to expand...
Click to collapse
Thanks! I had the same issue this morning, this worked fine. No idea why it went blank though.

Thanks. Had the same issue. The phone was turned on and the volume buttons made that clicking sound, but no screen. This worked for me with some modification.
After holding volume down + power I had to release both and press power only to start it again.

Thanks for the solution
oupavoc said:
Have you tried a hard reset?
Try and turn off the phone if not try next step
Press and hold the Volume Down key and Power key at the same time.
Continue to hold the keys until the device turns back on.
When the device turns on, release the Power key and continue to hold the Volume Down key until you see the reset screen (Android in a Box).
Release the keys. The phone will restart.
This is assuming you are not rooted, unlocked, or have installed custom recovery.
Hope this helps
Click to expand...
Click to collapse
I was facing the same problem today. Solved it following the steps you mentioned. Thanks a lot man. :good: