Database Users

E-Mail Problem

Hi, I'm new to this site and definitely not a "techie", was wondering if anyone can help?
Recently purchased a QTek 9100 (aka imate jam, wizard?) and set up a new messaging profile for use with lineone (Tiscali) in the UK. I'm receiving e-mail no problem, but whoever I try to send to Ithe message is sent then returned to the draft folder and in my inbox I get the message
"System Administrator, Your message 'xxx' was not sent and has been moved to the Drafts folder. The following recipients are invalid: [email protected]"
Any ideas?

Solution??
I had the same problem. My solution was to open an email account with vodafone (its free) and created a rule to forward my mail to the new vodafone email address. I can recieve and send mail via the vodafone account with no problem. I think that many isp's don't allow you to log on with mobile devices.
I have a signature set up saying the mail was sent "ia my Kjam but please reply to my work email address", so i have a copy on my desktop and on the mobile device.
Only drawback is that you must logon to the vodafone account and delete you old meassages once in a while.
Hope this helps

Isn't it just the outgoing smtp server that is wrong?

Isn't it just the outgoing smtp server that is wrong?
Yes, I sure your right about this. I found that I get really fast, 100% logon with Vodafone email solution. I have worked in Spain, Italy, USA since I got my 9100, the email is always there every 15 mins. I need to be in touch, this works for me.

Thanks for the responses,
Yes I've set up a completely new account with Vodafone, this allows me to send mail and then I connect to lineone to receive. I don't particularly want to have my mail re-directed through Vodafone so this seems to be a good compromise.

Hi guys, looks like your smtp address is wrong, like q-big suspected. You can use the pop server of your email account to get mails from any mail server, but when you want to send mail over themail servers of your mobile provider, be sure to set the smtp server to the one Vodafone (in your case) uses. example: I have various email accounts on my Wizard. My incoming mail server (POP server) is different for each of my email accounts, since they are with various different email services. My smtp server is the same for all of them, namely T-Mobile smtp, since all my email will be sent out using T-mobile gprs.
Try setting the smtp server to the one your provider uses and you should be ok.

have you made sure you have authentication tcked for your outgoing mail? go into your account settings for the mail account you want to use. press next untill you get to the screen where you put the incoming and outgoing mail servers and click options, next and tick "outgoing mail requires authentication"
as your not connected to the internet using your isp (tiscali in your case) you have to authenticate to send mail too to stop people spamming from there servers

Yep, you just need to use the vodafone's smtp server and that should solve your troubles.
HTH
Jim

I had this problem. I spoke to my ISP who supply the e-mail addy in question.
They said that they blocked e-mails coming from any other connection than their own - i.e. unless you send the e-mail from your home computer (with the ISP account) it will be blocked and get that "invalid recipient" message.
There's a post out there somewhere that gives other "outgoing mail server" settings which seem to work, but that's on O2, not Vodafone.
-b

I think on voda the smtp server is send.vodafone.net
i know it sounds odd, but it worked fine when i was on voda in the UK a while ago.

I had a same invalid error but it was just the smtp port AND smtp authentication. PUt both of those together and worked!

POP3 MAIL over 3G connection?

Hello fokes,
When i had my HTC Vox i could easily receive mails with POP3 settings. The only problem was that i had to connect to my home network to send mails.
Since i have my TP2 i cant get connection to my mailbox using the mobile phone connection. If i log on to my home network everything go fine, but with 3G in don't receive my mail at all.
It was possible in the past, so it should work right?
Of course Exchange servers exists, but thats not an option for me (just home mails).
So is it possible to receive pop3 mails on my phone using only a 3G connection, and how? i tried it several times now but didn't get it done jet.

hmm... strange.. care to elaborate more??..
Do you mean u can check mails using gprs but not with 3g/hsdpa?
I'm using an Asia/Singapore set, but i can check emails pop3 in gprs/3g/hsdpa all fine..

i wonder if you can default your internet conection to 3g, so it won't automatically pick up edge.
are you connected to the PC when you check email? try changing your settings to only use 3g, that way you're forcing 3g to be the only connection to work. also, can you surf the net with 3g?

pop mail
Strange with my tp2 it works fine.
Are you sure it is allowed by vodafone.
At my phone I can send and receive mail.
Are you sure you used the right settings.
I think you did not use the right pop and smtp settings.
What provider are you using for your mail?
If you send me a personal massage I can answer you in dutch it's a little easier.

thanks for the replys
first of all my internet works fine using gprs/3g. i have 3g standard so i just called it 3g.
te settings of my mail accounts are correct. if i login to my home network (wifi) i receive my mails perfect and can send them.
sending mails over 3g/gprs did never work because i normaly use the mail server of my internet provider. so i can only sned emails if i use their connection.
in the past i had the htc vox (only gprs) with the same mailaccounts and providers. receiving mails worked perfectly, sending not.
i suppose it doesnt matter if i use gprs or 3g. didnt test it jet
i dont know of my providers uses restrictions.
gsm: vodafone
pop3: active24
smtp: tiscali / telfort
i know active24 has now exchange server support. perhaps they changed te servers and made it imposiible to me to connect with a phone without using that exchange server
@rodus: i will contact u if nessesary (afther this post). thanks for you help (to all)

mail settings
If you use your active24 smtp settings it should be possible to send mail with your phone. I found this settings on the active24 site maybe it will help you.
http://www.active24.com/sw17854.asp

thanks, this settings are not the one i used before (the one i got from active24.nl).
I can now send and receive mails after i used that settings and switching of the using of a proxy server connection.
because the proxy i couldn't access the pop/smtp servers.
now i only have problems with the mail client (from energy rom leo). editing acounts is not possible and auto send/receive seems not to work, but that is an other problem.
Thanks alot for the support

T-Mobile IMAP sync issue!

Have setup my HD2 on t-mobile using the automated wizard, i can browse the internet fine using opera, but each time i want to check my IMAP account i get the following message: "Cannot connect with current settings".
If i switch to WiFi it works perfectly, so my email settings are correct. And my internet settings on 3G are correct as i can browse the internet, but for some reason i cant download email over IMAP. Is anybody else having similar issues?
Nb. I'm in the UK.
thanks.

Try turning off the proxy server in connection settings.

Thanks that worked a treat, so much for auto-configuration

sorry if I post it here, but I have an issue with my web.de imap account, wich is that it only shows me messages back till wednesday when I got my phone and set up the account. all messages prior to that date are not shown. neither in my trash, nor in any other folder. and I accidentally deleted a message and it is still there according to my web.de account, but my hd2 doesn't show the message anymore. is there something wrong with the way the hd2 flags messages in imap?

i actually rang up TMobile technical support to ask them what the proxy was for and why it is added in the auto config settings. they had no idea. they could only tell me what it was supposed to be, not why.
Seems like most programs prefer not having the TMobile proxy set.

Maybe there isn't any proxy necessary and it's a problem with the htc mail app itself. see my case above, that's surely not web.de problem but something wrong with the htc mail app. but I can't figure out what and why.

Settings for pop3 email (Sky/Vodaphone)

Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......

THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the 'outgoing server requires authentication' and tick same username and password. (I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.

samsamuel said:
THere is a chance that sky wont let you send unless you are connected to their network (i.e wifi)
This is to prevent people that are not sky customers using their email servers. (Same for most home broadband providers)
Firstly try ticking the
(I forget the actual wording, and i'm currently flashing a new rom so cant check it)
However, i suspect this wont work because it doesnt on my virginmedia email account, unless i'm using wifi on my virginmedia broadband at the time.
I get around this by using virginmedia for incoming., and my o2 email account for outgoing, because the o2 network DOES allow me to send from any network, so it works when on wifi or mobile.
So long as you put your sky email address in the 'your email' box the receiver will never know, and when they click reply their response will still arrive in your sky inbox.
Click to expand...
Click to collapse
Thanks mate, clicked on 'outgoing server requires authentication' and ticked same username and password. Sends and receives now through my sky account.

kjt57 said:
Hi All,
Anyone know the settings for sending email from my HD2. I have got incoming and outgoing set as my sky account, it receives fine but will not send. I seem to remember when I was on Orange outgoing had to be set to their address.
My local Vodaphone shop are about as much use as a chocolate teapot!
Thanks in advance......
Click to expand...
Click to collapse
Hi, glad you got your problem sorted. I use Sky and it took me a while to figure it out ; )
Just in case you have more problems, my emails got in a complete mess using POP3. I've no idea why, but at the time I was using Outlook on my desktop as well as accessing via my Touch Pro. Just in case you encounter the same problems, I found changing over to IMAP on both my desktop and phone solved the problem : )

Email cannot be downloaded

Why i can't download my email to my new HTC HD MIni? I have put all the necessary thing such as pop/imap and my internet line is always there?? the message is "message cannot be downloaded to your mobile device . make sure you are connected and that your email account settings are correct. Then try to download messages again". I have chehck the settings and my internet is Ok, but the message still came out and my email still cannot be downloaded. Why and Why? is it the hardware defects?

I think you have to change the
advanced settings in your internet
mailbox (internet>(your provider) internet)

i have set it to my internet provider (Digi WAP Settings) but still can't work...i afraid its the hardware failure....i don't know what to do now...