Radio problems - Hero CDMA General

I have been experiencing some pretty severe radio issues. I have been missing calls without the phone ringing and people have to call me multiple times to get through even when I have great signal. My radio switches to 1x for long periods of time and loses all signal randomly (or it goes back and forth between EvDo and and 1x rapidly). This has just started happening over the last week or two and I live in a large city that normally has really great sprint 3g coverage. Today, I got an error that said something about "insufficient radio resources" so I figure that could be related to the problem. I am running Fresh 2.0d and using the 2.42.00.03.10 radio. I think the problems may have started after I tried to update my PRL, but it seemed to update fine and is currently 60664. Has anyone else had this kind of problem and/or know any fixes? Thanks.
P.S. I hope this is the proper forum for this topic because it's apparently not welcome anymore to ask for help in the Developer forum.

You got the right forum.
Just a quick question:
How recently did you flash the radio 2.42.00.03.10? Did you start having the problems soon after?

DevinXtreme said:
You got the right forum.
Just a quick question:
How recently did you flash the radio 2.42.00.03.10? Did you start having the problems soon after?
Click to expand...
Click to collapse
Nah, I'm pretty sure I flashed it with Fresh 2.0d about a day or two after it was released. The problems have been happening more recently. To the best of my knowledge, the only thing that coincided with the problems has been the PRL update. I've tried returning to some old nandroid backups but it has not helped and re-updating the PRL hasn't done anything either.

PRL 60664 is the latest, I believe (I may be wrong) so it *should* not have caused too much of a problem. Ummm... Have you tried flashing another radio just to check?

DevinXtreme said:
PRL 60664 is the latest, I believe (I may be wrong) so it *should* not have caused too much of a problem. Ummm... Have you tried flashing another radio just to check?
Click to expand...
Click to collapse
I haven't tried another radio. I'm kind of afraid since I'm getting these weird "insufficient resources" errors and I don't want some random bug to brick my phone.

just putting this out there that last time I had this issue I needed to pay my bill as soon as I did that it went back to normal. I had just flashed a new radio and thought that was the casue of the problems but it was not.

wtphoto said:
just putting this out there that last time I had this issue I needed to pay my bill as soon as I did that it went back to normal. I had just flashed a new radio and thought that was the casue of the problems but it was not.
Click to expand...
Click to collapse
Lol, was that a joke because that makes no sense to me? My bill is definitely paid, fyi.

Related

HTC Magic Port Radio Issues (SOLVED)

(solution at the bottom of this post)
Hey, ive searched for a little while now and i havnt found a solution, so if i missed it im sorry just point me in the rigth direction. In the mean time, here is my issue:
Its the same issue with:
4.5
4.9
5.0
(these are the only onces ive used)
all downloaded from:
http://code.google.com/p/sapphire-port-dream/
now ive wiped before flashing each update, and even wiped after the update, ive even gone back to rc29 and then trying again
when i get the phone to finish booting up, my radio gives me issues, it will show full bars, then none, then full, then none, never showing edge, so i go into wireless settings and realize that every 20 seconds or so, airplain mode is coming on for a half a second then going back off, without me clicking it, but when it does this, it never shows the airplane icon where it does if i click it myself in the top status bar
now if i manage to dial out a call at the right time, it will keep the full bars, and dial out properly, i can have a half hour phone call or longer without a problem, when i hang up, i have full bars AND edge for atleast a hour or so, and then i drop edge all of the suddon and go back into the airplane loop, inwhich a simple phone call (even to voicemail) fixes it temporarily
this issue happens as soon as i reboot the phone as well, as it starts up, it shows no connection, then emergency calls only, then tmobile, and repeats
when under mobile settings when trying to select a network manually if im lucky for it to show tmobile and at&t, 90% of the time it tells me it cant connect to tmobile due to my sim. if i keep clicking it it will say registering to network, but it will stay in the loop with the airplane mode flickering on and off
again, if this is something stupid im missing, or if its been explained elsewhere, my bad just point me in the right direction, but either im not searching for the right thing or ive just completely missed it, either way, someone help me before i have to go back to JF 1.42, im really enjoying this magic port
Ok, so thanks to the suggestion to "update the radio" and Google for pointing me in the right direction. I did as follows, and so far, so good.
Download this file to SD card
http://sapphire-port-dream.googlecode.com/files/Saphire-Radio-Update (rc33).zip
Saphire-Radio-Update (rc33).zip Sapphire Radio 2.22.19.23
Rename it update.zip
Reboot Phone in Recovery
(I wiped, this may not be needed, but I did anyway)
Alt + S to install the update
the phone will ask you to do the home + back to reboot, press it and it will do a few other things, including reboot into a screen with a arror pointing at a microchip, then it will reboot back into recovery
hit the home + back yet again to perform another reboot and it will boot up normally and so far, ive yet to have an issue with my radio after this
wootroot-
THANK GOD I AM NOT ALONE!!!!
This problem has been plaguing me as well with all of these new builds!!!
Ultimately I ended up going back to JF 1.42 MOD because I needed a working phone.
I flashed to 5.0G tonight... and its doing the same thing... radio on then radio off. I tried flashing to the new Sapphire radio... nothing works.
I would love for someone to come up with a working solution.
Thanks!
Web
webgrafix said:
wootroot-
THANK GOD I AM NOT ALONE!!!!
This problem has been plaguing me as well with all of these new builds!!!
Ultimately I ended up going back to JF 1.42 MOD because I needed a working phone.
I flashed to 5.0G tonight... and its doing the same thing... radio on then radio off. I tried flashing to the new Sapphire radio... nothing works.
I would love for someone to come up with a working solution.
Thanks!
Web
Click to expand...
Click to collapse
i feel the same way, i thought it was just me
there has to be something im missing, so many other people use these builds without issues like this, there is no way someone could put up with this issue and use the phone as a daily phone reliably
if you want to have 5.0 (well i flashed H not G but im sure it would work regardless) time a phone call to your voicemail when your radio flashes on and when it vibrates saying the call connected, hangup, and everything will be fine for a few hours
do me a favor though, read over the stuff i just added to my first post, see if your phone is doing anything different than mine, that way when someone who comes in here and is able to help, they know exactly what our phones are doing, and hopefully its not just us with this issue and it will get others in the trend of explaining in detail what is wrong with theres, maybe this will help speed up getting a solution lol (wishful thinking?)
I am redoing things once again.... reflash, etc.
Keeping my fingers crossed.
But it's late and I am tired and annoyed.
If it happens again... I will try to make a video of whats happening so others can actually see it.
I thought I was going crazy I'm on 5.0G now the new one which adds busybox but I've been having the same exact problem as the OP but I haven't tried the Sapphire Radio yet but we all seem to experience different issues anyway.
Land Of The Trill said:
I thought I was going crazy I'm on 5.0G now the new one which adds busybox but I've been having the same exact problem as the OP but I haven't tried the Sapphire Radio yet but we all seem to experience different issues anyway.
Click to expand...
Click to collapse
no fun, sorry your having issues too, you say we are having different issues, could that be because we are using the HTC code and your using the GOOGLE code? or did i misunderstand you?
can you explain a little more about the sapphire radio vs other radios? ive been trying to understand what the difference is, and how to switch between them, but so far im unable to find a clear answer, so can you tell me the difference and how to switch between them?
thanks for your help
EDIT:
oh and what do you use busybox on the g1 for? i just read up on it (http://en.wikipedia.org/wiki/BusyBox) and i have a general idea of what it is now, but whats the use of it on the g1? do you use it as kind of a DOS for the g1? is it more for developers than end users?
This problem has happened to me but seems as all I needed to do was to reupdate the radio. It worked for me!
Mast3rmatt said:
This problem has happened to me but seems as all I needed to do was to reupdate the radio. It worked for me!
Click to expand...
Click to collapse
thanks man, i just did that using this radio update, so far (on 5.0) im not having any issues, for the record i did a wipe before updating the radio just to make sure i started fresh
i used this update:
http://sapphire-port-dream.googlecode.com/files/Saphire-Radio-Update (rc33).zip
Saphire-Radio-Update (rc33).zip Sapphire Radio 2.22.19.23
http://sapphire-port-dream.googlecode.com/files/Saphire-Radio-Update (rc33).zip
download this.. all is resolved.
it has been discussed over a hundred times in the original thread.
Still having issues!!!
I am still having these same issues!!!
I posted a video here....
http://www.youtube.com/watch?v=0-j5x953Vkw
Its driving me nuts! I downloaded and flashed the Sapphire Radio RC33 twice! Still acting up.
It runs fine in JF1.42MOD.
Any ideas??? Any other radio ROMS I can try?
webgrafix said:
I am still having these same issues!!!
I posted a video here....
http://www.youtube.com/watch?v=0-j5x953Vkw
Its driving me nuts! I downloaded and flashed the Sapphire Radio RC33 twice! Still acting up.
It runs fine in JF1.42MOD.
Any ideas??? Any other radio ROMS I can try?
Click to expand...
Click to collapse
try reflashing the rom, then do the radio update
Hi all, I've just rooted my phone (Australian release on Optus) and i was wondering if the radio update has regional limitations or not? Because i've heard positive things about it but I don't want to screw my phone up.
webgrafix said:
I am still having these same issues!!!
I posted a video here....
http://www.youtube.com/watch?v=0-j5x953Vkw
Its driving me nuts! I downloaded and flashed the Sapphire Radio RC33 twice! Still acting up.
It runs fine in JF1.42MOD.
Any ideas??? Any other radio ROMS I can try?
Click to expand...
Click to collapse
did you get it working right? i tried the 5.0h as well and did the sapphire radio update and mine was doing that as well so i went back to jf. i wouldn't mind trying it again if i could actually use my phone. lol

PRL Update to 60663 issue - just a heads up...

I'm currently running Flipz 2.1d (which is freak'n awesome) and I saw on the forum about a PRL update to 60663. Since I was at 60662, I went ahead and did an update.
The PRL I was assigned was 27*** (I can't remember the exact number), obviously a really old one and my phone started roaming and I couldn't get anything but 1x data.
I rebooted... still roaming.
So here's what I did, updated "profile" then updated PRL again, and bam! I'm at 60663. Probably didn't have to do the profile, but that's what I did and it worked.
So, if this happens to you, don't freak... just run the PRL again.
from what I remember reading on here, that PRL is not a sprint one, and you got it from a wrong PRI, which is weird because fresh 2.0d is supposed to fix any PRI issue automatically.
Point 1- RTFM. Flipz very first post (the same one with the download link for that ROM) talks about this issue.
If after flashing you end up with any data issues then first try rebooting. If that doesn't resolve it for you then try updating your profile and PRL. This is a side effect of the different PRI's and PRL's that people have ended up on. You may actually need to update your profile and PRL a couple times to get everything going but I promise it will. You should end up on PRL 60663.
Click to expand...
Click to collapse
Point 2- Post inside the ROM thread that this deals with..... JFC.
Fresh does auto fix the PRI (which is what allowed him to even be able to do PRL or profile updates at all) however some people's phones have ended up with a weird combination of stuff which can cause that.
As you stated the exact fix is to update your profile and then PRL again.
Edit: What danknee said. Thanks!
such a strange problem to me. I've flashed several roms before all this PRI stuff came up, but never lost 1.70.003
jmoch2 said:
I'm currently running Flipz 2.1d (which is freak'n awesome) and I saw on the forum about a PRL update to 60663. Since I was at 60662, I went ahead and did an update.
The PRL I was assigned was 27*** (I can't remember the exact number), obviously a really old one and my phone started roaming and I couldn't get anything but 1x data.
I rebooted... still roaming.
So here's what I did, updated "profile" then updated PRL again, and bam! I'm at 60663. Probably didn't have to do the profile, but that's what I did and it worked.
So, if this happens to you, don't freak... just run the PRL again.
Click to expand...
Click to collapse
Exact same thing happened to me this morning and I did those exact steps. I couldnt just run the PRL update, I had to update profile first.
Glad to know I wasnt the only one cursing at my phone this AM.
danknee said:
Point 1- RTFM. Flipz very first post (the same one with the download link for that ROM) talks about this issue. Point 2- Post inside the ROM thread that this deals with..... JFC.
Click to expand...
Click to collapse
Oh crap, I even went on Flipz's first post to look before I posted this and didn't see it since it's at the very bottom. Thanks danknee!
flipzmode said:
Fresh does auto fix the PRI (which is what allowed him to even be able to do PRL or profile updates at all) however some people's phones have ended up with a weird combination of stuff which can cause that.
As you stated the exact fix is to update your profile and then PRL again.
Edit: What danknee said. Thanks!
Click to expand...
Click to collapse
PS- Thanks for the awesome ROM Flipz, I've tried all the "sprint leak" ones and this is the first one that I can't find anything wrong with! Loved Fresh 1.1 and loving the 2.1d!
Thanks, this thread helped me. I'm running damagecontrol 2.05, so I probably wouldn't have seen the Flipz thread describing this as quickly as I found this one. I tried updating the PRL and got what the original post described. However, my phone completely lost data/signal. I couldn't update the PRL or the profile at this point. It turns out that my phone's roaming setting was set to Sprint Only by default. I changed it to Automatic and was able to roam with low signal. At that point I was able to update the profile, then properly get the new PRL as described.
Thanks
thanks for the tip jmoch2. I am running damagecontrol v2.05, but I wasnt having the loss of signal problem. I was trying to load a 1.5 rom to download some protected apps but kept getting stuck in a boot loop no matter what I flashed. I'm hoping this fixes it and thanks again.

Unable to update PRL or Profile

Every time I try to update my PRL or profile, I get:
Could not update your profile or PRL at this time. Please try again later. If the problem persists, please contact customer service
Error: Internal Error.
I'm rooted via joeykrim's 1 click root exploit. When I first got the phone, I was able to update the PRL successfully. Not sure if root is causing the issue. I was seeing the same thing on my rooted moment before this.
Anyone else having this issue?
you removed the Sprint .apks that are attached to this setting... i forget the full name of what they are acalled, but i think its something like
sprintandroidextension.apk
infamousjax said:
you removed the Sprint .apks that are attached to this setting... i forget the full name of what they are acalled, but i think its something like
sprintandroidextension.apk
Click to expand...
Click to collapse
Here is a list of the .apk's I removed:
amazonmp3.apk
Asphalt5_DEMO_ANMP_Samsung_D700_Sprint_ML.apk
Email.apk
Email.odex
MediaHubV102_Epic4G.apk
MyFiles.apk
MyFiles.odex
nascar09-prod-release.apk
KeyBoardSlideUpCounter.apk
KeyBoardSlideUpCounter.odex
LatinImeTutorial.apk
SamsungWidget_CalendarClock.apk
SamsungWidget_CalendarClock.odex
SamsungWidget_FeedAndUpdate.apk
SamsungWidget_FeedAndUpdate.odex
SamsungWidget_ProgramMonitor.apk
SamsungWidget_ProgramMonitor.odex
SamsungWidget_StockClock.apk
SamsungWidget_StockClock.odex
SamsungWidget_WeatherClock.apk
SamsungWidget_WeatherClock.odex
sfl-prod-release.apk
AlarmClock.apk
AlarmClock.odex
blazinazn said:
Every time I try to update my PRL or profile, I get:
Could not update your profile or PRL at this time. Please try again later. If the problem persists, please contact customer service
Error: Internal Error.
I'm rooted via joeykrim's 1 click root exploit. When I first got the phone, I was able to update the PRL successfully. Not sure if root is causing the issue. I was seeing the same thing on my rooted moment before this.
Anyone else having this issue?
Click to expand...
Click to collapse
Iv been having the same exact issue since updateDI18 and iv never rooted so...
GXnext said:
Iv been having the same exact issue since updateDI18 and iv never rooted so...
Click to expand...
Click to collapse
Sooo that's it? 160 views and nobody has anything?
I don't see what the big deal is. Even when I hadn't rooted my phone, I always got an error when trying to update profile or prl, so I don't see it as a big deal.
I remember there might be a way to update those things using your MSL (re: service programming).
Forgive My Brevity. To Be Or Not To Be...
I was also hav ing issues with updating my phone, even before I received the DI18 update, before I finally decided to root my phone. I had taken it in to the local store... they couldn't do anything to fix it, just did a bunch a resets and stuff. They had me call in to Sprint tech support, and basically got the same results. At this point, I was also starting to experience random reboots. Eventually they gave up and decided to replace my phone.
At the time, I didn't know much about rooting and stuff, so I didn't want risk it on a phone that wasn't fully functioning, just in case other issues arose later, then run into a problem getting it fixed because I had rooted my phone.
When I got my new phone, and everything worked as it should, I finally decided to root, and have never looked back.
I have been unable to update prl for the last few days. I get the message "internal error."
I'm rooted, using epic experience and the latest mixup kernel. The sprintandroidextension.apk is installed.
Does anybody have any idea what could be causing this?
KL4V1CL3 said:
I have been unable to update prl for the last few days. I get the message "internal error."
I'm rooted, using epic experience and the latest mixup kernel. The sprintandroidextension.apk is installed.
Does anybody have any idea what could be causing this?
Click to expand...
Click to collapse
Try turning your WIFI on or 4G then run it
rjmjr69 said:
Try turning your WIFI on or 4G then run it
Click to expand...
Click to collapse
Alright, I just tried this, no success. I did notice however that every time I try to update, it begins searching for prl and then data appears to turn off. Wifi turns off, 4g turns off, and even my 3g icon disappears.
Wiped everything 3x, installed latest epic experience along with phoenix kernel and the shabbypengquins latest battery tweak.
I was hoping this would work, but alas no. Same exact error.
KL4V1CL3 said:
Wiped everything 3x, installed latest epic experience along with phoenix kernel and the shabbypengquins latest battery tweak.
I was hoping this would work, but alas no. Same exact error.
Click to expand...
Click to collapse
I'm just hoping once Froyo comes out, it'll fix this issue.
Is there atleast a way to do it manually? With all of this 4g stuff going on there is more of a need to update more frequently I would think....
Sent from my Epic 4g using XDA App
http://androidforums.com/epic-4g-su.../188838-cant-update-profile-prl-firmware.html
They are talking about it here aswell. Not much luck though.
Sent from my Epic 4g using XDA App
I came across the exact same problem. I also dropped my Epic (way before the problem began) and cracked the chrome and paint on the side of the bottom right corner. I brought it into my Sprint store, they ran the prl update twice, it failed. They had a brand new non remanufactured Epic the next day. This one runs way better and the vibrates stronger when pushing keys. I suggest you bring it in and get a new one.
Forgot to mention I was outside of my 30 days, I had the phone for 60 days. They still replaced it.
Do as thou wilt be the whole of the law
Well ... Ok... I guess...
Sent from my Epic 4g using XDA App
I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.
KL4V1CL3 said:
I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.
Click to expand...
Click to collapse
I'd suggest waiting for froyo to come out and then try to see if you can update the PRL. That's what I'm hoping for anyways. If it doesn't work then, then it's going back.
If it turns out you have to bring it in, Sprint called it a defect in the phone so they didn't make me use insurance which also means I didn't get a refurb but a brand new one. Funny thing the very first time I ran the prl in store before walking out I got the internal error again but the salesman hit it again and it went through. I've been testing it for two weeks now and it works every time
KL4V1CL3 said:
I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.
Click to expand...
Click to collapse
Do as thou wilt be the whole of the law
I've been having the same problem the last two days. I'm not rooted or anything so I don't know what's going on but it's irritating.

Ok i'm having an ANNOYING issue here...

Up until yesterday ive always drawn 3-4 bars at the least inside of my house. All of a sudden out of nowhere I cant get any bars. Its like theyll pop on and then just disappear really quick. Its made my data painfully slow and I cant figure out what the issue is. I've reflashed the radio and that didnt help. Made sure the network was set to CDMA... that didnt help. Im a little clueless here. And periodically itll pull up two or three bars and then almost instantly the service will die out altogether and an X will pop up where the bars normally are....then the process starts all over. WTF? Is this a network issue or is it my phone? I hadnt made any changes before I started experiencing the problems.
Odd thing is im at work right now and im getting stable bars just fine.
So 66 views and no comments... i guess im the only one to ever have this issue then.
Sprint has been having network issues for a few weeks now in different markets and I'm sure you're being affected by it. Just give it a little bit and if it is still there in a week or two contact customer service. Hell, maybe even try now to see if they're actually having issues in your area so at least you'll know.
I love how people come here and post that they are having signal issues and data issues and they haven't called Sprint to see if there is an outage or issues in their area. The first thing I would do it restart my phone and call Sprint. Not flash a radio, try a different ROM...blah blah blah.
Or... maybe it didnt occur to you that calling to see if there were network issues was the first thing I did. You think id actually go through the trouble of doing all that over again without calling first? I guess I should've said that but c'mon lol...
tgruendler has a valid point. we can't assume anything. we get enough "noobs" here that unless you tell us what you've done, we assume you jumped straight to XDA without doing your due diligence. Perhaps those 66 views all thought the same, "this guy hasn't even contacted sprint. pass!" now that we've ruled sprints network out, now we can do something constructive.
what radio version are you running?
I mean I hear you and all but look at my join date lol... im far from a noob I just dont post much. The really odd thing is I switched back to an older radio and the problem went away. I flashed the newer radio and it came back so im seriously wondering just wtf...
Im using the 1.34 radio and the problem is gone. Im just curious as to why the newer radio frizzed out on me all of a sudden since i've been using that one for like a month. I dunno but it seems like the issue is fixed for now.
i noticed this same exact issue when I installed fresh ROM. I know I installed the new radio back then as well. see my post:
http://forum.xda-developers.com/showpost.php?p=8886052&postcount=5919

very weird evo problem :(

greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App
I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.
Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App
what rom? if it's calkulin's evio 1.8, there's your problem.
Cm7 final
Sent from my PC36100 using XDA Premium App
dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
Click to expand...
Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
Click to expand...
Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
Click to expand...
Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
Click to expand...
Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
Click to expand...
Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
Click to expand...
Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!
don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.
dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
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Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.
nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
Click to expand...
Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.
calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!

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