Database Users

Radio problems

I have been experiencing some pretty severe radio issues. I have been missing calls without the phone ringing and people have to call me multiple times to get through even when I have great signal. My radio switches to 1x for long periods of time and loses all signal randomly (or it goes back and forth between EvDo and and 1x rapidly). This has just started happening over the last week or two and I live in a large city that normally has really great sprint 3g coverage. Today, I got an error that said something about "insufficient radio resources" so I figure that could be related to the problem. I am running Fresh 2.0d and using the 2.42.00.03.10 radio. I think the problems may have started after I tried to update my PRL, but it seemed to update fine and is currently 60664. Has anyone else had this kind of problem and/or know any fixes? Thanks.
P.S. I hope this is the proper forum for this topic because it's apparently not welcome anymore to ask for help in the Developer forum.

You got the right forum.
Just a quick question:
How recently did you flash the radio 2.42.00.03.10? Did you start having the problems soon after?

DevinXtreme said:
You got the right forum.
Just a quick question:
How recently did you flash the radio 2.42.00.03.10? Did you start having the problems soon after?
Click to expand...
Click to collapse
Nah, I'm pretty sure I flashed it with Fresh 2.0d about a day or two after it was released. The problems have been happening more recently. To the best of my knowledge, the only thing that coincided with the problems has been the PRL update. I've tried returning to some old nandroid backups but it has not helped and re-updating the PRL hasn't done anything either.

PRL 60664 is the latest, I believe (I may be wrong) so it *should* not have caused too much of a problem. Ummm... Have you tried flashing another radio just to check?

DevinXtreme said:
PRL 60664 is the latest, I believe (I may be wrong) so it *should* not have caused too much of a problem. Ummm... Have you tried flashing another radio just to check?
Click to expand...
Click to collapse
I haven't tried another radio. I'm kind of afraid since I'm getting these weird "insufficient resources" errors and I don't want some random bug to brick my phone.

just putting this out there that last time I had this issue I needed to pay my bill as soon as I did that it went back to normal. I had just flashed a new radio and thought that was the casue of the problems but it was not.

wtphoto said:
just putting this out there that last time I had this issue I needed to pay my bill as soon as I did that it went back to normal. I had just flashed a new radio and thought that was the casue of the problems but it was not.
Click to expand...
Click to collapse
Lol, was that a joke because that makes no sense to me? My bill is definitely paid, fyi.

Unable to update PRL or Profile

Every time I try to update my PRL or profile, I get:
Could not update your profile or PRL at this time. Please try again later. If the problem persists, please contact customer service
Error: Internal Error.
I'm rooted via joeykrim's 1 click root exploit. When I first got the phone, I was able to update the PRL successfully. Not sure if root is causing the issue. I was seeing the same thing on my rooted moment before this.
Anyone else having this issue?

you removed the Sprint .apks that are attached to this setting... i forget the full name of what they are acalled, but i think its something like
sprintandroidextension.apk

infamousjax said:
you removed the Sprint .apks that are attached to this setting... i forget the full name of what they are acalled, but i think its something like
sprintandroidextension.apk
Click to expand...
Click to collapse
Here is a list of the .apk's I removed:
amazonmp3.apk
Asphalt5_DEMO_ANMP_Samsung_D700_Sprint_ML.apk
Email.apk
Email.odex
MediaHubV102_Epic4G.apk
MyFiles.apk
MyFiles.odex
nascar09-prod-release.apk
KeyBoardSlideUpCounter.apk
KeyBoardSlideUpCounter.odex
LatinImeTutorial.apk
SamsungWidget_CalendarClock.apk
SamsungWidget_CalendarClock.odex
SamsungWidget_FeedAndUpdate.apk
SamsungWidget_FeedAndUpdate.odex
SamsungWidget_ProgramMonitor.apk
SamsungWidget_ProgramMonitor.odex
SamsungWidget_StockClock.apk
SamsungWidget_StockClock.odex
SamsungWidget_WeatherClock.apk
SamsungWidget_WeatherClock.odex
sfl-prod-release.apk
AlarmClock.apk
AlarmClock.odex

blazinazn said:
Every time I try to update my PRL or profile, I get:
Could not update your profile or PRL at this time. Please try again later. If the problem persists, please contact customer service
Error: Internal Error.
I'm rooted via joeykrim's 1 click root exploit. When I first got the phone, I was able to update the PRL successfully. Not sure if root is causing the issue. I was seeing the same thing on my rooted moment before this.
Anyone else having this issue?
Click to expand...
Click to collapse
Iv been having the same exact issue since updateDI18 and iv never rooted so...

GXnext said:
Iv been having the same exact issue since updateDI18 and iv never rooted so...
Click to expand...
Click to collapse
Sooo that's it? 160 views and nobody has anything?

I don't see what the big deal is. Even when I hadn't rooted my phone, I always got an error when trying to update profile or prl, so I don't see it as a big deal.
I remember there might be a way to update those things using your MSL (re: service programming).
Forgive My Brevity. To Be Or Not To Be...

I was also hav ing issues with updating my phone, even before I received the DI18 update, before I finally decided to root my phone. I had taken it in to the local store... they couldn't do anything to fix it, just did a bunch a resets and stuff. They had me call in to Sprint tech support, and basically got the same results. At this point, I was also starting to experience random reboots. Eventually they gave up and decided to replace my phone.
At the time, I didn't know much about rooting and stuff, so I didn't want risk it on a phone that wasn't fully functioning, just in case other issues arose later, then run into a problem getting it fixed because I had rooted my phone.
When I got my new phone, and everything worked as it should, I finally decided to root, and have never looked back.

I have been unable to update prl for the last few days. I get the message "internal error."
I'm rooted, using epic experience and the latest mixup kernel. The sprintandroidextension.apk is installed.
Does anybody have any idea what could be causing this?

KL4V1CL3 said:
I have been unable to update prl for the last few days. I get the message "internal error."
I'm rooted, using epic experience and the latest mixup kernel. The sprintandroidextension.apk is installed.
Does anybody have any idea what could be causing this?
Click to expand...
Click to collapse
Try turning your WIFI on or 4G then run it

rjmjr69 said:
Try turning your WIFI on or 4G then run it
Click to expand...
Click to collapse
Alright, I just tried this, no success. I did notice however that every time I try to update, it begins searching for prl and then data appears to turn off. Wifi turns off, 4g turns off, and even my 3g icon disappears.

Wiped everything 3x, installed latest epic experience along with phoenix kernel and the shabbypengquins latest battery tweak.
I was hoping this would work, but alas no. Same exact error.

KL4V1CL3 said:
Wiped everything 3x, installed latest epic experience along with phoenix kernel and the shabbypengquins latest battery tweak.
I was hoping this would work, but alas no. Same exact error.
Click to expand...
Click to collapse
I'm just hoping once Froyo comes out, it'll fix this issue.

Is there atleast a way to do it manually? With all of this 4g stuff going on there is more of a need to update more frequently I would think....
Sent from my Epic 4g using XDA App

http://androidforums.com/epic-4g-su.../188838-cant-update-profile-prl-firmware.html
They are talking about it here aswell. Not much luck though.
Sent from my Epic 4g using XDA App

I came across the exact same problem. I also dropped my Epic (way before the problem began) and cracked the chrome and paint on the side of the bottom right corner. I brought it into my Sprint store, they ran the prl update twice, it failed. They had a brand new non remanufactured Epic the next day. This one runs way better and the vibrates stronger when pushing keys. I suggest you bring it in and get a new one.
Forgot to mention I was outside of my 30 days, I had the phone for 60 days. They still replaced it.
Do as thou wilt be the whole of the law

Well ... Ok... I guess...
Sent from my Epic 4g using XDA App

I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.

KL4V1CL3 said:
I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.
Click to expand...
Click to collapse
I'd suggest waiting for froyo to come out and then try to see if you can update the PRL. That's what I'm hoping for anyways. If it doesn't work then, then it's going back.

If it turns out you have to bring it in, Sprint called it a defect in the phone so they didn't make me use insurance which also means I didn't get a refurb but a brand new one. Funny thing the very first time I ran the prl in store before walking out I got the internal error again but the salesman hit it again and it went through. I've been testing it for two weeks now and it works every time
KL4V1CL3 said:
I purchased mine from Radioshack, so I'm guessing the Sprint store won't be as helpful. I'm not quite ready to give up and try to use the warranty on it, this is just a little bit frustrating.
I was able to update the PRL before...
Also, there is a thread on SDX about the problem too.
Click to expand...
Click to collapse
Do as thou wilt be the whole of the law

I've been having the same problem the last two days. I'm not rooted or anything so I don't know what's going on but it's irritating.

very weird evo problem :(

greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.

It's network related. They better pay this months bill for you. Call Sprint and find out.
Sent from my PC36100 using XDA App

I've had a similar problem lately of not getting calls. I'm not missing all of them, but at least once or twice a day, all of a sudden I'll get a nerw Voice Mail, yet the phone never rang. And, I've had people tell me that when they call, it goes straight to Voice Mail
I just attributed it to having WiFi only on, although that is just a longshot guess on my part.

Ive been unable to receive texts girl 3 days now. Anybody find a fix?
Sent from my PC36100 using XDA Premium App

what rom? if it's calkulin's evio 1.8, there's your problem.

Cm7 final
Sent from my PC36100 using XDA Premium App

dkdude36 said:
what rom? if it's calkulin's evio 1.8, there's your problem.
Click to expand...
Click to collapse
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.

dschoenike said:
what's wrong with that Rom? damn, now that I think about it, I ran that Rom and realize my problems started that day. is there a reason why that Rom caused my no calls/texts issue.
Click to expand...
Click to collapse
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)

dkdude36 said:
yea. when calkulin upgraded from 1.77 (great rom) to 1.8, he added a bunch of ## codes directly in the menu. but somehow the defaults were messed up. i had this problem too. it affects any rom you flash after. just full wipe and reflash calkulin's, then get your msl from msl reader, and go to the dialer. then type ##data# and select edit. make sure mode of operation is on auto. then, DO NOT OPEN SETTINGS. just power off phone, and flash something else (maybe even calkulin's 1.7.7.)
Click to expand...
Click to collapse
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek

dschoenike said:
thank you for that. sorry if this is a stupid question, but will getting a new phone solve my problem? thanks
derek
Click to expand...
Click to collapse
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.

dkdude36 said:
i have no idea. i'd try this first, and if it doesn't work, a sprint tech might be able to fix it.
Click to expand...
Click to collapse
wish i woulda asked you guys earlier i unrooted, went back to stock, spent 4 hours in a sprint store, now have a different evo coming in from sprint on tuesday. guess ill try what you said tomorrow before doing the exchange. cant today as im not home. thank you again for all that info. really appreciate it.
derek

@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!

JoshuaD80 said:
@OP
the problem isn't with your phone, it's with your account. i ran into this a few times while i worked for Sprint, and there for all the issues that came up, the only fix was to delete the account from the network in its entirety and start from scratch. sometimes there's just some corrupted code that no level of tech support knows how to do anything with that just needs to be re-written.
i'm surprised that they ordered you a new phone even though using a different device didn't work. i think it was just a move to make you feel like they're doing something for you tbh. make sure that your line is comp'ed until the problem is resolved. you could probably get your whole bill paid, but you're more likely to get half of it (i'm assuming you only have two lines) covered. my recommendation is don't get greedy, just ask for your half.
goodluck!
Click to expand...
Click to collapse
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.

dschoenike said:
thanks for the info. yeah, only two lines on our account. I'm not gonna be greedy seeing as I'm the one who caused the problem (flashed the rom) I just want a working phone now I'm real curious to how long that's gonna take. I'm mean if its my account, a new phone won't solve the issue right? could take Sprint awhile to figure this all out. grrrr. and its all my fault.
Click to expand...
Click to collapse
i'm not convinced it's your fault at all. sometimes funky things happen in the back end on sprint's side.
best of luck to you!

don't think this is a rom specific issue, it's most likely the network.
I'm having the same problem on savage-zen rom rc2...
What may help is updating your radios, prl, etc. I haven't done that in a while, not too sure that it will make a significant difference though.

dschoenike said:
greetings. about a week ago, I noticed I was missing a lot of calls, and not receiving texts. I can call out and send texts, just cant receive anything. well today I had enough and took it to the sprint store. after 3 hours of them working on it, still nothing they went as far as trying my number on a different phone, and even that phone couldnt receive calls then. (never rings). lastly, they gave me a new phone number for my evo, and still cannot get calls. so, I along with them are super confused. is it my evo or the number that's bad? they ordered me a new phone to pick up on Tuesday, but I'm not convinced it'll work. anybody have any idea what on earth could be wrong? I'm running pure stock. oh yeah, Google voice doesn't work either for getting calls, but it can receive texts. wife's phone on our account works just fine. so weird. thanks guys.
Derek
data over 3g and WiFi is working perfectly.
Click to expand...
Click to collapse
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.

nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
just letting you know, the pri is different than the radio, and we are talking about evio 1.8 starting problems like this for many, including me.

nucher said:
I had the same problem running Evio 1.8. I tried a number of things (including different ROMS) but what seems to have fixed it was to reflash the radio. I reflashed the PRI 1.77_003 from this thread http://forum.xda-developers.com/showthread.php?t=715485&highlight=radios and my phone has worked fine ever since. Once you're in recovery (amon or clockwork) flash the zip (PRI 1.77_003) and reboot. It will flash the radio and reboot. It might solve your problem.
Click to expand...
Click to collapse
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek

dschoenike said:
so do u think its worth rooting again, and trying all that, or wait till I get the different evo and see how that goes? to be honest, I didn't want a different phone. I really liked this one and do you think them giving me a new number affects any of these trouble-shooting efforts? thanks.
Derek
Click to expand...
Click to collapse
If you have the time I would try my suggestion and or dkdude36 suggestion. He is correct in that the PRi is not the radio. I was in a hurry to type out the message. But I do mean the PRI, and I use the 1.77. You'll have to root the phone again, and nan-unlock. Then install a ROM and a recovery. If it doesn't work you'll have to restore it to stock before you return the phone so it will take some time to do all that. I was running Evio 1.8 for a while then one day I couldn't receive calls. I tried many things but the PRI fixed my phone. It's really up to you and how much time you have.

calkulin's evio 1.8
dkdude36 i think is right, i had the same problem a month ago, had to call *2 for help.
want ah guess what rom i was running....evio 1.8!
now i'm on Eternal Prophecy 5.8 got to read the hole thread, zero bugs!

How do I disable OTA Updates on Nook 1.1?

I need a clear answer on this one and the right direction to thread if there is one?

Don't think there truly is a "one and right direction", but check this thread out.
I would personally recommend sqlite and making sure that the setting survived a full shutdown and restart.

Pretty sure sqlite doesn't work, but okay.

khaytsus said:
Pretty sure sqlite doesn't work, but okay.
Click to expand...
Click to collapse
As far as I know there's one guy who reported it not working for him. I'd liek to see more datapoints before making up my mind on this.

FWIW, I did the OTAcerts thing on my wife's nook and never got an update from 1.01. I subsequently did sqllite to both and added otacerts to mine (which was on 1.1). Haven't been brave enough to turn on wireless and test if they still hold though for 1.2.

doncaruana said:
FWIW, I did the OTAcerts thing on my wife's nook and never got an update from 1.01. I subsequently did sqllite to both and added otacerts to mine (which was on 1.1). Haven't been brave enough to turn on wireless and test if they still hold though for 1.2.
Click to expand...
Click to collapse
If you do a nandroid backup, you can always get back to the prior status.
Of course, you won't be able to *stay* at the prior status if you ever turn on Wi-fi again if my experience is indicative of anything. It pushed the update to me twice in as many days, despite doing OTA certs and sqlite.
As others have noted, I'm just one data point. But this data point could not stay with rooted 1.01 past Monday. It never gave me the 1.1 update, either. That did seem to be successfully blocked. But after flashing my nandroid backup three times (and even trying a modified build.prop), I concluded I couldn't stop 1.2 unrooting me, so I gave up and loaded CM7 despite the irritating battery issues.

[Q] Not receiving text until i place a call

Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.

sawbuck73 said:
Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.
Click to expand...
Click to collapse
Hmmm that's odd, I'm guessing you tested another phone to make sure it's not a network problem? Maybe check ##3282 under EVDO Preferred Mode I keep mine set on automatic which is default. You need your MSL code to get in there, call sprint and get it or download msl reader from the market if your rooted. Not sure if that would even be related but you might as well check.

Thanks for the response sim. The network is fine and my evdo mode is set to automatic. I'm about ready to call sprint but I know they are going to tell me to reset and update my prl and profile which has already been done. Oh and pull the battery. I'm pretty sure they think these steps even cure cancer, which it might but doesn't help me get text. Thanks again

Maybe check the settings in your messaging app. Should have 'Automatically retrieve from network's (something to the like) checked.

Nothing you can do. Its sprints network failing. I have done everything possible to try and resolve it. They even sent a new phone. Rooted, unrooted, doesn't matter.

Thanks guys. I actually found an old backup i had and restored it. Everything worked with that Rom. I flashed Kings again and that seems to be working now also. Maybe it was a network thing. I'm not really sure what caused it. I guess my phone had a blonde moment. I feel you aimbdd. When I had my Hero I had this problem. Called Sprint and they had me do the usual reset and update. After that didn't work they decided to send me a new phone even though I didn't have insurance. I ended up fixing the problem myself before I got the new phone but never told them because I was getting a new one. I asked if they had a lot of calls about this. They said they never heard of it even though when I did a search later it was all over the web. Tech support from Sprint leaves a lot to be desired. Have you tried a few different Roms aimbdd? Wish I could tell you specifically what fixed it for me.

Then again I see you have 1400+ posts and have probably forgotten more than I know. Lol. My bad dude.