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as the title says....any help anyone
anyone....?????
elite-fusion said:
as the title says....any help anyone
Click to expand...
Click to collapse
so strange, i think this is not a fault of battery, because lithium polymer battery is really long lasting, have you connect your x1 to computer, please connect your x1 to charger and wait about 1 hour. but maybe it's the fault of mini usb port, can you sync your x1 before it happen? in your case, bring it up to guarantee service is the best solution, what did you do before the device turn off?
Leave it on the charger, it could take about 15 - 20 minutes to start charging if the battery completely died.
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
elite-fusion said:
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
Click to expand...
Click to collapse
ah, you should keep it in the wall chager a bit longer, and don't use the computer charge at this time, when the battery complete die, you should keep it charge about 10 minutes before you can start it, don't worry, when you can see the flash light turn red, it's charging, wait a few minutes more, it's will work, just forget about it, go somewhere, when you comeback, push the power button:d
elite-fusion said:
i used a wall charger, and a computer charger, still no luck...i wasnt doing anything, i was playing a game and shut the game off started browsing through the fone, and it just shut off after a few battery low warning sounds. but the red light goes on after a wall charger, but nothing when i try to turn it on, it doesnt turn on, and when i unplug it to try to turn the phone on, the side lights flash red...i have no idea whats goin on but i got the phone today and its pissing me off already i spent 680 on the phone for a peice of crap...
Click to expand...
Click to collapse
was had same problem.just leave it charged.i leave it charged into usb drive,and it needs 5h before he turn on.battery was completely dead,like probably you have too.just leave it charged throught the night.
Charge some time and then remove battery cover and try to reset. as u mentioned lights are flashing when u r trying to switch on so just reset.
The X1 of my colleague had the same problem and he had the battery replaced by the vendor, no questions asked as it was dead after only 2 days...
Charged without battery...
elite-fusion said:
as the title says....any help anyone
Click to expand...
Click to collapse
Hi, I got similar problem and I called the support guys.
They advised me to remove the battery and charge the phone for 30 min and charged with the battery for 1.5 hour.
He claimed is some 'internal battery' stuffs.
Anyway I tried and it works.
In addition, I charged the battery when the level hits a minimum of 20%.
So far so good
Good luck.
vwx1 said:
Hi, I got similar problem and I called the support guys.
They advised me to remove the battery and charge the phone for 30 min and charged with the battery for 1.5 hour.
He claimed is some 'internal battery' stuffs.
Anyway I tried and it works.
In addition, I charged the battery when the level hits a minimum of 20%.
So far so good
Good luck.
Click to expand...
Click to collapse
That Solution worked for me as well. I was in Germany with some navigation software to find my destination address. Than suddenly my phone died, I thought. So I was stuck somewhere in the middle of nowhere.
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Im guessing you cant run bootloader?
Maybe this is a warrenty jobby
If you know someone with another HD2, Try swapping the battery.
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
does it enter in bootloader mode?
retry flashing wm rom+radio
chrisizzle492 said:
i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
Click to expand...
Click to collapse
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
shufflez said:
Hi Chris,
Please eleborate/clarify your OP, because I don't think anyone gets this... At least i don't! You say the screen doesn't turn on but the phone boots?! How do you figure that? Your device is actually on because you can receive/answer calls!?! :S
Sounds like your device has just BSOD (Black Screen of Death) which is discussed quite a lot here. Just press reset button or pull the battery (please tell me you have tried that before...).
If your device IS NOT powered on, please try this:
Does the device vibrate shortly when pressing the End-button? If so you should leave it connected to the charger for longer. If battery has drained too much it takes a while for the device to allow it to power itself up (prevention of overdrainage, which Lithium-batteries don't like very much).
Do you charge through USB, or with the supplied charger? I've had this before trying to charge it with a (different brand) microUSB charger. Turned out most chargers only give out 500mAh, whilst my normal charger (and car-charger) give out 1000mAh i believe. That might help.
You can order a cheap replacement battery from China (i got mine with dockingstation), which is already charged about 60% (for storage purposes).
BTW if your problem is fixed, please add the prefix [FIXED] or [SOLVED] to your topics title.
Click to expand...
Click to collapse
i have restarted many times.
i use the wall charger.
but why would the phone boot but not turn on the screen or have the mic work?
remove your sd card and the battery. you may have to hit the rest button on the back after you plug the battery back in as well, but as long as you have the sd card out it should come back on. try plugging the phone into a charger and then remove the battery as well sometimes it'll wake it up so to speak. it's just a matter of playing with it. mine did the exact same thing and i freaked out for a little bit.
now if after all this it doesn't work and you've played with it for a while then yeah, best of luck to you =\. but whatever you do in playing with the battery and the charger, keep the sd card out until you can boot into winmo.
EDIT: never mind, i thought the phone wasn't booting. i misunderstood, but i went back and reread the original post. try reflashing your rom if you're in winmo and experiencing those issues. or take the sd card out and reboot.
i would suggest making an backup, as your phone turns on you should be able to estaplish a remote-connection with some (3rd-party-)software and do a hardreset.
if this wont work i would recommend setting it back to factory default (revert hspl if you have one and install stock rom) and send it in for warranty.
seems to be some major problem...
All this steps should be possible without screen turning on (working touchscreen may be needed for backup, but flashing doent need screen input)
if drive-mode is default for your usb connection and holding you from flashing you can do a hardreset and afterwards active sync will be default again and you can establish an active sync connection and flash
check if any of the pins that contact the battery are bended or broken, try to avoid removing the battery when you have to reset your hd2 because the pins are fragile
similar thing happened to me just last night!
I tried the jmz dual boot last night and I was nearly out of battery. I didnt look at any instructions I just installed it and restarted the phone to check out the new toy. it finally got done loading I chose android right away and I was walking towards the bedroom. when I went to see if android had fully booted and plug in the phone I had nothing! It was off. I decided that the battery must have died so I tried to turn it on and all that happened was the tmobile flash screen came up for a second and then it went right off, I got so desperate that I was going to do a hard reset but that wouldnt even work! the boot loader screen would just shut right off. I was suggested to try another battery we had at the house and bang it fired right up I took a wiff of my other battery and I dont know what happened but I think I let the magic smoke out cuz it is fried!
chrisizzle492 said:
ok here is the problem.
4 nights ago i forgot to plug in my hd2 while android was running and the battery died.
the next morning i went to turn it on and the screen no longer turns on but the phone does boot. the battery doesnt charge, status light doesnt either, end key doesnt work, when i answer calls no noise can be heard or made.
any hope?
Click to expand...
Click to collapse
hello friend...i have a problem similar to this. basically when my phone is in android which i use alot if it dies in android, when i reboot it it will turn on for about a second to see my splash screen then turn itself off (the battery is obviously flat). so i plug my charger in and it stays on now but doesnt indicate charging....i boot it into windows mobile and the batt just stays at 0% but its still working. however once i unplug it it will die.....its like the battery is not in the phone. luckily i have two batteries and a dock which charges batteries, so i replaced the battery and everything works fine. once the battery that died in android was fully charged i tried it again and it was fine.................im guesing the moral to this story is dont let your phone die in android mode
I do notice my HD2 runs hotter while in android than while it runs in Windows.
I am not sure if that's an issue to this, which is why I never mentioned about it being hotter. Although my HD2 is noticeable hotter, it never gets to a point that I think I should unplug the USB due to overheating concern...
Just a few inputs from passed experience
I use TMOUS Stock 2.13.531.1 WWE ROM
2.12.50.2_2 radio (not stock)
k going to tmobile today to see if they have any extra batteries i can try.
then ill update
i went to tmobile. and while i was there i noticed the screen was turning on but very dim without backlight (barely noticable). but the rep helping me did not notice and i let it stay that way because tmobile is sending me a new refurbished phone as long as i send the old one (and the rep was totally cool he uses xda also and said they wont check my software and if they do they wont ask for the phone back). he also let me get insurance in case this happens again, instead i will just say its lost. so i basically killed 2 birds with one stone
Have a TMOUS purchased in May. Latest stock rom/radio. When the battery is super low it goes through the process of shutting down - but when I plug it into the charger the phone will boot instead of staying shut down and charge. Will attempt to boot then go into Sense then shut down again and do the same process all over again. The only way to stop it is to quickly power down and it will stay down and charge. In any of the situations the phone appears to be charging.
Is this a problem with the ROM/Hardware or is something going on with the battery? Have an 8GB SD card with Android (no boot loader) and thats pretty much it.
Any advice would be appreciated.
I doubt that your battery is gone bad, but there are chances, try to condition your battery
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
stim141 said:
Its just a little strange that the when the supposedly dead phone is plugged into a charger it boots up without pressing the power button. Don't think thats normal. Also when plugged into a charger when the battery is "dead" or near dead it should boot up and charge. This one doesn't - it boots - shows an LED charge light and then powers down and reboots. For some reason the battery with such a low charge can't power the phone and charge at the same time.
Will attempt to do a hard reset - maybe HD2 Tweak or something else did something to the registry and try it again. Since its under warranty will request another battery and take it from there. Don't think anything is wrong with the phone's hardware because it functions flawlessly.
Click to expand...
Click to collapse
If the battery drains and shuts off because it's out of juice, it WILL turn back on as soon as you plug it in, but it shouldn't keep rebooting after that...
Also if it's just shutting down on you in Android without warning when it's low, you need to condition your battery in Android so that it has the correct batterystats info.
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
stim141 said:
No something is wrong. Ran it out of juice in WM this afternoon. Got the error message let it go. Went down and shut off. Plugged it into a car charger USB/cig adapter. Powered up go to tmobile screen/radio code then animation - rebooted did the same thing without touching it a few times then shut off - light led for charging did not appear.
Pulled battery - when charger disconnected - plugged charger - red light no reboot. Tried it again - same results with a hitch - it froze when it was charging - accessed internet explorer then it did a hard freeze - had to press reset button.
Don't know whats going on at this point - it shouldn't have done the freeze. So I'm going to experiement - pull the SD card (has Android on it) and try it again without the card. Try another card, try another charger and see - if I get the same results its either the phone or battery. When I have a charge greater than 5% there are never any problems. Only when battery level 0-1%.
Click to expand...
Click to collapse
Your battery pins aren't bent are they? (The little guys on the phone side that smash down when you insert the battery)
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
stim141 said:
No, they are fine. I did call T-Mobile this afternoon and spoke to a level 2 tech - they think the battery is bad. Under warranty and have to call HTC tomorrow morning.
The phone does charge and does get to 100%. Drain in Windows seems fine and uniform but it does drop quickly once I get to about 20%.
Because of the reboot issue I think one of the cells is bad. Doesn't seem to want to trickle charge when the battery is that low. Tries to reboot - but can't get enough juice to sustain itself. Should just bypass through the battery as its charging. Either its the battery or somehow the charging circuitry is bad - who knows - with a new battery if it still does it then is the phone's hardware.
Will stop using Android for a while until this gets worked out - although I prefer the browser over WM 6.5.
Click to expand...
Click to collapse
Def sounds like a battery issue then, if the pins aren't bent because that is the biggest symptom of bent pins.
Probably the wrong place but this forum is beyond navigation for newbies like me...
if you have let your battery run dry and can no longer charge and get into your win7 hd2, here's how I did it...remove sim and sd card, plug charger in, it will boot and charge again... worked for me...
I'll make sure to keep this in mind, if it works! I'll make an edit to announce my results when that unfortunate day comes.
Pulling the battery out and sticking it back in works too.
NeoGreendawg said:
Pulling the battery out and sticking it back in works too.
Click to expand...
Click to collapse
not for me. if its really discharged and i remove the battery, put it back, the charge led (orange) goes on and after 5sec its off again and nothing happens
NeoGreendawg said:
Pulling the battery out and sticking it back in works too.
Click to expand...
Click to collapse
Nope, that only works if you still have charge left in battery. removing and putting it back in also unlocks it because if you power on phone with USB in it locks for some reason. Well mine does anyway.
If your battery is completley dead then you have no choice (atm) to either charge the battery externally with a dock or by using a USB cable with end cut off (red wire to positive/black to negative).
NeoGreendawg said:
Pulling the battery out and sticking it back in works too.
Click to expand...
Click to collapse
Yes. That's what I also do many times. Never fails
No need to pull out your micro sd, it might cause your rom corrupt. Be careful!
Here's What works for me
Remove the battery .. put it back ... keep the down volume key pressed n press the power key ... THE phone will be on recovery screen... plug THE usb in .. leave it like this for like 15 mins n now reboot . It will be recharged just enuff to power the phone on ... keep the usb plugged and it will start rechaging ...
None of these tricks worked for me, and I didn't want to cut my usb cable...
But I solved the problem with dual boot. Now I can charge my hd2 when it's turned off, and I even have my battery able to charge up to 100%
I presume the phone will not charge if theres not enough power to enter WP7.
I thought the phone would charge by the USB power lead if its turned off.
I guess enter MAGLDR or the Tricolour screen will allow it to charge?
TheATHEiST said:
Nope, that only works if you still have charge left in battery.
Click to expand...
Click to collapse
I've let my phone turn itself off twice since I've been on WP7 and pulling the battery has been enough to get it to boot up far enough to charge both times so maybe I've just been lucky or maybe the phone shuts down before it's completely discharged...
Oh man, this happened to me the other day. Battery died, phone wouldn't hold a charge. Freaked out!! But after some trial and error it worked.
Its not possible to charge the phone when its turned off?
This happened to me when I was still using WinMo. When I connected the phone to charger, it seemed dead (no led light), but after some time (I left it charging over night) it catched up and charged.
This is not possible with WP7? I wouldnt say, that MGDLR could change the way of charging when the phone is off.
keep an external charger for this problem. at least we can hope in the next update of the ROM will solve this problem
In my case, since I fall asleep while listen to music, in morning I wake up, phone already shutdown and can not boot. Even when I plug in, it boot to htc welcome then reboot.
I have tried to pull out the battery and put it back but nothing happen, my phone keep reboot.
So, I pull out the battery and charge with external charger (can charge battery only without phone). Then after 30min put it back then it works.
Thanks god. So be prepare an external charger because WP drain more power then we thought even with the warning 10%. I can not have enough power left for an over night.
This works for me.
This is known maglard issue. This steps works for me every time.
1. Remove battery and after few seconds place it back.
2. Connect your phone with PC through USB
3. Now enter bootloader by pressing Vol Down and Power buttons at same time.
4. Leave it connected for a few minutes.
5. Disconnect your phone from PC and remove battery for a few seconds.
6. Now place battery back and power up your phone.
7. You will start WP7 and now you can continue charging battery normaly.
MGDLR choose last option
it hapens to me and what i have done is in MGDLR I choose last option an it satart charging after some minutes you have to take out the baterry and reboot
it work for me
Happened to me this morning:
1) Took battery out, placed in cradle, put battery in, and held down 'POWER' whilst it booted to MAGLDR.
2) Selected USB Mass Storage Mode, waited for 10 minutes, pulled the battery out, whilst still in the cradle.
3) Re-inserted battery, allowed WP7 to boot, and orange light came on whilst booting, and started charging in WP7.
Thanks to all in this thread!
Nick
Tghe VOL DOWN + POWER works. Happened to me yesterday and after 10 minutes in tricolor I was able to boot.
Bootloader Charges Battery
VICTORY! I was frustrated, and pulling out the battery for a few seconds didn't help at all. Putting the phone in the bootloader (tricolor) screen for 10 minutes worked for me. Phone is back in WP7 and is charging.
No need to pull out battery just hold down power button boot to magdlr main menu leave charger in for 5 mins than boot wp7 (first option in menu) than shud work
Sent from my HD7 T9292 using XDA Windows Phone 7 App
Last night my battery completely drained so I charged it over night and when I went to power it on it says booting WPH go go go, boots to the HTC green logo screen and powers off. I have been running WP7 flawlessly for 3 weeks now and have not had this problem before. I don't really want to reflash right now because I'm hoping there's a way to salvage everything in the phone.
Are you sure the battery charged last night...reason I ask is...when it completely drains the battery wont charge when the phone is off due to Magldr.
Yeah, it's off the charger right now and it just keeps powering off after the HTC logo
same exact thing just happened to me. I'm going to start from scratch and redo it.
I am curious to know as to what caused this, it's very odd since the ROM has been working flawlessly.
your not restarting with usb cable attached are you?
how did you charge your battery? external charger?
there is some talk that charging in magldr usb flasher mode works dispite no status lights BUT its unclear if the battery controller will auto cut off when full, overcharging could shag your battery
oh a while back i had some odd restart issue too, pretty much as you have mentioned, happened 4 times in a row then worked
Help me too!!!
Me as well, about an hour ago, my battery drained, so I plugged it in, and the phone keeps restarting, but then powers off...
I've kept it on the AC for the past hour, and now it no longer hit's the magldr, it just flashes the screen black, then dies...
Is there a way to JUST CHARGE my battery? Without having it in the phone?
too bad you didnt seach for this issue, i wrote a nice piece that would have got you out of that mess if you hadnt kept restarting it, oh well never mind,
if you cant even get to magldr then your looking at an external charger, you could try connecting up an old usb cable directly to the battery but be very careful!
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
TheDisneyMagic said:
This happened to my old HD2 after I gave it to my sister once I got my HD7, to enable it to charge again all I did was remove cable, remove battery. Re-insert battery and attach cable, hold down the volume down button on the side of the handset and press the power button.
The phone will turn on and show the tri-color screen. Leave it on this screen for 20 minutes and the battery will charge, then simply reboot and you will be able to boot back in to Windows Phone 7.
Click to expand...
Click to collapse
Thanks for that tip...I am going to remember it in-case I one day run into the same problem