E-mail accounts Disappeared from Leo - HD2 General

Hi,
did anybody experienced such a strange event ? : I configured 4 e-mail accounts on my hd2/Leo, and after about 20 days they disappeared.....so that I had to set them again .
Also disappeared the WPA password of my access-point...
Thanks for your interested.
My ROM is :Italian ROm Ver 1.66

Same here! I got a weird issue today morning after rebooting: my Exchange, all SMS and Gmail' account got totally empty. Actually the Gmail' account disappeared completely, while the Exchange' settings are still here but no email! I run Topix 1.5.6 (21865) since about 6 weeks without any issue, not installed any unusual app. All other settings are still here in the device (RSS, weather, etc.)
Fisrt time I ever come across an issue like this one since almost 8 years I use HTCs.

same here.
lost 2 imap accounts, exchange won't sync.
sms still there

E-mail Account disappeared from HD2
Yes,exactly,
The SMS were in place....only Gmail,and 3 POP3 accounts.
Also the WIFI passwords ....disappeared...
I'm using official HTC italian ROM Ver 1.66....

If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.

alex fung said:
If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.
Click to expand...
Click to collapse
dont know about others, but my wifi pw is fine, and I never heard ow Swype.
+ all of my sms are gone too.
i could fix the MS Exxhange issue by simply deselect the email' sync in activesync, and then reselect it.

Did you use the item "Reset" in your device ?
I tought that it does only a soft reset but this one has killed all my settings too.
I will never use it again right now.

I had the same problem in the past after flashing radio 2.08.50.05.
Gmail account and Wi-Fi passwords were deleted.
Also Live Messenger and MyPhone were reset and the date was set at...1980

DomZ said:
Did you use the item "Reset" in your device ?
I tought that it does only a soft reset but this one has killed all my settings too.
I will never use it again right now.
Click to expand...
Click to collapse
I indeed do use the "reset" button regularly since months and I never encountered an issue before.

same happened 2 me. Wpa Password suddenly gone and all email accounts. good that i had a sprite backup. No swype or any other software installed. I have latest htc wwe rom.

alex fung said:
If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.
Click to expand...
Click to collapse
well this sux i downloaded swype last night via this thread. http://forum.xda-developers.com/showthread.php?p=6322818#post6322818 it did not work but it did lose me all my wifi p/w and all my email accounts as well as my mobile internet. i am slowly getting it back. So what is the deal with swype then?

I have had this happen a few times. And it was not always swype. Pulling the battery also did it for me. And so did installing co0kies Home Tab. One time I lost network settings. I just had to hit edit network connection and then save it. All times router security code and emails lose their settings. I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Would be nice to find a quick way to repair router wep code too. Anybody?

I had this issue twice: first time when i installed swype, second time when i installed bsb tweaks

i had a similiar issue 2 times until now. my email acc disappeared, but it was not deleted, just some kind of hidden. name, servers and pw was deleted but everything else was still there, including the emails; but nothing was visible. somehow i managed to make the account visible again, by playing around with the settings.

Thank you
Agoattamer said:
I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Click to expand...
Click to collapse
CONFIRMED TO WORK ON SPRINT TOUCH PRO 2 w/ WinMo 6.5 STOCK ROM
Thanks man, worked for me repairing 1 gmail account and 1 custom domain account...
for gmail, settings are:
[Server Tab]
In Server (pop): pop.gmail.com
Out Server (smtp): smtp.gmail.com
Password: [[Your Password Goes Here]]
[Stmp auth Tab]
Username: [[Full e-mail address @gmail.com .. ex: [email protected]]]
Password: [[Your Password Goes Here]]
Domain: [[Leave Blank]]
Repaired my e-mail accounts and put them back on the homescreen correctly. Original cause was installing Swype. Thanks again!

Agoattamer said:
I have had this happen a few times. And it was not always swype. Pulling the battery also did it for me. And so did installing co0kies Home Tab. One time I lost network settings. I just had to hit edit network connection and then save it. All times router security code and emails lose their settings. I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Would be nice to find a quick way to repair router wep code too. Anybody?
Click to expand...
Click to collapse
Thanks man. I pulled the battery 2 days ago. This has to be the cause since I didn't install Swype.

Related

Random Email Behavior

I have several POP3 email accounts configured on my Jasjar. Each account is set to check for email automatically, but the actual automatic function seems very random. If I use send/receive, each account functions without problem, accessing the account, authenticating, downloading, and logging off. Left to its own devices, though, the Jasjar seems to check accounts in no particular order and at random times. It does seem to check the first account configured more frequently than other accounts but, again, the timing of the events seems to bear no resemblance to the “Check every 15 minute” parameter set in the account profiles.
I thought that perhaps having every account check at 15 minute intervals would cause the accounts to “interfere” with one another – with the other accounts missing the “check email” trigger because one account was busy accessing its server – so I staggered the check-every parameter for each account, setting it to 15, 17, 19 minutes. This does not appear to correct the problem.
My Jasjar is set to always on in the power settings and the registry has been hacked to keep GPRS up at all times.
I am running:
ROM version 1.13.53 WWE
Radio version 1.04.02
ExtROM version 1.13.137 WWE
Is anyone else experiencing this problem?
Mine seems to work fine when it's set to check my (three) pop accounts every 60 minutes, I assume you're always getting a good signal, so it is actually able to connect? I've noticed that mine doesn't retry if the connection can't be made on the first attempt.
However, my G-Mail account is acting funny. If I leave read messages in my inbox, they disappear when the JJ does a send/receive. Only happens on G-Mail though, so I don't think it's a WM5 problem, I'm probably missing a setting on gmail.com somewhere?
sub69 said:
However, my G-Mail account is acting funny. If I leave read messages in my inbox, they disappear when the JJ does a send/receive. Only happens on G-Mail though, so I don't think it's a WM5 problem, I'm probably missing a setting on gmail.com somewhere?
Click to expand...
Click to collapse
OMG I thought it was just me!! its nice to know im not alone! BTW I take it that pocket outlook can now (WM5) poll more than one account at a time? (remember with WM2003se if you left outlook on text msg how it would not bother with emails?)
I know this should be easy, but HOW do I actually config my email to check automatically every XX mins?
select options (within pocket outlook) you should now see your email account name, simply click on the name to access the setup, press next 4 times till you go to the "server information" screen, now press the options box hope that helps!
Ta for that - not sure why I didn't find it, I remember seeing that when I first set the email connection up!
weird issue with Gmail via Jasjar
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.
weird issue with Gmail via Jasjar
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.
Re: weird issue with Gmail via Jasjar
lie_ui said:
I just experienced a weird issue with Gmail via Jasjar messaging app as well.
If I send an email larger than 10K, then it will never go out and always end in error saying the message cannot be downloaded. Smaller size can be sent without any problem through Gmail smtp server. Pls try it out guys and let me know if yours is working fine.
Click to expand...
Click to collapse
Not had that problem! in fact I sent a 1.5 meg email only today
ratcom, did you upgrade your JJ ROM?
I never have this problem before I upgraded my JJ ROM few days ago.
ratcom, did you upgrade your JJ ROM?
I never have this problem before I upgraded my JJ ROM few days ago.

Help with Yahoo Mail! Downloading all my inbox for unknown reason!

Hey guys,
I am having this really weird issue with my email (which is Yahoo mail). I would initially set up my email as usual, i.e. by entering username and password and let it do it's thing.
I had setup my email settings as "download messages for the past 3 days" but for some reason after leaving the phone in sleep mode for several hours (i.e. overnight, while charging or unattended at work), it will then start downloading everything in my inbox under yahoo mail which is around 3,5xx emails without me knowing! and then the phone will start to become very very sloooow... having manila running 90-95% at all times, (my observation) apparently windows mobile email is trying to sync everything from the inbox (after finish downloading) to HTC sense which is causing a Big Slowdown! which is i think the reason why manila runs at 90-95%.
this has been an issue for me since i bought the phone, so i always end up deleting the account on the phone so it'll stop the sync to HTC sense and stop manila from running 90-95%.
It is very annoying and i was wondering if there is anybody over here has experienced the problem and solved it?
i have also tried upgrading my rom to the current european 1.6x but no luck and still acting the same. I just don't want to stop using the email that i've been using for the last 9 years just because of this.
I will greatly appreciate any help.
Anyone>?????? anybody??????? i am sure some of you uses yahoo mail.
just wanted to find out, if anybody is under the same situation when using yahoo mail!
thanks
How did you add your account in the first place? You should just enter your email address and let the HD2 setup automatically.
I guess you setup pop3 instead?
I'm facing the same issue. I went to HD2 email setup, entered the email address, password and used the default yahoo settings which HD2 suggested.
For the first 2 days I kept getting all new emails. However on the 3rd day overnight it downloaded the whole yahoo mailbox with over 2500 emails. Had to delete the account and add it back a couple of times, but the issue keeps recurring.
Any ideas what I'm doing wrong here. Is there any setting I need to change to prevent this from happening?
Chaps,
Don't know what settings you are using for Yahoo but if you want to restrict how many emails get downloaded to your device then do the following:
On the device go to Inbox>Menu>Tools>Options>Email Account (whatever you have called it). Tap on that and then tap on Send/Receive schedule.
Form here you can set the frequency of updates and how many days worth of emails you want downloaded onto the device.
Hope this is helpful
WB
This issue also exists on my Raphael. Started a few months ago for some reason.
No matter what you set your retention limit to (3 days, 7, etc) it always tries to pull everything and bogs the phone done like crazy. Last time I wiped it, it was set to 7 days and it had email dating back to Jun 09.
Any idea on a resolution? as it seems to be affecting various devices.
up to now, i am still experiencing this problem.
i have tried everything.. i.e. hard reset, flashing to duttys holy grail v.05 rom and after setting up everything, it will still the same issue.
this issue only applies to yahoo mail.. i never had issues with gmail.
i wonder if it's because i am not using mail plus which requires a monthly fee and benefit you to use outlook using forwarding.
i never had this issue wih the iphone, although if you search yahoo, they specifically support iphone and blackberry only and regular mobile phones.
i have this problem too. i think its has something to do with Yahoo POP settings rather than our device. Gmail has a much more advanced mail settings than Yahoo. The gmail (IMAP) which is free is much better than yahoo plus (POP).
delete the accoun and wehn setting up again choose advanced settings you will find what limits this things
Same problem here
Hello, I have this problem in my Touch Pro 2. Haven't found a solution yet but I think the problem is at yahoo mail b/c i have used other imap and pop emails w/o having this behaviour.
It's probably some maintenance yahoo does to their servers that changes each mail datetime and thus, the WM mail client bring all inbox items and the phone gets freezed.
If someone find a solution for this issue please let me know.
regards,
Yasel
Same problem...
I am seeing this for my Yahoo mail on my Imagio also. It doesn't matter what the settings are, every few days, my entire inbox starts downloading (10000+ messages) causing the phone to hang & requires a hard reset.
Has anyone found a fix?
crude workaround
weird, this has started to happen to me on my tp2 in the last couple of weeks, maybe yahoo is doing something to different servers on a rolling basis.
Until it's fixed I've set up a folder within yahoo via my pc where I've dumped all emails over a couple of weeks old. I haven't synced my phone with that folder so myinbox is limited to a couple of hundred mails at the most. Once the issue resolves itself I'll put them back.

Lost setting of mail etc

Yesterday I suddenly lost all settings (not files).
It was a routine day. I power off every night. In the morning, all settings are lost:
HSPA cannot connect. I need to run the setup of the mobile operator data (touch the data connection of the settings->Wireless Control tab)
Wifi lost their SSID and pwd.
Exchange lost the password, but not the server name etc.
Windows live and hotmail lost my credentials.
Inbox lost my POP3 accounts. However, the POP3 accounts are still present on the Sense Messaging tab.
Anybody has similar experiences? What might have triggered it? What could be done when it happens? Yesterday, I created all my POP3 accounts afresh, and re-type password to every place listed above.
It just happened a second time.
Sense messaging still knows the account exist, but details (server, id/pwd) are lost. I found it easier to edit the account in Sense, which will re-create the account to Inbox (last time, I did it in Inbox, and it won't allow me to use the same account name -- it says account already existed).
And I noticed that MalekoUK has a similar experience in this thread.
link to same problem thread HERE
samsamuel said:
link to same problem thread HERE
Click to expand...
Click to collapse
LoL very confusing Like here.
Things that may have triggered it on my phone. Pulling the battery. Removing and replacing sim card. Installing T-Mo version of swype.
Agoattamer said:
Things that may have triggered it on my phone. Pulling the battery. Removing and replacing sim card. Installing T-Mo version of swype.
Click to expand...
Click to collapse
In my second case, I pulled battery becuase it hanged during Sktools backup. I don't remember the details of the first.
You can solve easily your problem with sashimi and makisu applications by bengalih.
Install sashimi and its plugin makisu on your sd card, run sashimi and go in "customized plugins" and run makisu
here you can save your email and wifi settings in 2 (or also one I think, but am not sure of that) xml files
when your settings are lost for some reason, you can use makisu for providing the xml files you have created and, in few seconds, you have your email and wifi settings back.
I recommend you to learn the usage of sashimi....a "must have" application for me!
Greetings
lost email settings
it happened to me after I unistalled swype. I suppose swype is the problem here.
I use official ROM 1.66
Yes I experienced the same thing with swype installation on italian 1.66 stock rom, but I solved in few seconds with the xml previously created with makisu.
That doesnt solve the issue though. Only takes me a minute to enter everything back. Just shouldn't disappear in the first place.
this has happened to me a few times...weird and annoying...
qllkevuoi said:
You can solve easily your problem with sashimi and makisu applications by bengalih.
Install sashimi and its plugin makisu on your sd card, run sashimi and go in "customized plugins" and run makisu
here you can save your email and wifi settings in 2 (or also one I think, but am not sure of that) xml files
Click to expand...
Click to collapse
Do you know where the email, wifi and data connections are saved? If I know where they are in the registry, I can manager them myself without sashimi.
happened 2 me today.

Gmail delete working

i own the hd2 t-mobile usa version
so like all of you, i was frustrated that deleting a gmail off of the hd2 (when set up via imap which is automatic from the normal gui setup) didn't work.
in searching these forms i saw that many of you have set it up via activesync. this is my first smartphone and due to my ignoance, i couldn't figure that out. i have outlook via activesync which works great, but can't figure out how to setup another e-mail address via activesync. i saw this page google.com/support/mobile/bin/answer.py?answer=138636&topic=14299via another thread here, but when i go to active sync on the hd2, all the setup options are greyed out. (if anyone could help me here, I would appreciate it)
anyway... so i decided to press on and found this. when you have the gmail inbox open and you go to menu - tools - options - gmail - edit account setup - 6 screens over - advanced settings (really!?!? i mean really!?!?) there's a drop down that has two options:
1. move them to server trash
2. delete them off server
the default was set to "move them to server trash." i changed it to "delete them off server." i then sent myself an email, deleted it on the hd2, and unfortunately it came back when i hit send/retreive.
knowing that didn't work, i went back to the above setting and put it back to the default "move them to server trash." when i tried it again, it worked. i've done three test e-mails to verify and it works fine -- every time i delete off of hd2, they don't come back (and they are in the trash folder on gamil server).
oh the whoes of smartphones... hope this works for you. (here's 3 hours of my time i'll never get back) good luck everyone and let me know.
Awesome dude! Many thanks for this, It was always a pain to receive emails at work, delete them, to onyl get home and have them come back down in Outlook!
ok well here's an update. it apprears there's a bug in the sence gui. if you delete the email from the sence gui (menu - delete message), the email comes back.
however, if you delete from the gmail inbox (select inbox on gui -- lower left, select the email you want to delete, press delete and you get a confirmation window), it will also delete from the gmail server (move to trash folder).
can someone else verify this?
Yea, same issue here. If I delete from Sense UI, it comes back when I press send/receive. Deleting from the inbox is the only way i can get things to delete properly.
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
Howling Wolf said:
Strange thing you're talking about, until now I never encountered this issue, mails never come back after I deleted them from My HD2.
I upgrade the ROM very often and never had this issue (stock roms, Dutty's ones and now Topix ones)...
Click to expand...
Click to collapse
howling, are you specifically talking about gmail?

Problems setting up my Hotmail account.

I recently updated my ROM from o2 stock 1.43 to stock 1.72. Since then I've been unable to set-up my Hotmail account. This has been doing my head in for a few days now, I've searched the forum but can't find anything that's relevant.
Here's my problem step by step: I select Add mail account then other, as Hotmail isn't listed. I then enter my e-mail address & password and click next. What happens next has never happened before when I've tried to set my hotmail account up from within a phone and has left me bewildered??
My Opera 10 browser now launches and takes me to the online Hotmail website??? WTF!!! After exiting the opera browser, I return back to the add mail account screen and I'm promptly back at square one?
Any help/ advice would be much appreciated.
Thx.
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Demon_man said:
can you not input the settings for smtp, imap, pop3 etc manually???? im not sure which hotmail uses hence why i mentioned them all.
There is a few threads about hotmail mate
Click to expand...
Click to collapse
Thx for the reply.
I've tried to input the settings manually but after entering my e-mail address, password and clicking manual set-up the same thing happens i.e opera browser fires up and takes me to the web based Hotmail???
give Neville.Holland reply a go, I no that works
Neville.Holland said:
I wouldn't bother setting it though Sense...
Open Windows live and do it from there......
If you must then you will need mail.live.com. that is they worked for me the last time I set it though Sense...
I do have one question for HTC... Why the F**k are you selling a windows device that doesn't have the hotmail setting in Sense???????????????????????????????????????????????????????????????????????????????????
Oh you may want to update your version of Windows Live from the Marketplace
Click to expand...
Click to collapse
Thx for the reply.
I'm not even given the opportunity to enter any settings manually as soon as I've entered my address and password and either clicked manual setup or the next button, my opera browser launches and takes me to the web based hotmail.
I totally agree with you that the Hotmail setting should be on the phone.
Demon_man said:
give Neville.Holland reply a go, I no that works
Click to expand...
Click to collapse
But I've setup my Hotmail account previously on this phone (HD2) via the Add Mail Account screen and never had any problems up until now.
Thanks for the suggestion tho', I may need to try that.
Can anyone help with this please? It's seriously doing my head in!
Me too, but I've fixed it
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
when inputing the email address at the start, just misspell it (notmail.con for instance) which prevents the wizard recognizing it. fill in all the rest of the details manually, then save it, then edit it and correct the address.
That's a weird problem, but sam's suggestion should definitely work. If not give provisioning a try. Just look around XDA and you'll figure it out.
Budski GB said:
Hi,
I had the same problem when updating OS, what previously was a simple task became impossible, and as for taking me to the website, WTF barely covers it!
The answer is in the post from Neville.Holland, simply re-install 'Windows Live' from Marketplace and obey all the instructions, once the 'old WL' is removed and the phone restarts you'll find 'hotmail' is there in your list of email accounts as it was before...
Hooray
Click to expand...
Click to collapse
thats the right answer
i had the same problem mine was a hotmail.co.uk address. so i entered it in sense as hotmail.com it then took me to the live log in screen where i changed it to hotmail.co.uk it then saved that and synced all my emails and left them all working fine on sense.
Manual Hotmail Email Setup
samsamuel is right on! Hope I'm not raising the dead post here, just thought I can up some details for reference on manually setting up a hotmail email account as lots of light roms are without the windows live package (it's not quite a small install and it needs to reside on the device) and I've read through and met some probs on my own when installing the cabs...
So as samsamuel said, just mistype the "@hotmail.com" part when you set up your hotmail account manually in Messages. You'll skip the windows live wizard (which I don't even have installed anymore). Here are the settings that worked for me (diamond on wm 6.5):
Incoming mail server: pop3.live.com:995
Account type: pop3
Outgoing (smtp) mail server: smtp.live.com:25
CHECKED "outgoing server requires authentication"
CHECKED "use the same user name and password for sending e-mail"
Under "advance server settings": CHECK BOTH "require SSL for Incoming AND Outgoing email"
After all that, right before it starts to sync, just stop send/receive and go back to the account setting and fix the mistyped "@hotmail.com" earlier.
That's what worked for me; incoming and outgoing tested. And I'm not sure about this, but for people who want to sync more than the 50 email limit (when you setup via windows live), you might be able to do it by setting the period of download to "from the past 30 days" or I guess "all messages". I don't have that many emails as I don't use hotmail that much so you better try it out if you're interested (it might take some time to sync though if you have lots of emails... so 3g or wifi it).
thanks for the help, samsamuel!

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