Database Users

x7501 trouble with wake-up.

I just got my advantage a couple of days ago. i haven't had much time to use it yet, because of work. i haven't installed any sofware. Sometimes my device simpy won't wake-up. After soft feset, the only thing i did was connect a bluetooth headset, which worked fine. I turned off the screen, and when i came back to my device, about two hours later, it would not wake-up. I had to soft reset. This has happened a few times. Also, its very slow with entering text (When i finished typing the word 'text', 'soft reset' was just being entered on the screen.) It would be worse, but i stop to let it catch up, and check for typos.
It is really annoying to buy a new device and have to put up with this crap. Any help is appreciated.

If it were me, I would try a 'Hard Reset' and if that did not clear up the problem, call HTC for a warranty replacement. Hard Reset is hold the volume slider down while clicking the reset button on back of the device.
Brad Miter

I'm not having the issues with it not waking up, but recently I've had the issues with randomly occuring extreme slowdown, similar slow text entry, quick battery run down and insanely slow screen redrawing and general responsiveness to hardware of screen based input. I've tried soft resets, hard resets, trying to isolate software that might be causing it. So far it seems that the Illiumsoft Newsbreak feed reader I had been using for months without issue might be related to the problem, but I'm wondering if the problem isn't software specific but actually just related to data downloading activity. Thus far, I'm a couple days in without Newsbreak and no occurances of the problem...

Have you tried tapping the button on the lower right side of the phone (power button) sometimes mine does the same thing, good luck...TJ

i am going to hard reset, but with no software installed i dont know that this will help. i am considering switching to the (whats it called, black touch) rom. i dont know f this will help my current issue, but it sure looks nice. on all of my previous devices, i've always used the factory rom, and i'm somewhat clueless and intimidated by the whole process. I just dont want to screw up my new device. if anyone can help with any of these issues, please do.

TrekkerJmm said:
Have you tried tapping the button on the lower right side of the phone (power button) sometimes mine does the same thing, good luck...TJ
Click to expand...
Click to collapse
That's the problem, when i press the power button, nothing happens. I have to soft reset to get the device to come back on.

miterb said:
If it were me, I would try a 'Hard Reset' and if that did not clear up the problem, call HTC for a warranty replacement. Hard Reset is hold the volume slider down while clicking the reset button on back of the device.
Brad Miter
Click to expand...
Click to collapse
Concerning the warranty replacement, i bought this from a guy on ebay. It was still in the sealed box with compusa sticker on it, but i'm not sure if the warranty is transferable. Maybe if i could get him to send his receipt I would covered at least from his date of purchase. Anyone know specifics about the manufacturers warranty?

weaselcossey said:
i've always used the factory rom,
Click to expand...
Click to collapse
Well that's your first mistake...

Confucious said:
Well that's your first mistake...
Click to expand...
Click to collapse
Perhaps you could help me fix that problem by telling me how to install the black touch rom without screwing it up.

I'm obviously no developer, nor expert in any type of computer skills. I come to this forum because I love the device, my issues are usually resolved after some discussion here, the people are mostly friendly, and i'm interested in making my device better. I just need some help to do so.

weaselcossey said:
That's the problem, when i press the power button, nothing happens. I have to soft reset to get the device to come back on.
Click to expand...
Click to collapse
If you press the power quickly and lightly it should come back to
standard Today screen versus pressing and holding which brings up
the power off "pop up",at least that how my 7501 responds.
You may want to try that hard reset then play with Start/Settings
/System/Power.

bigtsr said:
If you press the power quickly and lightly it should come back to
standard Today screen versus pressing and holding which brings up
the power off "pop up",at least that how my 7501 responds.
You may want to try that hard reset then play with Start/Settings
/System/Power.
Click to expand...
Click to collapse
i understand that the buttons respond differently depending on how you press them (press and release, press and hold, etc.) The problem is sometimes, usually when i'm working and away from my phone for awhile, the device simply won't wake-up (power button or any other button pressed in anyway does nothing.) after a soft reset eveything seems fine. this has probably happened 4-5 times in 3 days. After hard reset its only happened once.
Sometimes my device doesn't seem to respond when i plug in the charger, nothing lights up. I've also noticed everytime i check .the battery meter, its alway a denomination of 10 (10%, 20%, 30%). I was sure this was going to be a great device, but i'm beginning to have my doubts.

weaselcossey
I had experienced this before but it is so rare that it's hardly worth mentioning. Are you using WM5 or WM6?
It is normal that the battery strength shows in increment of 10%.
If hard reset does not solve the problem, I would try to re-flash the ROM and see if the problem goes away.

eaglesteve said:
weaselcossey
I had experienced this before but it is so rare that it's hardly worth mentioning. Are you using WM5 or WM6?
It is normal that the battery strength shows in increment of 10%.
If hard reset does not solve the problem, I would try to re-flash the ROM and see if the problem goes away.
Click to expand...
Click to collapse
i'm using wm6, i'm currently using the factory rom on my advantage x7501, but planning to upgrade this evening.

Whats the point in the reset button

Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!

richie_jones said:
Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!
Click to expand...
Click to collapse
Agreed. I just pull the battery when necessary because I never have anything small enough to press it.

You dont really need it anyway
richie_jones said:
Now that HTC have located the reset button under the battery cover whats the point in it anymore. If the covers off you may as well yank the battery out than spend 10 minutes looking for a suitable pen etc to press the little bugger with.....
Just my 2 pence worth!!!!
Click to expand...
Click to collapse
If you want to soft-reset the device - just hold the power button,
then select "Power Off".
Tap the power button again - and - the device had soft-resetted.
It the device is hung - well, that's a different story,
as you said - just pop the battery, and you're set.

Bad idea to hide reset point. Window mobile sucks a lot, and everyday I need open the battery cache. Just boring.

Is a simple power cycle (power off/on) the exact same thing as a soft reset?
I always thought they were different for some reason?

They are not different. Only sometimes you can't use power off, for example if the device is stuck.

biranouran said:
Bad idea to hide reset point. Window mobile sucks a lot, and everyday I need open the battery cache. Just boring.
Click to expand...
Click to collapse
I can't imagine what you are doing if you have to soft reset like this every day but I wouldn't blame it on Windows Mobile. I think I've had to pop the battery maybe twice in the last month and I know that it was my fault at least one of those times.

Agreed. Although so far the only thing I've had that needs it is when the lock-screen decides not to accept my PIN. But how long until the battery cover no longer stays in place?

Strange.. Never had to make a reset yet. Still havent crashed on me not only once. Am I blessed? lol
Yes if I need to do it the buttin is not on the best spot but for me it is working like a charm!

I had few hangups trying different CorePlayer output devices. Also had to reset few times because of problems with lock screen (could not unlock).
But all-around, HD2 is pretty stable for WM device.

If spare back-plates become readily available, and don't cost too much, I might drill a hole in mine so that a paperclip could hit the reset button without pulling the back off every time. Given the location of the reset button, it almost feels like this hole should already exist.

Due to a crash caused by putting the phone in standby while closing down igo8, i had to reset my device to make it work again.
I didnt had a pencil close by so i just pulled the battery out. When i booted it again it seems manilla became corrupted and restored itself (like after a hard-reset). I needed to fill in my details in manilla just like after a hard reset. So some information was lost, but the storage on the phone was still there. But for example i needed to install cf3.5 again and all the apps asked if they are verified before i could start them again.
I wonder if this problem occured because i pulled the battery instead of pushing the reset button? ANyway this is a pain in the ass bug but as far as i can tell im the only one with this problem so far...

Well, I think HTC chose to hide the soft rest button right next to the battery becuase of two reasons:
1. You don't have the chance to accidentally press that button. BTW: I have never accidentally pressed the soft rest button on my P4350...
2. If they hadn't built in such a button, everyone here qould be bragging and nagging that there is no such button, and you'd always have to "pull the plug" ie. the battery, which would of course be harmful for the battery etc. pp.

cyclingfan74 said:
Well, I think HTC chose to hide the soft rest button right next to the battery becuase of two reasons:
1. You don't have the chance to accidentally press that button. BTW: I have never accidentally pressed the soft rest button on my P4350...
2. If they hadn't built in such a button, everyone here qould be bragging and nagging that there is no such button, and you'd always have to "pull the plug" ie. the battery, which would of course be harmful for the battery etc. pp.
Click to expand...
Click to collapse
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.

pixel said:
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.
Click to expand...
Click to collapse
Design over function, I think...

The reset button should be recessed into the lower SIDE of the phone, next to the usb and earphone ports. Having to remove the battery cover just negates the need for the button, period.

pixel said:
3. They didn't actually use the device enough to realise that hiding the reset button was a daft idea.
Click to expand...
Click to collapse
I think it's good for design. And it's not like we need to press the reset button everyday.

kengkaj.s said:
I think it's good for design. And it's not like we need to press the reset button everyday.
Click to expand...
Click to collapse
Um but you never need to press the reset button. Ever. Once you've taken the battery cover off it's easier to just remove the battery than press the reset button....

kengkaj.s said:
I think it's good for design.
Click to expand...
Click to collapse
Until the battery cover no longer stays on because the plastic tabs in the phone body have been worn because they forgot to put a small hole in the battery cover to reach the reset button.

Difference in resets

what is the difference in the following:
clean storage, soft reset (turning phone off) and that red button near the battery

clean storage is a hard reset... ie it wipes all data from your device returning it to factory settings.
soft reset (which can be achieved any number of ways) and the red reset button do the same thing.... reboot the device.
the red reset button is completely redundant imo and i have no idea why HTC put it on the device as it is easier and quicker to simply take the battery out and replace it.
If they really wanted a reset button they should have made it easier to press (ie/ without a pin)

Audio Oblivion said:
the red reset button is completely redundant imo and i have no idea why HTC put it on the device as it is easier and quicker to simply take the battery out and replace it.
Click to expand...
Click to collapse
in theory you shouldn't do that when the phone is on, it can (in theory remember) cause sparks that can affect the internals. personally I've yet to try using the red button, seems the prefect size for pressing with a stylus.

samsamuel said:
in theory you shouldn't do that when the phone is on, it can (in theory remember) cause sparks that can affect the internals. personally I've yet to try using the red button, seems the prefect size for pressing with a stylus.
Click to expand...
Click to collapse
correct theory... but in practice... ive been doing just that on every mobile phone ive ever had =)

Switching off the phone and after a few seconds switching it on again acts also as a soft reset, so no need for third party apps, red button or battery and it is safe also.

Except that most of the times I need to soft reset it's because the phone is frozen, so no way to switch off

kilrah said:
Except that most of the times I need to soft reset it's because the phone is frozen, so no way to switch off
Click to expand...
Click to collapse
Fortunately I never encountered that problem (untill now at least).

I have discovered pulling the battery on my phone causes my email accounts to lose their pop and smtp addresses. Using the red button doesnt. Also when pulling the battery my router security code is gone too.

reset the device without any pencil etc

hello everyone as the title says , sometimes im out of the home and my hd2 freezes in a stupid way , how can i reset the device without using a small pencil or whatever you use

Ive never used the reset button, far too fidly. just pull the battery for a few seconds.

samsamuel said:
Ive never used the reset button, far too fidly. just pull the battery for a few seconds.
Click to expand...
Click to collapse
ok i know you can do that but it might damage your phone or not arnt there any combination of buttons and voila reset occurs

tarekkkkk said:
ok i know you can do that but it might damage your phone or not arnt there any combination of buttons and voila reset occurs
Click to expand...
Click to collapse
only by powering off using long press end. Then restart with end. Thats the same, nut of course if its frozen then thgat wont work.
Just pull the battery, everyone does it, no ones said anything about damage.

try this
Normally when it freezes up you can still get to the start menu for some reason so all you have to do is get the xdashutdown program and install it and move it to the top of your start menu then whenever it happens you just hit start then hit xdashutdown and then wait a few for it to come up and hit reset. I am impatient so I just pull the battery as well and I have never noticed any problems with that either.

Search for "Long Press End Key Soft Reset". It saves me a lot from opening the cover.

fantasytozi said:
Search for "Long Press End Key Soft Reset". It saves me a lot from opening the cover.
Click to expand...
Click to collapse
thank youuuuuuuuuuuuuuuuuuuu
http://forum.xda-developers.com/showthread.php?t=674917

I've got XDAShutDown installed, plus the Long Press End key malarky, but my "invention" is to keep a slightly opened paper clip on top of the battery (it gets held in place by the foam on the inside of the battery cover), which I can use to poke the reset button. It also serves to hold the battery firmly in place when the battery cover is on, so it's doubly useful!!
I'm not a big fan of "pulling batteries" - when (if?) your PC dies/hangs/crashes, you don't rip out the mains power lead, do you ??? No, you either hold in the power button or you press the reset button (if you have one) on the front panel.
Just my $0.02 - do with it what you will
Mark.

Glad u found it

the position of Reset button is sooo wrong!!!

I love my HD2 but its loaded with windows and it freezes a lot while trying different/new things and it is so annoying to actually open the back cover and reset it from there. I wish there was a better reset option in the phone like holding the powerbutton for 10 seconds would cut off the power to the phone (like laptops)
Does something like this exists for our HD2?

Install one of those "Reset" programs that is just a glorifed button, then map it to a long press of the End Key. That's what I do. Although I don't know if it works if the phone completely freezes....yet.

Someone actually drilled a hole in the battery cover to get to the reset button. I don't know if you want to do that, though.
The only reason I can think of (as to why HTC put the reset button there) is that the phone doesn't have/use a stylus. Because of this, one would still need access to a small, pointy object to press the reset hole. It actually seems easier to just pull the battery than look for a pen-like object to press the reset button.
jdwrrzmm said:
Install one of those "Reset" programs that is just a glorifed button, then map it to a long press of the End Key. That's what I do. Although I don't know if it works if the phone completely freezes....yet.
Click to expand...
Click to collapse
No, if the phone completely freezes, like in an SOD, you have to pull the battery or press the reset button under the battery cover.

Pull the battery - much easier and so much quicker than trying to use the red reset button. For a software approach try HD2Tweak it works well, or else one of the new extended action screens, eg Johcos that has a soft reset built in

i totally agree that its soooooo damn annoying! in the touch pro it was really accessible!
pulling out the battery is not healthy for the device, but sometimes a life saver!

I am the one who actually drilled a hole into the Battery Case to access the Reset Button without removing the Battery Case back. It works and saves time and possible problems with constantly removing the battery. The battery pins (3 of them) are somewhat fragile and can be bent or damaged and then no phone.
I have my HD2 in a case so the hole is not shown.
There are times that your phone freezes and you cannot Reset with the Reset App or holding down the Power Off (Red) switch.
No big problem with one little hole. LOL

I would suggest taking the time to find a pen or something to press the button, too many times ive read something about bent battery pins and repeatedly yanking the battery is only putting undue stress on what seems to be a slightly flimsy part of the phone........ just my opinion though........

Thanks for the flimsy batteries warning, I'm from the school of "yank your battery out", and I'll make sure I do it with (even more) tender, loving care in future

hardik119 said:
I love my HD2 but its loaded with windows and it freezes a lot while trying different/new things and it is so annoying to actually open the back cover and reset it from there. I wish there was a better reset option in the phone like holding the powerbutton for 10 seconds would cut off the power to the phone (like laptops)
Does something like this exists for our HD2?
Click to expand...
Click to collapse
Hi,
I was having the same issue when it came to using the "soft reset" button, especially since I try to reset it daily. The battery cover isn't the easiest cover I've encountered to remove either.
Well, let me share my solution. I installed SKTools, which I find to be a great tool, even with the trial limitation of 6 items at a time. It lets you out a "soft reset" icon in your "start" page. And you can choose between to options, one with a question to confirm using it and one without. I'm new to this forum so don't kmow the rules yet about posting links, but it's easy to find SK Tools site just by googling it. Make sure you install the touchscreen version.
Hope this helps you as much as it has me!
Good luck,
Lexie

good point conan.
and installing any app won't help. why would one want to reset??? COZ IT'S FROZEN AND DOESN'T RESPOND! even long press on End key doesn't work. those who are suggesting such a solution, should tell us how they would press that soft butoon with a frozen/dead screen??!!
i can't believe microsoft has managed to mess up even a mobile o.s. like this!!

Why dont you just hold the power button for ten seconds and select power off from the menu ,then power button back on again will give you a soft reset.....
Cheers Ken

gm0cfw said:
Why dont you just hold the power button for ten seconds and select power off from the menu ,then power button back on again will give you a soft reset.....
Cheers Ken
Click to expand...
Click to collapse
There are times that if the phone freezes the Power Button and all buttons do NOT work. Been there done that. That is why I drilled a hole in the battery case so I don't have to remove the battery case and have access to the Reset Button. I no use Android and very rarely have any freezes. I also use SKTools (full version) and no app works if you are frozen.