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Hi guys,
This evening something wring happened with my HD2. Suddenly without any visible reasons touch screen stopped working. Actualy screen itself is working but it doesn't react on any touches. I did hard reset - no luck, screen is working but touch surface isn't, so basically my phone is almost dead :-(
Have you seen this behaviour ? Is there any possible way to fix it ? The only thing that comes in my mind which could cause something like this is static electricity shock, but if it kills HD2 screen I want my money back.
I guess now I should use warranty and this is just after 1 month of usage....
Just a stupd question
Don't be offended by my question, I just want to rule out the obvious.
You're not wearing gloves due to the cold outside?
Greetings
chuelibrueder
No, I'm not using gloves with HD2 :-(
I have the same problem. I believe that the connectors under the screen became loose.
I have send an email to htc and they told me to contact the retailer to check if they can replace the device and if not to contact the service center in Cyprus.
There is another thread about this issue here
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Hmmm,
Yet another one having to go back due to hardware problems....
WB
I loose the touch screen today and the hardware button exept Home i think, i had to remove the battery and i waited 30s put it back and everything went in place, the phone had called one contact when i had the bug.
The only thing that happened before screen doesn't work and buttons : i received an MMS strange, i'm not sure i can rely on my phone
I only installed the 1.48 rom and the 3 patches (audio, sms and sd card)
20mihalko said:
i`m sure that warranty will solve it.. just contact your retailer.. good luck
Click to expand...
Click to collapse
I contacted the service center in Cyprus and they offered to repair it but they don't have spare parts right now. I've also send an email to the retailer and wait for their answer.
Seems i have to wait after Christmas for a repair or exchange.
The good thing is that by pressing the screen with my palm or giving it a few solid taps it works for some time.
bBeware keyboard layout!
I had suffer bye used hadwritting layout sometime it cause screen doesn't responds
try change keyboard layout not hadwritting
Just had the same thing happen with mine, powers up but the screen wont respond anywhere i press. I have tried hard reset AND soft reset, nothing!
Have just restored factory ROM, and deleted hspdl and dropped off at vodaphone in town. Im gutted!!
really seems to be a production problem: i had to send my hd2 back to htc for screen replacement just 4 weeks ago... same fault as yours: the touchscreen wasn't responding to input anymore!
the last weeks i noticed that many people had this problem too...
wow.. keeping a close eye on this.. guess the same problem from the HD is creeping up to the HD2..
Well im hoping vodaphone dont turn around and say its not covered under warranty etc, I had to [like most ppl] sign up for two years to get this phone, i aint gonna be to happy if i have to spend the next 21 months of my contract without the handset i wanted!
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
tnx!
dio62000 said:
Yikes , yesterday my screen didn't respond either (for the first time). Soft reset didn't work. After taking the battery out and leave it out for > minute it still didn't respond. I pressed the screen a little and then it worked again. Not sure if it was because of pressing the screen, but it did look that way. I hope this will be the last time this happens!
Click to expand...
Click to collapse
YESSS!!! thanx mate this worked like a charm!!
VlaJko79 said:
YESSS!!! thanx mate this worked like a charm!!
Click to expand...
Click to collapse
Well, it's been a few weeks now and I've had this problem several times again and worse, even after a hard reset; and almost each time I could fix it by pressing the screen/hardware buttons, but that shouldn't be the way, because I don't think it's good for the hardware, so I searched the forum and I think I found the two culprits (maybe a combination of the two):
1. The problem occured exactly the same day I began using my 16 GB card, class 2. It once happened that when I had the locked screen problem I took out the card and it immediately unlocked. But every now and then the phone still froze, even when I took out the SD card if the problem occured.
2. Then I have put off the automatic light adjustment settings and guess what; no more freezes!
It looks like a combination of power settings and use of SD card. I'm not very technical, but even when it looked like it was a hardware fault at first, it now seems it's a software fault after all.
Touchscreen doesnt work
Well F4CK my screen will not respond to touch at all anymore seems that this is a problem that is not well addressed tmobile is sending out a new one but the question is when will the touchscreen stop working on that "new" one.NOT happy at all.
Well this has now happened to me....no touch response but hardware buttons working, screen still displays-- off to JB HIFI as soon as I can to replace.
OOOKK I had this problem when i just flashed my phone with a costum rom. As far i remember my phone fall down once or twice but not something bad. I have the silicone cover and screen protector. If it was a hardware problem i believe that it shouldn't work at all even if you had to use the hardbuttons. Which that was how i would have to use to unlock the screen. I will go back to the factory rom and settings to see if there is any difference. My current rom is AthineOS 3.14 and Radio 2.15.50.14.
If for any reason you want to access your cellphone and you don't have time go through troubleshooting. I Suggest you download mymobiler which connects the phone and you can use it through your pc. Make sure you take the sd card before you connect. Here is the website www.mymobiler.com
In my case, my phone was RIP. The touch screen stopped working after installing a custom ROM. I installed the latest official ROM from T-Mobile and my phone and came back to life
please can anybody tel me what could be the reason tha my touch screen is not working.. i hav htc touch hd.
it sometimes works and some times doesnt.
thnx
Touch hd screen not responding to touch or stylus
Touch hd screen not responding to touch or stylus
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In early February I upgraded my Touch HD to 6.5 from 6.1 and if am right it was energy.blackstone.21891.leo_Max. It worked for about two week and and then one day I struggled to get a gps fix on my tomtom. The next day the screen just froze with no response of any touching or stylus.
Managed to put the original orange rom back on it but could not cariberate the screen due to its not responding. I sent the phone to HTC UK for repairs but they said due to my having used unauthorised software the motherboard needs to be replaced and they were asking me to pay 168 pounds so they could go ahead with the repairs. I got the HD2 on a new contract.
Still love the TOUCH HD and was wondering is there another way of breathing life into this thing. Responds well to install new roms but the screen continues to remain frozen
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Rigdzondorje said:
Hello.
I have same kind of Problem.
My HTC had broken Screen, I had it repaired.
After it came back the touchscreen worked OK. Than I flashed it with the ENERGY Blackstone ROM.
Flashing etc was OK. Device started again and came to the Point where you have to tip on the screen to do the SETUP. But that did not work. I tried Softreset. Hardreset but No change of Problem.
Send it back to the repairshop and after I recevied it again the Energy was still on it and working.
Since a new ENERGY rom was out, I flashed it again . Result, Same Error, NOT working. To make sure that the ENERGY-ROM wasn't the error, I reflashed it with the Original HTC ROM.
Also this one does not work. It also comes to the point where I need to tap to do the Setup. Nothing happes.
When I attach the Phone to PC with ACTIVESYNCH, the Synchronisation works OK.
Any Help Any Idea ??
Click to expand...
Click to collapse
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
mchaals said:
Damn, I have almost the same problem!
I have used Energy roms for a year, without any major problem. I have installed dec. 20. NRG rom, and today it is completely messed up my HD. No response on touching the screen or pressing any button. After a hard reset the touchscreen alignment was came up, and the touchscreen is working, but I can't align the screen, it starts over and over again... and thats all. I cant do anything else with it. I have reflashed stock rom and spl, still the same.
Click to expand...
Click to collapse
same with me here... I also have got an EnergyRom installed. For more then one day now I get no response from the touchscreen. Everything else seems to work properly, e.g. the popups which remind me appointments are there.
Exactly the same here!
I installed energy sense last week, phone worked fine for 4 days then i came to use it and it didnt respond to the touch screen, however tapping the screen would bring back on the backlight?
I hard resetted it and also flashed a new ROM on, still the same, I found that it was responding but taking up to 5 mins to respond, i.e if you tap the first calibration point, after about 3 minutes the point moves, however calibration never completes.
I think the phone is scrap.
retsam88 said:
Probably you need to replace digitizer(touch screen layer, not LCD) Look on ebay for a new one.
Click to expand...
Click to collapse
Yeah, this is digitizer problem.
Check my post
search for "ghost" "key presses", nothing relevant so here we go, hope to get a response on this one or I am going back to another ROM
I am getting really bad ghost key presses with this ROM, I used them with WINMO roms but a fix was released. This suggests the screen driver for Android is not yet stable and needs more DEV or is it just me that is having this problem. Sometimes it is so bad I feel like dropping back to winmo, yes I know it is that bad.
issue 1:
Sometimes all the keys around that key I am pressing fire and not just once, several times, mostly on edges of screen.
Issue two:
Sometimes when I have finished a word I get lots of ghost presses and random characters as if I am running my fingers all over the keyboard.
Could my screen be faulty?
See my thread ..u will find all the answers ....ur screen is defective dude ... http://forum.xda-developers.com/showthread.php?t=745255
Dont forget to press the thanks button ...
coolbeer1990 said:
See my thread ..u will find all the answers ....ur screen is defective dude ... http://forum.xda-developers.com/showthread.php?t=745255
Dont forget to press the thanks button ...
Click to expand...
Click to collapse
I saw that, however the problem pretty much goes away on winmo ROMS, dont want to go to the bother of removing spl/mag and android to send it for repair if it isnt broken, are you 100% positive my screen is damaged?
Yes dude ...100% sure ...when i had this problem it was negligable on the windows mobile and more on the android builds...its sooo anoying ....just get ur screen replaced ...u will start loving android buils
Thanks, I will look into this, phone is still within warranty.
He's right, see my thread here. I had exactly the same problem as you. Sent my phone back to HTC, replacement screen, no more bounce/ghost keys.
didnt see that, didnt think of searching for "bounce"
I have put in a support email to HTC.
@Major_Sarcasm --- i still remember how much i had to convince u to change ur touchscreen !
Do you guys also have problems about when typing in a keyboard that 40% of the time it misses the touch point or pushing the wrong letter even thou you didnt pressed that letter?.. it always happening to me, i just tested this on CM7 and CM6.2..
When i tap "M" sometimes it taps the letter "B", sometimes when i tap the "Backspace" it sometimes presses the button around it like "M" or "L"..
Is this a hardware failure? or a kernel/driver/software for android that is failing?..
One more thing, if i hold an icon on the homescreen to allowing moving it, it sometimes dances around my finger..
I've had similar behaviour when one or more fingers almost touched the screen while holding it. Lay your phone on a table and check if it happens then too.
I think it's still the same, because will i'm testing it, im continously pressing the the letter "M" til it miss, then suddenly it misses everytime i press "M" i suddenly put the fone on the table while continueing to tap "M", still it misses.. my gosh, i hope its not a hardware failure..
anybody?
up anyone?...
Mine did that right before the touchscreen started to die. Check on it.
how sad, i think my warranty is over.. how much will i cost if i will get this to repair?..
I have the exact same issue.
http://forum.xda-developers.com/showthread.php?p=10836189
Another fellow has something similar, but not quite.
http://forum.xda-developers.com/showthread.php?t=922503
If I put Windows Mobile 6 back on the phone, the screen is back to its very accurate state. Android on SDcard works fine too. It's only when I try to use NAND / MAGLDR. Could you try flashing back Windows and testing it? And test an SD build as well?
FreakyFerret said:
I have the exact same issue.
http://forum.xda-developers.com/showthread.php?p=10836189
Another fellow has something similar, but not quite.
http://forum.xda-developers.com/showthread.php?t=922503
If I put Windows Mobile 6 back on the phone, the screen is back to its very accurate state. Android on SDcard works fine too. It's only when I try to use NAND / MAGLDR. Could you try flashing back Windows and testing it? And test an SD build as well?
Click to expand...
Click to collapse
I just bought this device second hand, dont know the record of this thing if it has really an issue when i bought..
i remember when i got this device to the 1st owner, its in windows mobile 6.5, i tried it from morning to night, i even txted a lot when it is still in 6.5, and i dont remember getting frustrated because of inacuracy.. it just started when i flashed the NAND ROM the night i bought it..
will try to revert back to WM6.5 and Android SD after work..
@FreakyFerret
according to one of the member in the thread you gave, his problem about accuracy has gone because of the kernel he used..
Did you used it? did it solve to you?, or do you have any other motheds that worked for you..
I didn't see anyone fixing the issue by trying a new kernel. But I've used a few different builds with different kernels, and it persists. I'll check the thread again later.
I have been using Ultimate Droid 3.2.5 for a couple of months now and a few days ago i pick up my phone to make a call and the screen doesn't respond when I touch the screen. Only the bottom buttons and volume buttons work. At first, if i I play with the buttons at the bottom i can usually get the touch screen to repond. I tried to wipe data/dactory reset and reinstall rom but now I cant even get it to work like before. Only thing I can do now is answer calls and call back the last person that called me. Has anyone else had this problem?PLEASE HELP!!! Thanks!
Did you eventually find out what cause this issues?
I think my phone is behaving similar, I'm using different Android ROMS for quite a while now, and suddenly without any apparent reason the touchscreen isn't responding very often after waking up the screen. It won't happen if the screen is on and the touch screen is working, only after a wakeup..
Sometimes it's just impossible to get it working again, and I'm forced to wait a while until it decides to respond again. It kinda feels like the phone is forgetting to wake or initialize the touchscreen properly.
ROM and Kernel changes didn't solve this so far.
I think the issues originally started with Typhoons CM7 NIGHTLY 3.7.1 / tytung 12.4v3 for me.
Actually I never found out what the problem was. I just flashed it back to stock and had T-Mobile send me another one. That was in May and actually a few days ago it happened to my phone again. So this time they sent me an HD7. It really sicks that they dont have that phone anymore. Cant do sh*t with this HD7!
Same here the Power Button is the problem, you just have to train yourself not to use it. I use Button Savior and Button Remapper. On my second HD2, luckily T-Mobile sent me a HD2, but that was in like March, right before my one year was up.
Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!
tcole said:
Make sure you keep this one working cuz there will be no more HD2! I may find one on Craigslist or something. This HD7 and Windows 7.5 really sucks monkey nuts!!!
Click to expand...
Click to collapse
Yea I played around with WP7 on the HD2 when it first became avaliable and wasn't really worth the time and trouble it took to get it on there. One month later I went back to NAND and haven't looked back.
Same here! Registering Zune was a problem at first.
Thanks for your quick response! Yeah, seems to be a problem with the end button / flex connector of digitizer
I found another helpful thread about this issue: The Infamous Unresponsive Digitizier Screen Possibly Solved!
Obviously you need to replace the digitizer to fix this problem.
I'm sticking to the solution of not touching the button at all, there are apps to turn off the screen and shutdown the phone. At least waking with any other buttons works most of the time for now, but it's not really a long-term solution.
Wish I would have saw that thread b4 i sent my phone back!!!