Airave - Potential Cause of Network Location issues on 2.1 ROMS - Hero CDMA General

If you've been watching the 2.1 ROM threads closely since we started getting 2.1 on our Hero, you will have probably noticed that I've been complaining (in addition to others,) that at times my location is showing a city 30 miles away from my location. GPS works fine, but network location alone, which used to be spot on in 1.5 ROMS, was acting funny.
Quite a few others confirmed similar behavior, and some not.
I use an Airave for Sprint Coverage when making calls since I have terrible signal in my area. It basically switches you over to it, and makes a 1x call over VOIP.
I've noticed that when I turn off the Airave, my location returns to normal (even though sometimes I have to reboot.) With it off, I am no longer having any issues at all.
This means that somehow the 2.1 ROM is either accessing the Airave more often, or some other reason that isn't immediately apparent to me.
I was excited to see a PM from Earldriscoll today, saying that he is seeing the same behavior, and ALSO uses an Airave.
This makes me feel a lot better about the issue, but annoyed at the same time. I'm lucky in the fact that I'm moving to a new place in a few weeks and won't need the Airave anymore.
What do you guys think?

Anyone?
This could be a big impact to all Airave users.

dont have an airave wish I did I get crap signal in my house

Its not just 2.1. I had the same issues on 1.5. And its not just android devices that have this issue. I have seen it with blackberry 8330, palm pre and touch pro 2. I believe if you read the manual it tells you that using airave services will cause interference with location based services.

im having the same issues with no airave, and had it on cooked 1.5 roms as well

If you're at home why do you need airave or if you use an airave in the same location everytime why would you need location-based services...not flaming just curious to better understand the dilemma

kmartburrito said:
What do you guys think?
Click to expand...
Click to collapse
Indeed in airave coverage my location is 22.7+ miles off

I use an Airave, and I am also being detected about 30 miles off of my location! I am in central Atlanta, and I show up as in Lawarenceville when using my Airave!

You've Been Warned....
kmartburrito said:
If you've been watching the 2.1 ROM threads closely since we started getting 2.1 on our Hero, you will have probably noticed that I've been complaining (in addition to others,) that at times my location is showing a city 30 miles away from my location. GPS works fine, but network location alone, which used to be spot on in 1.5 ROMS, was acting funny.
Quite a few others confirmed similar behavior, and some not.
I use an Airave for Sprint Coverage when making calls since I have terrible signal in my area. It basically switches you over to it, and makes a 1x call over VOIP.
I've noticed that when I turn off the Airave, my location returns to normal (even though sometimes I have to reboot.) With it off, I am no longer having any issues at all.
This means that somehow the 2.1 ROM is either accessing the Airave more often, or some other reason that isn't immediately apparent to me.
I was excited to see a PM from Earldriscoll today, saying that he is seeing the same behavior, and ALSO uses an Airave.
This makes me feel a lot better about the issue, but annoyed at the same time. I'm lucky in the fact that I'm moving to a new place in a few weeks and won't need the Airave anymore.
What do you guys think?
Click to expand...
Click to collapse
When i ordered mine the woman on the phone warned me prior to actually placing the order that it can possible throw off your location services in some areas, she said it was the wi-fi that does it, and asked me if i still wanted it.....Well i got it 2days later and i couldnt be happier when you place a call the signal meter completely fills. Awesome hows that for a battery saver. If you sleep @ the place you have the airave, it will save you battery life. The more time by it, the better the battery life....Sorry they didnt forewarn you like they did me. Salesperson was slipping i guess.

This actually makes a lot of sense.

Yeah this is a fact. I guess the location is based on where the Airave connection is coming from through the internet. There is a GPS wire on the Airave but not for sure it works, but then again I have it next to the window and not outside.

gravesy56 said:
If you're at home why do you need airave or if you use an airave in the same location everytime why would you need location-based services...not flaming just curious to better understand the dilemma
Click to expand...
Click to collapse
No worries, I know you're not flaming
For me, it's an annoyance specifically with a few apps I use a lot. One of them is weatherbug. It gives you weather alerts based on your location. I have been getting some false weather alerts, because my phone thinks I'm in a completely different city over 30 minutes away. 30 miles can mean a lot from a weather standpoint. I also don't like that this also makes my weather on the HTC clock show incorrectly.
Finally, in an app I'm developing, it uses network based location, and it has been driving me mad as this problem, for me at least, manifests only on 2.1 based roms. Here I have been pulling out my hair thinking it was something with my code when doing 2.1 testing, but in fact it really wasn't at all.
So I agree, at home it really shouldn't matter, but sometimes when I want to see the weather forecast for tomorrow, I'd like to see my hometown instead of some place I never care to visit or live.
Just an annoying side product of using the Airave I guess. I literally cannot make calls in 50% of my home without the Airave, so it's a necessity.

kmartburrito said:
Just an annoying side product of using the Airave I guess. I literally cannot make calls in 50% of my home without the Airave, so it's a necessity.
Click to expand...
Click to collapse
Slightly off topic
Whats annoying is the Airave is the only sprint product I haven't voided the warranty on...

Now guys think about why the airave would cause this issue....
Your airave uses your broadband internet connection, and the network switch is probably somewhere about 22.4 miles away .....
Now troubleshoot.................

azyouthinkeyeiz said:
Now guys think about why the airave would cause this issue....
Your airave uses your broadband internet connection, and the network switch is probably somewhere about 22.4 miles away .....
Now troubleshoot.................
Click to expand...
Click to collapse
Of course it's obvious when you realize the Airave is the one supplying the location to your 2.1 based Hero.
However, for me, it didn't ever happen on 1.5. Also, since I was an initial beta tester for the Airave, I didn't ever get explained to me that it could "interfere" with location services. It took me a bit to pinpoint the Airave as the culprit because it didn't do it for my 1.5 roms. So yeah it's easy to say what you said when you know the answer. If that answer isn't available to you, however, it's not so simple!

I feel kinda stupid for not realizing this also, of coarse mine says dallas, TX when i live 20 miles south of austin(couple hundred miles difference). F's my weather up something fierce.

azyouthinkeyeiz said:
Now guys think about why the airave would cause this issue....
Your airave uses your broadband internet connection, and the network switch is probably somewhere about 22.4 miles away .....
Now troubleshoot.................
Click to expand...
Click to collapse
Thats what I said earlier #11. It actually has a GPS wire that is supposed to go outside to get the actual GPS location

wtphoto said:
dont have an airave wish I did I get crap signal in my house
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Click to collapse
I got one and didnt like it too much but it was free. All I did was call and tell them that since the last PRL update I was losing signal and they said they would send it out free of charge. And to add to that they also gave away 2yrs of service for free as well. If you want one you can call and tell them the same thing and see if they will help you out like they did me.
I still have mine and if they didn't stipulate that when done with it I had to send it back or pay for it I would send it to ya in a heartbeat.

I got my airave when I called to cancel because I just could not switch to roaming at my house.
Anyway, as far as it working, it is the berries man. But beyond that my phone has always showed the weather about 10 miles off. But when I pull up apps that geocode me, it pins me spot on to where I am at. No problems at all.
BUT I have only had it for about 6 hours. Let's see if that changes in the next couple days.

I have also noticed this.
I am running DC's 2.2v2 and my htcwweather and htcclock both tend to show about 100+ miles off(in Bellingham,WA but shows Artondale,WA). The weird thing is that it is consistent on the location. When at home it always show the same location but it is wrong.
This being said other GPS features are correct. When I run google maps or sprint nav it does find the correct location and it is spot on.
The thing that baffles me is why this is the case? I am guessing, and remember this is just a guess, that the HTC apps are using cell tower triangulation while the others actually use the GPS unit. This is my conclusion and I am not sure if it is correct, just a guess since when I do an update on the weather it doesn't activate the GPS on the top...

Related

T-Mobile MDA (Wizard) GPS

New to the forums, and betting this is a stupid Question, but I was wondering if there was anyway to tap into the GPS locater(built in for emergency calls such as 911) and use that for a GPS application, If the Wizard even has one built in, I would imagine that it does, but anways wondering if its possible, and if anyone has any incite into how to use this/turn it on?
There's no GPS in the wizard.
markgamber said:
There's no GPS in the wizard.
Click to expand...
Click to collapse
Emergency services can locate your phone fairly accurately using triangulation from the gsm phone masts, using network data. There was a company selling a tracking service such as this for mobile users a while back, but I forget the details.
yeah ran into that service a while back, but the main way to get to it was to buy two handsets and pay for their cheap data service and put the other handset in someones car or whatever and use the 1st handset to track them...
I think that navizon.com has a program like that. theres a trial version for free. Doesnt google maps also use that technology?
hmm try google map 2.0 they show u wat ur location is without GPS
try http://forum.xda-developers.com/showthread.php?t=349188
I've tried both of these apps and both aren't worth a crap to me. They get my location in the right state, heck even the right city...almost. But I can't get it to be consistent let alone even half right.
I tried em both out and would like to know what I have been doing wrong since everyone else says that they are "great."
Thanks,
Ivan
It's already been said, but get Google Map 2.0...I installed it a few days ago, and it's not bad. I'm usually within 2000ft. of the calculated location.
Bad Karma said:
I've tried both of these apps and both aren't worth a crap to me. They get my location in the right state, heck even the right city...almost. But I can't get it to be consistent let alone even half right.
I tried em both out and would like to know what I have been doing wrong since everyone else says that they are "great."
Click to expand...
Click to collapse
The only thing you did wrong was expect triangulation to work like you're watching CSI. In the real world, there is signal bounce, interference from trees, buildings, and other radio transmissions, and a whole host of other nameless error-creating problems. Radio triangulation is severely limited, but considering this sort of feature wasn't even available as a free application (much less being built into a mapping software as robust as GMaps) until VERY recently, it's pretty good, if you don't have GPS. You can buy a dongle to attach to your MDA, or you can suck it up, and deal with generally inaccurate location.
Trying it again...I thought that I had 2.0 but maybe not...I'll let you know either way how it comes out this time.
-Ivan
Ok much better...however it is still like 4 miles!!! off.
Does it update when in travel or how/when will it become more accurate??
Thanks agian,
Ivan
Google Maps 2 has "My location"
I dunno if you knew but Google Maps has been updated now and it offers My location - which is pretty close what GPS does. It gets your position through cellular towers and then it locates you within half a mile if I'm not mistaken...
Try it and c if it works 4 u
Myrddin Wyllt said:
It's already been said, but get Google Map 2.0...I installed it a few days ago, and it's not bad. I'm usually within 2000ft. of the calculated location.
The only thing you did wrong was expect triangulation to work like you're watching CSI. In the real world, there is signal bounce, interference from trees, buildings, and other radio transmissions, and a whole host of other nameless error-creating problems. Radio triangulation is severely limited, but considering this sort of feature wasn't even available as a free application (much less being built into a mapping software as robust as GMaps) until VERY recently, it's pretty good, if you don't have GPS. You can buy a dongle to attach to your MDA, or you can suck it up, and deal with generally inaccurate location.
Click to expand...
Click to collapse
Actually google maps DOES NOT use triangulation..it will just show ur position based on a single cell tower and the signal strength being calculated by your phone..
So I tried my Google Maps 2.0 on the fly today...
It told me that it wouldn't work because I did not have a "data connection" and that I needed to contact my "service provider" to be able to utilize that function... (Or some crap like that)
What am I doing wrong now??
Thanks guys,
Ivan

GPS Wrong - Google Map Not Accurate

Why does Google Map tell me that I'm 1000m from my current location? It's useless if I need street directions.
a_ok2me said:
Why does Google Map tell me that I'm 1000m from my current location? It's useless if I need street directions.
Click to expand...
Click to collapse
This is strange. I have the same problem with my Rhodium. My HD2 has the best GPS I have ever owned.
I use Waze not Google maps though. Last night I was on the highest bridge of a multi road exchange and took a 90 degree turn that confuses every GPS device I have ever used but this time Waze made the turn with me.
Are you using the stock ROM?
Does Google maps support GPS?
Snarksneeze said:
This is strange. I have the same problem with my Rhodium. My HD2 has the best GPS I have ever owned.
I use Waze not Google maps though. Last night I was on the highest bridge of a multi road exchange and took a 90 degree turn that confuses every GPS device I have ever used but this time Waze made the turn with me.
Are you using the stock ROM?
Does Google maps support GPS?
Click to expand...
Click to collapse
Well...I no longer have the hd2 because it does not pick up 3G 95% of the time and it can't find a GPS satellite. Google Map supports GPS. It was also stock ROM. I must have done a million hard resets. Basically, it didn't work for $450 + $50 tax.
Did you even turn on the GPS option in Google maps? If not then it was finding your location throught GPRS which is triangulation from cell towers.
I have both a Fuze and HD2 and both work just fine for me. Also when was the last time you tried runner Quick GPS to update the tracking files?
Google Maps, by default, won't connect with GPS, but find your estimates location from cell towers. that's why you're always a little off.
press menu and use GPS, and the GPS will track your location accurately from there on.
rickyoon.vegas said:
Google Maps, by default, won't connect with GPS, but find your estimates location from cell towers. that's why you're always a little off.
press menu and use GPS, and the GPS will track your location accurately from there on.
Click to expand...
Click to collapse
Close but the newer version is Menu/Options/GPS
Wil Badger said:
Did you even turn on the GPS option in Google maps? If not then it was finding your location throught GPRS which is triangulation from cell towers.
I have both a Fuze and HD2 and both work just fine for me. Also when was the last time you tried runner Quick GPS to update the tracking files?
Click to expand...
Click to collapse
rickyoon.vegas said:
Google Maps, by default, won't connect with GPS, but find your estimates location from cell towers. that's why you're always a little off.
press menu and use GPS, and the GPS will track your location accurately from there on.
Click to expand...
Click to collapse
Yes I turned on the Google GPS option. It just tries to find a tower forever, but never finds anything. I also ran Quick GPS after the Google GPS option didn't work. Similarly, I rarely ever get 3G. But, stick in my sim card to my old phone and everything is fine.
I think there is a big issue with the HD2.
a_ok2me said:
Yes I turned on the Google GPS option. It just tries to find a tower forever, but never finds anything. I also ran Quick GPS after the Google GPS option didn't work. Similarly, I rarely ever get 3G. But, stick in my sim card to my old phone and everything is fine.
I think there is a big issue with the HD2.
Click to expand...
Click to collapse
I have read that leather cases have something to do with this sometimes. Are you using one?
MirasHD2 said:
I have read that leather cases have something to do with this sometimes. Are you using one?
Click to expand...
Click to collapse
Yes & no. Yes, I do when I'm on the road. But, no because I would try it at home - without any case - to see if it's accurate but it can't pick up any satellites.
I was only able to get a reading of my home position the first 2 days of owning it.
a_ok2me said:
I think there is a big issue with the HD2.
Click to expand...
Click to collapse
I think you mean with your particular HD2. Because as I said before, I've never had a better GPS device... ever. Any GPS device that can actually follow me on a 90-degree turn without missing a beat is just lightyears beyond anything else I've found so far.
Even with stock ROM there could be a number of things causing trouble:
You could have a bad phone. It happens. Manufacturer's defects will occur in even the best runs, that's why there are warranties to cover it.
Something may be interfering with your GPS receiver. Even if other devices perform flawlessly in the same location in your vehicle, one device may be more succeptible to radio interference than others.
You could have battery issues. A bad battery can cause all sorts of problems. When your phone can't get a good cell reception, it just boosts juice to the hardware, which in turn drains your battery faster. A bad battery just can't keep up. Again, this is why there are warranties.
Please don't just assume that the HD2 is a bad phone just because you had problems with yours. I've heard of people curse a phone maker because they got two or three bad phones in a row. The thing to remember is that when a plant makes a bad batch, the entire shift's production could easily be sent to the same area, meaning that multiple returns for the same issue from one customer are not unheard of.
I would return it and get a replacement. It may take a few times of swapping around, but you should get things worked out. Trust me, this is the best phone on the market today. Hands down.
#ListMaster
Snarksneeze said:
I think you mean with your particular HD2. Because as I said before, I've never had a better GPS device... ever.
Please don't just assume that the HD2 is a bad phone just because you had problems with yours. I've heard of people curse a phone maker because they got two or three bad phones in a row.
Click to expand...
Click to collapse
Well...conversely, you can't assume the other direction because many, not only my phone, can't get 3G. Further, my phone can't pick up satellites even after many hard resets and no non-OEM apps installed. As I keep on reading threads, it tells me the HD2 is poor with reception. There's something to be said about this.
After selling my phone, I'm tempted to buy another one. But I'll hold out for awhile as more feedbacks come in.
MirasHD2 said:
I have read that leather cases have something to do with this sometimes. Are you using one?
Click to expand...
Click to collapse
[OFF-TOPIC] Congratulations on your 100th post! You're a Senior Member now [/OFF-TOPIC]
a_ok2me said:
Well...conversely, you can't assume the other direction because many, not only my phone, can't get 3G. Further, my phone can't pick up satellites even after many hard resets and no non-OEM apps installed. As I keep on reading threads, it tells me the HD2 is poor with reception. There's something to be said about this.
After selling my phone, I'm tempted to buy another one. But I'll hold out for awhile as more feedbacks come in.
Click to expand...
Click to collapse
The lack of 3G can't be blamed on the phone, you know. I live in the center of Austin, TX and my 3G is constant. I've driven 100 miles south to a small community there and couldn't get anything higher than Edge.
Also, T-Mobile won't kick you from a tower that doesn't belong to them. At least, I've never been able to catch them doing it. I always get the closest tower and best reception possible. Problem is, T-Mobile simply doesn't have enough money to ensure that every corner of every city has third-generation towers.
This is the same gripe coming from iPhone users; they say that AT&T just isn't investing enough in putting out more towers.
Snarksneeze said:
The lack of 3G can't be blamed on the phone, you know.
Click to expand...
Click to collapse
Yeah, but the thing is - as I originally mentioned - I get 3G on my BlueAngel using the same sim card. Without this test, I would not have been able to point my finger at the HD2. The BlueAngel is something like the first PDA/phone ever and I still get 3G with it. I can't believe PDA technology has not advanced so much until now that I'm still using it after all these years.
a_ok2me said:
Yeah, but the thing is - as I originally mentioned - I get 3G on my BlueAngel using the same sim card. Without this test, I would not have been able to point my finger at the HD2. The BlueAngel is something like the first PDA/phone ever and I still get 3G with it. I can't believe PDA technology has not advanced so much until now that I'm still using it after all these years.
Click to expand...
Click to collapse
I see. Well, I certainly can't say what the problem is. As I said before, you may have just gotten a bad phone, which would suck but it does happen.
I've never dropped 3G here in Austin since I've gotten my HD2 in. Of course, the icon switches between [3] and [H] all the time, but it won't drop to [E] unless I manually turn off the "Data connection" toggle under Settings->Comm Manager.
Sorry but, our GPS on our Hd2 only works when in 3g? Just wondering because im on Edge at home and it dont work. havent tried in 3g coverage yet though.
starkall said:
Sorry but, our GPS on our Hd2 only works when in 3g? Just wondering because im on Edge at home and it dont work. havent tried in 3g coverage yet though.
Click to expand...
Click to collapse
I don't know. I was associating poor 3G reception with my phone's inability to find a satellite.
i live in long beach, ca and my phone finds gps even on edge. It also connects to 3g and has a stable connection. try replacing ur phone by using ur warranty.
starkall said:
Sorry but, our GPS on our Hd2 only works when in 3g? Just wondering because im on Edge at home and it dont work. havent tried in 3g coverage yet though.
Click to expand...
Click to collapse
No, GPS has nothing to do with 3g or your cellular connection. The GPS will work even if you have no sim card in and don't use it as a phone.
Also, I have to say, the GPS on my HD2 is one of the best I've used. I've had 4 other GPS enabled phones, 2 handheld standalone GPS devices, and 3 different bluetooth gps devices and the HD2 is definitely as good or better than all of them. I was very impressed... never thought a phone could work so well with gps.
google maps
GPS CONNECTION ERROR??!
am i the only one ?
No GPS receiver was found maake sure you have a gps receiver (built in or bluetooth that is turned on and configured towork with google maps for mobile. ??
UMM? is this so that i can bluetooth a tomtom or something like that and use their satelites ? cuz i ran quick gps why wouldnt gmaps use that ? my location is a little off but i am inside a brick apartment building. and its only off several blocks?
any way to configure gps to gmaps ?

I'm not in OLDHAM!!!!!! (Weather tab question)

Hi all,
I was just wondering if anyone knew why my Weather tab has suddenly started mis-reporting my location as Oldham. I'm actually a few miles away. Up until recently it always found and reported the location of my fairly small home town accurately, and worked great elsewhere too.
Now however, it keeps defaulting to Oldham. It also sometimes says Rochdale, or occasionally Manchester. These are inaccurate too. Just a couple of weeks ago it always got my location right, but now it hardly ever does. It seems to have suddenly lost its ability to pinpoint my location, so simply defaults to a nearby large town or city, despite the fact I'm miles away from them.
Incidentally, the four dots around the GPS logo (next to the name of My Location) no longer 'gyrate' while updating. They used to rotate in a 'wobbly' orbit around the globe logo in the centre, presumably to indicate GPS activity. Now they just spin in a fixed orbit around the central point (GPS still works fine in TomTom7 and Google Maps etc).
I have Location Service enabled, and allow it to gather data on my location at any time. The problem remains the same whether I'm connected via WiFi or HSDPA, or both.
Does My Location actually use GPS, or just cell towers? Like I said, it worked fine up until recently. I know people have had various problems with the Weather tab, but I can't find anyone with this exact problem on here. Any advice would be gratefully received.
Thanks,
Rob.
Mate, the GPS is the least of your worries. If Oldham is the nearest place of interest to you, you should move home!
elyl said:
Mate, the GPS is the least of your worries. If Oldham is the nearest place of interest to you, you should move home!
Click to expand...
Click to collapse
lol
But on a serious note, weather worked fine for me, until one day I did a hard reset.
Now I have not once had the correct location at home.
Weird ay?
I suspect that your weather location is tied to your local cell.
GF is on t-mob and I'm on O2, our HD2s regularly report our local weather location as being in different places even though we're both on the same sofa, my guess is that it depends on which cell signal is strongest, maybe your local one is temporarily down?
elyl said:
Mate, the GPS is the least of your worries. If Oldham is the nearest place of interest to you, you should move home!
Click to expand...
Click to collapse
That's my point; Oldham ISN'T my nearest town, but the damn phone keeps sticking it on my Weather tab anyway. My phone has never even been to Oldham!
My Desk in work officially sits between Brockworth and Hucclecoat. I get different locations at each side of my desk. It does sound like its a cell tower problem to me.
Yup depending where i am in town i get either north lincolnshire or appleby its very annoying
it doesn't use gps...uses information from the cell tower your phone is currently using. If that cell tower is labelled Oldham, then that's what you'll get.
I get saddleworth most of the time. I got tameside once which would be better
if i am getting hsdpa signal it's correct if i get 3g signal it reports wrong location.
Same here. I often get Poplar when I'm travelling through Hackney.
I experienced the same problem. It's weird that when I use Wifi, the location is about 30 miles away from where I am. But using 3g, it points to a couple miles away which is acceptable
here is one for you.. lmao
If I am upstairs at my computer I get Richmond, if I am in the guest room dirrectly below my desk down stairs, im in Preston. now if I force it to update, im in Smithfield until I get back to my computer and wait 15 minutes were I am once again, back in Richmond...
at leasts yours works, my location hasnt worked in the 2 months i had the hd2 works fine on my hero lolol
nokiaman1978 said:
if i am getting hsdpa signal it's correct if i get 3g signal it reports wrong location.
Click to expand...
Click to collapse
Funny, it's the other way round for me - it's generally accurate if I'm getting a 3G connection, but when it's HSDPA (most of the time) it usually shows up wrong (I'm on T-Mobile).
Anyway, thanks all for the replies. Nice to know it isn't a fault on my handset at least. Doesn't sound like there's much we can do about it though.
Cheers,
Rob.
RH Photography said:
Funny, it's the other way round for me - it's generally accurate if I'm getting a 3G connection, but when it's HSDPA (most of the time) it usually shows up wrong (I'm on T-Mobile).
Anyway, thanks all for the replies. Nice to know it isn't a fault on my handset at least. Doesn't sound like there's much we can do about it though.
Cheers,
Rob.
Click to expand...
Click to collapse
It'll depend on which cell it's connecting to then. It's probably connecting to an H-enabled tower which is in Glamorous Oldham, and the fallback cell is just 3G/GPRS and closer to home.
i have the same issue, somethings its ok and recognises my location as swindon but in my house it says im in wroughton which is a small village about 5 miles away.
I had a problem like this, but mine was 100 or so miles out.
I found out it was to do with where my time settings were.
I chose manchester (closest major city [and home city for me]) for my time.
So it made the weather show manchester as my location.
now i've changed the time to my location, its the same in weather.
dont know how much use that is to you, worked for me though.

How Many People Are Having MAJOR PROBLEMS with DATA on T-Mobile HD2(Stock Rom)

Because this is F'ing ridiculous. I'm soon going to be on my 3rd HD2(T-Mobile is shipping me a new one tomorrow) the previous 2 just kept dropping my data connection. After about 3 hours of LESS of use my data would go out and only way to fix this is by doing a soft reset which is absolutely ridicules considering the damn thing just came out not less then 3 weeks ago. Am I just having bad luck or is there really an issue here that either T-Mobile or HTC need to address ASAP?!
UPDATE
ok now im starting to think it was T-Mobiles network not being able to handle all the new data over there lines or what not. Its been a full 2 days and I'm getting great data coverage. I'm getting my replacement HD2 tomorrow via UPS since I called T-Mobile and told them about the problem they said they would send me a new one. What should I do now. Its such a pain to have to set up my phone the way I like it but then again I dont want to risk having another data problem.
vampsandbats said:
Because this is F'ing ridiculous. I'm soon going to be on my 3rd HD2(T-Mobile is shipping me a new one tomorrow) the previous 2 just kept dropping my data connection. After about 3 hours of LESS of use my data would go out and only way to fix this is by doing a soft reset which is absolutely ridicules considering the damn thing just came out not less then 3 weeks ago. Am I just having bad luck or is there really an issue here that either T-Mobile or HTC need to address ASAP?!
Click to expand...
Click to collapse
Dude, you are having some bad luck!
My phone is perfect. Well, it could use a keyboard, but otherwise...
same problem
I am have same problem..t-mobile 3g sucks i guess
It appears to be a common problems with HD2 users on the other side.
http://forum.xda-developers.com/showthread.php?t=614119&highlight=connection
I was on the phone with T-mobile a few hours ago for an hour because my data connection would randomly drop. When I try to click it to turn it on, it would make me start a new data connection, wtf?
If I turn my phoen off and back on, it wouldn't even connect, with anything. The guy at T-mobile made me do a hard reset. My connection is fine now, but this was a hassle. I also notice Im not getting any better 3G service (as he said he update my network with better coverage).
I have the same problem with my phone. I have to constantly turn the data off and back on to get connection.
Both of my phones are doing it. They were both replaced recently too. Wish I could vote twice.
same here even if i have a full 3g bar data wont stay stable
No issues here.
been reading and stuff and more than half of the people with an HD2 have this BUT THERE IS A FIX search for it just like I DID
if you can't find it ill just post the cab latter when I got nothing bette to do.... haha lol
tuppaacc said:
been reading and stuff and more than half of the people with an HD2 have this BUT THERE IS A FIX search for it just like I DID
if you can't find it ill just post the cab latter when I got nothing bette to do.... haha lol
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Click to collapse
That's great for you if you have a problem lol...I didn't when I was on stock. Glad to be on Elegancia now...pretty good s***.
No issues here. Bayarea.
The other day, I was in the Dade County Fair in Miami and my cell phone completely lost all connection (not just data, but cell signal as well). It would randomly come up again for a few seconds before dropping. I soft/hard reset, took the battery out for a few minutes... nothing seemed to work, so I called TMO USA the day after to see if maybe I was in the middle of an outage, but nothing and the guy from tech support couldn't help either... I had better service with MetroPCS....
The data connection dropping happens the moment I set foot in my home. It switches out of 3G and the phone starts displaying Edge, which is a lie because there is no network connection at that time (try to update weather and it simply spits out a connection error). I'm gonna try to flash something else and see if that works (I am on stock right now). If I cannot get this solved by the end of this week. I am switching to Sprint and getting myself a TP2 (since I need SIM card capability in my phone).
I did notice one strange thing though. I used CleanRAM (level 3 option) at one point at home when I was with the faulty Edge, and it switched back to full 3G. So, at this point, I am starting to believe that TMO put something in the stock rom that either hinders, or makes the connection lousy...
I guess I put away my ORD for as long as I could with this phone
To put it lightly, T-Mobile plan sucks in my area, I had to switch to AT&T ever since then I havent lost any data connections.
Although I just moved to EnergyROM the other day since I just like that ROM since I used to use it on my Touch Pro. I never had data issues with the Stock ROM. Only time I had a data issue is when there was an outtage in my area and then even the phone didn't work.
I could not get my data connection to stay on more than a few minutes at a time until I loaded up HD2Tweaks. Since then, it's been running perfectly.
It's odd...however, if your phone's only problem is just switching between Edge and 3G try setting the phone to only run on 3G...under Settings->Wireless Controls->Phone->Baseband->WCDMA...
If your phone is cutting out...that sucks lol...not a whole lot I can think of except for the fact that the laws of physics apply in this case...the higher a frequency is, the farther it travels with less energy but the less it penetrates the environment around it. This is in part caused by higher frequency waves becoming extremely tiny, with over 1900mhz having waves that are smaller than a drop of water.
AT&T 3G uses 850mhz and 1900mhz for their 3G. Its lower frequencies don't travel as far, but they have more towers to make up for coverage area and the signal will penetrate.
T-Mobile 3G is 1700mhz/2100mhz meaning that the slightly higher range, while seemingly insignificant, when coupled with less towers, will cause the far end of the signal range to have too great a degradation of power, and not enough penetration to be viable.
Along with this is the fact that many government agencies still operate on the frequencies that T-Mobile purchased, due to not having a backup for their systems. Enough power generated within a frequency range will raise the noise floor enough that your phone's signal will get cut off. Sounds crazy, but it does happen quite often. You ever hear static on your radio? Analog is great in that you can lose data and still function. So government radio's are perfectly okay with a little bit of background noise.
However, signals that broadcast an analog translation of a 1's and 0's, function like a digital connection. When packets of information are lost in significant quantities, or in this case they are known are "frames", your phone cuts out.
Signal interference is becoming more and more of a problem in the cellular world. Satellite communications have had to deal with this problem for years. Only now are enough cell phones being packed into a single area for the noise floor to rise in significant quantities.
Just my $.02
~Jasecloud4
for those who fix the problem can you post how you guys did it. i tried changing data to just 3g didn't work changing to voicestream it didnt work
I'm using HD2 since 25 march. Stock room. So far no problems.
Chicago & east sub.
No problems here... Ever...
Louisville, KY

GPS Issue, only in some areas. GSM network dependent.

Bit of an odd one. Basically at home with the phone on my home network T-Mobile I simply can't get a GPS fix. This problem has only happened in the last couple of weeks previously its been fine, a fix within seconds.
As some of you may know T-Mobile and Orange in the UK have now enabled roaming between the 2 networks. If I force the phone to roam onto Orange I get a GPS fix with-in a minute. Switch the network back to T-Mobile back to no fix.
If I'm in a different area, network on T-Mobile, fix within seconds. I thought maybe it's quick GPS wrongly loading the wrong area because of an issue in the cell db, I've set quick GPS to never update and now the GPS appears to cold start although quick GPS still says the data it has is valid for x number of days.
I've tried defaulting the phone but exactly the same with defaults and using GPS Test rather than TomTom.
Does anyone have any ideas? Is anyone else having the same issue?
I just tried another test. I roamed onto Orange and got a GPS fix in TomTom, I then set my network back to T-Mobile and the GPS fix was lost! As I switched networks I left TomTom running in the background.
A bit more testing. If I force the phone onto 3G T-Mobile the GPS works fine. My theory is what ever frequency the cell here operates on (some 5 miles away in the 1800MHz band) must be causing the some issue with the hardware
I'm thinking that most people wouldn't be able to experiment to see this, I'm just lucky or unlucky depending on how you look at it that I'm in a position where I can switch networks therefore changing frequency within the 1800MHz band and I can stay in the same place to test it. I've had in the past where the GPS would loose its fix for no reason and then just come back while travelling on a motorway I wonder if this was the same thing. Also the chances of someone owning a HD2 using the GPS and being on a cell who's frequency causes a problem is pretty small, and if your travelling you're likely to just think it's dropped for some reason, and oh yes it's back again now so think no more of it.
You are getting confused between GPS and GPRS.
GPS is the satellite system that you use to pinpoint your location (as with TomTom). If your phone is indoors or has a restricted view of the sky, then it cannot receive a signal.
GPRS is a data connection between your phone and the telecoms company. It is basically 2.5G, which way a intermediate step before 3G became set up.
fred_up said:
You are getting confused between GPS and GPRS.
GPS is the satellite system that you use to pinpoint your location (as with TomTom). If your phone is indoors or has a restricted view of the sky, then it cannot receive a signal.
GPRS is a data connection between your phone and the telecoms company. It is basically 2.5G, which way a intermediate step before 3G became set up.
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No, completely understand the difference between GPRS and GPS
I've proven with out a doubt that when using the t-mobile cell serving our house (2g) there is no GPS signal. Use another network still 1800 and there is GPS, use 3g, or move to another area on t-mobile there is GPS.
GPS was working at home while on t-mobile upto a couple of weeks ago, I can only think that the cell has had some work done and has changed frequency.
twerki78 said:
No, completely understand the difference between GPRS and GPS
I've proven with out a doubt that when using the t-mobile cell serving our house (2g) there is no GPS signal. Use another network still 1800 and there is GPS, use 3g, or move to another area on t-mobile there is GPS.
GPS was working at home while on t-mobile upto a couple of weeks ago, I can only think that the cell has had some work done and has changed frequency.
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Click to collapse
Silly question, but have you got AGPS activated? Because it can give you a rough location based upon the local cell transmitter info and any GPS satelite signals you may be recieving.
fred_up said:
Silly question, but have you got AGPS activated? Because it can give you a rough location based upon the local cell transmitter info and any GPS satellite signals you may be receiving.
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Click to collapse
I have AGPS disabled. I doubt my operator supports it. I have tried with QuickGPS disabled and enabled but makes no difference.
If I get a fix while on Orange, leave which ever GPS enabled application I have running, running in the background, force the phone back onto my home network (TMobile), go back to the GPS application there's no fix and no satellite signal being received not even a hint.
I've also tried with the SIM card removed and GPS performs perfectly!
Thank you, I thought I was going mad - my GPS has been working perfectly since I got the phone 6 months ago but in the last week has been dropping out or refusing to start at all.
I tried a hard reset, which fixed the problem until I started driving the next day - after a few minutes TomTom lost it's way. Using a bluetooth GPS proved the signal was good, so I was coming around to the idea that the phone was broken...
I have also now read other users that have had GPS problems when roaming, although usually when switching between countries.
Looking on the T-Mobile website about the orange roaming issue it say 'there might be a few quirky side-effects' but I haven't even signed up for the Orange roaming option, sounds like T-Mobile has changed something for everyone?
I have read that fixing the network choice to manual, not auto, can help with GPS issues while roaming - I've yet to test this.
boomboomer said:
Thank you, I thought I was going mad - my GPS has been working perfectly since I got the phone 6 months ago but in the last week has been dropping out or refusing to start at all.
I tried a hard reset, which fixed the problem until I started driving the next day - after a few minutes TomTom lost it's way. Using a bluetooth GPS proved the signal was good, so I was coming around to the idea that the phone was broken...
I have also now read other users that have had GPS problems when roaming, although usually when switching between countries.
Looking on the T-Mobile website about the orange roaming issue it say 'there might be a few quirky side-effects' but I haven't even signed up for the Orange roaming option, sounds like T-Mobile has changed something for everyone?
I have read that fixing the network choice to manual, not auto, can help with GPS issues while roaming - I've yet to test this.
Click to expand...
Click to collapse
I've had the issue for a couple of weeks I would say. Certainly last weekend I couldn't get a fix for ages when I set off and it wasn't until I was a way away from home that the GPS got a fix. This was before the roaming got switch on, of course it doesn't mean they were not doing something with the cell/network.
I too can get a perfect fix with external GPS or with a GPS nav system, or by changing networks! I've also tried another SIM card in the phone, again T-Mobile and get the same results.
I've attached some screen shots.
1st T-mobile no satellites, you'll notice that there isn't so much of hint of signal.
2nd Changing network.
3rd T-Mobile Orange and GPS fix.
All screen shots were taken with the phone in the same place.
Just come back from a drive just to test the GPS. Basically driven 30 miles away from home fixing the phone to T-Mobile and 2G and the only time I got a GPS fix was when the phone lost signal.
Parked in a layby and switched over to orange and got a fix with in a few seconds! Just can't figure out what the connection with being on T-mobile 2g is!
What Radio version is your phone using?
fred_up said:
What Radio version is your phone using?
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Click to collapse
Have the same issue with various official T-Mobile ROMs.
I had a play with updating my AGPS settings last night using the Google settings from this thread: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=544421 when working on Orange couldn't notice any difference, with T-Mobile still not GPS fix.
I left the GPS running over night on T-Mobile, admittedly indoors but somewhere I know I get a fix, there was still no fix 7 hours later.
I live in a rural village covered only by one cell mast. GPS starts and runs fine at home with or without the phone turned on. if I walk over the other side of the hill, different cell mast, the GPS drops out immediately - I can't test if 3G fixes the problem as it doesn't work here. Once the GPS has stopped I can't get it to start again, even switching the phone off to airplane mode doesn't help. Only a soft reset, with the phone still in airplane mode will allow the GPS to start.
Switching the phone back on and the GPS drops, however walking back over the hill to home - back to my original cell mast and the GPS starts again.
I'm pretty sure t-mobile have rolled out a change to their 2G system, but not to all masts? rural ones maybe last done hence why my home cell still works.
How to proceed from here? T-Mobile are kind of hard to talk to.....
One thing I did notice was in Memory Map the satellite view normally flicks across satellite numbers until it finds a signal, if the T-Mobile problem occurs this process stops and it would appear to have frozen the service?
I take back the hard to talk to part of my last post, I emailed support from the website and they phoned me back within 2 hours!
As to be expected they couldn't give any instant answers but I gave this thread as a reference and the problem is to be escalated.
The call centerthen phoned me back and asked if I was happy, also to offer me 30 minutes free calls for next 3 months - very nice thank you.
Good work boomboomer. Hopefully T-mobile will find something. I'd like to know what they find, still can't understand the connection between a GSM network and GPS though. I haven't tried a controlled test with flight mode but will try that later. Out of interest what part of the country are you in? maybe it's just a pocket of cells that are affective? I'm in the BA8 postcode area.
The problem certainly only affects 2G, 3G is fine.
I'm out of the country this week but fingers crossed T-Mobile will find the problem. It's nice to know I'm not the only one with a problem.
I'm quite a distance away, DT2 here.
I've been asked to test the GPS over the next few days and keep a log of when and where it doesn't work, they said their network people will ring me soon.
At least this fault is 'interesting' in the words of their technical support guy, he'd never heard of anything like it, so there's hope they will give it some time.
On the plus side they've also given me a free month of internet, so I can't fault their customer support focus.
Incidentally, do you have SPB shell installed? This was the only change I'd made on my phone at the time this problem started.
boomboomer said:
I'm quite a distance away, DT2 here.
I've been asked to test the GPS over the next few days and keep a log of when and where it doesn't work, they said their network people will ring me soon.
At least this fault is 'interesting' in the words of their technical support guy, he'd never heard of anything like it, so there's hope they will give it some time.
On the plus side they've also given me a free month of internet, so I can't fault their customer support focus.
Incidentally, do you have SPB shell installed? This was the only change I'd made on my phone at the time this problem started.
Click to expand...
Click to collapse
I didn't get chance to do any testing today at Heathrow as ended up being a bit rushed. I wouldn't say your not a million miles away. 22miles ish, the Cell that covers our home is in Dorset which is pretty useless when you have to call 999 because you get connected to Dorset who then can't pass you to Somerset and you end up being in a situation where you have no way of contacting Somerset 999 not great in this day and age! But I'm not going to get started on that one on this topic.
It's quite possible its a regional problem.
No I haven't installed SPB shell, I have tried it with a defaulted phone but still had the same problem.
I'm out the country now until Friday, but will do some testing when I return on my return journey. I'll fix the phone to 2g T-mobile and keep an eye on where the GPS drops out.
Oh dear, just got a call from T-Mobile technical networks - they don't support GPS as part of their service and won't be spending any time on the problem, case closed. They did say the problem seems to be with HTC devices only, blackberrys are not effected so it sounds like they have heard of the issue eleswhere?
Looks like it's a network switch required to solve the problem, shame that as I've been with T-Mobile for over 7 years.
boomboomer said:
Oh dear, just got a call from T-Mobile technical networks - they don't support GPS as part of their service and won't be spending any time on the problem, case closed. They did say the problem seems to be with HTC devices only, blackberrys are not effected so it sounds like they have heard of the issue eleswhere?
Looks like it's a network switch required to solve the problem, shame that as I've been with T-Mobile for over 7 years.
Click to expand...
Click to collapse
Hmm, T-Mobile sold me the phone for use on their network, the phone is sold with a GPS, that now doesn't work on their network surely they need to spend sometime working with HTC to resolve the problem.
I do have a case open with HTC under the ref 10gbc410001235 they were supposed to be taking it up with tier 2 but as yet I've not heard anything back. I'll have to follow it up when I'm back in the UK. It might be worth you also logging a fault with HTC quoting my ref. at least if 2 people call in with the same problem they may start to think it's not just one crazy with the issue!
My other half has a HTC Desire, I haven't checked the GPS on her phone. Not sure if they use the same chipset, of course one is WM the other android. I wonder if its a problem for all HTC phones or just the HD2?

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