Connected but sometimes not audible - Touch Cruise 2 General

Does anyone recognizes this issue?
Almost every call the other side once asks: R U still there?
Yes I am, and I can hear the other one well, but it seems that my phone shuts up a few seconds.
Technical service cannot find anything...

I remember that it happened to me when i first got Iolite... not sure how I solved it but have you tried to reset everything to default?

I think that I've reset the phone twice during the time I own the Iolite. A hard reset.

Have the same sometimes......when I end the call and dial again it's ok. Soft or hard reset not needed. Since a few days own a second Iolite so will see if it is phone dependent or a network issue.

Before this Iolite I owned a htc P3600 and before that one I had a Qtek. Always the same simcard and same provider. So I can not imagine that this is a network dependent issue.
What I could think of is that this happens at times the Iolite is busy synchronizing calendar/mail... ... maybe.

Mauvan: I was experiencing this issue, when Iolite was switching from 2G to 3G and vice versa.

torrentonly said:
I was experiencing this issue, when Iolite was switching from 2G to 3G and vice versa.
Click to expand...
Click to collapse
Sounds weird, but you never know. I can try to observe this during calls.

torrentonly said:
Mauvan: I was experiencing this issue, when Iolite was switching from 2G to 3G and vice versa.
Click to expand...
Click to collapse
Could be the reason indeed....in one Iolite I have a 2G-3G switch in comm. manager......and never have a problem when put on 2G, my other Iolite does not have this switch and I faced mentioned issue several times this week......even kicking me out of the call.
Thanks for the tip.....going to add the switch tonight!!!

@Frank: which switch did you use?

See this thread.....http://forum.xda-developers.com/showthread.php?t=663720.....should work on Iolite

Related

Problem with Wizard -> GPRS and receiving calls

Dear technically gifted people,
I have recently purchased the Wizard (i-mate k-jam) and have the following three problems:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
If someone would be kind enough to help me resolve them I would greatly appreciate it. I recently upgraded to the new ROM (the one posted on the clubimate site in March) but it did not seem to help the issue.
Regards,
egrib
i have the same problem! Have to turn it off and then back on again, very annoying!
Do you think turning the voicemail off will sort it out? I dont really have any need for it anyway
could be SIM related.
My wizard showed the same instability. I needed to reboot every night otherwise i would get dropped calls (straight to voice mail) no GRPS access, and the charging wouldn't work. I changed roms etc. What finally did the trick for me is I got my service provider (FIDO in canada) to change my SIM from the 2001 card i had to a current one.
It seems to have done the trick.
From my own experience and from seeing all the posts on this forum it seems like this device is full of bugs and is just not worth the time and money.
As there a similar device out there that actually works and people have no problem using?
Thanks.
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile...
egrib said:
2. If reset the device or turn on/off flight mode, the device has no problem connecting to GPRS/EDGE (provider MTS/Russia), but after some time it drops the connection and cannot reconnect until next reset.
Click to expand...
Click to collapse
you mean [G] icon on top of screen? well, this is a feature of this model, that after some time it detaches from GPRS, so [G] icon disappears. however if you'll try to connect to internet through GPRS, it will attach again and connect, so i wouldn't be so much concerned about it.
egrib said:
3. Flight mode switch does not always work. Have to turn it on 2-3 times before phone responds and turns the phone back on.
Click to expand...
Click to collapse
i've had the same problem, but i noticed that it just needs a bit of time for phone to switch on again. so when you're trying to switch off flight mode, tap it once and wait a bit. it should turn on after a while. at least it works this way with me..
eva_d,
I think you are entirely correct on point 3 - flight mode switch takes some time.
As for the other points, I don't think they are as easily resolved. When the phone does not receive phone calls (and calls go straight to voicemail) it does not seem to be a carrier problem since 1. i never had this problem with the same card in a different mobile and 2. once it stops receiving calls it continues to do so until a reset, regardless of where I am located.
The GPRS issue - i know what you are referring to with regards to the [G] icon (I have it all the time) but once i receive or make a phone call, I cannot reconnect to the internet until i reset the device. Also not a carrier problem. This seems to be an issue with all MTS users in Russia. So far unresolved.
Anyone other ideas anyone? Thanks
It's well known issue (GPRS on MTS Moscow; is your mts is in Moscow?). It was fixed in new ROM, that just was released week ago. Russian version is available.
eva_d said:
egrib said:
1. Sometimes the phone does not receive calls and they go directly to voicemail, even though I am in an area where all mobiles work and the phone shows full reception.
Click to expand...
Click to collapse
did you have the same problem with previous handsets in the same area? such problem are quite often caused by network issues not mobile and you should try reporting it to your operator's customer care. however, if such problem persist only on wizard and in various areas, then it's probably problem with mobile....
Click to expand...
Click to collapse
I have a kindoff similar problem. Just got my Qtek yesterday and I tried latching to cingular. What happens is when I switch on the phone, it takes forever to latch to the network. I see the
Y.
Y..
Y... going on for ever. In my old phone, just switch it on and there it connects to cingular. I tried doing the manual/automatic network selection and everything but it just takes too much of time to latch on. It finally latches (thank god !) but still its annoying. But once connected, itnever drops off or goes to voice mail. Looks like it has a starting problem
Also, reception wise, it shows less bars then my old phone when I am sitting on the same chair :?
Did anybody face the same problem, or am I the blessed one. Any tweaks or something that can be done ?
I also have problems sometimes connecting to edge/gprs, I think it might have something to do with handshaking accross towers.
I noticed that this happens when I enable TOMTOMTRAFFIC, it will get the traffic the first time I start tomtom, then 15 minutes into driving when it trys to get a traffic update it will not connect to gprs, it will keep dialing and eventually disconnect. Then after a rest, it will connect again but again after about 15 minutes of driving it has the same problem. Pretty annoying.
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
egrib said:
Vishny,
I am indeed on Moscow MTS. You mention a new ROM that fixes this - are you referring to the ROM that came out early this year (2.16.9.1) ? If so, I did the upgrade (english version) and it did not seem to help. If there is something more recent that fixes the MTS problem, please let me know where I can download it.
Also, are you having and problems with receiving calls? Thanks.
Click to expand...
Click to collapse
It's 2.18 ROM with new 2.20.11 radio rom. I'm having no problems with calls or GPRS. Now my device is perfect, I love it. Just try it, you can find it here:
ftp://ftp.xda-developers.com/Uploads/HTC Wizard/ROMS/
Thanks vishny - if that will indeed solve the problem.
Few questions, are there any other places to get the files (i am having problems logging into the one you provided).
Also, is this only for a Russian OS or do they have the same for english? Thanks
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
eva_d said:
fmraven said:
Guys, could you please advise me how can I download from FTP? It asks for username & password, but my profile's username and passwords wont work.
Click to expand...
Click to collapse
user/pass: xda/xda
Click to expand...
Click to collapse
Great! Thanx a lot.
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
fmraven said:
And another question. Would QTEK ROM work for K-Jam, or should I wait for official K-Jam ROM update?
Click to expand...
Click to collapse
it will work, but you need to unlock your device first with Lokiwiz or aWizard. search forums, there are lots of posts regarding this.
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
egrib said:
Thanks for all the help.
One question to Vishny and others - i see the new 2.18 rom update in Russian - does anyone have any idea where I can get it in english?
I assume the GPRS/calls problem lies in the Radio ROM - so another question may be how can i keep my english ROM but update my Radio ROM to one that would work with MTS in Russia?
Many thanks
Click to expand...
Click to collapse
There is no english 2.18 rom, because 2.18 solves specific problem with one of operators in Moscow. Some guys make hack, they flash 2.16 i-mate or 2.17 qtek english roms, then flash 2.20.11 "russian" radio rom and then install additional RadioDriver_GPRSStall_Wizard_Mar24.CAB they extract from extrom of 2.18 russian rom.
Look at this:
http://www.qtek-mobile.ru/forum/viewtopic.php?t=2131&start=30
vishny,
i installed the new radio rom onto the latest english i-mate rom and thw wizard finally worked with MTS in Russia without any problems. For that I thank you.
Unfortunately now for some reason once in a while the screen goes dark (as if the device is sleeping, the light is still blinking) and the only thing I can do is reset the device. Any ideas?
Thanks
p.s. why does this thing always have problems and as soon as i solve one, another arises :?

Phone - The operation failed.

Quite often these days I am getting the issue mentioned above. Even soft resets do not seem to help. Until I reset a few more times.
What might be the cause of this? Thanks.
Hope someone might be able to assist on this. Thanks.
I'm also getting this message nearly every time I try to make a call. The phone then looks like it resets the connection with the cell tower and it successfully completes the call on the second try. Then the next time I try to call someone else it fails again. I came to this forum to see if anyone else has experienced the same problem.
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
BlindDriver said:
Hey joej, I found out what might be causing the problem: make sure that your ActiveSync is closed before you try making a call. That fixed the problem for me.
Also, here's a quote from an email from one of my coworkers:
"Your Tytn was probably trying to dial a data connection at the same time that you were trying to dial voice and so it has to cancel the data request before you can dial out. There is a registry tweak you can do to the Tytn to keep the data connection always active when the phone is not in use and this may make it less frequent that you would have a problem
Activesync is supposed to stop when your data connection is unavailable. If you are making or receiving a call on the TyTN (or any GSM phone) your data connection will not be available and therefore not run. Do you have a lot of 3rd party apps running at startup as well? I have rarely had a problem with my Tytn and never during a call unless my battery dies on my BT headset mid call and then the device may get confused."
Hope this helps!
Click to expand...
Click to collapse
thanks for the update, i however am experiencing this issue once in a while and it is not with the activesync running nor a data connection going on. ugh..... guess mine is odd
Me too
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
yup, everything rocks in it except the phone functionality really needs to be improved to be more usable.
do you know how i can use the phonepad to do t9 for replying SMS ? right now i am finding it hard to do so as i need to use the normal input methods which is not as easy as a normal cellphone
omg I'm from Singapore using Starhub think I'm having the same problem too. Dopod 838 pro.
A soft reset works for me, but very frustrating coz you dunno whether you are missing calls - the screen shows mobile is up with signal and all but people can't call in.
Just started happening to me past few days but then again I just took over the phone from a friend who bought it 3 months ago (latest batch)
So frustrating. ... seems related to the activesync.. but then again still happens when activesync's not involved.
duman95 said:
Thank so much for the post count me in there too. I am southern central PA and just last week this started happening to me too. I have an 8525.
I have no acrive data connection nor any apps running that force a data connection. Every morning I have been resetting the phone 5-6 times before the freezing stops and it works. So annoying.
I am suspecting it is a network issue with cingular and them upgrading to 3g in my area. I suspect it as I had to travel north this week and discovered 3g coverage in Harrisburg so I am betting that is it.
I feel your pain and I have no fool proof thing to do on the phone to fix it. But man the phone on the 3g is fantastic.
Click to expand...
Click to collapse
Same here anytime Cingy plays with towers, have you ever got a message stating the call can not be completed at this time? Been getting that one lately as well.
I think that it could be an issue with the phone heightened by the nature of the cell network.
I am wondering if the phone has issues handing off between cell towers as I have the band tab active and there are freq choices so I wonder if the phone even on gsm has some issues dealing with hand offs.
I locked it on gsm and still had issues with the phone. I locked it on 850 and still had phone issues. Put it in auto for the freq and still had issues.
On the U network on Cingular since its the only one the phone is excellent. Data and voice work great. So it will get better in the US for us on Cingular. But man its going to be really annoying during the roll out.
I'm on T-Mobile and I'm seeing this problem as well. (It didn't go away after closing ActiveSync like I said it did earlier.) The weird thing is that this wasn't a problem until about a week or two ago; now all of the sudden it's happening constantly.
Also, I just installed the newest HTC ROM (1.35.255.2) yesterday and now my phone has started to drop calls. I've never had a problem with dropped calls in the 2.5 years I've lived in this apartment.
Ain't technology grand?
Well things have not improved for me. Today after 8 resets the phone finally settled down and did not freeze and was able to get on the network. It has been terrible for me the last 2 weeks...
I removed the eten dialer skin I was using. I wanted to make sure it was not due to replacing the Cingular phone skin.
We shall see tomorrow if the phone is able to work without multiple resets..
If not it is off to a hard reset and re-load to see if that improves it any...
I have taken the plunge and did a hard reset plus reinstall of everything. I had the same apps installed again and the problem seems to be gone now. *touch wood* hopefully this doesn't come again... a restore takes too long. I have also installed Sprite and did a full backup of the phone including the memory card just to be safe.
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
returned
Well I returned mine. Did the warrenty exchange. So far so good. No freezing and the phone seems to hold onto the network ok now.
I truly believe mine was defective. As the phone would show searching and not connect to the network.
I think that not being able to make a data connection is a network issue as it clears up in a few days.
pvs said:
This problem started for me this morning. (NYC/NJ Area - USA). I did a hard reset (actually, two) this morning, and it didn't fix it, even when the phone first finished the initial load (in a virgin state). Then, around 11:00am, it began to work again. Now, it's about 6:30pm, and I need the phone to call home to tell them I'm gonna be late, and it's out again. Seems like it's something not to do with the phone, but with the network (I hope). It won't connect in GSM, UMTS, or AUTO modes, FWIW.
Oh well, sure hope it doesn't takle two weeks to "go away".
Click to expand...
Click to collapse
also in the same area, experiencing similar problems within certain specific locations. Noteably these are locations that I get SPOTTY UMTS service, so I assume a tower upgrade is in progress or something that is causing this. Where I have full umts service, the problem does not occur.
at times i have signal, but calls don't come through (rings to calling party, but goes to voicemail before my device rings).
This is something related to 3G because when the sim is put in a blackberry 8700c, everything works A-OK.
Glad to know i am not alone in this
I have similar problems. Especially in the university of Hannover. There is UMTS. Since a few days Data Connections via Active Sync don't work.
Before I had problems with calls. For example freezing during call.
And of course in the university and on other places I have often to do calls twice.
I called O2 for that problem. They are upgrading the cell around the university to HSDPA.
Hi to all !
I had the same problems, then i removed the microSD card and the problem was gone. Now i am testing the phone without miroSD card. I forgot to say that i had the problems with boot too(No GSM) and now it boot perfectly.
Best regards
O2 XDA Trion (dopod rom)
I finally had to return the phone under warrenty. It degraded to no gsm all the time fresh from a hard reset with no mem card. The new device has been flawless radio wise for a week now.
Problems with XDA Trion SOLVED !!!
Hi again !
The microSD card was NOT the problem ! I tested the phone without SD card but that was not the problem. Then i go to my provider and change the SIM card with new one (the old one was very old so i buy new one) and wauuu it works. The XDA TRION needs the sim card with UMTS suport then it will work fine. So far NO freezing at all. I will let you know in a few days if something strange will hapen.
Best regards
Hi, to all with the problem “The operation failed” when trying to make a call:
Try to switch off bluetooth (specially if you are in UMTS (CMDA) network) and then try to make a phonecall again.
For me this helped to solve it.
First I also thought that it’s only a Provider network problem (I have 2 different providers, with one it works, with the other I have the “operation failed” problems).
So it is 100% a phone software problem. (Shame to HTC)
Give feedback if it helped you too.

Band switch turns phone on?!

Hi
I'm experiencing a strange behaviour in the last few weeks.
If I am on the road or in an area where utms isn't avail everywhere, it happens often that my device turns on without interaction.
Does anybody else has this effect? I've read from other users in the forum, having the same problem, but no where in connection with the band switching.
LaroCroft said:
Hi
I'm experiencing a strange behaviour in the last few weeks.
If I am on the road or in an area where utms isn't avail everywhere, it happens often that my device turns on without interaction.
Does anybody else has this effect? I've read from other users in the forum, having the same problem, but no where in connection with the band switching.
Click to expand...
Click to collapse
Have you tested this using Danielherreros Bandswitch application?
Mike
Can you please explain what you mean?
LaroCroft said:
Can you please explain what you mean?
Click to expand...
Click to collapse
I merely suggest that application as a way of confirming that it is the band switching that is causing the device to turn on. By limiting it to certain bands only you could confirm whether it's the switching that is the cause.
You do not say if you are running any apps that would be using the connection - regardless of band.
Mike
I tested it already. I changed the phone settings from "any" to "gsm only". No switch on, only sometimes if I loose the signal completely.
I don't understand why this happens. Is that a radio problem?
ROM Version?
What is your ROM version?
I'm experiencing the same behavior, but just since I upgraded to the 2.11 HTC ROM.
When the device is sleeping, it sometimes turns on, and when the device is not sleeping, it sometimes turns on the backlight!
ROM is WM6 bepe
But I think the more important question is the Radio ROM version. I use the most resent version 1.41

call receiving from time to time

My dual is strangely working from almost a week now. He didn't receive any call during a few minutes and then receive the sms from Orange telling i've missed some call. Form time to time I also can't phone or suddenly can phone again. Half an hour with Orange support when we try almost all that's possible on line dut that didn't help, and that's wronger and wronger alllong the day.
So It's now send by Orange to HTC and I'm waiting.
Did you heard somethings like that? Is it a Dual Known problem? or an Orange room problem?
Any answer welcome....
The Icon on the top said that the reception is good (three vertical lines)
and the sim card work well on other phone (tested on a Nokia and a Touch)
New HTC Dual received today.
The new one's working well untill I add some softwares.
The Niki again began to receiving call from time to time, call from the Nki still working.
The problem began after updating Norton security and adding s2u2.
Didn't really know which one is causing the problem, both are working well on a touch.
The only difference between my Touch and my dual is that the dual had am Orange room. Did you have information about that?
More trying.....
After a week of working, today, the problem of call receiving began again and is worse and worse along the day finishing with no call receiving and no calling from the niki possible. It didn't recognise any provider (at the beginning of the day, it find Orange and I can phone but not receive any call, all are going to my voice box.
I hard reset again the Niki, and install my last working backup with no more result than a non working phone but only a pda.
Carefully installing again quite all my software after a hard reset and the phone is working now perfectly.
The only think I found different from the last try is the small pop up who open when clicking on the icons on the top (connection, sound...). The pop up has desappear when the Niki's not working. The problem is that I didn't know which software is causing the problem.....
Any idea?
The problem is also only at work..... So may be, something in the surounding seems to have an effect on the Dual reception. Strange as Iphones, Touchs or Nokias seems to have no reception problem in the same room.
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Thanks for the advice, will try.
As my working place is near some IRM machines (working in an Hospital), Is it possible than my problem arise when all machine are working at the same time?
As the hospital is big, I think than almost one is working when I'm at work, but as the problem arise from time to time, not regulary, it look like something affect the NIKI reception and perhaps only the 3G. To confirm that, I left from time to time the connection when I walk just along the place where all IRM machines are.
Anybody can confirm that?
muzikfreakah said:
Ive also have the same problem, but ive solved it by disabling 3G and just going with GSM on "band" selection.
Click to expand...
Click to collapse
I've try To select GSM only and it works well.
muzikfreakah said:
Can you see your network signal bar having one line only then this is the solution for you. Just activate 3G on sites with good signal.
Click to expand...
Click to collapse
The signal is almost very good even when calling and receiving calls is not possible.
So, it seems that magnetic fields created by IRM machines can affect 3G+.
If the problem is due for example by the size of the walls, then 3G+ will never work at this place nor the GSM.
Just talk yesterday with an Orange Tech.
The UMTS antennas in the surrounding are at the same place than the GSM antennas, so my office had the best theorical coverage possible in the town.
The UMTS waves be affected by electromagnetic devices in the surrounding explaining why call can from time to time be directly rejected to the answering machine even the connection icon on my Nike is always with three lines and didn't change. It explain also that, when the phone card is inserted in other phone without UMTS, it works without any problem.
So thank again to muzikfreakah for giving me the solution. However UMTS seems to be not a very useful add.....
Is there any utility to switch automaticaly from an auto search to a maual search on a time base? Will be useful for me.
Hi i had the same problem, and found that it was the new S2U2(Newer then 0.98), that messed it up.
Im using 0.98 at the moment, and it works fine.
Anything newer than 0.98, hangs any incomming calls.
The one calling can often hear up to 10 rings, and my phone rings half a tone, when the caller hangsup, so theres no time to answer the call.
Thanks for your advice muuu, but in my case, the problem appear only from time to time at my office. So the theory involving electromagnetic fog seems the best. UMTS work fine when I'm outside work or at home and never miss a call.
However, when at work, I'm only sure with GSM to receive or make call. Seems to depend of the use of IRM (just near one of the bigest IRM machines concentration in Europe with some still under development).
S2U2 is working perfectly even with the latest version if I respect the no 3G at work and switch it back when not working.
Hope this may help somebody in the futur
Thanks I had the same problem so removed S2U2.
After talking with IRM experts, it seems that I'm rigth..... IRM interfer with 3G and Wifi and not with GSM
Switching to diamond a few month ago and never had such problem with the diamond!
Nike seems to be the only phone affected and mine after stop working during holiday's was changed by Orange for the second time. Seems to work well now for my wife, I've not tried again at work.

Gsm signal issue

I have my sgs for 2 weeks now. GSM disconnects around every 2 days.
At service mode (*#*#4636#*#* - Phone information) i can see this repport:
GSM disconnects:
====DATA=====
State: inactive
disconnected with last try
at 00:59
fail because No Error
The question is: why does this happen?
Is this an android issue or a hardware problem?
Any pointers?
Thanks in advance
.
do you ever enter a building, subway, or some other location where the GSM becomes poor?
AllGamer said:
do you ever enter a building, subway, or some other location where the GSM becomes poor?
Click to expand...
Click to collapse
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
betoNL said:
That's not the problem.
Gsm disconnects just like that ,at home for instance. And when I notice that and try to reconnect (settings- wireless networks- mobile networks - networks operators) it doesnt find ANY of them.
Then I restart the phone and gsm network is back.
If I dont notice disconnection in time (so I can restart phone, people just cannot reach me....quite frustrating...
Click to expand...
Click to collapse
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
AllGamer said:
i see what you mean now.
yes, i've noticed that on mine too, but.... that's because i was fooling around with some new Apps Widgets settings i was testing to control the radio and data to save battery.
Did you install any new Apps recently that might cause that?
Click to expand...
Click to collapse
Well I installed all kind of apps. but i have the feeling this problem was happening even before that.
And I dont need widgets to control data ( I think) because I set the sgs to use 2g networks only and I dont have apn configured( section is empty. Internet connec. only via wifi.
hondaguy said:
do you have an old sim card? i had a 3g sim card that wasnt even 1 years old and replacing it fixed connectivity issues on my nexus 1 and i had a similar experience with my old htc magic
Click to expand...
Click to collapse
Well, my sim card is VERY old (2002) and the carrier (Telfort) is roaming into another carrier's network (Kpn) with no extra costs of course like real roaming, but still roaming (I get the little "R" next to the signal strenght bars)
Anyway this never happened with the Nokia 5800xm running Symbian OS and using the same sim card...
Starting to get pissed of with Android...
With Symbian you hack or root or tweak because you want to, not because you NEED to like with Android....
And then you prob. get side effects...
Thank you guys for your time
I would get a new sim card if I were you. Every android phone that I have had seems to work better with a good 3g sim.
Get a new SIM card.
same problem, different phone
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Maranevim said:
i have the same problem on kaiser with flashed android on it.
sim is 2 years old, and now suddenly this happened, tried differents sim cards, but the problem persists. My guess is, it is a software problem.
Maybe i will report when I flash original WM6.1 rom onto it, if you are interested in the result
btw, this happened about two days ago and because of this im buying galaxy s so i hope the problem will be gone with new phone
Click to expand...
Click to collapse
Why you think the problem will be gone if it's still android and I also got it with my sgs? Or are you counting on Froyo?
Yesterday I upgraded my sgs to froyo jpc with kies. I am new with Android but the post of Aery was so clear that i didnt resist: http://forum.xda-developers.com/showthread.php?t=769400&highlight=froyo+upgrade
I did get stuck on reboot but could get out of it after applying a cache/data/factory reset on recovery mode (3 buttons)
Now I am being carefull with the 3rd party apps., and so far so good, no gsm disconnections .
Froyo is of course better that eclair but Android is still disappointing to me.
You flashed Android onto a WM device (i'm impressed); could you not teach me how to flash Symbian onto my SGS?
Voice dialing (over bluetooth or not) and proper connectivity control (network, data, gps and bluetooth) of android is years behind Symbian; and such a well written, light OS, it will just fly on a high-end hardware like the sgs; but that is an issue for another thread.http://forum.xda-developers.com/showthread.php?p=7938430#post7938430
Pls keep reporting..
AllGamer said:
did you guys see this other topic?
http://forum.xda-developers.com/showthread.php?t=769582
anyone able to reproduce this issue?
Click to expand...
Click to collapse
I think indeed that's not the same issue. My problem is that the radio signal get turned off during inactivity. That's why I got connection back after reboot: radio signal gets turned on again; later I learned how to turn radio signal back on without rebooting, but that is just a remedy , no real solution.
Try to upgrade to froyo, make a factory reset and be carefull with 3rd party apps. With froyo you will need less interfering tools anyway
I dont thing that my old sim card is the problem, but i'll try to replace it anyway...but first things first
Btw dou you have 3g turned on? Cause I never...
Another mistery: When I have 3G on I see those bars (signal strenght) dancing and that "death grip" thing happening:http://www.youtube.com/watch?v=LROTHrTR92k
But when I have it on 2G only the bars doesnt move even if I strangle it with both hands.....
Please repport later how it's going...
I had the same issue, i sent mine back and got my money back, i had also tried with different simcards and resets and nothing worked.. so hopefully my new galaxy wont have this problem. Its strange that these problems are so rare though.. But as long i get it going ill be a happy man.
fourth day with JPC ( and 4 days after a factory reset) so far so good no disconnections . I think problem is gone...
Today just to be safe, I got a new sim card....the other one was too old anyway(8 years)
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
alpachiles said:
i have the same issue, for a few days i can't get 3g. i'm seriously wondering about sending back my sgs. i've ttried all the settings, changed my sim..nothing...begin to think it was a fullish thing to change Desire to SGS..
Click to expand...
Click to collapse
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
yesterday i was swiching sims to determine if is a sim fault and suddenly i have my 3g/h back. happy owner again. i've tried all to do this, from firmware upgrade to servide mode settings..i don't know why but i'm ok again...
betoNL said:
Well... this is not the same issue.
I have 3G (WCDMA) disabled. I only use 2G (GSM) and WIFI for data/internet connection.
I Dont have a data account, I dont need it therefore I disabled 3G in order to save battery.
If you do want to use 3G, just go to settings - wireless and network - mobile network settings - network mode and set auto-mode (GSM/WCDMA or 3G/2G)
If it doesn't work, apply a data/factory reset and try again.
And if it doesnt work, it's probably hardware related and you should return it or send it for repair.
My issue is more complicated; next to the fact that I dont want to use 3g, my carrier is roaming to another network and probably Android OS or the firmware cannot handle it properly.
Android is still premature and the "Samsung - Android integration" seems to need a lot of development as well.
It is just a shame that basic functions like proper connectivity control just wont cut it. And Google is not doing any good either.
And dont let me get started on the voice recognition issue......
Hardwarewise, the SGS is superior that htc desire.....I wonder how it would perform if running Symbian^3 OS or Meego.....
I get a great sound quality from the stock music player just by mixing the equalizer and using the music clarity effect...just great...better than any other device I tried.
And the OFFLINE Gps experience is just great as well: the combination SGS - Motonav - External Bluetooth gps device is working like a charm.
I wouldn't change my sgs just yet......
Click to expand...
Click to collapse
Hello,
I know its been a long time since you wrote this thread but I just came by it!
I have the exact same problem with you (I had it since August) even now with the official froyo. I tried factory reset and no new apps (that could cause the problem) but it still disconnects randomly in GSM mode. However, when I have it on auto (gsm and wcdma) I have no issues. I just disconnect data from the power button in froyo. I am wondering if you ever found a solution..
Chryssa
Well, I am subscribed to this topic so I saw your post.
Good and bad news:
First the bad one: No solution yet, it keeps disconnecting IF I stay on "gsm only".
And the good (or a little better) news:
I noticed that on sgs, using "gsm only" or "gsm/wcdma (auto mode) makes no difference on battery consumption....
By the way, this is a Samsung issue, not really an Android one.
On a HTC Desire HD, you can use "gsm only" mode with no problems...
Thank you for your answer!
I noticed that about the battery too. So not too bad, I just have to keep it on auto mode then..
Same issue
Im having the same issue but in a optimus t the worst part is that i cant get service at all.. when i press change network preferred it wont change and when i try to press on turn on radio it wont work either....

Categories

Resources