I know this is the X1 thread, but the X2 one isn't running yet, so i kinda didn't have a choice. I've had my X2 for a bit more than a month now, working normally, but a few minutes ago I turned it on and there's these wierd vertical lines over the screen, as if there's columns where the pixels aren't turning on fully. The effect is worse at the top and bottom of the screen, kinda getting better in an oval in the middle. Dows anyone ahve any ideas on what has happened, and/or how I can fix it?
if a reset doesnt sort it out then its broken. since its only a month old then it should be well within its warranty.
Reset definitely didn't sort it out, I tried that many times. It eventually came good though about 16 hours later, sort of faded out. I was thinking it might have been a temperature thing, but the desk it was sitting on at work isn't in the sun or directly under the air conditioner or anything. Either way, if someone else has the same problem, know that all is not lost!
could of been temperature or moisture. lets hope it never comes back!! you sure noone sneaked in and accidently sat on it or anything?? lol
Related
Okay here's my fun little scenario that I searched for and hadn't come across anyone with the same scenario. Phone was working fine one day and next it would only display a white screen, thought something went wrong with the software. Tried a reset, tried a hard reset, tried a flash started getting some screen showing and then distorting and whiteing out also on startup would get crackled sound. Tried a few more resets and so on. Removed the battery for 3 seconds-20mins-8plus hours still having a problem. Distortion gets worse when pushing the battery in the back it seems and will eventually just go to white screen. Now I had bought a new battery recently and just for kicks threw it in, seemed to eliminate my problems. Except now as I just for kicks again am charging my old battery in the cradle along with the phone and the new battery it seems to be having similar issue although it hasn't been nearly as bad as before. Now I just took the "bad" battery off the charger and it seems to be just fine in the cradle at this moment, nevermind it's flickering again. Is more poor little Hermes on it's death bed, please tell me no. I paid $200 on it being used from a company who only warranties it for 14 days, I am almost at 30 now. I bought an warranty with it being used and all however they wont help me untill I reach 60 days I guess so I may be out of luck for 30 days before I might get it fixed or my money back. Sucks too because I switched to the $40 data plan with AT&T about 5 days ago and now I guess will be paying for something I can't really use. Okay it seems as though with random pressure on the back seems to cause it. I'm leaning towards some sort of a battery contact issue perhaps? What should I do to clean/fix the contacts?
For those that wonder why I just seemed to rant about my broken phone and seemingly figured out the problem on my own and are wondering why I am still posting all of it the answer is simple: To benefit someone else who may be experienceing the same problem or who may read it and have the problem down the road they will know what they should do. That and it's late and I'm tired
the screen issue is known to be caused by the D-pad connector coming undone
Okay I had run into that as a possibility however would that affect the sound to make it crackle? Also in experimenting some more this morning with the "old" battery in place it seems to be much much more sensitive to pressure, almost to the point of holding it in the palm of your hand causes the screen to go nutty and wash out to white screen and come back etc.. However with the new battery in its much more stable and I need to apply more pressure in order for it to reproduce these symptoms. I know you've been a member for longer than me and you also work for AT&T however my gut feeling is something else may be the culprit here. I tried recording a video using my backup phone last night except I couldn't seem to get it uploaded to show what the screen is doing. Oh well I really want use of the phone but I also don't want to void the warranty, namely my extra warranty which I can't file a claim for the next month.
Might have been just a weird coincidence, but the colour scheme on my X1 temporarily switched to 16bit colour between 11:55-00:30. A restart seems to have rectified it, but after reading the stories about the Zune, I just found it
same happened to me a few weeks ago but all has been well since.
and there i thought it was the new 2.009k bug.
Same happend with my X1i last night (noticed around 23:00), but I just had to turn off screen (stand by) and turn on again to get the normal colors back.
Something similar has happened to mine as-well.
Lol, what a strange "feature"! I had a rather odd occurrence last night to do with the screen as well, but it wasn't quite the same as you guy...
I had the "milky whiteness" (no sniggering at the back!) that's in the top corner of my screen spread to all four corners and to a lesser extent on the sides. I was a bit worried about it, because it was very visible, but a soft reset cured it.
The only thing that I can think affected it *might* have been one of my christmas presents... I got an USB plasma ball, which it does state on the instructions to keep it away from electronic devices as it generates an electrostatic field. Well, I didn't pay much attention an put the phone next to it without realising.
So, erm, keep your X1 away from plasma balls?
stats101 said:
Might have been just a weird coincidence, but the colour scheme on my X1 temporarily switched to 16bit colour between 11:55-00:30. A restart seems to have rectified it, but after reading the stories about the Zune, I just found it
Click to expand...
Click to collapse
Yep, Mine as well... X1i from T-Mobile NL W44; softrest turned my screen normal.
Mine too! this night at 1:00 (i don't remember exactly) i take my phone to watch a received sms ad the screen was white with gray/coloured line. Soft reset and it come back running. I was thinking on an hardware problem...
mine too, it happenned few times now, when I turn it to stand by mode then on again it is back to normal.
Mee too 2 week ago..
SquidgyB said:
Lol, what a strange "feature"! I had a rather odd occurrence last night to do with the screen as well, but it wasn't quite the same as you guy...
I had the "milky whiteness" (no sniggering at the back!) that's in the top corner of my screen spread to all four corners and to a lesser extent on the sides. I was a bit worried about it, because it was very visible, but a soft reset cured it.
The only thing that I can think affected it *might* have been one of my christmas presents... I got an USB plasma ball, which it does state on the instructions to keep it away from electronic devices as it generates an electrostatic field. Well, I didn't pay much attention an put the phone next to it without realising.
So, erm, keep your X1 away from plasma balls?
Click to expand...
Click to collapse
so if you play with your balls near your x1, the screen might turn milky white, yep i can see that....
I'm so pissed now because I dropped my three days old xperia and not only it left some scratches, screen does not turn on.
It worked when I turned it back on after the drop but now it doesn't anymore.
Screen does change from black to very dark blue when powered on but that's it.
I tried hard reset it by pressing the two silver buttons and power button(soft reset button) but it doesn't change anything. All I see is four purple lights blinking at each corner...
Is there anything else I can try?
btw, I'm using the X1i in USA...any good repair shop in austin tx?
Xperia Screec doesn't work ...
Hi,
I have exactly the same prolem as you. Dropped my Xperia and the creen doesn't work - aside froma dim, dark blue colour. I am so annoyed because I love this phone.
I was curious to know whether you had sorted the problem out and if so, exactly what you did.
Any help would be greatly appreciated.
Con
P.S. I am in the UK
I had the same problem a week ago. I dropped the phone (it was in a case) and the screen stopped working. Gave it to SE and they returend it to me today. I never told them I dropped the phone, i just said the screen stopped working. They got it replaced for me free of cost in the Warranty. Though the drop has caused the rear housing to crack a little and i am having problem removing and inserting the stylus. Its a bit hard than before. Also the Memory card refuses to come out. They said i would need a new rear housing which would cost be around US$ 40 for a new one. That will also get rid of my cracks under the volume button and all.
dropped mine once, screen went funny like yours, reset it, then all was fine.
I dropped mine, it took a really bad bounce on concrete, phone seems to still work but now there is a really nasty dent in the foil silver trim along the outside on one of the corners. Anyone have a guess as to how much it would cost if I were to send it in for repair to Sony?
Any1 with any info about the TS problem? Im having the same trouble.
UPDATE
Ok. So I figured I'd flash back to genericROM and stock SPL. However w/o any screen its kinda hard to figure out if I did everything right..
So my question is: Can you tell somehow what SPL your device has? in RUU perhaps?
Ok so I don't know if watermark would be the right word. But that is the best way to describe it. I had my phone in the case in my purse. Woke up and went to use it and it had a perfect rectangle in the middle of the phone that looks like maybe the screen has been pressed to hard and never let go of. I will show a picture to let you see what I'm talking about. I've never dropped my phone. And I know nothing happened to it because I was sleeping and it was never touched. I've tried to contact htc, no response. And I purchased my phone off of craigslist so not sure on the warranty and that sort. But I am very sad and hope that maybe you guys can help me. I've searched high and low but every search comes up with nothing, or not exactly the same problem I'm having. I've soft reset and hard reset but to be completely honest with you I think that It has nothing to do with the software but the actual hardware.
Thank you in advance!
it is called newton-rings you can read more about that on wikipedia
you can find discusion in here
http://forum.xda-developers.com/showthread.php?t=531329
hope that HTC will help you with this
oh thank you so much that's all I needed was a name for it!
I have noticed a mark like yours on my screen for the past few days, just thought it was about a damp under the screen protector, so today whilst installing wm6.5 I decided to remove the screen protector, only to find that the phone no longer responded to touch screen! looks like ill be in contact with HTC tomorrow about getting it sent back for repair.
I don't know if I am completly correct when writing this, so please correct if I am totally wrong.
This is not actually, per definition, newton rings. As described on wikipedia, newton rings is reflection of light between two surfaces where one is flat and the other is spherical. The width of the light and dark rings are supposed to become smaller the further out from the center of the spherical surface you go.
I have not opened my device yet, but I have a feeling that it is som kind of fluid that is doing this. I actually have a drop of some kind of fluid (probably water) coming in from the right side of the screen, just above center.
I will post back as soon as I have opened it.
EDIT: Ok, it seems I could be very wrong as I found this post: http://forum.xda-developers.com/showthread.php?t=560051
BUT, i still have drop of water (I think) coming in from the right side of the screen.
Hello,
The left side of the screen shows some Missingno type glitching (I've attached some pics)
Does anyone know where this type of problem comes from?
I had the screen replaced and it worked beautifully afterwards for a couple of days...
I also installed system updates.. so I'm wondering; is this a hardware or software issue?
Thanks for your time and interest
/Shady69
Happened to my wife. Needed to be returned and fixed, hardware glitch not software. I am not sure if it was a screen issue or some other hardware.
Sent from my XT1575 using Tapatalk
Did you have the screen replaced because of the screen flashing, or did the flashes start only after you had the screen replaced?
If the problem has been consistent over the course of two different screens, it would point towards a hardware fault on the sending end of the display connector, right where the ribbons leave the motherboard.
If this problem is brand-new, it might just be that the display connector was not fully secured when the new screen was installed.
Mine is doing the exact same thing. Left side goes all grey and static looking.
I took it apart and reseated the screen ribbon connector and at first I thought it made a difference, but now it continues to glitch out. I took it apart a second time and it has the half screen right at boot up. Sometimes it goes away just setting on the desk but seems to come back regularly. Its only the visual part of the screen, the touch points are still all in the same locations. And when I took a screen shot while it was glitching, the screen shot came out normal. So I am hoping its only the screen/digitizer that is going bad.
I am going to buy a new screen and see if that fixes it. Its only $60 on eBay and its pretty simple to take apart. I will post back if it fixes the problem. That way if someone else has the issue they will know.
Moto x style display problem
I have got the similar problems with display and I will return for warranty repair. I will tell you later what happened.
Downgrade to Lollipop , It worked for me.!
...
(This is the tip for everyone)
I replaced the screen and that seems to have fixed it for now. I haven't had much chance to use it since the screen replacement though. I will update in the next week or so and let everyone know how the screen replacement holds up.
The replacement screen only lasted about a week and now the righthand side has glitched out. I am going to take it apart and put it back together but i think its time for a new phone.
These phone are getting cheap and I really like it so I may just get another. Although the lure of a dual sim version is attractive.