Please Help me!
So I Flashed my Wing to a new rom (Open Touch v2.7), and it was working fine for a couple of hours, than it started acting up (Freezing up). so I pulled the battery and let it sit for a while, a little while after, I went to turn it on, and IT WOULDNT BOOT UP AT ALL (stays dead, off)!! After hours of trying to get it to respond, it finally got into bootloader mode and I flashed it back to the Shipped T-mobile Rom, it was working fine for a minute but when I turned it off and went to turn it back on IT WONT BOOT UP AGAIN, It just stays Dead! It doesnt even respond to charging (Unless I somehow get into bootloader mode after hours)
As of right now im continously trying to do a hard resset but it just stays dead and just trying to get it to start up at all, does anyone kno what the problem is Please?!
the battery?
or you got a lemon..... :'(
My Herald got the exact same problem after only 2 months of usage and back then it was still running WM5 stock ROM. I mailed the store I bought it from and got a replacement battery, that solved the problem.
battery
i put my battery into a diffirent Wing and it worked fine... do you still think changing the battery will help??
i put my battery into a diffirent Wing and it worked fine... do you still think changing the battery will help??
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If that is the case, no I don´t think it will help you.
If I read your post right it won´t charge but the chargelight will light up if you get it into bootloader? (tinking about this passage)
It doesnt even respond to charging (Unless I somehow get into bootloader mode after hours)
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Have you checked the batteryconnectors? They may be stuck and not quite touching the battery and when you try to hard reset the phone flexes a bit and suddenly you´ve got a connection. Also try and clean the small metal contact surfaces on the battery. As little as a fingerprint may result in a bad connection with the battery.
At least you flashed it back to stock-if it's still under warrenty and the tricks above don't work-send it in for replacement =)
At least you flashed it back to stock-if it's still under warrenty and the tricks above don't work-send it in for replacement =)
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Unless you used HardSPL and it still in there.
Good point!
i got the same problem today i flash my wing and i cant turn it on
Do a search for "unbrick"
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..
Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?
If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.
gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
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Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).
palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
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Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.
Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
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Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.
i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason
mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
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I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb
WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM
I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...
AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
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Stil have the same problem even with the Sd card out,
hermanb2004 said:
Stil have the same problem even with the Sd card out,
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My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.
I flashed it with a shipped rom and he works,
I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.
Hi,
I bought HTC HD2 TMOBILE from ebay and got it delivered yesterday. When i checked the phone it was working fine and it was a locked piece. Today morning i got the unlock code and the phone started working fine. I was just going through the features and checked the setting and stuff. Suddenly in 15-20 mins the phone restarted itself to the white pink screen of stick together. I thought its normal and gave it like 10-15mins to boot. Nothing happened. Had to take off the battery and tried booting it n still no response. I did a hard reset. Still the white n pink screen forced me to see the lame stick together msg. after a few resets the phones booted up and gave me the windows first time usage screen. I set it up and then bam! again it restarted to the stick together screen. i noticed tht it doesnt even shows the rom etc etc info on tht screen like it used to the first time.
Steps i have already tried...and none worked
1) hard reset
2) soft reset
3) reset with no sim mem card
4) flash tmobile latest rom from their own website ( tht screwed things even more as update failed at 8% and then the stick together screen disappeared and SOFTWARE UPDATE FAILED screen poped up )
5) Tried the HSPL3 to changed it to 2.08 HSPL ( tht got the stick together screen and nothing else )
6) flashed custom rom ( after multiple attempts it allowed me to complete update and after successful update the stick together screen appeared )
7) now i have reverted back to 2.08 thru hspl3. got back the stick together screen.
What can be done and why did this happen when i was just checking the settings?
IMPORTANTLY how can i fix this...
Check the battery contacts. My friend had a similar thing where only the wirth boot screen showed and it ended up being the battery contacts.
jaszek said:
Check the battery contacts. My friend had a similar thing where only the wirth boot screen showed and it ended up being the battery contacts.
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+1
This is a very common occurence on this phone...the little gold pins get bent easily and the constant rebooting is one of the main symptoms when that happens.
hmmmmmmmmmm i will try tht now... was keeping myself away from it as it has already eaten up half of my only holiday in this week...
you are a genius
my girlfriend thought she bricked her phone cuz it was stuck on the stick together screen......see was about to try to flash thr original stock rom when i happened upon this post and it saved us alot of time ......so i just want to say thank you so much
Hi everyone, I tried find thread with similar problem, but none was same, I have my htc touch hd around year, custom energy rom, everything working fine, last week first time phone turn off itself, I was just thinking maybe was me by accident, but today done already four times, there is no any problem turning on like different people said, no any stuck button, doesn't need to reset phone, or remove battery, everything working just fine.., never drop or hit to something, never split water on it, I tried reinstall rom to different, same, reinstall radio still turn off itself, most times when in pocket, please any advice or help...
many thanks..
looks like fresh SPL done job, phone if fine today all day, no more turning off..
Let us know how it goes after the fresh SPL. When my Touch Hd had the same problem as yours 1 day later it became non-resposive and got the BLACK screen of death. Lucky I had 1 day left for my warranty so I flashed back to stock ROM and stock SPL. I sent the phone to HTC Global centre for warranty repair and they replaced the motherboard.
for the moment going strong, already looks like battery life improved, and no more turning off..
----this is the story part can be skippable----
Well i usually find the solution of my problems on internet but this time i think my hd2 came to an end.
I always thought i will make it brick while trying to update a rom but it happened this morning when i was at school
it has an issue, sometimes when i press the buttons it does not wake the screen up
that happened again and i thought its the same problem, i took the battery out and put the battery back in
----end of the story---
when i turn it on it stucked at white screen with htc logo. i waited and it didnt pass to magldr screen(i tried several times)
i put it in bootloader mode too and saw Serial is showing there
(Note: when my hd2 is in this 2 modes it looks like if i leave it like that it will go till its charge ends)
But when i connect it to computer, screen goes black (backlight still on)
And i am not allowed to do anything (neither task29 or installing magldr)
so i made a research, some says "if you think its a hardware problem put it in the freezer and try if it works when its cold"
i tried and only thing it made was making its screen go black with a cooler style
( i can upload a video of it and screencaps of issues both magldr and task29 gave )
and i should say there were no problem except "waking up the screen" before all of these happened
I am using NexusHD2 CM9 rom that i downloaded from android.hd2roms.com
2.08 HSPL and magldr 1.13
and last night when i pulled my adapter from plug i felt it was overheated
Please help and sorry for all grammar mistakes
My hd2 has a problem that none of hd2's ever had
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nothing all that uncommon about that situation, there are lots of hd2's around the world in similar states, to greater or lesser degrees. There's a small chance that JTAGging it would bring it back, but i suspect not