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Hello, im buying Touch HD and I saw people whining about paint getting damaged and dropping off. I have had 2 Diamonds, people said the same thing about these but I have never had paint problem myself.
So could you tell do you have this problem or not with paint. other threads are spoiled full with "it sucks" comments from same people 10 times which makes it hard to read is it major or just some people scratching phones with keys.
Maybe even tell when and where you bought your device from. This effects do I buy HD now or when invisible shield comes for HD.
Thanks!
If you dont have touch HD please press "View poll results"
Thanks
I can only vote once so I will add this: 2 of my friends have the HD and 4 colleagues have the dianond or the pro. NONE of them have paint chipping, only one has a single chip as a result of dropping it on a brick floor.
At this point, the only thing that really puts me off about this phone is the endless complainin and whining... it must be a certain type of person this phone attracts because e.g. the iphone 3g had similar and even worse problems: freezes, very poor call recepion, memory leaks, ****ty battery performance, super weak cracking and scratching plastic back cover and still it gets a religious following of people who believe and support it till the bitter end... ignorance? i doubt it, the iphone is an amazing phone, just like the HD.
I've been using HD for about three weeks now, and don't have any signs of paint coming off anywhere. I carry it in my pocket without any shield or case (although I don't carry keys or anything like that in the pocket).
nin2thevoid said:
I can only vote once so I will add this: 2 of my friends have the HD and 4 colleagues have the dianond or the pro. NONE of them have paint chipping, only one has a single chip as a result of dropping it on a brick floor.
At this point, the only thing that really puts me off about this phone is the endless complainin and whining... it must be a certain type of person this phone attracts because e.g. the iphone 3g had similar and even worse problems: freezes, very poor call recepion, memory leaks, ****ty battery performance, super weak cracking and scratching plastic back cover and still it gets a religious following of people who believe and support it till the bitter end... ignorance? i doubt it, the iphone is an amazing phone, just like the HD.
Click to expand...
Click to collapse
I think the reason people winge on here is because we are geeks. fact. we want it to be the very best technically and also to look at. The Iphone is aimed at a different market. maybe the more fashion concious? i.m happy with my HD and I've been using wm since the first spv. go and get yourself one. they are great, I wish the rom chefs would get on it though. hope dutty starts cooking soon!
Have been using it for the last 2 weeks and I have purchased from orange. I had no problem with the body /paint. I am quite a heavy user and don't use any case.
In addition,every day at least for 2 hours, I use it for listening to music over A2dp, using opera and rss hub as well as checking, replying email/sms, freezing issue people mention did not happen once.
what the heck - I'll vote on this one
phone is now 2 weeks old, direct from Orange.
I tend to be reasonably careful with it - buit no more so than I've been with any other phone really.
This means it usually (but not always) get's carried around in it's sock.
It doesn't get put in the same pocket as my keys.
I not at all careful though when putting the stylus in / out.
No paint issues at all, nothing, nada, zip. Looks exactly the same as it did when I got it out of the box
That said, from looking at the (few) posted pics on the other poll, I would say that there is definately a (small!) batch of phones out there where the paint hasn't been put on properly.
In my opinion (form what that's worth LOL), those owners should be sending them back for a replacement unit.
A chip of paint coming off - could be anything.
A chip of paint where it has left a spot of paint in the middle of the chip - that doesn't sound right to me.
ok I'll bite....
had device for just over two weeks. Overall very impressed, just found opera a little slow, but not unuseable.
Then the paint started coming off. I haven't dropped it, it's been well looked after. At the stylus slot, there is maybe a 2 mm strip where the paint has flaked off. I found the more i used the stylus, the more the paint came off.
Then I found it coming off near the home button. So it would only get worse.
IMHO this is not acceptable for a £500 handset. That is a LOT of money. I'd rather the handset finish was better than the trendy packaging.
So I mailed HTC and they told me to return it.
I will wait until this has been resolved before getting another.
I dont own one so I didnt vote, but yes I would say there is an actual issue with the paint.
Just look at these polls
xda-developers - 37,9% having problems
A swiss forum - 9,4% having problems
A german forum - 17,5% having problems
My paint go off. Less than one week of normal use (never fallen, never clashed or shocked). Scandalous, 600 euro paid.
My serial start with "HT843..."
Thank you for your replies. maybe there was some batch with problems, but it doesnt seem too big problem to make me not buy touch hd :>
less than 20% with problems - some user faults (not blaming anyone) - and some inaccuracy from poll, cant tell everyone who voted has HD.
Id say it isnt so big problem and since stores and HTC said to replace the device its fine for me. Sooon touch HD <3
I was fortunate enough to read about this before I started using mine, so I've been EXTRA CAREFUL, and haven't had any problems so far... >fingers crossed<
I've had no problems, but then I'm being quite cautious after seeing the paint chipping others have experienced before I got my HD.
ordered my HD yesterday, I hope it was just one faulty batch or something, getting invisible shield asap it comes to zagg.
for what its worth, i had my HD ordered on the 19th of Nov. and after using it for 3 days i noticed two extremely small paint peals on the top left corner. device has been cared for like a baby!
Time to buy invisible shield :> ordered mine 4 days ago, should be coming sooon to save my HD from scratches and stuff.
I got mine since 4 weeks now. Carry it without any cover in my jacket or my pants. Sometimes together with my keys "shame on me". It even made one hard contact with the floor from 5feet. Not one scratch. Got lucky.
But since I read here, maybe invisible shild isn't a bad idea at all.
are here already some closeups of HD with IS installed?
If i knew this i would happen, i would have never have bought mines.. completely amateurish
Yes my paint comes off too.
Have a spot on top, 1 on the left and one on the right side.
All three are non-scratches, but 'round-ish' spots were the paint fell off.
On the bottom side the paint around the USB connector flakes off very baddly.
Going over it softly with my nail, you can feel the paint chip off like mad.
I was one of the first to own an HD in the Netherlands.(reference to the possible batch problems)
I'll post photos and serial later.
Paint scratched but only by keys
I scratched my phone badly with a set of keys placed carelessly in a rucksack. In a few weeks of ordinary use no other parts of the phone (except the parts scratched by the keys) show any sign of damage - even around the USB port where I always try inserting the cable the wrong way around appears undamaged.
Hi,
I'm buying a windows mobile based phone, and so far every one I've looked at has some kind of design flaw.
I've already bought and returned a HTC Touch Diamond, because it had a nasty orange cloudy patch on 1 part of the screen.
What I've found so far is:
Touch Diamond: Orange clouds on screens, and random phones with bad contrast.
Xperia X1: Phone housings just crack of their own accord, not due to abuse.
Touch Diamond 2: Allows dust to get between the screen and the touch panel. (This is especially bad for me as I work in a very dusty environment, so the phone would end up full of dust pretty fast.)
I really like the look of the Touch HD, and after searching so far I haven't found reports of any flaws.
So does the Touch HD have any of the above flaws, or any flaws at all?
Or if anyone can name any WM based phones that have specs similar to the above I'd appreciate it, preferably VGA resolution or above.
Thanks in advance.
Well early on there were a lot of people complaining the paint wore away from the metal casing very quickly, although this never happened to me. I don't think there are too many common problems or at least none that I've had myself.
the paint chipping happened to me also, especially around the mini usb connector and also around the stylus area. The edges of the screen are also starting....
Small detail, not very annoying, but hurts when you paid like 500 euro for the device.
have had it for just over a month, I think the raised metal section on the back cover seems to scratch fairly easily (a bit like the X1's back cover, actually) - I would advise putting InvisibleShield or something similar *specifically* on that section.
back cover is a *whee* bit loose from me pulling it open and closed to hard / soft reset the HD, but otherwise of issues.
Wish it had a lanyard hole, though.
Buttons don't light up... How can you see the buttons in the dark? There are little ways of reflecting the screen light, but you know what I mean, buttons that don't light up?!?!?
Smallest ever notification light is on the power button, how you see this when you just put the phone down next to you I have no idea! Bit pointless if you as me.
Back case is a bit 'loose', but thats after constantly taking it off to flash my phone. You could just pad the back with a sticky pad on the inside of the back cover anyway which would stop it from happening.
Haven't had the issue with scratching the 'bulge' around the camera lens, its brushed metal anyway so can't say you'd notice that much.
Other than that, the phone is mint... Get one...
Well for scratches on the metal casing i don't know cause i always look to put it on something soft when i use on the table or other rough surfaces.I watched a video on youtube which showed how hard is to scratch the screen and the back have a look...
http://www.youtube.com/watch?v=sVIPSK0P2EY
But just in case if i were you i would get one of these
http://www.youtube.com/watch?v=yH-CPWCPCco&NR=1
Well i've had mine 2 months, i keep it in the material sleeve it came with and have the screen protector on and as of yet its been fine.
The screen protector could do with being replaced as there are a few scuffs on it. Very good device though, i've been very pleased with mine. I've used iphones and was never impressed by them. The only flaw i would pick up would be windows mobile itself... I do get occasional error messages as per windows desktop but nothing major.
If you don't mind there being no hard keyboard then i'd say its a fantastic device.
It's really very annoying
buy this never happened to me.
6 months in...
For “new” potential users I’m 6 months into using my Touch HD.
Good points.
Screen – I use Pocket Informant with mini text in the month view and I can actually read enough of each entry for each day of the month to plan at a glance.
Any kind of detail to look at and the screen helps, it is both large enough and has good enough resolution to see detail. The Iphone looks bright and very crisp but doesn’t get down to the text and other detail the HD can.
Size – it’s a good compromise between screen size and pocketability. It’s also quite slim.
Battery life – I’m pleasantly surprised – it lasts a good 2-3 days and using stuff like CoPilot as a SatNav doesn’t pull it down too quickly.
Stability – a few resets but relatively few and usually because I’ve been a dumbo about doing something.
Multi tasking – recently used the phone on a Bluetooth headset, whilst also guiding the caller using the satnav and also looking up the company he wanted on the internet…all at the same time – stunned it all worked, I even managed to navigate between the various active “screens”.
The “What’s that” factor! – most average “joes” have got into Nokia, Motorola, Iphone etc but the Touch HD is a relative rarity – so if you want to be different!
Phone – signal reception and call quality beat my previous Motorola Rizr Z3 hands down. Also my boss has an Iphone and his call quality is awful. My Touch HD is almost like using a landline – certainly better than the last 3 dedicated phones I’ve had.
Pulling out the stylus wakes the device – great and so obvious!
The actual device itself is still as new! I do use a case though.
Loads more…
Bad points.
I don’t use “touch flo” – many of the things I need to do mean using the stylus so for me its either all or nothing – TF doesn’t do for me!
Few hard key options – I used to have a one key push to bring up my diary (HP4700).
Useless LED “alarm” light on top – too small – too dim.
Camera – sunshine and its OK otherwise not great – no flash etc.
Battery life – it’s good but we are all waiting for more! Surely everyone wants at least a week without charging so you don’t lug a charger everywhere you go.
Stupidly small space of a couple of lines to answer text messages – duh! (I know there are fixes but I’m cautious about warranty and unrecoverable ****-ups!)
Installed…
CoPilot live 7. Works well (especially with the recent free screen resolution update to suit the HD)
Pocket Informant – best PIM/Diary/Contacts program I’ve ever used – I have a lot of diary stuff and quick access to good info.
Magic Button – useful although somewhat overtaken by changes in WM6x
Gsen – tweak for the G sensor options.
HD tweak – useful for customising a load of twiddly things.
Memaid – cleans up a bunch of iteme WM6x leaves woolly.
Pocket TV – useful for viewing various “movie” formats.
Resco File manager – MUCH better than the native WM6x file explorer – how can you live without it?
Accessories…Piel frama case – its ok but the leather around the screen blocks left margin stylus actions slightly (I’m left handed). Also it would be better using a magnetic closure instead of a popper, you can flip a mag closure shut with one hand movement but not the popper version. The front cover is a bit too soft so it would still allow something to crack the screen at a push. It also means if you receive a call by the time you’ve hauled the thing out of your pocket you’ve carried out some unknown screen clicks by gripping the case. Having said this I’ve tried two other cases and gone back to this one.
Thanks for all the replies.
If the paint chipping is the only problem I'll buy one, I'll be getting a case for it so hopefully that will protect it.
I'm moving from an iphone which I managed to keep in pristine condition, right up until I lost it
I tend to use the web browser quite a bit during the day, what kind of battery life could I expect out of the HD with say 2-3 hours browsing on 3g?
Just picked up a Snap. (Euro model)
The top row keys (menu keys, home, back, etc..) make a funny sound when I click them. They feel very "wrong". It sounds like it makes a click before I actually push it all the way in. So there is a sorta plastic-y double-click sound.
I rushed back to the store and the guy opened another box to compare and that was making the same noise too. He suggested it's new and will break in with time. (The display model was good but it has been "broken in" by a lot of customers.)
(QWERTY part of keyboard is fine.)
I'm inclined to think BOTH phones had a problem and it makes me feel uncomfortable.
I had a similar experience with a laptop's touchpad button once and it got worse over time. So this is why I'm pessimistic.
Has anyone else had this problem/issue?
here i'm. same problem on my italian htc snap.
is there something that can we do to fix this problem?
Well it's good to know.... but also sad news because apparently HTC screwed up something.
After using mine for 24 hours the problem was worsening so I just returned it to the store.
I don't know how old is yours (and if it's getting better or worse), maybe you can also return it?
I didn't get another one because frankly I was not awed by the Snap.
Coming from an Excalibur (S620) and based on specs I was expecting to be blown away by the performance of Snap.
But with 3VOLUTION's latest 6.5 ROM on my trusty (and beaten) Excalibur I could not see any improvement. (minus, of course, 3G and GPS)
Maybe I will buy another Snap in the future but going to wait until this hardware issue gets acknowledged/fixed.
PS. It is important to point out, the phone they had on display -abused by a lot of people- was PERFECT. Strange.
@an.ghezzi - please let me know the age of your phone and how this issue develops over time.
i've bought the snap just a week ago and the problem is always here.
not worse, not better. let's wait, maybe someone can tell us what's wrong.
: )
PS. the "funny sound" came only from the "call" and "home" buttons. the others sounds ok...
Just an update.
I picked up a second Snap a couple of weeks ago. Tried the keys in the store and they were not perfect but almost.
Lately I'm getting pissed off with them again. They are just as bad as the first one was. And I know this is a minor problem - probably not even a problem for most people - but I get so frustrated by it. This damn thing feels so cheap. Cheap crap plastic. My Excalibur is 3 years old but still rocking stronger.
I'm not happy.
Same with me. I have a T-Mobile Dash 3G and was wondering why this was happening. It's happening on my left softkey button and home button. I'm gonna take it back to T-Mobile on Tuesday.
Yeah I'm very pissed about this. This new phone (second one, after returning first) is just sitting in my drawer and I'm back on my Excalibur. Squeaky cheap plastic is my pet peeve.
Unfortunately I'm through the 14 days return so I'm stuck with it.
I have one of the first HTC Dash 3G's, got it from Customer service before they were even available for sale online or stores, I have no problems with the buttons what-so-ever, no clicking, just smooth presses. I wonder if there was a shoddy batch that went through to some areas.
Try some rubbing alcohol
On my Ozone, I've noticed a bit of trouble with a few of the keys on the top row feeling spongy. I used a alcohol wipe to kind of loosen up the keys which worked great. I also had noticed the battery cover recently started creaking, so I tore a business card in half and placed it over the battery, which tightened that right up.
same problem here!
Now i know why there are less stocks of snap in asia! i have the same soft key problem, even after one to one exchange! am really disappointed with htc on this, not sure how many others have this problem and if there is anything we can do to fix this? maybe even take it apart??? arghhh...
I ended up selling my second Snap too.
Besides the sticky keys I just did not like it :-/
ookba's custom ROM made it a lot nicer but I just could not get used to the device. Yes the keyboard looks great but the overall design is odd (screen too small compared to the whole unit), it just did not feel balanced.
I have a bad feeling about the fate of the "standard" WinMo (non-touch) edition. The new professional devices are getting nicer. They need to get a new finger friendly OS and a proper capacitive touch screen - once they do that, non-touch will go extinct.
I guess it took me until now to see how Microsoft ignored mobile development for so long. What was killer technology in 2006 is just a mess by now.
I still love my Excalibur, I dare to say it was the best phone I ever had.
Here is how I imagine the perfect phone: Blackberry makes the hardware. Ookba joins Microsoft and they release WinMo 8, or so. XDA community builds GUI.
I really wonder how many people are facing this issue... sigh.
So far, it seems its happening all over the world. I have tested and changed 3units. The current one is a bit better ... at least the call button does not creaks as much. But I miss the e71 in terms of built quality. I was hoping there is some hack we can perform to fix this.
Hi guys
I bought my HTC Snap from Singapore. Experienced the same "weird" feeling, but only on the Call (Green) and End (Red) buttons.
Seems to be getting a tiny bit better after using it for a week (or maybe i've become accustomed haha)
Agree with you on the screen proportion thingy. I still love my old E61. Keyboard + Screen was spacious and lovely. Fast forward a few years and this is the best HTC could come up with?
Still scouring the forum for applications to customize my home screen (panels). WinMo 6.5. Any tips? Thanks in adv!
which better HTC Touch Pro or HTC Touch Diamond2 ?
now i have HTC Touch Pro, can buy HTC Touch Diamond2, which better
and why?
2 is always better than 1, right?
Strictly in terms of specs, the TD2 outclasses the TP, but there is a Touch Pro 2 available, which just ever so slightly outclasses the TD2. However, it is heavier, larger, and more expensive. From there, it depends on how badly you need a 'real' keyboard.
The only advantage of the Touch Diamond 2 is the slim size (and longer WVGA screen vs. TP). I prefer the more solid feel of the Touch Pro, and after seeing the Tilt 2 (TP2) today, it's definitely a better phone than the Pure (TD2).
Interestingly, the Pure demo phone at the AT&T store had an unresponsive screen. They said it was the second one that had failed. It could have been from their security controls, since I haven't heard of the TD2 having a bad screen.
i was trying to figure that out myself. td2 or tilt2. i havent played with the tilt 2 yet. i bought the pure and love it. like everyone else says is the keyboard and the more cost worth it. to me it wasnt. i bought the fuze when it first came out. i rarely used the keyboard. so a keyboard wasnt that important to me. either way i think there both good phones and you'll be happy with either one.
The TP is not equal to D2. TP is the equal to Diamond1.
So it's D2 of course.
For me, the absence of a real keyboard was offset by the Diamond 2 being slimmer, lighter, and narrower, and therefore fits easily in your pocket with a silicone cover protecting the case.
I rarely wear a jacket to work, so I can't put it in any larger pocket, and since dropping my Himalaya about 4 years ago and smashing the screen, I've not trusted belt clips (fastening broke).
I had the original tilt, got it when it first came out. I really liked the phone. I loved the tilt up screen for video viewing. Im a pocket carrier so the only complaint I had was the size. It was a bit bulky in the front pocket. This time around I got the pure and am loving it so far as well. Definitely feels better in the pocket. Love the 5mp cam. Not sure what the tilt 2 is equipped with. Have deleted many unwanted programs to free up space and helps immensely with lag as others have complained about. Was majorly disappointed that it doesnt support all flash as I was under the impression from the pre-release descriptions. So far thats my only complaint.
I used to face question as same as yours when i decided to buy a new phone to instead of my old hurricane. Between TD2 and TP, finally i choose the first one.
A couple weeks ago I got a new myTouch 3g with 3.5mm jack from T-Mobile. I had a lot of issues with it, including it spontaneously unmounting from my computer when trying to copy files to it, the speaker suddenly ceasing to work, vibrate seemingly turning itself off at it's leisure. Pretty annoying, so, I exchanged it. I'm having the same issues. I'm irritated. It doesn't have the gorgeous hardware spec to make it worth the trouble I'm having. I've tried different cords, different micro SD cards (including class 6) and haven't stopped having these issues. So, I'm going to exchange the phone and get an HD2.
I've read up on all the forums about it, and I understand that WM is not the most intuitive/trouble free mobile OS out of the box, but I'm confident that I can tweak it enough to my liking and be happy with it. The HD2's magic hardware makes me think it'll be worth it.
I've tried all the phone platforms except WM up to this point, including Android, iPhone (all gens), blackberry OS, and WebOS.
My favorite is WebOS, but there's no hardware out there yet to make it worth it to use it. I've tried the Pre, and there are too many hardware issues, including the dreaded Oreo Twist, plus the battery life was absolutely horrible. It's smaller sister, the Pixi, is too underpowered and the screen is too small. However, the OS itself is a thing of magic. It works great, has tons of polish, is very intuitive (I never knew I needed a gesture area until I had one), and is very open to hacks and tweaks. When someone can put WebOS on the HD2 my mobile life will be complete, that is until the next best thing comes out. Maybe a 5 inch screen?
Anyway, getting back on track. I'm excited that I'll soon be joining all of the wondrous HD2 discussions once I have my almost tablet phone in my hands.
-Ashley
Good luck with your HD2 and welcome to the forums. My HD2 is my 8th WinMo device.... WinMo is the most versatile and customizable mobile os out there, but it does take some learning and tweaking to get it the way you want. After my Athena with a 5inch screen, I got spoiled and used to having a big screen. I had a raphael after that, but that screen was to small after having a 5" screen, so I'm happy to be back on a device with a big screen again. You definitely have trouble going back to a small screen after using devices with nice big screens.
Have fun.
Welcome to our little corner of xda Ashley....congratulations on your excellent taste in cutting-edge mobile electronics, and your uncommon wisdom in actually doing your research before spending your money. Wise choices for both of those
The only heads-up I could offer other than what you'll find (and have found) through careful reading here, is to be prepared for the step from a resistive screen to a capacitive one...that difference will have as much impact in your experience as the size of the screen does. It's not a bad thing, but I might suggest you start now getting used to having your thumb hover about 2mm higher above the screen than you're in the habit of now
Let us know if you run into anything daunting or confusing or just need suggestions.
Thanks everyone! Although I'm pretty sure the myTouch3G actually does use a capacitive touch screen, it's not nearly as responsive as I noticed the demo unit HD2's were.
ashykat said:
Thanks everyone! Although I'm pretty sure the myTouch3G actually does use a capacitive touch screen, it's not nearly as responsive as I noticed the demo unit HD2's were.
Click to expand...
Click to collapse
Correct...The MT3G does have a capacitive touch screen.
The screen on the HD2 is far too responsive IMO and most will agree...there is a program called BSB tweaks that you will want to put on your HD2 that allows your to do a lot of stuff that is not available in the default settings(decreasing the screen sensitivity is one of them).
I as well had a MT3G just before moving to the HD2, and while I still hold a special place in my heart for all of the old devices in my closet (Even my iPhones)...I couldnt see replacing my HD2 with anything that is currently on the market.
Wow, I honestly thought it was still resistive....it's easily the least capacitive-feeling screen I've ever played with lol