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I'm not sure if anyone has seen this slightly strange problem with the Nike design.
I was investigating why my Orange UK Nike battery life was poor, and why I was getting some strange call answer behaviour (the phone would only ring once before answering, and spontaneous ring my last number dialled!). I have a belt buckle case with a magnetic clip that I keep my Nike in when at work. I discovered that when I put the nike in the case, it always wakes up from standby, even if it was locked.
I then put the Nike turned off and locked with the slider closed, next to the magnet on the case and found that not only turned on, but also went straight to the grey options screen (that say new email, new sms etc).
It therefore seems that the slide sensor is magnet activated, and therefore everytime I put it in the case it would turn on and stay active, therefore killing the battery. As all the buttons were then active, the call button was also activated in the case (mostly calling my wife on a regular basis!)
Has anyone else seen this?
does it with a samsung D500 mobile as well
i use strong magnets for inspection at work and whenever i am holding it close to my pocket i hear the sound of the slider going up and down (even though it doesnt move in my pocket)
Hi,
I tried it and yes... I have the same behaviour when I hold a magnet near the HTC logo.
Thanks for the replies. I guess people should avoid buying cases with magnetic clips.
neatly solved
i noticed this behaviour on the second day and returned my belt case and got a full refund at t for telecom store. used the phone without protection for 2 months now. today met representative from htc and spoke of this problem. he immediately gave me one of his own leather cases with velcro! great service!
I remember the HTC Wizard also had the same problem as it used magnets for the slideout keyboard as well.
i tried to search the forum with no results btw
have two cases while receiving/calling with hd2
1. via bluetooth headset - even when the phone is in the pocket some apps starts randomly, even call is disconnected - isn't proximity should cause phone scrren to be blank all time?
2. via the phone - sometimes while talking screen is still dark and pressing eg. home key puts display on. sometimes moving phone away from ear turns screen on.
do you have some or its something with my phone?
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
kochavy said:
I have the same problem, the proximity sensor does not work, I think it works only outside when you have strong light, try it and let me know.
make a call the screen will go off now move it from your face loking up at the sun outside you will see that the screen will turn on.
it works only when I makes a call. when I am getting a call it atays on.
kochav
Click to expand...
Click to collapse
Well you would be wrong then.
It's a proximity sensor, not a light sensor. I just made a call in my darkened room and the proximity sensor functioned flawlessly.
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
kochavy said:
thake the screen protector out or cut it and the proximity sensor will work perfect.
kochavy
Click to expand...
Click to collapse
Wow who would've thought that covering up a sensor designed to sense when objects are close to it would impede its functionality.
Your revelation hepled me fix the microphone on my phone. It wasn't working, and then I realized I had my hand over it!
Yes I have had issues even with the original HTC screen protector which has two small holes directly over the sensors. I finally had to remove it.
Cutting the protector I have not been very successful so far. This creates sharp edges and the protector tends to peel off from that point. For the time being I am relying on the fact that the screen on the HD2 is scratch resistant enough that with normal care it would not get scratched. With over 2 months of use without a protector my screen is still scratchless.
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
johncmolyneux said:
IF it is anything to do with the screen protector, then there are plenty out there that don't have this effect.
I've got a protector on my HD2 and have had it there since just after I got it, so just over 2 months now. The screen protector has worked perfectly, even, kochavy, in the dark, because it detects proximity not light.
I suggest removing any screen protectors and seeing if you still have the problem. If you do, send the phone back as faulty. If you don't, get a better screen protector.
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Click to collapse
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
kochavy said:
do you have the original HTC screen protector with the two holes? there are some protector that does not cover the top of the phone and leave the two sensors out from protection.
Click to expand...
Click to collapse
No I don't. The one that came with it never please me much, so I bought some better ones.
The protectors I have don't have any holes for the sensors at the top, but like I said, it just works perfectly. There's a lot more to this issue that just the screen protector, as some people have reported that it works perfectly when they ring certain number, but not when they ring others. From what I've read on other threads, this is commonplace for people who are having this problem, so it's obviously not an issue with their screen protectors. It sounds like a software issue to me, but since it can't be identified as such, they should just return their phones as faulty and hope the replacement doesn't have the same issue.
It would be interesting to know if the people with the described issue have upgraded the ROM to 1.66, as this seems to have fixed a whole slew of issues.
Sensor works by reflecting infrared light. There is small IR lamp with IR detector nearby. You can check that by looking at the sensor through some digital camera or camcorder, whose are usually sensitive to this light. Don't forget the phone must be in call, otherwise the sensor is turned off.
I think the sensor itself is OK. But there seems to be some relationship with guess what .. G-sensor ! Once I found the screen just won't go off during call, and it was when I was lying during the call, and I was holding the phone upside down portrait style.
But as I turned the phone to normal position (normal portrait) and back, it started to work with no problem.
I only had problem with proximity sensor once since then .. but rotating the phone up and down helped again.
I think this needs more investigation .. if you encounter the problem try this.
I use a BT headset so I dropped my phone back into the included pouch and then put it into my pockets, yet I suddenly hear key presses during a call! It seems that the proximity sensor sometimes have a problem where if I quickly take the phone away from my face and cover it again, the screen remains lit even when the sensor is covered. Is anyone else having this problem? Its even more annoying that leaving it inside the pouch would still cause this to happen!
hi,
use search button, there is lots of post in the same suject !!
to quickly reply, there is no solution of that problem today,
u can use soft like S2U2 or others to lock screen during a call
CyberSniper said:
I use a BT headset so I dropped my phone back into the included pouch and then put it into my pockets, yet I suddenly hear key presses during a call! It seems that the proximity sensor sometimes have a problem where if I quickly take the phone away from my face and cover it again, the screen remains lit even when the sensor is covered. Is anyone else having this problem? Its even more annoying that leaving it inside the pouch would still cause this to happen!
Click to expand...
Click to collapse
I have the same problem, the screen stays on while I am getting calls and stay off while making calls.
The problem is that the screen will stay off during calls. That means I can't hang up...
The only way to get the screen on is bright light against the sensor.
Is there any way to calibrate the sensor?
I don't think so. But as you say, it's a proximity sensor, so it should measure a distance and not need light to wake the screen. And as far as I know, the light sensor isn't used in calls.
But you could use the key under the screen to hang up
Yes, that's pretty weird actually, but that's how it is...
But no, I can't hang up since there are no hard buttons. Only the touch-sensetive ones, and they don't work when the phone thinks it's at someones ear.
Screen protector and proximity sensor
I have installed on my HD Mini a very good quality screen protector. During phone call my screen became black like my ear is on the phone, but my phone is on the desk ! If I remove the screen protector the proximity sensor come back to work correctly. Any idea how to set-up or adjust proximity sensor sensitivity ?
Me too!
I have this problem too!
Your phones have a screen which is made of really good strong glass. Using a screen protector is useless. I have had a Hero (also a capacitive touchscreen phone) for 6 months and, while I do keep it in a holster, I have rubbed it on my shirt, dropped it and used my finger on it all day long. It still is spotless. Stop wasting money on protectors and just use the phone. And having a protector is bound to screw up the proximity sensor.
As far as it not recognizing that the phone is not against your ear.... that is a matter for the service department to solve since it seems like a hardware fault.
Really strange! I've a screen protector but don't have this problem... the sensor works fine!!!
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
BeemerZ1
Same problem, proximity sensor work really weird.
Hi guys, I have the same problem on my HTC HD Mini, when you make a call the screen goes black and will not allow to end call. I have to take battery out to make it work again. I was looking at the registry tweaks for HTC HD2 (leo) and am wondering if those tweaks will work on my mini.
Please, if anyone has a solution, put it on here, have even tried replacing the glass to resolve but not working still.
Same problem. I tried an experiment... when i'm in a light room, works. when i'm in a dark room doesn't work. Really stupid... without light doesn't work!!
If you would, try to put the mini under light when is in calling...
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Are you using a screen protector?
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
S-ed said:
bellor
It's made out of plastic, really easy to make scratch. And it's very fingerprint attractive. So glossy filter is really good solution.
Click to expand...
Click to collapse
its made of carbonized whatever mixture just like any other capacitive screen and no theres no way to scratch that thing, iam wearing it in a pocket together with my keys since i bought it and theres no single scratch there, yet the fingerprint thing is very annoying indeed but thats because the material of the screen is very very close to glass.
fongyiktze said:
I used to have the same issue. But once I remove the screen protector the screen turns back on straight after a phone call.
I believe that the proximity sensor is confused and is affected by having an object pasted over it.
so if someone could experiment with just removing he corner of the screen protector to avoid the sensor, you will not have a issue.
I am using the mini with a screen protector and it has been fine in my pocket...but I am not saying you should try!
My 2 cents!
Click to expand...
Click to collapse
The lcd and digitiser have been replaced and there is no screen protector on the device. I purchased the lcd and digitiser as a complete unit so as not to have any issues.
The seller reassures me that the product was brand new and had been fully tested. I no longer have the old pieces to test against but this problem seems quite common from the threads on here and gsm forum.
Any solutions or ideas for resolution greatly appreciated, near to pulling all my hair out!!!!!!!!
I have screen protector and I do not have any problem with sensor. Everything works great..
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
spithash said:
i have the same problem as you.. when i am in a call i cant end it because my screen is black all the time.the only solution i found is when i call i turn the speaker on.please help us
p.s where on the screen is the proximity sensor??
Click to expand...
Click to collapse
up on right side
_Madmatt said:
In fact, that's quite normal. If you're calling in a dark room, how do you expect that your phone can "see" the difference between the darkness of your ears and the darkness of the room?
Click to expand...
Click to collapse
Yes I know... I meant that only works in bright light conditions, such as directly under a lamp or sunlight. in a room or just the shade does not work. So it's "only"a matter of adjusting the sensitivity of the light sensor. I do not even understand how it can be made this "proximity sensor", all I know is that it works with light. Rather, there is a program like the shake'n wake can use?
I have this annoying problem, too.
But I have to say: I have NO screen protectror, and: the divece was repaired by arvato-Services after a broken display. And I didn't have this problem before!
Sometimes i seems to help to puff serveral times into the loudspeeker, so that the screen returns and I'm able tu hang up the call. But sometimes it doesn't works, and if I had spoken to a mailbox (and the other end didn't hang up, so that i MUST hang up) the last solution was to remove the battery.
If there is a way to disable the sensor (i.e. in the registry)?
kind regards
Ye same thing, Mine will only bring the screen back during a call if it is under a very bright light.
Any ideas yet?
I tried installing the xposed framework but that threw a little notice saying it wasnt going to work. I looked for apps ont he app store but that didnt work as well..
Any ideas on how to disable the proximity sensor so when I turn the screen on it doesnt turn right back off?
Any help is greatly appreciated.
the issue might be your proximity sensor's alignment. it might not have aligned properly. there is a small black rubber holder to hold the proximity sensor. may be you might be missing it or might have loosen it. you can easily fix/align it, if you can open the back cover.
you can install a custom rom to overcome this sudden screen off issue. but when you taking a call your screen will be turning off until other user disconnect the call..
I suggest you fix/align the proximity sensor..
P.S:
There is a small troubleshooting step you can do to see whether your proximity sensor has a slight alignment issue. get a torch or good direct light source and point it directly at proximity sensor. if you can turn your screen on while pointing that light towards proximity sensor, you should have a very small alignment issue. there are plenty of proximity sensor test apps on play store too.
appsmarsterx said:
the issue might be your proximity sensor's alignment. it might not have aligned properly. there is a small black rubber holder to hold the proximity sensor. may be you might be missing it or might have loosen it. you can easily fix/align it, if you can open the back cover.
you can install a custom rom to overcome this sudden screen off issue. but when you taking a call your screen will be turning off until other user disconnect the call..
I suggest you fix/align the proximity sensor..
P.S:
There is a small troubleshooting step you can do to see whether your proximity sensor has a slight alignment issue. get a torch or good direct light source and point it directly at proximity sensor. if you can turn your screen on while pointing that light towards proximity sensor, you should have a very small alignment issue. there are plenty of proximity sensor test apps on play store too.
Click to expand...
Click to collapse
Interseting... My screen broke so I had it replaced and its been having an issue ever since. Also, I don't use it for calls. It is just sitting on a mount in my car most of the day running a few car apps. But it is in airplane mode basically all day lol.
Pr3dict said:
Interseting... My screen broke so I had it replaced and its been having an issue ever since. Also, I don't use it for calls. It is just sitting on a mount in my car most of the day running a few car apps. But it is in airplane mode basically all day lol.
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Click to collapse
that makes sense.. you also replced front housing too right? that's where that rubber proximity sensor holder attached.. if you replace original front housing with aftermarket housing that rubber holder probably won't come with it. most of the repair technicians don't know this.. if you still have the old front housing you should be able to recover it and attach to your new housing..
p. s:
or you should be able to buy it.
here it is
http://rounded.com/lg-g2-d802-rubber-proximity-sensor-module-mbl65540401.html#/product/21920 (also try ebay or aliexpress )
appsmarsterx said:
that makes sense.. you also replced front housing too right? that's where that rubber proximity sensor holder attached.. if you replace original front housing with aftermarket housing that rubber holder probably won't come with it. most of the repair technicians don't know this.. if you still have the old front housing you should be able to recover it and attach to your new housing..
p. s:
or you should be able to buy it.
here it is (also try ebay or aliexpress )
Click to expand...
Click to collapse
Honestly, if its possible I'd rather just disable it completely. I'd rather not open the phone up again if I don't have to and I will never use it for calls anyway.
Pr3dict said:
Honestly, if its possible I'd rather just disable it completely. I'd rather not open the phone up again if I don't have to and I will never use it for calls anyway.
Click to expand...
Click to collapse
if you're not using your g2 for calls, I'd recommend flashing a custom aosp rom. so you wouldn't get in to this sudden screen off issue while unlocking it..
appsmarsterx said:
if you're not using your g2 for calls, I'd recommend flashing a custom aosp rom. so you wouldn't get in to this sudden screen off issue while unlocking it..
Click to expand...
Click to collapse
That sounds exciting.. Lets do it!!!!!!!!!!!!