Related
Dunno what is going on here - I had this problem occasionally with E200 / C500 on Orange, but not to this extent.
Sat at my desk, I suddenly get a Voicemail notification. Strange, as the phone hasn't rung. So I decide to test it.
I get NO ringtone on the phone I'm calling from. Nothing at all. Then it cuts straight to VM. (Phone is sat with full signal, and connected to UMTS network). I phoned 5 times, all with the same result.
Then I hung up the UMTS. Same thing happened.
I did a soft reset and left it in clamshell mode, and phoned again. This time I could clearly hear the ringing on the phone I was calling from, but the device didn't ring / vibrate or anything.
I opened it up and had a message "The phone operation failed" so I hit OK on this and closed it back up again. Phoned it again and this time it rang properly. I hung up before connecting, and got the "Missed call" notification.
Its not (entirely) down to being connected to UMTS - as my phone reconnects automatically as soon as it starts up.
Anyway, having dismissed the "You have a missed call" notification, I tried again. Its back to its original state now, no ringing heard on the phone you call from, and nothing on the phone itself. I only got ONE missed call notification, despite calling it around 7 or 8 times in all.
What the hell is going on here? It almost seems like the phone itself signals to the network that it is totally unreachable (hence no ringing heard by the caller).
I assume you haven't set up diverts or anything?
Get your network provider to do a test and see if they can give you any further information.
Failing that, it's possible that if you stopped the ExtROM from fully installing, it could be causing problems? Or maybe even some sort of task manager may be 'killing' the phone services?
I hadn't set any diverts, and it was the oddly random nature that was cause for concern - it worked after the soft reset, but didn't work beforehand. I can't be doing with a phone that, for its own reasons, refuses to aknowledge an inbound call! This should take precedence over anything else the "phone" is doing at the time, surely...
I've got T Mobile to send me out a reset of my profile (a text message which I delete, then power off the device) and I'll see how it goes.
I did have SBP PocketPlus installed, but no longer... I've not got much installed at all, at the moment.
Strongly considering flashing to the iMate ROM at this moment!
After removing the battery I retested. It was fine.
After writing the last post, I retested again and its broken again.
B*llocks.
The same as you my XDA Exec, oftern misses calls, ( you ring your self and hear it reing bu the phone makes no noise) i also had the same on my XDA2i, and yes removing the battery fixes it for a while.
Also mine when it looses service ( witch is oftern ) it will not go back into service until i soft reset it
John
Hmm, sorry no clue.
I have a JasJar and no-one has told me off for missing their calls. (I take quite a few from work, but rarely make any myself)
Maybe try a ROM flash, but I'm sure other Exec users are not having these problems, so it sounds like it might be something other than a ROM issue?
I've just stuck the iMate Rom on it. Was probably going to do it anyway, but didn't want to break my TomTom setup...
I'll do some testing and will repost on this thread with my findings.
I'm still getting the problem with the iMate ROm installed.
When I go to the Phone settings, it thinks I'm on the UMTS T-Mobile UK network. Now I'm sure this is fine for data, but maybe its not OK for voice, or something like that?
Can anyone let me know what they have in those settings?
Spotted this too on the Jasjar - can't pin down why though as it only appeqars to have started recently
Stu
I'm becoming certain that my data connection is effectively hogging the phone and not allowing voice traffic. I just had problems sending a text message. Every time I hit send, it failed (about 6 times) and went into drafts. To get it to sent, I hung up my active data connection and tried again, and it went immediately.
This is a nightmare, as the device HAS to perform both voice and data functions. I want an always-on data device, but the data MUST be interuptable by inbound / outbound phonecalls as well as notifications (SMS etc).
Right...
I've dropped down to GSM instead of 3G by removing the "Auto" setting from the Band option within the Phone Settings. This appears to have solved the problem.
From looking at the network, it appeared my phone was always connecting to a network called "UMTS T Mobile" (this was even displayed on the occasional incoming call that worked as the carrier). I'm certain this is what is causing the problems. After a Soft Reset, it would still connect to this, as my OTA ActiveSync connection would start up...
Having changed to GSM instead, I'm now connecting to "T Mobile UK" as my carrier - and this is allowing full inbound/outbound functionality - albeit only with GPRS data connectivity.
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
sub69 said:
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
Click to expand...
Click to collapse
I'm lucky enough to live and work in an area immediately covered by whatever equipment may (or may not) be located a T Mobile's head office... :roll:
I cannot discount the possibility that they've erected a UMTS cell which they "tinker with", which may (or, indeed, may not) be causing my problems...
I guess next time I'm out of the area, and in a 3G coverage area elsewhere, I will revert and test it.
In the meantime, they've asked me to test by switching back to "Auto" and trying to phone my phone once in a while, taking note of when I call and whether I get through, and they'll endeavour to trace those calls and find out what is going on...
I hope you'll be sending them an invoice!?!
I have this problem now. I only noticed it after a ROM upgrade (to the latest TMUK ROM). What fixed your problem in the end?
Hi All
I have had a very similar problem and have been discussing it in a separate thread.
http://forum.xda-developers.com/viewtopic.php?t=62863
As you will see, it seems to me that it is a T-Mobile issue, but they don't acknowledge that it is a fault. I don't get the same problem when I put an O2 sim in my Exec.
Other than downgrading to GPRS, I don't think there is any fix.
Mark
Mark, I've had a thought. Do you (like me) have an old 5v T-Mobile SIM.
These SIM’s can be identified either by SIM serial number 893044 05 or 16 – up to and including 893044 50. SIMs with serial numbers 893044 52 and above will be ok- anything lower is likely to be a 5v.
There was an issue when I 1st got my MDA Pro. It had to be network unlocked by T-Mobile for it to work with my SIM. Is it possible that the ROM update as "re-awakend" this problem?
(Also posted in thread you link to)
Thanks for the idea, Slave1, but I don't think that is the cause of the problem. My SIM doesn't have a serial number anything like those you suggested (it starts 060080...) and I only got it a couple of months old and so I am sure that it is a 3G one.
However, now that you mention it, I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Mark
mburgin said:
and I only got it a couple of months old and so I am sure that it is a 3G one.
Click to expand...
Click to collapse
All SIMs are usable with 3G (it's the handset that make the difference)
mburgin said:
I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Click to expand...
Click to collapse
That's a different issue but just as frustrating.
I had another though. Is anyone using a T-Mobile SIM in an XDA Exec (or just using an O2 ROM) having the same problem?
Could it be a ROM issue?
ROM version: 1.18.255.3
ROM date: 05/30/06
Radio version: 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.105
For the last few days, calls have not been able to come through to my TyTN. When people call my phone, there is just a message from the phone company (Telstra in this case) saying that the person has their phone switched off and a courtesy text message will be sent to tell them that they missed the call.
That text message is what I get. So I can call my phone from another number, get told it's off, then a few seconds later the message comes through to the phone!
A soft reset allows incoming calls again but this is ridiculous and SOMETIMES not doing anything works, I just have to wait and the next person who calls can sometimes get through!. Anyone have any ideas?
Network selection is Manual with Telstra selected. Network type is GSM and GSM/UMTS band is set to Auto (it was on GSM(900+1800)+UMTS(2100) but I changed it to Auto hoping it would help the problem.
Thanks!
Have you tried your sim card in an alternative phone, just to make sure it isn't a network problem?
Also, are you in a weak 3G signal area, if yes, perhaps this is happening because it is losing 3G and switching between the two types of signals. You could try selecting just GSM without UMTS (if that is an option in the settings) and see if that fixes it.
Strange, last week my issue was quite the opposite.
For some reason my "Messaging" went missing. The button configuration was still there, just no receiving of SMS and clicking on Messaging did not do anything. It was if the whole thing was uninstalled.
(I didn't play with any registry or Ext_Rom settings at the time).
A hard reset obviously fixed this.
But my situation is obviously different to yours.
I'm on Optus and am having no coverage/ or BAIC issues yet.
Well, changing the network and band to Auto seems to have fixed it so far...
I don't believe it's a phone related problem... I had similar issues with my Vodafone (UK) mobile the other week... Problem just sorted itself out after a couple of days.
Check you don't have voice diverts active. What doe the distant party caller get when they try to ring you?
Gavin.
Hi. Try pulling out the battery and putting it back in...
tatuanui said:
Hi. Try pulling out the battery and putting it back in...
Click to expand...
Click to collapse
Hmm, dude, this thread is almost a year old
Well did you try it?
LandyMan said:
Hmm, dude, this thread is almost a year old
Click to expand...
Click to collapse
Hahahaha yeah, I just realised after I posted. I'm a newbie and I just had the same problem the day before so you'll have to forgive me! Just trying to be helpful... Thanks
That's what used to happen on Telstra before they updated their network to support concurrent data and calling on NextG. Are you still using the first official Telstra ROM? Because if you are, and you are inadvertently creating a data connection then you will just receive the missed call SMS notification and no actual incoming call. I'd suggest at least the official ROM update first, and if you don't mind voiding your warranty, then go for one of the nice cooked ROMs on here
Hope it helps
I feel like such a dummy now. I only just looked at the original post date
My P3600 phone goes insane sometimes, and will not dial out (hangs up immediately after dialing without ringing), or hangs up within 5s of me answering. Does this happen to anyone else, and if it does, what do you change to fix it?
jchap2k
Same here...
I don't know why this happens...
Me also
Running the new HTC official ROM, I noticed it first with the upgrade, I make a call like voicemail from the attention prompt and I put the phone to my head and the call is ended after like 5 sec. I though at first my ear was hitting end but tried it without moving the phone anywhere and it still will randomly end calls right after I try to make them... tried disabling smart dialing and that seemed to work at first but I could have just been lucky because it didn't keep working... anyone else besides us three?
I also lose calls or conversations break in the middle. I went to HTC service and thet recommended me to change the SIM with a newer one. I did that today and I only lost one call so far (but I was sending an MMS while talking to a customer service rep so it might be related to that). If things improve I will let you know.
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
BelMaseto said:
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
Click to expand...
Click to collapse
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
I did have a sim card go bad that had to be replaced. The phone wasnt dropping any calls, then all of a sudden just couldnt find the network. My new card has dropped a lot of calls lately.
But i'm not too worried, my service provider thinks its there network fault and I the complete call is free as long as I phone the person back.
Anybody have a 'settings' solution, I would be very interested.
jchap2k said:
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
Click to expand...
Click to collapse
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Only with Car Bluetooth
There are some gaps in the conversations when I use the Nokia Carset bluetooth but with the P3600 itself no problems so far (just 1.5 week old). I do have some problems with the SD card, ones two days the info is corrupted and I need to format the SD card.
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Flipside said:
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Click to expand...
Click to collapse
There is a known problem with many service providers and HSDPA. If you have the phone on automatic while in 3G mode, when your phone connects to data the phone will switch to HSDPA just for the data transmission (if your provider supports it), during the transmission calls are not received and usually sent to voicemail. This doesn't happen with all providers, but it does with many of them. You can turn off just the HSDPA and not the 3G with this tweak program http://www.fit4cat.de/thread.php?threadid=263. On my phone I have no problems with normal 3G, it is just HSDPA that is the problem.
Hmm, I already tried that program but I still had the same problem even after turning off the HSDPA only. It never happens when UMTS is off completely though. I figure when I want to use the internet I will turn UMTS back on and when I just need it as a phone I can turn it off.
Sorry folks, dumb question: where can I turn off UMTS in my trinity and only have EDGE enabled?
Thanks for your help...
mfg OK
Press the green button to start the phone, then Menu/Options. Select the 'Band' tab and change the upper box to GSM.
Leave the lower box at 'Auto'
jchap2k said:
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Click to expand...
Click to collapse
I replaced with a new Cingular/ATT 3G sim and still the same problem... I'm going to also try to turn off UMTS to see if this fixes it... mostly I notice when calling voicemail from the notification tab... Oh yeah, it now says ATT as my service...
I have this problem, on the Orange and T-Mobile network, with WM5, and WM6. Have the latest radio, the works.
Bit of a joke that this happens to be honest.. a phone that has 3G/UMTS but that won't allow a certain number of calls when it switches. Pretty fundemental flaw if you ask me!
I've set band to GSM, let's see if it fixes the problem. Will download the aforementioned hack this evening.
Ah, I see it's the operators problem, not the phone's. Flipping amateur of orange not rectify this before shipping..
I've used HTweakC to disable HPSABCD(sic) and will see if the problem stops.
Not a SIMcard problem
HI Guys!
I work in a Mobilephoneshop for a Network Provider, and i had the same problem.
The first trinity that arrived in the shop was mine
And this little bas... droped many calls.
I talked with the tecnics from my prov. first we changed the sim, but same problem. Reflashed Rom same problem.
It has something to do with teh HSDPA, evrytime my trinity connectet them, the calls was dropped, the bad thing was, we have a HSDPA antenna in teh shop
Only the change of the devise worked.
Hope was helpfull and sorry 4 my bad english!
mastah
See above, use HTweakC to disable HSDPA, but leave 3G enabled.
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Did you ever figure this out?
I'm having this problem too since the latest rom upgrade. Seen a few others with the same problem after upgrading as well. I'm using ATT US X1a rom1.03.948.8.
I've tried a hard reset, swapping the sim out (as mentioned in another thread), using forwarding cancel codes (##62#), and obviously the normal call forwarding settings on the phone. It clears up the problem for a few soft resets, then it comes right back again.
call forwarding..
you seem to have call forwarding turned on.
Phone - Menu - Settings - services - call forwarding - get settings
there you will have all these type of settings like forward to number with no answer and also forward all calls.. just uncheck them all i guess.
Thanks
daniel
In NAM on AT&T, call forwarding is always turned on for something. Normally, it's turned on only for no answer and unreachable.
The phone should not show the call forwarding icon when these are the only services activated.
I don't understand how or why it happens, but I will occasionally get the call forward icon showing when I have nothing special turned on.
It will eventually go away, usually after I've had to power the device for some reason. Note, however, that it will not necessarily go away if I power the device to the specific purpose of removing the call forwarding icon.
I've never figured out what makes it show or why it goes away.
Lucky for me, I'm not too troubled by it.
Hmm
I think this problem is carrier related, (carriers have control over your call forwarding) because I have had this problem on many different phones from different manufacturers over the years. Not on my Xperia yet though.
Thanks for the replies. As stated in the earlier post, I have already tried unchecking, rechecking etc. As soon as it connects to the network it goes away. It seems to be an issue with the newest rom though as the previous rom does not have this issue at all (for me at least).
Call forwarding is definitely on the carrier side, but as soon as the phone connects to the network to pull call forward settings, it will always change the icon to the correct status (ie icon is there when forward all calls is on and not when it's not), which tells me that it's probably an issue with the rom, not the carrier. You're right about the settings George, but unfortunately I do use call forwarding from time to time and need to know when its truly on or off .
I've tried tweaking the cf values in the registry as well at hklm\software\htc\phone without any luck.
The call forwarding icon is also showing on my X1 I am on Orange UK.
I guess it can't be fixed.
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in with weired notes (which I know is for the phone to notify me) but I have to delete the sucker everytime. Or everytime I am in the voice box, it sends me another txt for deletion/
How can I get rid of this?
Do you guys have a good visual voice message system installed?
AT&T doesn't support any other phones except what they sell. AHhh
Thank you all.
Oddly enough my problem went away. I still think it's a ROM issue. I was playing with some other roms and eventually ended up flashing back to NAM R2AA008 (1.03.948.8). Restored my old config with full SPB backup and I haven't had the problem since.
I'm guessing that "if" it was a settings issue, the backup would've just recreated the issue. Plus hard resets didn't make the problem go away either. I even tried changing to a new sim as some people tried in other posts. But completely reflashing the rom seems to have done the trick for me at least.
The only difference that I can see is that I did the first update through SEUS. All the other flashes were done the old fashioned way. Not saying this would work for others, but it's been gone for weeks now for me.
Solution
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
P.S. I mean it won't change the call fwd settings defined by operator in the mobile system, e.g. no answer and the call will be directed to voice mail system.
##21# is the function code to cancel call fwd setup by your phone. If you did setup some call fwd scenarios on your phone, the call fwd icon will be displayed as an indicator for call forward is active.
For the purpose of just get rid of the icon right after power on or soft reset the phone, I think it is a simple solution.
minglee said:
Dial ##21# on the X1.
The "Call Forwarding" icon will disappear on the top bar of your X1. But, it won't affect your call fwd settings in the operator's mobile system.
Click to expand...
Click to collapse
I think most of the people having this problem on the thread are referring to a strange bug that seems to be affecting a small percentage of users. I've seen the same problem posted on a few other sites/threads as well. It doesn't really have to do with call forwarding being on at all, it's just that the icon is there. Using the forward codes or forcing an update will make it go away temporarily, but for me it kept eventually coming back no matter what I did. When my phone had the problem, I tried 21, 69, 67, 61. None of them made the issue go away permanently.
My X1 has this kind of problem as well. It is the problem from X1 itself, maybe the X1 can not log into the 2G or 3G network very well.
Nimche said:
Guys in US with AT&T.
I've got this issue that might be stupid but I suffer from it really bad. Everytime I get a new voice message, a text comes in ....
Click to expand...
Click to collapse
Whoa. LOL... I haven't seen this since the old Synergy Motorola days when we were all fascinated with foreign firmware.
I do not have this issue with the generic NAM or generic UK ROM in their latest iterations.
I guess the first thing anybody would normally suggest is to make sure you're on one of these ROM.
elite-fusion said:
how do i get rid of it, everytime i restart the phone, it comes back...its pissing me offfff LMAOOO HAHA....please anyone...help meeee
Click to expand...
Click to collapse
This is a carrier related issues. Some carrier has 2G and 3G network that if the area is not covered by 3G network, Internal using forward to their own 2G network in order to let the phone work. It happen not just on the X1, It happen on all other WM base phone I have before. However, if your carrier has only a single network whether it is 2G or 3G. This forward logo will go away. Good example. the 3 mobile Network in Hong Kong has 2G and 3G separate and on my X1, which use the 3 mobile has the forward logo all the time but on my Touch HD, I use the Smartone network which have a combine 2G and 3G network and you never see the forward logo.
Just so you know, same problem here.
The solution? I heop someone makes a pretty version for the "Call forwarding" icon haha.
With the help of Bxsteez I have fixed this issue with the R2 rom always doing this...
WC
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
scl_electronics said:
Since the last firmware update, I have the same icon showing up.
But there is a cure at least for US AT&T.........
Like it has been said before go to phone setting
Select Call Forwarding and hit the get setting button...
Once it retrieves the setting from AT&T net, the icon goes Bye-Bye!!
I have to do this every hard-reset or complete power down...
This what works for me...
Stuart
Click to expand...
Click to collapse
Same here for T-mobile
Same problem on my X1 and I am using HK 3 network..
Guys,
All of a sudden (last few days) I've been receiving a huge delay in SMS delivery to myself (anything up to 24 hours). I've tried the SIM in another handset (different model) and had no issues. There seems to be nothing wrong with Vodafone UK's service currently so it's a setting on my handset.
The only thing I have fiddled with is the data connections in terms of automatically firing up to drag down my emails over GPRS/3G/HSDPA whatever is available.
I think that the 3G network is causing the issue but I'm not sure how to test.
Please help
Thanks
I had similar issue after roaming in another country. The problem just disappeared in few days. As usual I'm not sure about this - you can avoid 3g by Start>Settings>Phone>Band>Select your network type. Change it from AUTO to GSM. This worked for me when my provider was doing maintenance of its 3G service.
Yup happpens to me all the time, i make a call and recieve loads a texts!!
just an update - i hard reset as my sim worked in another phone and this seemed to sort the issue....rather worried it might come back though!