Related
Dunno what is going on here - I had this problem occasionally with E200 / C500 on Orange, but not to this extent.
Sat at my desk, I suddenly get a Voicemail notification. Strange, as the phone hasn't rung. So I decide to test it.
I get NO ringtone on the phone I'm calling from. Nothing at all. Then it cuts straight to VM. (Phone is sat with full signal, and connected to UMTS network). I phoned 5 times, all with the same result.
Then I hung up the UMTS. Same thing happened.
I did a soft reset and left it in clamshell mode, and phoned again. This time I could clearly hear the ringing on the phone I was calling from, but the device didn't ring / vibrate or anything.
I opened it up and had a message "The phone operation failed" so I hit OK on this and closed it back up again. Phoned it again and this time it rang properly. I hung up before connecting, and got the "Missed call" notification.
Its not (entirely) down to being connected to UMTS - as my phone reconnects automatically as soon as it starts up.
Anyway, having dismissed the "You have a missed call" notification, I tried again. Its back to its original state now, no ringing heard on the phone you call from, and nothing on the phone itself. I only got ONE missed call notification, despite calling it around 7 or 8 times in all.
What the hell is going on here? It almost seems like the phone itself signals to the network that it is totally unreachable (hence no ringing heard by the caller).
I assume you haven't set up diverts or anything?
Get your network provider to do a test and see if they can give you any further information.
Failing that, it's possible that if you stopped the ExtROM from fully installing, it could be causing problems? Or maybe even some sort of task manager may be 'killing' the phone services?
I hadn't set any diverts, and it was the oddly random nature that was cause for concern - it worked after the soft reset, but didn't work beforehand. I can't be doing with a phone that, for its own reasons, refuses to aknowledge an inbound call! This should take precedence over anything else the "phone" is doing at the time, surely...
I've got T Mobile to send me out a reset of my profile (a text message which I delete, then power off the device) and I'll see how it goes.
I did have SBP PocketPlus installed, but no longer... I've not got much installed at all, at the moment.
Strongly considering flashing to the iMate ROM at this moment!
After removing the battery I retested. It was fine.
After writing the last post, I retested again and its broken again.
B*llocks.
The same as you my XDA Exec, oftern misses calls, ( you ring your self and hear it reing bu the phone makes no noise) i also had the same on my XDA2i, and yes removing the battery fixes it for a while.
Also mine when it looses service ( witch is oftern ) it will not go back into service until i soft reset it
John
Hmm, sorry no clue.
I have a JasJar and no-one has told me off for missing their calls. (I take quite a few from work, but rarely make any myself)
Maybe try a ROM flash, but I'm sure other Exec users are not having these problems, so it sounds like it might be something other than a ROM issue?
I've just stuck the iMate Rom on it. Was probably going to do it anyway, but didn't want to break my TomTom setup...
I'll do some testing and will repost on this thread with my findings.
I'm still getting the problem with the iMate ROm installed.
When I go to the Phone settings, it thinks I'm on the UMTS T-Mobile UK network. Now I'm sure this is fine for data, but maybe its not OK for voice, or something like that?
Can anyone let me know what they have in those settings?
Spotted this too on the Jasjar - can't pin down why though as it only appeqars to have started recently
Stu
I'm becoming certain that my data connection is effectively hogging the phone and not allowing voice traffic. I just had problems sending a text message. Every time I hit send, it failed (about 6 times) and went into drafts. To get it to sent, I hung up my active data connection and tried again, and it went immediately.
This is a nightmare, as the device HAS to perform both voice and data functions. I want an always-on data device, but the data MUST be interuptable by inbound / outbound phonecalls as well as notifications (SMS etc).
Right...
I've dropped down to GSM instead of 3G by removing the "Auto" setting from the Band option within the Phone Settings. This appears to have solved the problem.
From looking at the network, it appeared my phone was always connecting to a network called "UMTS T Mobile" (this was even displayed on the occasional incoming call that worked as the carrier). I'm certain this is what is causing the problems. After a Soft Reset, it would still connect to this, as my OTA ActiveSync connection would start up...
Having changed to GSM instead, I'm now connecting to "T Mobile UK" as my carrier - and this is allowing full inbound/outbound functionality - albeit only with GPRS data connectivity.
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
sub69 said:
I'm on T-Mobile UK, and MSN Messenger will happily be interrupted when I get a voice call?
I'm lucky enough to live and work in an area where I'm only ever connected to UMTS (although the setting on my phone is "Auto"). I'm 99% certain that I can get calls every time, and having tested it just now a couple of times it's working without any problems, so there must be something that'll sort out your problem?
Click to expand...
Click to collapse
I'm lucky enough to live and work in an area immediately covered by whatever equipment may (or may not) be located a T Mobile's head office... :roll:
I cannot discount the possibility that they've erected a UMTS cell which they "tinker with", which may (or, indeed, may not) be causing my problems...
I guess next time I'm out of the area, and in a 3G coverage area elsewhere, I will revert and test it.
In the meantime, they've asked me to test by switching back to "Auto" and trying to phone my phone once in a while, taking note of when I call and whether I get through, and they'll endeavour to trace those calls and find out what is going on...
I hope you'll be sending them an invoice!?!
I have this problem now. I only noticed it after a ROM upgrade (to the latest TMUK ROM). What fixed your problem in the end?
Hi All
I have had a very similar problem and have been discussing it in a separate thread.
http://forum.xda-developers.com/viewtopic.php?t=62863
As you will see, it seems to me that it is a T-Mobile issue, but they don't acknowledge that it is a fault. I don't get the same problem when I put an O2 sim in my Exec.
Other than downgrading to GPRS, I don't think there is any fix.
Mark
Mark, I've had a thought. Do you (like me) have an old 5v T-Mobile SIM.
These SIM’s can be identified either by SIM serial number 893044 05 or 16 – up to and including 893044 50. SIMs with serial numbers 893044 52 and above will be ok- anything lower is likely to be a 5v.
There was an issue when I 1st got my MDA Pro. It had to be network unlocked by T-Mobile for it to work with my SIM. Is it possible that the ROM update as "re-awakend" this problem?
(Also posted in thread you link to)
Thanks for the idea, Slave1, but I don't think that is the cause of the problem. My SIM doesn't have a serial number anything like those you suggested (it starts 060080...) and I only got it a couple of months old and so I am sure that it is a 3G one.
However, now that you mention it, I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Mark
mburgin said:
and I only got it a couple of months old and so I am sure that it is a 3G one.
Click to expand...
Click to collapse
All SIMs are usable with 3G (it's the handset that make the difference)
mburgin said:
I did have a problem getting the SIM to work when I first got it. I had to get on to Customer Services to get them to register it on the network becuase, they said, the shop hadn't registered it correctly!
Click to expand...
Click to collapse
That's a different issue but just as frustrating.
I had another though. Is anyone using a T-Mobile SIM in an XDA Exec (or just using an O2 ROM) having the same problem?
Could it be a ROM issue?
My P3600 phone goes insane sometimes, and will not dial out (hangs up immediately after dialing without ringing), or hangs up within 5s of me answering. Does this happen to anyone else, and if it does, what do you change to fix it?
jchap2k
Same here...
I don't know why this happens...
Me also
Running the new HTC official ROM, I noticed it first with the upgrade, I make a call like voicemail from the attention prompt and I put the phone to my head and the call is ended after like 5 sec. I though at first my ear was hitting end but tried it without moving the phone anywhere and it still will randomly end calls right after I try to make them... tried disabling smart dialing and that seemed to work at first but I could have just been lucky because it didn't keep working... anyone else besides us three?
I also lose calls or conversations break in the middle. I went to HTC service and thet recommended me to change the SIM with a newer one. I did that today and I only lost one call so far (but I was sending an MMS while talking to a customer service rep so it might be related to that). If things improve I will let you know.
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
BelMaseto said:
Mihaig, any news about your SIM change as connection dropping solution ?
Regards
Click to expand...
Click to collapse
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
I did have a sim card go bad that had to be replaced. The phone wasnt dropping any calls, then all of a sudden just couldnt find the network. My new card has dropped a lot of calls lately.
But i'm not too worried, my service provider thinks its there network fault and I the complete call is free as long as I phone the person back.
Anybody have a 'settings' solution, I would be very interested.
jchap2k said:
I tried turning off UMTS (using only edge), and so far I have not had any dropped calls/immediate hang ups. Would getting a new SIMs card allow me to turn back on the UMTS bands?
Click to expand...
Click to collapse
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Only with Car Bluetooth
There are some gaps in the conversations when I use the Nokia Carset bluetooth but with the P3600 itself no problems so far (just 1.5 week old). I do have some problems with the SD card, ones two days the info is corrupted and I need to format the SD card.
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Flipside said:
As far as I have found out, the problem has to do with 3G, the 3G hasn't got coverage everywhere ( at least here in DK ) and when the phone switches, it sometimes lose connection for a couple of seconds. Switching off the umts did the trick for me, no more hang-ups or lost connex, but then again, no more video-calls or streaming, so it's a choice... :/
Hope the next update will fix this, if there is a next one... P
Click to expand...
Click to collapse
There is a known problem with many service providers and HSDPA. If you have the phone on automatic while in 3G mode, when your phone connects to data the phone will switch to HSDPA just for the data transmission (if your provider supports it), during the transmission calls are not received and usually sent to voicemail. This doesn't happen with all providers, but it does with many of them. You can turn off just the HSDPA and not the 3G with this tweak program http://www.fit4cat.de/thread.php?threadid=263. On my phone I have no problems with normal 3G, it is just HSDPA that is the problem.
Hmm, I already tried that program but I still had the same problem even after turning off the HSDPA only. It never happens when UMTS is off completely though. I figure when I want to use the internet I will turn UMTS back on and when I just need it as a phone I can turn it off.
Sorry folks, dumb question: where can I turn off UMTS in my trinity and only have EDGE enabled?
Thanks for your help...
mfg OK
Press the green button to start the phone, then Menu/Options. Select the 'Band' tab and change the upper box to GSM.
Leave the lower box at 'Auto'
jchap2k said:
Well, so far no more dropped calls after turning off UMTS. I wonder if a new SIMs card would help in this matter. (mine is only 1 year old though).
Click to expand...
Click to collapse
I replaced with a new Cingular/ATT 3G sim and still the same problem... I'm going to also try to turn off UMTS to see if this fixes it... mostly I notice when calling voicemail from the notification tab... Oh yeah, it now says ATT as my service...
I have this problem, on the Orange and T-Mobile network, with WM5, and WM6. Have the latest radio, the works.
Bit of a joke that this happens to be honest.. a phone that has 3G/UMTS but that won't allow a certain number of calls when it switches. Pretty fundemental flaw if you ask me!
I've set band to GSM, let's see if it fixes the problem. Will download the aforementioned hack this evening.
Ah, I see it's the operators problem, not the phone's. Flipping amateur of orange not rectify this before shipping..
I've used HTweakC to disable HPSABCD(sic) and will see if the problem stops.
Not a SIMcard problem
HI Guys!
I work in a Mobilephoneshop for a Network Provider, and i had the same problem.
The first trinity that arrived in the shop was mine
And this little bas... droped many calls.
I talked with the tecnics from my prov. first we changed the sim, but same problem. Reflashed Rom same problem.
It has something to do with teh HSDPA, evrytime my trinity connectet them, the calls was dropped, the bad thing was, we have a HSDPA antenna in teh shop
Only the change of the devise worked.
Hope was helpfull and sorry 4 my bad english!
mastah
See above, use HTweakC to disable HSDPA, but leave 3G enabled.
Hi I am on Vodafone UK.
I need to clarify what my SMS setting should be.
ie under start, settings, menu, all settings, connections, advanced network, SMS service,
what should the 'SMS over' setting be
GSM
GPRS
GPRS preferred
or GSM preferred?
Hi I have mine on Virgin UK and its set to GSM preferred mate
damn! not the answer i wanted.
I am having trouble with incoming text messages and I phoned up HTC and they said it should be on GSM ie this option will fix it.
But obviously not as it was on GSM preferred before.
Hi, I'm GSM preferred on Vodafone.
When people were trying to work around the original SMS bug there was talk of changing from GSM preferred to GSM. This seemed to work for some people. Try it and see, you can always go back.
cMMY69 said:
Hi, I'm GSM preferred on Vodafone.
When people were trying to work around the original SMS bug there was talk of changing from GSM preferred to GSM. This seemed to work for some people. Try it and see, you can always go back.
Click to expand...
Click to collapse
Thanks for that,
But the issue i am having is that some income messages are not arriving on my phone. the problem is intermittent.
I phoned up vodafone and they said the message has been delivered 'onnet'
On net meaning that my phone has 'notified' vodafone that the message has been received.
How I cannot 'see' this message that has arrived.
Do you the above will still solve it then?
Intermittent incoming missed texts were also noted by some who had the original SMS bug. The trouble with these things is that the problem is intermittent so proving anything (including rolling up your trouser leg and hopping round the room 3 times) fixes it can take time. Try it and see (the GSM option, hopping round the room is a less scientific fix ).
As a side thought, have you gone into traditional mode to see if the text is actually in your inbox (unlikley but maybe worth a look).
What ROM as you on? does it contain HTC's SMS bug fix?
Just seen your post from yesterday where you said you are on 1.66. Funny how no one responded to that one for you and I didn't even see it til 5 minutes ago. This forum exhibits much weirdness sometimes.
Sadly its become apparent that something is wrong with my Yota 2, when losing the network signal when out in the sticks it will not reconnect mobile data when I'm back within decent network coverage, the voice and SMS work okay but the mobile data doesn't, even if i get full signal bars. Toggling Bluetooth and mobile data make no difference. The only cure is to turn the phone off an on then it fine until the next time.
I've checked my 3 UK APN settings and they are all as expected.
I've contacted yota support an they want me to send it to their service partner (premiere eurocom ) I have to send it at my expense and wait their diagnosis.....but I'm not sure how yota will be billed for this.
Has anyone else experienced the problem?
I'll try a factory reset before I send it, just in case...
Sent from my YD201 using XDA Free mobile app
I didn't encounter such problems so far. I was a bit worried a few days ago, as my Yotaphone kept losing the GSM connection entirely (I was back to the PIN code input screen multiple times every day), but then it also did happen on my good old Ericsson t39m, so I suspect it was more an issue with the local GSM network.
Can you try with another SIM card (maybe even another carrier) to see if this happens regardless of the carrier?
Did you change something (apps, settings...) on your phone recently? I'm asking just in case, you certainly thought about that already, so don't get offended by such a basic question!
No worries.....Thanks for the input, what network are you on?
I tried a factory reset and that didn't make any difference, that should eliminate any fiddling or dodgy apps too, I tried the Sim back in my HTC One and it behaved perfectly in there, upon returning it to the Yotaphone I lost data comm twice in a matter of hours only reaquiring after turning the device off and on. I also double checked the Three UK apn settings and they are as they should be. I could try another network as nano sim are few and far between!
I've now returned it at my own expense (Thanks Yotaphone!) To their repair partner Premiere Eurocomm, I'm not sure what will happen now as for all I know it will pass their testing in their repair labs, I'm hoping they will just send a new device .
Sent from my GT-N8010 using XDA Premium HD app
Update......
I received a new phone under warranty, I set it all up and sadly exactly the same problem occurred. (Passing through an area of poor or no network service, the mobile data (3g or LTE) will not reconnect until the device is switched off and on again)
I now believe this is an incompatibility between Three UKs mobile data network and The Yotaphone firmware/hardware.
To crudely test this I bought a Vodafone payg sim and carried both my phones with me and these are my findings
HTC One M7 & Three UK sim......no problems.
HTC One M7 & Vodafone sim.....no problems.
Yotaphone 2 & Vodafone sim.......no problems.
Yotaphone 2 & Three UK sim....fails to reconnect.
So my options no seem to be;
Try for a refund on the device.
Change network to Vodafone.
Wait for a fix from Yota.
So I'll call the support line later today and see what they say. Could any UK users let me know what network you are on and if you have any similar problems please?
Sent from my YD201 using XDA Free mobile app
Sorry for the delayed answer...
I'm using the Orange (France) network at home without any particular issue, the troubles only happen (so far) when I'm traveling abroad, which I frequently do for work.
I'll try to list more precisely which carriers are subject to network connection issues, although it's not easy to see which carrier you're roaming with (on my old Ericsson phone, the carrier name is displayed prominently on the screen, whereas you've got to dig in the menus on an Android phone to get the carrier's name...
Okay so I called yota support an updated them and as expected they just blamed Three, so only after asking for a refund did the agent pass the problem onto Yota for more technical help, I won't hold my breath waiting for contact but if nothing by the end of next week then I will be insisting on a refund. kind of spoiled my fun this has
Sent from my YD201 using XDA Free mobile app
It would be a shame if they don't seize the opportunity to further dig into the subject and find out the technical cause. After all, they aim at a worldwide distribution of the Yotaphone 2, don't they? And it'd be a shame to see you go, too...
An update.....
I've not heard anything from Yota support but have made progress myself, I discovered in the mobile networks settings that you can select your network manually rather than automatic, by doing this two options for Three appear in the list, Three and Three UK.
I selected Three UK and since doing that the problem has not happened at all over three days of using the phone, including passing through the areas of no network coverage that would trigger the problem.
I'm hoping this is fixed.
Footnote: whilst sorting this problem I've been using my HTC One that has had its lollipop update and I'm loving the lollipop, can't wait to get it on the Yota
Sent from my YD201 using XDA Free mobile app
Any more updates? Got my phone today and got the same problem.
I got Tele 2 in Sweden and it wont connect to 4G. It will get 3G connection but very weak signal and it will disconnect and reconnect atleast once each 5 minutes.
I did also set network in manual mode and it works better but not as to expect from a phone.
Im also going to try with another carrier but im kinda locked to my current one...
On a side note, I've had twice an issue with SMS and the YotaPhone 2.
I've received the same message over and over about 50 times, usually separated by a minute, but sometimes the message shows up again only after a couple of hours...
Not a big deal, but annoying nonetheless. I suspect that the local phone network (in Congo) is to blame, but I'd be curious to know if this has already happened to anyone else, as my other phone(s) do not display such behavior. I usually have the "Welcome to XXX network" SMS repeated a couple of times, too, in those situations, though usually not more than three or four times.
Filiox said:
Any more updates? Got my phone today and got the same problem.
I got Tele 2 in Sweden and it wont connect to 4G. It will get 3G connection but very weak signal and it will disconnect and reconnect atleast once each 5 minutes.
I did also set network in manual mode and it works better but not as to expect from a phone.
Im also going to try with another carrier but im kinda locked to my current one...
Click to expand...
Click to collapse
I've not had any further problems since my earlier post, I set my network operator manually (rather than automatic) in mobile network settings and the problem stopped
Sent from my GT-N8010 using XDA Premium HD app
manmikey said:
An update.....
I've not heard anything from Yota support but have made progress myself, I discovered in the mobile networks settings that you can select your network manually rather than automatic, by doing this two options for Three appear in the list, Three and Three UK.
I selected Three UK and since doing that the problem has not happened at all over three days of using the phone, including passing through the areas of no network coverage that would trigger the problem.
I'm hoping this is fixed.
Footnote: whilst sorting this problem I've been using my HTC One that has had its lollipop update and I'm loving the lollipop, can't wait to get it on the Yota
Sent from my YD201 using XDA Free mobile app
Click to expand...
Click to collapse
Please whats their customer care mail or phone number ive been searching all over for it my phone just died as well.
I'm having exactly the same problem, I've had my phone for three days and it already happened twice. Putting the phone on airplane mode does not solve it; I have to restart the phone. I only lose data connectivity, but I get signal and I can call just fine. Btw, I'm using the YD206 version with Jazztel in Spain.
I'll try now with the manual network selection and ser if the problem dissapears.
Having the same problem on 48 network in Ireland
ciaranco said:
Having the same problem on 48 network in Ireland
Click to expand...
Click to collapse
Hello,
I have more or less the same problem ... but with no real solutions
After upgrading MM I lost the LTE signal but not all the time.
When I start my phone I have the LTE signal with good bandwith and good quality of reception.
After some time (5min, 15min, ... no really logic) or every time after driving with my car and I expect changing Emettor many time, I loose the data. I have no more LTE, H+, 3G etc... no more data and I loose a lot of quality of signal like my "modem" lost a lot of range of signal available.
I Flash and reflash MM and no solution.
When selection manually the operator, it change Nothing for me
When I change APN with a new one (2 APN are available for data (for french people SLSFR and WEBSFR)) the data is coming back but just few time.
When I come back the the first APN, data is not coming back until restarting the phone.
I have a third APN but with only 3G connection and with this one, I have no problem. Data is always available...
Really Strange. The problem is only due to LTE signal
For this moment, I will try with Lolipop if the problem don't occur anymore.
hello, my wife has the same issue, on sfr network. Any update ?
BENETNATH said:
hello, my wife has the same issue, on sfr network. Any update ?
Click to expand...
Click to collapse
Hi Benetnath,
I find no issue with SFR.
I spoke with the customer service and they don't find any problem on the network.
I read a lot of forum and it seems that the problem is not only on Yotaphone but on lot of quite "old" phone.
They change some parameter on the network (what, I don't know, is it regarding the fact that we can travel everywhere yet in Europe using our data mobile...)
You can easyly find some post with looking about "SFR data probleme sl2sfr oneplus" through google
I expect that the problem is only on SFR but I can't be 100% sure.
Due to the problem seems to be a network "problem" or french network parameter, I think we will never have any answer or solution. It is sure that yet we will have no more update on yotaphone.
The only one solution I can give you today (avoiding changing operator ) is to use only the APN : Wapsfr
With this APN you will never be connected in 4G but only in 3G. No problem with cost or anything else (pas de risque de hors forfait) but in my case, the reception quality is really better in 4G with 800Mhz frequency that 3G in 2600MHz I believe.
Without 4G I can't receive anything inside my house.
I will keep you and the forum in touch if I find a solution.
Changing to an another operator is not so easy because for low price all the alternative operator like laposte mobile, pristel, NRJ or some other are often on SFR network with the same APN (so I suppose the same problems)
It is maybe also because SFR launched the VOLTE in June and the problem is more or less since this date.
VOLTE is maybe the problem ? When I receive a call I lose the data and she is not coming back
manmikey said:
Sadly its become apparent that something is wrong with my Yota 2, when losing the network signal when out in the sticks it will not reconnect mobile data when I'm back within decent network coverage, the voice and SMS work okay but the mobile data doesn't, even if i get full signal bars. Toggling Bluetooth and mobile data make no difference. The only cure is to turn the phone off an on then it fine until the next time.
I've checked my 3 UK APN settings and they are all as expected.
I've contacted yota support an they want me to send it to their service partner (premiere eurocom ) I have to send it at my expense and wait their diagnosis.....but I'm not sure how yota will be billed for this.
Has anyone else experienced the problem?
I'll try a factory reset before I send it, just in case...
Sent from my YD201 using XDA Free mobile app
Click to expand...
Click to collapse
Hi, I have the same problem. And I think the problem go from Free : Before I had SFR and Bouygues, I never saw the problem.
Sometimes, just activate the plane mode, and desactivate it, and the LTE comming back. but another time, I have to reboot the Yota.
Hello xNiux;
With Free, I found also lot of data connection problem on Google.
The main problem with Free is that the mobile should sometime connect to a Free emettor and sometime to Orange.
So maybe your phone is not connected on the good emettor and it is the reason you lose your data connection. I can't be sure because I have not Free Mobile but it is what I wrote.
==> Maybe can you go to "choose operator" and select only Free...
For SFR it is a quite new issue, around june. Before I expected that it was a wrong ROM when I uploaded my phon to MM but it is not the reason.
Even with choosing manually the operator or use airplane mode, nothing is working. I need to restart or open/close my SIM card.
I make a "call" to the RED team to find a solution.
They wrote me this morning that now everything is fine and work well... but this morning I lose another time the connection.
For the moment :
Free is not working with Yotaphone
RED/ SFR is not working with Yotaphone
To be check with Bouygue or Orange to maybe choose an another operator ( I don't want to change my phone)
My v20 drops all calls between 2 and 4 minutes in, and usually around the 3 minute mark. The call drops, signal goes to zero, and a moment later I get a toast message saying "Loading SIM card contacts..." and then I can immediately dial back in.
WiFi calling is disabled, though the setting being on or off doesn't seem to make a difference. I've cleaned the SIM card and added tape to the back to ensure good connectivity - no change. I also went to T-Mobile and they replaced my SIM on the spot but it immediately happened again in the store and in front of the clerk when we tried a call. They've suggested a warranty exchange.
One interesting thing I've found though is that disabling VoLTE calling fixes it entirely - it no longer drops calls, but of course there's no HD voice and I can't use band 12 and they're already cutting back on HSPA coverage.
Haven't found anything else useful via Google or XDA. Even with VoLTE enabled there are no data drops, VOIP calling via hangouts works fine. Anyone have any ideas short of a full exchange? Not rooted and while the LG backup app is pretty good, I really don't want to go through the day-long process of restoring everything if I can avoid it.
Hey there! I had the same issue, exchanged the phone for a new one, and STILL have the same isssue! Did you ever find another fix? This is so annoying and I cant believe a bigger deal isn't being made of it.
Something wrong with ur
operator
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Been owning V20 for about 5 weeks now. The first 3 weeks were pleasant until I started seeing dropped calls. Disabling VoLTE did not help. Changing sim card wouldn't help either.
I'm having similar issues H915 Freedom Mobile.
Was roaming on AT&T in the US when I first did the update. And everything was fine till I was home and on Freedom.
When Wi-Fi calling is enabled. It makes no difference if mobile preferred or VoWIFI preferred is selected. It enables either way after reboot or turning Wi-Fi adapter off and on again.
Incomming calls frequently don't come through regardless of whether vo wifi is on or off. Texts same problem. And persists sometimes on cellular and sometimes on VoWifi.
Get SIM errors, signal drop constantly. And have tried everything I can think of to rectify the issues with zero success.
Anyone with Freedom having similar issues? Or any suggestions I might not have thought of that may be the the cause?
- Chris