Hi All,
Wonder if this is common or should I return the unit now. Had my Dopod 838 Pro for a week now. Great phone/PDA but since new, it does not always recognise a Micro SD card at first insertion. Tried 1x512 Sandisk and 2x1gb Ultra II cards with same issue. Phone has latest ROM from factory, 1.03.707.4. The insertion seems "clunky" too, that is, it doesn't go in smoothly like regular SD and Mini SD devices I have got.
What I have noticed is that if I only insert just enough to lock the card in it seems okay, but if I push it firmly home, it is more likely to remain unrecognised.
In every case, once recognised, it runs, saves, reads from the card flawlessly so it does seem like this is a hardware issue. But if all the Hermes phones are similar, it may be just one of those characteristics of the phone and nothing too much to worry about. Just like to know so I can relax or act as the case may be.
Thanks for any feedback guys...
John
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
MarkD said:
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
Click to expand...
Click to collapse
Quite a few seem to take a few goes before recognised but usually seem to work fine once recognised.
Might be a bit concerned about jpfe8851's clunky slot and if it seems to go past the normal stopping point - Have not seen reports about this and mine does not do this.
Mike
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
If you use your camera application to save the pictures on a memorycard, try to run the camera after inserting the card if it doesn't detect it. The camera app. then informs you that there's a new memcard inserted and do you wanna use it to save the files on.
Not so much of an hasle, considering how often you really remove/insert memory cards and the hermes has the camera button just opposite to card slot. And the application doesn't stay on the process list if you close it from the X (cross on upper right corner). The OK button doesn't completely close the application.
Inc said:
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
Click to expand...
Click to collapse
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
y2whisper said:
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
Click to expand...
Click to collapse
This sounds like good practice and I'm sure for most folks this works. I think though there some people that struggle to get Hermes to recognise the card even when inserting it when off. Generally it does recognise it in the end but there could be a few reasons for these issues (formatting, fragmentation, poor physical contact and so on).
I think your advice is good though and should become routine whenever the card is removed/inserted.
Mike
I've used a 1GB PQI, a 2GB normal Sandisk, and a 2GB Sandisk Ultra, and all have worked fine. Except one of the 2GB doesn't like my card reader
i found formatting the card help. Originally it would only be detected if the phone was turned off.
Unfortunately I didn't have a card reader, so used an adapter to format it in my digital camera and have no idea how it formatted it. But it now works everytime without fail!
Thanks Guys...
Sounds like this is fairly common. I've found even since I posted the original question, that provided I just push the card until it clicks, it starts up every time. With my old Axim x50v and Atom, I had to really push the SD cards as far as possible to engage the lock whereas the Dopod clicks just after the edge of the card is past flush. Gently does it seems the rule.
Mike, I appreciate your concern but the clunkiness I think is more related to the card design, having the bumps along one side, than the slot. Also, these things are all rated as hot swappable, so we should all not have to turn off just to change a card. I don't change cards that often, but when I travel, I swap cards a bit as I take a couple cards with music on to listen to while flying.
For all with the issue, I suggest you do as I said in the first paragraph as that seems to be the clue, just press the card until you feel it engage the lock and see what happens.
Thanks all for your feedback. I'll carry on without a visit to service as the phone is terrific and the keyboard (my reason to replace the Atom) is superb.
Best regards,
John
*Solution*
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
i've done all the suggestions given on this topic but i still can't get my JasJam, which is about 13hours old, to recognice my microSD card. I've tried a 512mb and a 1gb and no luck... i'm leaving tomorrow and i'm worried if the service center will want to repair it rather than exchange it.
hi fone_fanatic,
if its a fault with the jasjam, you will receive a replacement if its under 30 days old. but the replacement procedure sucks.
Are you in Australia and a Telstra customer? If so, telstra calls imate support to obtain a service reference number, then they will send your pda to mobile phone solutions (MPS) in QLD, they will inspect it and then return a new jasjam to your retail outlet. once the retail outlet receives it they will give you a call to come and collect it.
the warranty is Imate, not telstra, so once it leaves their stores, imate are the ones who do the replacement through Mobile Phone Solutions.
Turn around time, 1 week for my replacement to be couriered to QLD from Melbourne, 5 days turn around time from MPS, 4 days for the new replacement to be couriered back to melbourne, 1 day for me to pick it up. so around 3 weeks.
Now, MPS is closed from Dec 22 to Jan 3 and they are out of JASJAMS, they are awaiting more from imate for warranty replacements (my friend is wating for his replacement) so turn around time could be longer.
life sucks sometimes......
Thanks for that info Jasjamming. I'm in saudi arabia visiting family and friends for the holidays, and the process you just described soounds very similar to the one that was described to me today. BUT... turns out the device is fine, the cards i tried were both Nokia MicroSD cards that came with nokia phones and for some reason the jasjam won't read them. So i bought a 1gig Sandisk and it works fine!
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
A soft reset always seems to work for me
aprmike said:
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
Click to expand...
Click to collapse
There's a thread here http://forum.xda-developers.com/showthread.php?t=294324 which gives some fixes to this problem. The thread is a bit long so it may be best to read from the end backwards.
Also, I believe this problem has been taken care of in the cooked WM6 roms. My SD card hasn't disappeared since upgrading to WM6, but did all the time when with Vodafones UK rom.
broken microSD card?
I have a Sandisk 2GB microSD card, that after a few days stopped working. Whenever I insert it, the device hangs completely. It doesn't matter whether I had turned off the device before inserting. The device stays unresponsive when I eject the card again, I always have to do a soft reset to bring the device back to live. I tried to insert the card carefully (as someone here mentioned the issue with the little notch), but it doesn't make any difference. The card is never recognized, not even after a soft reset. This is obviously very frustrating, as I had just installed a couple of useful apps on the card.
Do I need a new card or is there anything else I could try? ( I do not have a card reader....)
ROM: 1.23.78.3
ROM date: 08/01/06
Radio: 1.06.00.00
it must be the sandisk 2GB microSD cards as i have one to worked great for a week, then stopped working....i formated using the pc and now it is recognized as a 1 GB card, in both phone and pc..
QuachMD said:
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
Click to expand...
Click to collapse
Quoted for truth.
Hey guys I recently picked up a G1 from my friend and I went through the process of getting it unlocked ton work on my At&t sim which works very well and I love it even though I did lose 3g its still nice. But I am running into a problem I have a 4gb SD card in it but when I try to format it or do anything with it, it says theres no memory card installed. Is there something I am missing or is my SD slot dead? I would really like to get this fixed since there are a few apps I would like to toy around with but they all require the SD card functioning.
Any help you guys can provide would be appreciated.
You should probably attempt to format/mount this card with a separate card reader.
If the phone is rooted and has a custom recovery installed, you can enter recovery by holding down the home button and power button while the device is turned off. If there is a custom recovery installed you should have an option for "console"
Code:
mount /sdcard <enter>
df<enter>
Post back and tell us if you see anything for /dev/block/mmcblkp(number) if any.
Thanks.
I never rooted the phone and the old owner wasn't smart enough to even try lol so that's out of the question I guess I'll have to try and hook it up to my old S621 when I get a chance.
I never rooted the phone and the old owner wasn't smart enough to even try lol so that's out of the question I guess I'll have to try and hook it up to my old S621 when I get a chance.
your card might be dead, my best guess. worst case scenario, your microsd slot is broken
the sd isn't dead. I can plug it into my computer and it works perfectly so I am gonna assume its my sd slot but still wanna test it on my other phone before I contact HTC to see if they will repair it.
You also may want to try the good ol' Nintendo fix (blow in the slot).
If you are feeling extra curious, take it apart and clean the contacts with a toothbrush. So, uh... good luck with that.
meh tried the sd card on my buddies phone and it came up saying unexpected error when he tried to reformat it so I am assuming the card is dead. Oh well at least I have a 1g to fall back on. Ty guys for the help.
When I press gallery it says my SD card is unmounted. I powered off, removed card, cleaned card and phone, then I restarted it and it worked but now I'm getting it again. Pretty annoying. Also, is this the type of issue covered by the warranty?
I ran a search on Google and nexus one general forum before posting, thanks in advance for any help...
oh wow....i just unmounted the card, then i powered down. when i powered on it said the card was damaged and i may need to reformat it.
So i put it in my laptop and it says it needs to be formatted.
Have i lost all of the stuff on my card and, if so, what could have caused this? its kind of devastating for me.
The ONLY thing i did today that was out of the ordinary was install zumodrive on the phone.
its a class 6, A Data 8 gig and ive had it for a matter of 6 months, im guessing it was the phone or an app that caused it?
Unless you were constantly removing the card while a device was in the middle of writing to it, I dont think the phone it self would have caused much damage... I'm thinking it was more likely a defective card...
s4yunkim said:
Unless you were constantly removing the card while a device was in the middle of writing to it, I dont think the phone it self would have caused much damage... I'm thinking it was more likely a defective card...
Click to expand...
Click to collapse
bummer, so i probably should just trash it as opposed to formatting it and using it again?
i have had a card fail on me, and was able to get it back and it worked fine. seemed to be just a tad bit slower the second time around, but nonetheless it worked.
it was weird thought, windows wouldnt detect it, and my phone wouldnt either. i had to go into drive management and it was seen there. once i got that squared away and go tit formatted all worked well.
as far as saving your files, im not sure... i try to backup my sdcard about once a week (simply overwrite any files that havent changed). you may be able to use a disk recovery utility, such as the ones that are used to retrieve files from dead HDD's.
i had this problem on stock
i ended up putting my sd card in the pc and backing everything up (everything was fine even after the phone showed it was corrupted)
reformatted my sdcard
tested and still got the error
so i pulled the sdcard back out, started the phone up without any sdcard inserted. after putting card back in and booting up never had the problem again
since rooting, i've never run into this problem either
Hey everyone, I'm trying to figure out the possible cause to my issue. I have a Samsung Galaxy S5 with stock rom. I also have a samsung class 2 micro sd card that I've had for quite some time. (I believe I got it back with my S3 or possibly before that in the Mytouch days).
I started having the issue when I would click on a photo in my gallery and it started lagging and then it wouldn't open any of them as the drive appeared to be corrupted. Then I attempted to restart then device and had no luck there as it would freeze on the carrier screen as it was turning off. So the only way to turn it off was to remove the battery. I played with this issue for a minute trying to figure out the cause and eventually device I was just going to do a master reset. However again once I went to turn the phone off to do the master reset the phone once again froze up and was unable to turn off due to being on the carrier screen. Then I just went directly into the bios of the system by holding the pwr volume and home buttons to do the reset from there. That did work and I got the phone all back up and running. However SD card was still not working So i went to go power it down but it again froze so I took the battery out and removed the sd card as well as the battery and with the sd card out everything functions fine. I plugged the SD card into my computer and it proceded to check it for errors because it couldn't find any data on the drive. It checked for the errors then after the check was done it came back with nothing. But all the data was intact. So I put it back in my phone. Everything worked fine, I was able to view my sd card files on my phone and computer, then I went to sleep. Put the phone on the charger. I woke up to my phone being off and not wanting to turn on. So again popped out the battery and was able to get it started but same issue sd card is not being seen by the device but its causing it to not turn off or restart properly.
Does anyone have any idea if this is just a corruption issue with just the card it self? Or is it possibly a virus that got into the micro SD card? Everything was working fine prior to last night. The sd card had been used in multiple phones as well as the Galaxy S5 that I've had for about a month.
Thanks
Crashin1775 said:
Hey everyone, I'm trying to figure out the possible cause to my issue. I have a Samsung Galaxy S5 with stock rom. I also have a samsung class 2 micro sd card that I've had for quite some time. (I believe I got it back with my S3 or possibly before that in the Mytouch days).
...
Does anyone have any idea if this is just a corruption issue with just the card it self? Or is it possibly a virus that got into the micro SD card? Everything was working fine prior to last night. The sd card had been used in multiple phones as well as the Galaxy S5 that I've had for about a month.
Thanks
Click to expand...
Click to collapse
There isn't a virus. You CANNOT get viruses on android without installing an APK (99% of the time). It's most likely a bad SD card. Why are you using a class 2? I would just upgrade to a class 10 samsung / sandisk card and see if the problem still exists.
V20 H918 10j (still on Nougat)
Here's when it happened:
We were going on a road trip so I shut the phone off, took out the SD card (64 gig Sandisk), then the sim card, put the SD card back in and closed up the phone. I did not turn the phone back on. Then put the sim card in my tablet so it would have data. That worked fine.
The next day, I want the sim card back in my phone, so I do the reverse. Boot up the phone and it does not see the SD card at all. I put the SD card in the tablet and the tablet sees it just fine. Back in the phone - no go. I try a couple reboots and nothing. Boot to TWRP, it doesn't see it.
I get home and dirty flash the rom (Ovrdrive). Still doesn't see the card. I try a couple other cards (32 and 64 gig sandisk) which work just fine in other devices and the computer and the phone either doesn't see the cards or it says they are corrupt. So I format a 32 gig card (I did it a couple times in both xfat and fat32), put it in the phone and the phone says it is corrupt and needs to be formatted. So I select format. The format box is immediately at 20% and then it crashes.
I tried using ES File Explorer on the phone to format it but still a no go. I re-flashed the kernel that I have been using for the last year, that didn't help either. I used contact cleaner spray and then even used a soft small paint brush to try and clean the contacts. Nothing.
I had not put any new apps or made any changes to the phone in over a month before this happened. So.... I think somehow the pins for the card somehow got damaged or just old and something just got bent or broken or tweeked. I have another V20 that got water damaged and I looked closely at the SD card pins and compared to the current phone. I can't see any difference.
I'm posting this in case anyone else has had this problem and 1. was able to resolve it or 2. replaced the sim reader and that fixed it. Sim readers on ebay are cheap, but they have to be soldered in. Something that small is beyond my skill level.
There is a thread for the G6 that talks about this same problem. No solution. Speculation about having the card reader replaced. One person did a complete factory reset twice and that didn't work. So I'm left to believe this is a hardware issue.
Cheers.