Database Users

"Outlook Email"... what's the point?

Maybe I'm really thick & am missing something here, but what's the point of the "Outlook Email" in WM5?
OK, so it syncs with Outlook on the PC using ActiveSync, fine... but it can therefore only send/receive email when the device is connected & synched to the PC. Although the emails from the PC's Outlook copy over to the device, you can't reply to them with the device when the device is not synched to the PC.
If my XDA Mini S is connected & synched to my PC, I'm not gonna use my XDA to reply to emails, I'd use my PC!
Away from the PC, you can download pop email to a different account on the XDA, but... that account can't then be synched with the PC, only "Outlook Email" can be synched, & it can only be used when synched.

Err...you know you can sync with the server wirelessly via GPRS, EDGE, whatever, right?

Its pretty worhtless unless you use push. Atleast as far as I am concerned. It would be nice if it integrated it with your current pop3 account.

i used to think exactly that untill i changed my work over to use an exchange server then it really comes to life. they should creat a cut down program that lets you sync your desktop outlook over the net imo. then every home user could have push email.

Tezcatlipoca said:
OK, so it syncs with Outlook on the PC using ActiveSync, fine... but it can therefore only send/receive email when the device is connected & synched to the PC. Although the emails from the PC's Outlook copy over to the device, you can't reply to them with the device when the device is not synched to the PC.
Click to expand...
Click to collapse
Besides using an Exchange Server, as others have pointed out, bear in mind the same WM OS is also used on non-phone Pocket PCs. In the "good ol' days" you sync'd your PPC in the morning, read and replied to your e-mails on your PPC "on the go" and the next time you sync'd, the (as yet unsent) replies you'd composed during the day would transfer to your desktop PC and get sent by (desktop) Outlook.
If you don't use Exchange, then the Outlook Mobile e-mail box is probably useless to you unless your e-mails are non-urgent enough that you can wait until your next sync before your replies are sent, and your GPRS data charges are punitive enough to justify waiting. I have an unlimited data plan so I now use my Wizard as my primary e-mail device and simply have my IMAP accounts setup on the Wizard and disabled e-mail syncing entirely. (Frankly, since Microsoft disabled desktop sync over wi-fi in WM5 I find myself syncing only once a day or two instead of the several times a day I used to sync my PPC 2K2 and 2K3 devices!)
Basically my desktop PC is now my e-mail "archive" since I'm far more likely to read and reply to all of my e-mail on my Wizard.

elecconnec said:
In the "good ol' days" you sync'd your PPC in the morning, read and replied to your e-mails on your PPC "on the go" and the next time you sync'd, the (as yet unsent) replies you'd composed during the day would transfer to your desktop PC and get sent by (desktop) Outlook.
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Click to collapse
I guess i'm still living in the good ol' days because thats exactly what i do!!!
question if i may, how do i set it so it syncs the entire email and i don't have to click on "get rest of email" thing on the bottom?

I also sync my phone in the morning and reply to any overnight emails throughout the day, then sync when I get home from work...
Unless it's an important email, in which case, I'll use GPRS to send it from my mobile account.

Push emails from home PC
Hi Guys,
If you have broadband and leave your PC on almost constantly then this may be what you're looking for.
http://www.emoze.com
I haven't tried it yet as I've literally stumbled over it myself but from what I can tell it takes your email as you receive it from your home PC and redirects it to your pda.
I'll let you know if it's any good but it's totally free so check it out for yourselves.
Have fun
Terry

My outlook email syncs (pushmail) with my work-exchange server over gprs, only during working ours.
And for private mail I have a pop3 box checking for new mail every 5 minutes.
Works great!

N!co said:
My outlook email syncs (pushmail) with my work-exchange server over gprs, only during working ours.
And for private mail I have a pop3 box checking for new mail every 5 minutes.
Works great!
Click to expand...
Click to collapse
Yeah, but how much data wil be used by your GPRS connection?
Pertinent connection for syncing and also popping you mailbox every 5 minutes will not be that cheap I think
p.s. Wie is je provider en hoeveel ben jij per maand kwijt hieraan ongeveer?

Does anyone else use IMAP to sync? I have IMAP for my home mail and Exchange push for work, seems to work OK. IMAP uses a lot more data though than ActiveSync, and seems a lot slower, and Desktop's Outlook's IMAP client leaves a lot to be desired, but it is an option, at least.

Don't use Exchange, so it seems like the "Outlook Email" account is fairly pointless for me.

fone_fanatic said:
question if i may, how do i set it so it syncs the entire email and i don't have to click on "get rest of email" thing on the bottom?
Click to expand...
Click to collapse
on you phone go to Active sync
click menu > option
highlight email and click settings
Change limit email size to "ALL"

eguess said:
fone_fanatic said:
question if i may, how do i set it so it syncs the entire email and i don't have to click on "get rest of email" thing on the bottom?
Click to expand...
Click to collapse
on you phone go to Active sync
click menu > option
highlight email and click settings
Change limit email size to "ALL"
Click to expand...
Click to collapse
Thank you! i looked all over the messaging opitons, didn't think it would be in the activesync options. thanks again!

fone_fanatic said:
question if i may, how do i set it so it syncs the entire email and i don't have to click on "get rest of email" thing on the bottom?
Click to expand...
Click to collapse
On your desktop PC in Activesync, after syncing but while still connected, double click on "e-mail" in the main pane and an option menu should come up. You can set the size of e-mail to sync there.

Thanks for the tips
Thanks for the help

wait so you cant set up a pop3 mail account on outlook and use edge or w.e to send/recieve and get new email..
wtf...

guyver2077 said:
wait so you cant set up a pop3 mail account on outlook and use edge or w.e to send/recieve and get new email..
wtf...
Click to expand...
Click to collapse
Says who? You can do exactly that with either POP3 or IMAP Accounts.

kyphur said:
guyver2077 said:
wait so you cant set up a pop3 mail account on outlook and use edge or w.e to send/recieve and get new email..
wtf...
Click to expand...
Click to collapse
Says who? You can do exactly that with either POP3 or IMAP Accounts.
Click to expand...
Click to collapse
ok good.. i was gonna set i up with a pop3 email in case i couldnt ever get exchange to work

U can also do "push" even if u r just a home user like me . You can get a free exchange account at www.mail2web.com .

how to keep mails on the X1 that are allready gone on the server

The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?

If you are using POP3, the emails you downloaded to your device should stay there regardless of removal on the POP3 server. The only reason that would explain this behavior is that you are using IMAP and not POP3.

I'm using pop3 and the mails disappear.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
That's not how POP3 works. You are describing IMAP server behaviour.

nurps said:
The X1 always deletes the mails saved on the device if they arent stored on the server anymore after checking for new mails. Is there a way to keep mails that are no longer on the pop3 server?
Click to expand...
Click to collapse
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings

Well doenst really matter that its not supposed to work this way.
How do i fix it? Obvioulsy a bug, is it working with your phone?

guap said:
in options you have to select "don't delete mail from server" or "keep mail on server" I don't remember exactly but there in an option to do it, look around in advanced account settings
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Click to collapse
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.

so check "don't delete message if deleted form server"... it's in advanced options too

Where would that option be? On the same page as the "dont delete from server option"? If yes i dont have that. (german version of windows mobile and Xperia) Maybe there is a direct registry setting if i cant get it through the options?

The problem you're having is most likely to do with retention. Eg "delete messages after 7 days". Use POP3 but also check your retention settings.

And where would i find this setting? I only find the option for downloaing Mails from today, 3 - 30 days old or all. But this hast nohting to do with deleting them once theyre gone on the pop3 server.
And thoose messeages dont vanish on their own...they get deleted after i check for new mails (its set up for manually doing that) and the experia notes that the mails is not on the pop3 server anymore.
So a "don't delete message if deleted form server" would be the right thing..just that i dont have that in my settings.

nurps said:
Yes i have that option selected...the X1 is not deleting it from the server...its deleting it from the X1, after the mail is deleted from the server by my PC, on the next "send / reveicve" operation.
Click to expand...
Click to collapse
If the email is deleted/retrieved from the server by YOUR PC, the email is gone by the time you check for new email on your PHONE.
What you need to do is select the option to "KEEP MAIL ON SERVER" in your PC email program.
Either way, I don't think it's a good practice to POP your email from 2 different places (PC and phone in your case).

Of course its gone, but i dont download the mail AFTER its deleted by the PC...its allready on the X1 and it deletes it AFTERWARDS.
In fact my PC is set up to leave Mails in POP3 for 3 days..then they get deleted...and the X1 is set to dont delete any mails at all. But it does delete allready downloaded mails as soons as it finds out theyre not on the pop3 server anymore.
So back to the solution of this problem please?

The only way I found to keep messages on the phone is to delete them from inbox to the deleted items folder, they stay there till you delete them properly.
Im on btinternet and I dont like the idea of messages staying on the server so havnt enabled it.
What is the point of keeping messages on the server, can they be downloaded again?
I cant find an advanced explanation of how the phone interacts with the mail services so I just keep mail I need in the deleted folder in the phone, I even created a new folder in the phone called store to put emails in for keeps but they dissapeared from there as well !!
If you have important information in a mail, copy and paste the text to word or notepad just to be safe.

According to guap there should be a "don't delete message if deleted from server"-option but i cant find it. I cant believe that windows mobile mail software would be more stupid that a simple java email client i used the last to years before the experia.

sorry for delay
go in your inbox -> menu ->tools -> options -> message -> warn when delete message from list
this way you can say "no" and keep your message. Quite annoyng but it worked for me on my touch. Now I don't care about it
Anyway, if you are interested in a serious client I suggest to swap to something better then pocket outlook

I have this checked...but always clicking yes on every mail check to keep my mails from getting deleted would be to annyoing even if it would work.
So what serious alternatives are there? And are they fully integrated into the OS?

nurps, have you doubled checked the settings to ensure you aren't using IMAP. The wizard will try to use IMAP by default, which by the sounds of things is exactly whats going on.

Its pop3. 100% sure.

I have set up the same account with pop3 and imap, the phone still behaves the same, deleting messages that have been downloaded to and deleted from pc.
I think this is stupid behavior. There should be an option to keep some email on the phone and not on the pc.
Edit; Put it this way I have 2 pcs with outlook express on, I can check mail with each one and they download mail individually but they dont clear the other pc of mail do they ! (mmm.. ? maybe thats wrong eh ..).
I like to choose what to delete from a particular machine and what to keep on a machine.

Problem!! Email deleted on server side after using HD2 to check POP mail

Can someone tell me how to prevent email from deleting on server side when using HD2 to check POP email account?
i remmember there is a option to not delete email on server side, but i can't find it now in HD2...

Well . . .
Try the following:
Start->E-Mail->Select the account you want->Menu->options->
Click the account->Edit account Setup->5X<Next>->Advanced Settings->
When deletting messages - Select "Keep them on the server"
(I have not tested it, so it would be nice to know if it actually works as expected )

you only can change that using the email icon of Windows Mobile (tap start button left upper corner of the home screen and then tap email). Choose your account, tap menu (right lower corner of the screen), tap extra (scroll through the menu) - tap options - tap your account again - tap send/receive options - tap advanced (lower side of the screen) - and there you will be able to choose to keep messages on the server instead of removing them.
Edit: sorry Som3One, did not see your post! Directions to do it are the same IMHO

Som30ne said:
Try the following:
Start->E-Mail->Select the account you want->Menu->options->
Click the account->Edit account Setup->5X<Next>->Advanced Settings->
When deletting messages - Select "Keep them on the server"
(I have not tested it, so it would be nice to know if it actually works as expected )
Click to expand...
Click to collapse
Some30ne,
I know this is an old (ish) thread but I have been trying to get to the bottom of this problem since I got my HD2 in February.
The instructions above are perfect EXCEPT that the drop-down option "Keep them on the server" does not exist on my phone.
Weird
Anyone got any ideas?
I wonder if there is part of the registry that deals with these settings?
Cheers

The HD2 does NEVER delete POP e-mails after checking them, only after deleting them manually on the phone, and only if the above option is set for it.
If the e-mails disappear after you checked them once with your HD2, it's the server doing it, and it's the server configuration you need to check. For example Gmail archives mail automatically by default once they're retrieved via POP, so they're not in the inbox anymore and "disappear" on the next check. But that can be turned off.

Kilrah
Thanks for the reply.
The option to "Keep them on the server" does not appear in the drop down on my hd2. I get "delete them off the server" and "move them to server trash". so one answer is not to delete anything and simply alter the number of messages I am viewing.
I would appreciate having the option "leave them on the server" if anyone can work out how to do this, that would be great.
I wonder if the newer hd2s have fewer mail configuration options for e.g. Safeboxextender doesn't work on my phone whereas other users report this working.
Any help appreciated.

Remember that option only affects mail that you manually delete on the HD2, as theoretically the mail you'd delete would be spam or such, so having those deleted on server side is a plus. But simply don't delete any and you're fine.

ok, thanks Kilrah
I agree this is the only option at the moment.
Thanks for your time

on PC??
I found that "do not delete from server" can be ticked on my laptop (the one I synch my HD2 to...) in Outlook setup and that solves the problem posted by OP. So if OP uses Outlook, it should be that simple. Other email clients, I dunno...

piattj said:
I found that "do not delete from server" can be ticked on my laptop (the one I synch my HD2 to...) in Outlook setup and that solves the problem posted by OP. So if OP uses Outlook, it should be that simple. Other email clients, I dunno...
Click to expand...
Click to collapse
Are you syncing to Exchange or Outlook? If you Exchange sync, your outlook is making an "Exchange Connection" when you create the account. Otherwise, your outlook is making a POP3 connection. I think your "do not delete from server" implies that you are syncing HD2 to Outlook and Outlook is making a POP3 connection. That's why you need to stop Outlook from deleting the mails on the server.

Maybe I'm way off base, but I thought that this was normal behavior for pop clients... no way to use IMAP instead?

Perfect solution to the problem I was having as well. Thank you!!

Why does the thing sync E-mails? I don't want it to!

I have had this problem now and then with everything from the original ROM to the Leo MaryOne ROM I'm running now (which is btw fantastic - better than any of the other cooked ROM's I've tried, and all of those have been better than the original). Even though I've checked that the box for E-mail sync isn't ticked in the setup on the desktop or the HD it still transfers all the mail when I get mail on Outlook 2003. Any idea how I stop this, it's downright annoying behaviour!

active sync > menu > options > select MS Exchange (if you have multiple accounts) > Delete.

Nope, sorry. No MS Exchange there. I don't work in a company that has it either. The only thing that's there is Windows PC, which is the workstation notebook I use.

i was just going off my phone (which is to corporate network).
going back to that same menu (where it lists your laptop) - is email ticked?
try removing the computer entry and see if you still recieve email on your phone.
i could be wrong, but i think any email sync is handled by activesync.

ok, activesync doesnt handle non-corporate email...
i've found more account settings (using wm6.1)
- goto your inbox (so you can see the overview of your email)
- tap Menu
- tools > Options
- press and hold the mailbox you wish to delete
- select delete!

Thanks, but I'm afraid it doesn't cover my situation. I have the mail account on the cell phone as well, so I can check mail on the go (or in bed, which makes my wife crazy...), so the account is necessary there. What I can't understand is why the PC insists on syncing the mail to the phone even if I haven't ticked the box for it. The phone does not check mail automatically (I only check mail when I'm on WiFi, not on 3G - that's too damn expensive here in Norway, so it's not doing it automatically), so that's not where the mail comes from. And the really weird thing is that it only happens now and then, not at all consistent. And this has happened on Windows XP, Vista, 7, 2K3, you name it. I guess I'll just have to live with it.

Thanks! I've actuall had the same problem on earlier phones, like the Atom Life. What I can't remember is if I had this problem before I went Windows 7...

[Q] email on neotouch

my gf's neotouch has the last official rom 3.00c with windows mobile 6.5
she wants to read email, but everytime she sign in hotmail the e-mail app open internet explorer to let her sign in...
So it is not a real email client...
how can she have a real email client on her phone?
thanks

i noticed this too.

so there is no way?!

Try this:
http://www.neowin.net/forum/topic/911354-exchange-activesync-hotmail-settings-apparently-working/
Here you can set your hotmail as a exange server. You have more advanced settigs than POP and IMAP, better support for settings download intervals and best of all:
Push email service free! (something like blackberry etc. it does drain your battery quickly so don't let it check for mail all day/night)
You have to make these settings in the active sync menu on the neotouch. If this all doesn't work i suggest she takes a gmail account ( I never had any problems an you can import your hotmail into gmail, but try the above site first)
Good Luck!

hotmail
actually I have the possibility of the motmail client on mobile without using the browser.
Did you already use a MS account (hotmail, live, etc..) on the phone? for example you use an account for the wm marketplace?
I had that result when I tried putting 2 msn clients.

crl6904 said:
actually I have the possibility of the motmail client on mobile without using the browser.
Did you already use a MS account (hotmail, live, etc..) on the phone? for example you use an account for the wm marketplace?
I had that result when I tried putting 2 msn clients.
Click to expand...
Click to collapse
1. That's a different problem......
2. The method I descriped doesn't use the mobile browser. It also uses the build in, native, wm mailing program

thanks a lot but I didn't understand well hot to set up the mail...
I have to go to active sync icon on wm
set the field like in the link you've posted and then?
How I can set that I want to check the email manually? and not automatically?
because I don't need push notification all time, because my gf doesn't have a flat connection to the web, she just left her phone on wifi connection when she is at home