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Not sure what ROM version or anything, but I'm using wm6.1 on my Mogul
All I know is that I had my phone replaced recently, as my old one was getting pretty beat up. I finally got the phone up to par with my old one in terms of setup except for e-mails. So I go to setup my Gmail account on the phone, and no matter what I try, I keep getting an error message about loging into the server, how I have the wrong login name or password. How is this possible? What am I doing wrong?
I've tried using the automatic setup (worked on the last phone), manual setup with POP3 and IMAP, even using a new password for Gmail. Nothing works at all. Please help!
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Click to collapse
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
Click to expand...
Click to collapse
Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
Click to expand...
Click to collapse
i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
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Click to collapse
maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
Click to expand...
Click to collapse
Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
Click to expand...
Click to collapse
I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.
i flashed froyo 2.2 from modaco kitchen. it works great, but yahoo imap is not working. is giving "wrong user name or password". with cyanogen 5.0.6, i had no problems. any advice? thanks in advance
I was following these settings http://www.htc-club.ro/index.php?showtopic=4092 . it was working before....
I don't use yahoo mail so i can't help you, but the settings on htc-club.ro website are in Romanian. How do you expect people to read them?
i have tried all the settings found on internet.......i dont know why its not working on my N1 and also to my surprise i am getting same error on my X10 also.......
can anyone help?
lorin.bute said:
I don't use yahoo mail so i can't help you, but the settings on htc-club.ro website are in Romanian. How do you expect people to read them?
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Click to collapse
you might be right, but the screenshoots of settings are in english, am I correct? anyway thanks for U-re answer colegu'!
I'm not surprised to read this, the Yahoo! mobile webmail client tells me the username/password is wrong often enough.
If you don't have an account at htc-club.ro the pictures don't show up, just some links.
Anyway, i read somewhere that you need to change your location to Asia Pacific in yahoo mail settings to get it to work. The logic is that Yahoo offers free pop and imap for Asia. I don't know more because i don't use yahoo mail. You could try that.
lorin.bute said:
If you don't have an account at htc-club.ro the pictures don't show up, just some links.
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Click to collapse
i got the point! sorry I didn't know that!
=Anyway, i read somewhere that you need to change your location to Asia Pacific in yahoo mail settings to get it to work. The logic is that Yahoo offers free pop and imap for Asia. I don't know more because i don't use yahoo mail. You could try that.
Click to expand...
Click to collapse
yes, you right! but in my case I have yahoo mail plus...and I have no problems with yahoo pop3. it works. Imap is not working... I already went back to cyanogen, and yahoo imap it works again. it has to be something in order to enable this function in Froyo...
ovigt71 said:
i got the point! sorry I didn't know that!
yes, you right! but in my case I have yahoo mail plus...and I have no problems with yahoo pop3. it works. Imap is not working... I already went back to cyanogen, and yahoo imap it works again. it has to be something in order to enable this function in Froyo...
Click to expand...
Click to collapse
Hm, too bad. Maybe in the final release it will work.
i hope so! anyway, if I'll find something I will post here.
just download K9 mail app. much better than stock mail.
still not working....
interesting..... i just set mine up right now and it works fine. just type in email addy and pass. and good to go for yahoo mail.
those settings wich you type are for POP 3, not for IMAP......
Were you trying over Wifi or 3G? It would seem that Yahoo has whitelisted most or all of the IP addresses of American cell networks to allow IMAP access. But most other providers are blacklisted and won't work (*except with a special hack of a command that isn't implemented in stock Android but is available in some alternate apps such as MailDroid).
In Canada my provider is not whitelisted so I can't get Yahoo IMAP over either 3G or wifi. So I use MailDroid. It's still a bit kludgy but it gets done the job of notifying me (eventually) of new emails.
I was trying both: WIFI and 3G. I still thing there is a bug, otherwise how can you explain me this: with same settings if I go back to cyanogen 5.0.6 or other 2.1 ROM is working....
I had posted these settings a while back.
http://forum.xda-developers.com/showthread.php?t=640437
still doesn't works for me on Froyo. It showing "Wrong user name or password". The strange thing is on POP 3 works fine. My location is in UAE, and carrier is Etisalat. I had no problems with 2.1 Eclair; it works both IMAP and POP3.
ovigt71 said:
still doesn't works for me on Froyo. It showing "Wrong user name or password". The strange thing is on POP 3 works fine. My location is in UAE, and carrier is Etisalat. I had no problems with 2.1 Eclair; it works both IMAP and POP3.
Click to expand...
Click to collapse
I have only tested my settings on TmobileUSA. I use to use POP3 I'll try and find those settings.
Also, try K9 email and see if that works. I don't know of anything that was changed in the stock email app that would have caused this to stop working.
I just set mine up........make sure WIFI is off!!
Mine's been working fine as well.
My first though is you were on wifi. Second thought is you're not typing your info in correctly. =P
I convinced the Mrs to get get a wildfire (nice!) but having set up pop3 exactly like i set up on my Hero it says the password/username is incorrect, even tho the password or username is fine!
anyone else had this problem?
i checked to see if all the set up options were the same as my hero and they match perfectly.............any ideas?
the only thing anomalous is the sim card isnt working yet as her number ports today, but connection is fine over wifi
Don't know if this will help, but I set mine up to my yahoo email account using IMAP without any issues.
Update
Ok I now know its not a fault specific to the wildfire, I've tried setting up her email on my hero, with the same result. I've also used my pc to log on using her password and username with no problem at all..........weird!
As I said previously my own pop 3 sets up fine and is also with the same provider, yahoo in this instance, the only thing I can guess at is wether there is a user name length issue? Hers is only 12 letters long tho?
Will try imap and let you know, thanks for the suggestion or try the yahoo app.
Update
installed the yahoo email app from the market and the email comes thru fine with the mrs password etc.....wtf?!!! now i just want to get the HTC email app to work.......really dont get why this not connecting
weirder still!
just got my old diamond working and using the htc email app set up the mrs email account with no problem......
oh also works on my old Xda exec.........................
Hi,
are u setting it up manually or automatic. Because when i put my hotmail account in its working fine automatic. Manually i have no idea.
Also exchange and of course gmail works great on this phone!
Thanks for looking in I've tried to set up both ways even comparing with the settings on my hero, strangely all looks fine!
And as I said her settings work on every device I've tried except sense on android.
ANy solutions yet... ?? it tells me authentication failed..incorrect username/password .. i m setting up my gmail account .. not working for imap and pop both
Possible temporary solution
I bought this phone yesterday for my younger brother and since then its.. f***ing my mind out how to setup his email...
Well after trying all bull**** and even going on email settings tweaking it several times could not get the mails on Wildfire...Also the problem is not with username or password length coz tried to change that too..
For some reason though my account could be setup in a fly on his cell.. but for his own account i had to find a temporary solution
Tap Email setup >> type ur username and password and click manual setup>> Then in the first drop down menu Select POP instead of IMAP >> in the pop server box type pop.gmail.com>>Click on next and finish the process...
Note: For my account IMAP setup was done pretty quickly so it seems to be error from GMAIL server side i have mailed them to look into the matter and resolve the bugs if any.
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Skye Menjou said:
Works fine for me both POP3 and IMAP.
I am thinking of switching to K9 mail though.
Click to expand...
Click to collapse
DUDE i wish my bro was as lucky as you.. in any case no development goin on here for wildfire i hope i am not the one to make the first Custom ROM for it..
Password Length
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
this works for me. thanks heaps!
seekingmemoses said:
In case anyone comes across this thread as I did looking for an answer to this question:
The length of your Hotmail Password was the culprit for my login success. I had a 17 character password and kept getting "Authentication Failed..." I then tried shortening it to 10 characters and it worked like a charm.
I hope this is the solution to a problem many others have been reporting.
Click to expand...
Click to collapse
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
rpassmore said:
MSN as in [email protected] or .net? I would be surprised if using "Add MS Exchange Account" works for this as it's not an Exchange account. I would think the proper way to add a web-based email account would be System Settings - > Accounts & Sync ->Add Account ->Email and choose Other. When entering your email address and password it should auto-configure the proper server settings.
Click to expand...
Click to collapse
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
stevessvt said:
Yes, .msn. I know it works, it worked previously on the phone, and still does on my note 10.1. I like it over setting up a regular pop3 account because it pushes the email, and deletes it right from the server.
Click to expand...
Click to collapse
rpassmore said:
Holy cow, I apologize, I've never heard that MS enabled EAS for hotmail/live/msn now Outlook.com. lol
Have you looked at the server settings for the account on the Note? Verify, but I believe the proper settings are:
Server Address should be m.hotmail.com
Username is full email address
Domain is NULL
SSL yes
Taken from :
blogs.windows.com
Click to expand...
Click to collapse
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
stevessvt said:
No problem! I appreciate the help. I basically copied everything from my note to the g2, everthing looks the same as the microsoft link you provided. I have no idea what the problem is.
Click to expand...
Click to collapse
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Thanks for the help and idea's guys, Im now thinking it may have something to do with the LG Backup and restore of it. I did delete the cache and app data, but that didnt work, so Im doing a full restore of the .kdz file and see if that helps.
Barsky said:
Well, here is how I fixed it. I installed the emailgoogle.apk and exchange2google.apk from kitkat that started floating around when the n5 first came out. No problems. Odd.
Click to expand...
Click to collapse
So yours wont set up either? So strange, Ive never had this problem before,...Ive restored the .kdz file, performed a factory reset, other apps work, touchdown works,....
stevessvt said:
When I try to add my MSN email account using Microsoft Exchange, it always errors out, or says it cant connect to the server. My Note 10.1 has the same account, I deleted it and added it back no problems. Anyone have any idea's?
Click to expand...
Click to collapse
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
tony4681 said:
Here you go: http://forum.xda-developers.com/showthread.php?p=48295479#post48295479
Hope it help!
Click to expand...
Click to collapse
Perfectly! Thank you!
rpassmore said:
You say you previously had this account set up on the same LG G2? I've been wondering if sometimes the Email Data on these phones gets corrupt. Try clearing the Data and Cache for the Email App. I recently had a client who could not connect to their Exchange server on a GS4, even though I could using his info on my LGG2, he decided to wipe the phone and it worked fine after that.
Before you wipe the phone, download/install Touchdown, it gives you a 30 day trial. See if that connects. If so...hopefully clearing the data/cache for the Email app works, if not would a wipe kill you? lol
For grins, you could also try using Microsoft' "Remote Connectivity Analyzer," entering in your account info and see what it returns. \
**edit**
I forgot the link to Microsoft's EAS Tool: https://testconnectivity.microsoft.com/
Click to expand...
Click to collapse
This worked like a CHARM
after i cleared cache and data and force closed i used these settings for Live Mail
Server Name m.hotmail.com
User Name: Full email
Same Password
check Yes for ssl
Presto!l