Database Users

Can't get rid of mail entry on Today screen

I recently installed an app called Xpress Mail from the Cingular USA web site that sync's outlook mail, calendar, and contacts via gprs from my desktop pc. The app had lots of issues so i uninstalled it from my desktop and O2 XDA mini S. However, my Today screen still shows "Xpress Mail 3 unread" in the mail area. Can someone please tell me how to get rid of this? thanks very much!
-Bill

Also...forgot to mention that if i click on this entry on the Today screen, nothing happens. And, the account is not listed in my list of email accounts in the "Messaging" area. thanks again.

wubaguba said:
Also...forgot to mention that if i click on this entry on the Today screen, nothing happens. And, the account is not listed in my list of email accounts in the "Messaging" area. thanks again.
Click to expand...
Click to collapse
smells like time to hard reset ;-)

as far as I know xpress mail is not supported on the WM5 devices, hence your problems... The same can be said for the alwaysonmail and all other Seven products at present.
You may either hard reset, or look for all mention in the registry and file explorer and get rid of them.
Hope that helps
Jim

Blackberry Connect, Service Book Management problem: message store limit reached

Hope somebody can help me as this is driving me crazy, can't find a way to solve it and have found absolutely nothing about it on the web.
I have a HTC Hermes running WM6 (the Elf ROM with Crackberry support) with BBC 4.0.
BBC had been working amazingly. Until I decided to reinstall BBConnect to test something (how's that saying go ... "if it works ...").
Now I get the following problem: a PopUp saying 'Service Book Management' with the message 'Device message store limit reached. You must delete a message store to use service "[email protected]" ' and gives me the option to Retry or Cancel....
Yes, it does get solved when I delete the problem account.
But hey, I dont want to delete the account, I want to check it on my phone! And it was working perfectly before. The problem account is one of the two pop3 accounts I have set up on my blackberry internet service ... a Gmail account ... I tried deleting it and trying with a different one ... but no, the same problem comes up with any pop3 account I try to set up after the first one.
When opening up messaging, I can see the following accounts: Text messages, [email protected], blackberry, [email protected]1, MMS.
I think the cause to this problem may be related to Windows Live ... but I have already deleted the Windows Live account (through the registry) as wel as the Outlook account ... and nothing.
The strangeundeletable account is another pain in the A ... sent to my device every time I provision my HTC with the Entreprise Blackberry account through the Blackberry Desktop ... but lets leave that for another thread.
Anybody any ideas?
Ive been racking my brain with this to no avail!!!!
PLEASE HELP!

try cancel the email account on the blackberry page then reinstal BBC 4 and after that readd the accounts + send service books

Oh, I've reinstalled BBC 4 about 15 times in the past 24hs.
No luck whatsoever.

Jade cant send emails...

Dear all,
I set up an email account (my workplace's) for my jade today. I am able to receive emails. However, sending emails is not possible. I will get an error message sayin that "message cannot be sent... check if there is network coverage..." I use WIFI and i am sure that there is network coverage.
Can someone please advise on the solution?
Thanks.

Delete your account definitions and try again.
Try also to configure a gmail account for example...

Hi, i tried all means i could to no avail... the error message kept poppin out...
i installed the official microsoft hotfix (tried both the msi and cab versions), to my disappointment, it did not work.
i gave up on my company email account and tried my personal yahoomail account. i seemed to have a prob with the username, i tried enterin [email protected] or just simply XXXXXX as the username, but the system did not recognize it and gave an error message.... at the end, ya, i gave up again...
can someone please enlighten me?
i bought this smartphone with the purpose that i can send/receive emails on the go... but this bug is drivin me crazy.
somebody, help... and thanks.

Can U send emails using yahoo mail (or gmail, hotmail) through normal browser ?
For company emails, sometimes a certficate is required (especially outlook). Check with your administrator.

and try to set up the email account with the program http://www.mymobiler.com/ to be very sure not to mistype anything.
af the end, if nothing works, maybe a hard reset can help? be sure to backup contacts and calendar!

Mail
An Yahoo account is html based and if you want to send and recieve, just visit the website. On the other hand if you have an account from your isp you have to configure the pop and smtp server. Just follow the instructions on your Jade

If you are using POP or IMAP looks like your SMTP options are not correct. Check with you email account company

Dear azahidi, DaM79, hadimassa and colonel,
Many thanks for your posts... however, i gave up le... now i use opera browser to send emails...
By the way, will HTC release a Windows Mobile Pro 6.5 update for Jade? If it does, then upgradin to WinMo 6.5 might solve the problem.
I have seen people flashin their PPCs with WinMo 6.5. Is it tough and dangerous? Anyone can share?

greyie said:
Dear azahidi, DaM79, hadimassa and colonel,
Many thanks for your posts... however, i gave up le... now i use opera browser to send emails..
Click to expand...
Click to collapse
did you try to do a hard reset? maybe you have some software installed which blocks the config... dont give up! via opera is not very comfortable, right?
wm6.5, we will see. i think i remember to have read about update possiblities on http://wmpoweruser.com or on http://www.1800pocketpc.com. the general message was, update yes, but it depends - in our case - on HTC if they will release an official update.

hi DaM79,
yes, sendin emails with opera is troublesome...
i actually had tried a hard reset, but the problem persists...
still, i thank you for your help.
winmo 6.5 looks cool... i think i will wait for an official ROM or at least, when a stable and bug-free custom ROM is available.
by the way, i love Jade, it is very useful.

are you using the stock rom? what does htc support say? i mean this cant be possible somehow. i had a wm5 device before, ipaq, and email setup was more difficult but worked.

hi Dam79, i did not consult htc support and i dun think i will. does a stock ROM mean the original ROM that comes with the phone? if so, yes.

Can't send out emails too!
I have EXACTLY the same problem! I can receive emails from my work and from yahoo, but can't send out. The same error message appears and when I try to configure the email settings again, the password saved by my phone is always different than what I originally set. In the end, I also gave up and just used the browser. It would be good, though, if this problem's solved.
I bought my jade from Singapore; maybe it's a ROM problem?

Can't send emails
Is there anybody who has encountered and solved this problem?

The HD2 hotmail problem

First off all: I checked this website (heck! I checked half the internet) and I didn't find a solution to my problem.
Now, what is my problem?
When I first got the HD2 I really wanted to get my hotmail account on my phone.
Now there is a tab under email called "hotmail1".
I can't delete it (it's greyed out), I can't open it, I can't do anything with it!
I already read that unsyncing your windows live account with your emailaddress would help, but nothing. Also, when I want to make a new hotmail account it just transfers me to "windows.live.com"
(I also tried using a fake email and then changing it to hotmail afterwards, didnt help, I got transfered to windows.live.com)
sorry if some of the menunames are wrong, my phone is dutch

Hi
I have exactly the same problem but it doesnt look like other people have come across this problem to find a solution.
I have set up my phone exactly the way I like it, its working fantastic. I dont want to resort to a hard reset

Exactly!
I have all my programs, preferances and hotfixes in just the way I want them. I'd hate to do all that again just for hotmail.

I can't help you get rid of any dodgy accounts that you've already set up, but I can tell you how to set up a hotmail account correctly.
Run Windows Live in your start menu and enter your hotmail account details in there. That will automatically create an email account on the phone for you, and will even give you the ability of push email. It's pointless trying to manually set up a hotmail account, unless you want more than 1. If you do then you need to read tip #43 in this thread...
http://forum.xda-developers.com/showthread.php?t=583638
As for getting rid of the problematic accounts they you've already created, I'm sure someone on here will be able to help you rid yourselves of them

The funny thing is that trying to create a (new) account with windows live just redirects me to the mobile.live.com site

Yep, same problem here, just redirects to the website.
If I try to create another hotmail account with the same details, it wont allow me to saying ' you've got another email account with the same name'!!!!
Annoying!!

It is probably because you are using (or have used) My Phone or Windows Live on the phone to connect to hotmail.
The way I do it is through Windows Live. So go to Marketplace and make sure that you have the latest Windows live app, then sign in to your account from there.

Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation

pietme said:
Tried it and failed
Still a greyed out hotmail1 (non functional)
When I want to send a new message, I can only choose "add a new email address" or another emailaddress (my studentmail).
THat's probably not how it's called on the english rom, but it comes close to the dutch translation
Click to expand...
Click to collapse
I got mine fixed when i signed in on my computer's browser with my hotmail account. Then i tap send/receive on the phone and it connected to the server... not really sure if this is a fixed? but it did fix my gray thing.

Tried and failed
Still greyed out!
Is there a way to completely uninstall msn messenger on your mobile phone?
I hope that might work

If you set up your hotmail thru windows live, you have to change the setting thru windows live also. I had the same problem as you. I was not able to delete hotmail account thru the regular email setup. Then I remember windows live, so I went in there. I choose the option to switch to another windows live account. It will then asked for your credential. Hit cancel and voila.. my hotmail account is gone.

I had this too, I set up my hotmail account via the introduction screen when you boot your HD2 for the first time. Then, I tried to set up my hotmail via Windows Live. When syncing with my pc, which collects hotmail in Outlook, I got a third Hotmail account, all non-functional (actually only syncing via wifi actually, to make it weirder). I decided to hard reset.
The proper way to setup Hotmail is via the Windows Live application, you can't set it up via Outlook (mobile or from your pc). Ang_rudy's solution might work, the other solution is hard resetting, which is far from optimal of course.

can any1 help i have had the HD2 for 2 days, i havent been able to set up hotmail account, but i also cant access my facebook either. i really dnt want to take it back but i have got clue how to resolve these issues.
any assistance would be greatly appreciated

Please help!!
i have had my HD2 for 2 days now iv tried setting up my hotmail account, lmao it might aswell give me the big "FU" facebook doesnt work either just comes up with, "you need to connect to the internet" well ob not cause i can get into facebook through opera!!
can any1 help or will i get the same useless answers as i do from O2 " its a new phone we dnt how to fix these problems yet" my answer to that is dnt F sell to people then.
Thank god i kept my 3GS never had any problems with that

E-mail accounts Disappeared from Leo

Hi,
did anybody experienced such a strange event ? : I configured 4 e-mail accounts on my hd2/Leo, and after about 20 days they disappeared.....so that I had to set them again .
Also disappeared the WPA password of my access-point...
Thanks for your interested.
My ROM is :Italian ROm Ver 1.66

Same here! I got a weird issue today morning after rebooting: my Exchange, all SMS and Gmail' account got totally empty. Actually the Gmail' account disappeared completely, while the Exchange' settings are still here but no email! I run Topix 1.5.6 (21865) since about 6 weeks without any issue, not installed any unusual app. All other settings are still here in the device (RSS, weather, etc.)
Fisrt time I ever come across an issue like this one since almost 8 years I use HTCs.

same here.
lost 2 imap accounts, exchange won't sync.
sms still there

E-mail Account disappeared from HD2
Yes,exactly,
The SMS were in place....only Gmail,and 3 POP3 accounts.
Also the WIFI passwords ....disappeared...
I'm using official HTC italian ROM Ver 1.66....

If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.

alex fung said:
If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.
Click to expand...
Click to collapse
dont know about others, but my wifi pw is fine, and I never heard ow Swype.
+ all of my sms are gone too.
i could fix the MS Exxhange issue by simply deselect the email' sync in activesync, and then reselect it.

Did you use the item "Reset" in your device ?
I tought that it does only a soft reset but this one has killed all my settings too.
I will never use it again right now.

I had the same problem in the past after flashing radio 2.08.50.05.
Gmail account and Wi-Fi passwords were deleted.
Also Live Messenger and MyPhone were reset and the date was set at...1980

DomZ said:
Did you use the item "Reset" in your device ?
I tought that it does only a soft reset but this one has killed all my settings too.
I will never use it again right now.
Click to expand...
Click to collapse
I indeed do use the "reset" button regularly since months and I never encountered an issue before.

same happened 2 me. Wpa Password suddenly gone and all email accounts. good that i had a sprite backup. No swype or any other software installed. I have latest htc wwe rom.

alex fung said:
If you lose your email accounts and wifi passwords, it is likely you have installed Swype 3.9. There are two CABs for 3.9 out there, one of them will destroy your phone identity. There is no cure.
Click to expand...
Click to collapse
well this sux i downloaded swype last night via this thread. http://forum.xda-developers.com/showthread.php?p=6322818#post6322818 it did not work but it did lose me all my wifi p/w and all my email accounts as well as my mobile internet. i am slowly getting it back. So what is the deal with swype then?

I have had this happen a few times. And it was not always swype. Pulling the battery also did it for me. And so did installing co0kies Home Tab. One time I lost network settings. I just had to hit edit network connection and then save it. All times router security code and emails lose their settings. I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Would be nice to find a quick way to repair router wep code too. Anybody?

I had this issue twice: first time when i installed swype, second time when i installed bsb tweaks

i had a similiar issue 2 times until now. my email acc disappeared, but it was not deleted, just some kind of hidden. name, servers and pw was deleted but everything else was still there, including the emails; but nothing was visible. somehow i managed to make the account visible again, by playing around with the settings.

Thank you
Agoattamer said:
I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Click to expand...
Click to collapse
CONFIRMED TO WORK ON SPRINT TOUCH PRO 2 w/ WinMo 6.5 STOCK ROM
Thanks man, worked for me repairing 1 gmail account and 1 custom domain account...
for gmail, settings are:
[Server Tab]
In Server (pop): pop.gmail.com
Out Server (smtp): smtp.gmail.com
Password: [[Your Password Goes Here]]
[Stmp auth Tab]
Username: [[Full e-mail address @gmail.com .. ex: [email protected]]]
Password: [[Your Password Goes Here]]
Domain: [[Leave Blank]]
Repaired my e-mail accounts and put them back on the homescreen correctly. Original cause was installing Swype. Thanks again!

Agoattamer said:
I have had this happen a few times. And it was not always swype. Pulling the battery also did it for me. And so did installing co0kies Home Tab. One time I lost network settings. I just had to hit edit network connection and then save it. All times router security code and emails lose their settings. I have found an easy way to restore my emails next time this happens. I found a free app called Mail Account Repair.
I save the exe file on my storage card in a folder called email repair. Run the file and it sees your email accounts. For each account just fill in the settings and hit repair. Now your email accounts are saved. If they disappear again then just run that exe file and hit repair.
The Dev's (Nicolas Mauri) blog page
http://nicolasmauri.blogspot.com/2008/10/small-update-for-small-resolution.html
To download the newest version
http://nmauri.free.fr/public/bin/mailaccountrepair.rar
Would be nice to find a quick way to repair router wep code too. Anybody?
Click to expand...
Click to collapse
Thanks man. I pulled the battery 2 days ago. This has to be the cause since I didn't install Swype.