Database Users

Samsung Galaxy S Screen Problem

Hi, does anyone else has a big C like a water mark on your phones?
The app is wifi Analyzer.

that looks like a burned in
try running a pure white screen
then a pure black screen
see if you can still spot that C

That is a burn in. No doubts, you should run some app that does what Allgamer said, and if possible even with RGB colors as well.

That looks suspiciously like the shape of the coloured print on the protective sheet that a brand new galaxy s was shipped with.

Yeap it's the marked burn of the C from the protective cover... Gonna bring it back...

streakpt said:
Yeap it's the marked burn of the C from the protective cover... Gonna bring it back...
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I have a similar circle like yours in my screen in the right-center of the screen...
I see it only when there is a grey screen or brown screen...
What is this????
I have verified that isn't the protective cover....
Can anyone help me???
Thanks!!!!

stilly1982 said:
I have a similar circle like yours in my screen in the right-center of the screen...
I see it only when there is a grey screen or brown screen...
What is this????
I have verified that isn't the protective cover....
Can anyone help me???
Thanks!!!!
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Click to collapse
can you post some screenshot?

Could it be that the phones have been in the sun with the protective film on?
I remember AMOLED screens being sensitive to light, that light being th ereason for wear. but external sunlight MIGHT also have that effect. When it is the sun with that cover for a few weeks...
possible?

cba1986 said:
can you post some screenshot?
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Yeah, here you are...
Sorry for the time....
h**p://img828.imageshack.us/img828/8028/img1524mod.jpg

Did you used Invisible Shield? Because those who watered the phone with Invisible Shield got onwed.
I hope you didn't.

stilly1982 said:
Yeah, here you are...
Sorry for the time....
h**p://img828.imageshack.us/img828/8028/img1524mod.jpg
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Looks like a burn in. But i can't say for sure. Have tried what allgamer said?

Hey dats not at all a problem remove fa dcreen guard dats it....
Sent from my GT-I9000 using XDA App

I don't why, but this is NOT screenburning.
I have seen two types screen watermark C and L. These screens are little blueish.
Maybe screen type sign, you are not alone.

cba1986 said:
Looks like a burn in. But i can't say for sure. Have tried what allgamer said?
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Yes, have tried but with no results....
I had never used invisible shield or screen protector....

seems that you've got yourself a showmodel, it's the excact location(just checked with one that's still in the box) of the foil with the huge C in the middle, they prolly kept him several weeks in the light/sun?

compuse said:
seems that you've got yourself a showmodel, it's the excact location(just checked with one that's still in the box) of the foil with the huge C in the middle, they prolly kept him several weeks in the light/sun?
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Agreed.
I see three options:
1. Leave your phone in the sun for an extended period of time so that it hopefully evens out the mark. Problem is you would purposely be wearing down the phone so the mark isn't as visible.
2. Use your phone normally and over time it should go away.
3. Return your phone and get a non-defective one. If they give you a hard time (and you aren't past the 14days/30minutes) just say you'll return it and get a new one if they don't give you what you want (reps. can be pricks sometimes).

almaalma74 said:
I don't why, but this is NOT screenburning.
I have seen two types screen watermark C and L. These screens are little blueish.
Maybe screen type sign, you are not alone.
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i have the same problem

Black line on right side of screen. New problem.

Hi, I am on my second Epic and I have a distinct black line of the right side of my screen....it seems as though it is a line of stuck pixels and it is quite annoying. I am considering bringing it back to radioshack. I would post pics but idk if they would turn out...its really bugging me...the line wasnt there last night either.
Apparently Radioshack are being total dicks, they were nice before about it and they arent willing to let me trade my Epic back in.

Nobody? Well Radioshack basically said I was lying and that I had dropped it and or put pressure on it...

I have a 1 pixel wide green line going down the right side of my Epic. It's only SLIGHTLY noticeable against a white screen like in the browser. In other screens I'm sure it's not there at all. Those few pixels just have a problem showing white I guess.

arashed31 said:
I have a 1 pixel wide green line going down the right side of my Epic. It's only SLIGHTLY noticeable against a white screen like in the browser. In other screens I'm sure it's not there at all. Those few pixels just have a problem showing white I guess.
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Mine are darker are you returning your phone ore am I being paranoid?

Bump, am I being to picky or do I have a defective screen and will this happen more often if I dont get it exchangeD?

Blitzpwnage said:
Bump, am I being to picky or do I have a defective screen and will this happen more often if I dont get it exchangeD?
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You're not being picky, it's a defective phone. Exchange it.

othan1 said:
You're not being picky, it's a defective phone. Exchange it.
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Got ya! I will be exchanging it tonight!

Blitzpwnage said:
Got ya! I will be exchanging it tonight!
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i'd just take it to a sprint store, corporate preferably.

mlee0921 said:
i'd just take it to a sprint store, corporate preferably.
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Will they replace the phone even though I bought it from the Shack?

ujst dont mention that you bought it from the shack...

austin420 said:
ujst dont mention that you bought it from the shack...
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Haha will do! And If they ask for a receipt? lol just walk out?

Screen Circle problem

Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm

More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).

r_a_c said:
More people have this. I don't know if it went away with anyone? Some say it should go away and the production process causing it.
I see you also have the 1/3 yellowish/darker screen. I am wondering if there is someone who doesn't have this.
Sorry didn't want you to focuss on it, guess you didn't saw yet. but a lot have this(if not everybody).
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Click to collapse
Haha now when you say it. I was so blind cause of that circle that I didn't notice the yellow/dark thing! Haha!
Do you have a link to any other source that say that they have gotten rid of the circle thing? I searched alot before posting but couldn't find anythin.

jedijens said:
Got my SGSII yesterday only to realize that there is a circle on the downleft of screen. It's very annoying. Went to Telenor today but they had no phones left. Only thing to do now is wait 4 weeks for a new one.
Any idé on what this is? Have you checked your own ones?
imgur.com/a/pLZC5#3guAm
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Click to collapse
wow almost looks like you kept your phone in your pocket with some coin for too long
dial *#0*# to see the menu for individual color display, or use some app like Dead Pixel Detect , to do more tests.

lol it's funny

Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?

Jonzza said:
Dont have any problems with my screen. Tried setting higher and lower brightness on different background and saw nothing. Are display problems really that common?
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So no Yellow on the left side on grey? No vertical lines of white on grey background?
No blue coating when tilting the phone?
Take a picture i will look.

ams84 said:
lol it's funny
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Click to collapse
Funny like a face plant, as long as it's someone else.
I wouldn't be amused having to wait 4 weeks to get that fixed.

imgur.com/a/xdEvR
I took some more pictures on different backgrounds and it seems like it is only visible on grey. Ar almost.

Only thing to do is send it in?

this phone has so many faults.
all you can do is send it back and get another one... and hope that there isnt something wrong with that.

Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.

topambire said:
Am I lucky? My one has no problem.
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Click to collapse
Give me 10 minutes with your phone and I'll find you one.

topambire said:
Am I lucky? My one has no problem. Did you do special things? Or the circle point was pressed? I am worry about possible problem on my sgs2.
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Didn't do anything. Opened it, charged it and booted it. Tested it out and rolled down statusbar, noticed directly and all my happyness for my new phone dissappeared.

I guess its the kind of person who owns the phone..
I myself am almost a perfectionist.. well.. atleast when i buy new things.. why would i want a new product with some minor/ major problems on it?
hardware problems.. not software.. since software can be fixed.

I had the circle on mine, top right of the screen. Made a thread about it last week: http://forum.xda-developers.com/showthread.php?t=1078058
Noticed it shortly after taking delivery of the box when I was viewing some photos. It's not visible on pixels where full brightness is used (no matter if it's R, G, or B), but on anything between black and full white it's visible. Sent mine back yesterday for replacement, but I was told by an Expansys-USA rep that they won't have any in stock till the 30th.
Supposedly it's from the suction cup used on the assembly line and that it's technically supposed to go away over time. Expansys only gives a small window of time for returns, and my circle wasn't showing signs of disappearing. Might wanna have yours swapped out, too.

Thanks, was looking for someone else having this problem.
I live in Sweden and ordered from operator Telenor.
They only have a 7 day DOA, so I called them and because all phones were out both in physical store and on the web, they was going to send me a servicebox that I will pack everything and then send it. Hopefully I will get a new one in a few weeks. They say that it can take up to a month though.

Hey there,
I got the exact same thing, but on the right side of the display. I got this thing just yesterday, I live in Germany.
I really do not want to send it back, especially since it seems display problems are pretty common with this phone and there is no guarantee I'll get another one without it.
Anyone knows if this might go away? I have 4 weeks until I have to send it back.

No idea if it will go away, but if you've got 4 weeks, maybe you can see if it does fade over time? I had a really short period of time to report any problems with the phone to Expansys (48 hours), so I couldn't wait.
Man... 4 weeks..! That seems like such a luxurious amount of time to check for problems with the phone.

I can't see anything like this on my phone...
How can I see/make it:-??

Dead pixels?

I have had my phone for a couple of days and noticed a green line at the bottom of my screen. When I rotate the phone the line rotates as well. Not sure if that is dead pixels because it rotates with the screen. Any ideas?

Screenshots??

Here you go

Villegasrl said:
Here you go
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Click to collapse
Try formatting the phone and see if it's gone then.

Looks like a battery bar, it's obviously not a pixel ish if it shows up in a screen shot

It does look like a battery bar. I'm betting it's in one of the apps you have downloaded.

Villegasrl said:
I have had my phone for a couple of days and noticed a green line at the bottom of my screen. When I rotate the phone the line rotates as well. Not sure if that is dead pixels because it rotates with the screen. Any ideas?
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Click to collapse
Dead pixels don't rotate. :good:

Villegasrl said:
I have had my phone for a couple of days and noticed a green line at the bottom of my screen. When I rotate the phone the line rotates as well. Not sure if that is dead pixels because it rotates with the screen. Any ideas?
Click to expand...
Click to collapse
Its a battery bar from one of your apps that you downloaded. Go to the app settings and unchecked the battery bar option.

You guys were right! It was a battery bar and I found the app that was causing it. I feel dumb but thanks a lot for the help!

jkeith1 said:
It does look like a battery bar. I'm betting it's in one of the apps you have downloaded.
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Good call, mate.

I actually have a dead blue pixel. Didn't notice till I turn the brightness down a bit. Bummer because it's annoying now. I'm returning for another so much for getting the phone early

will6316 said:
I actually have a dead blue pixel. Didn't notice till I turn the brightness down a bit. Bummer because it's annoying now. I'm returning for another so much for getting the phone early
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But you did get it early despite this flaw you found on your device.
You got to hold and experience this beast before millions of others did. That's something you'll always be able to say. So just wait it out for your replacement and try not to get too upset over it. You've already learned first hand what this phone is capable of.

LuigiBull23 said:
But you did get it early despite this flaw you found on your device.
You got to hold and experience this beast before millions of others did. That's something you'll always be able to say. So just wait it out for your replacement and try not to get too upset over it. You've already learned first hand what this phone is capable of.
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Click to collapse
Yes I did but not upset. Tmo rep said I had a 20 day remorse period. I have a gs6 the gs6 is brighter on low levels. This gs7e is going to be a beast once rooted with custom roms. My only concern is the gear vr and Netflix that I registered for.
---------- Post added at 02:58 PM ---------- Previous post was at 02:55 PM ----------
I wish I knew how to do a system dump to help speed up things.

Screen issue.. software issue?

I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?

mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
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I get 404 error on that link. Try pic again.

kevev said:
I get 404 error on that link. Try pic again.
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https://goo.gl/photos/G1w9Z6F9rZ1JfDDEA

mwatson said:
https://goo.gl/photos/G1w9Z6F9rZ1JfDDEA
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Wow. It looks like maybe loose connection from screen to system board. Or the device got wet? Try tweaking(twisting) the frame a little to see if it changes at all(better/worse). If it does then probably loose connection.

kevev said:
Wow. It looks like maybe loose connection from screen to system board. Or the device got wet? Try tweaking(twisting) the frame a little to see if it changes at all(better/worse). If it does then probably loose connection.
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Hasn't got wet and no change when twisting either. Though switching the screen off and back on clears it for about 30 seconds. Very strange!

mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
Thats a hardware issue. You should claim for warranty.

mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
I hope that Screen Patches like this comes under warranty. So get your device replaced.

mwatson said:
I have lots of white and colored lines on my screen. They disappear when i turn the screen off, and then slowly fade in. Surely this is software?
Please see this https://photos.google.com/photo/AF1QipO4aKyIDaHXClB0wzMk-VwBKhd8vm-u-I4LaoVz
any ideas?
Click to expand...
Click to collapse
Doesn't seem like a hw problem.
Try this:
1- Run a benchmark in loop for 30 minutes to make the device hot. Something like Antutu. This would provoque any underlying heat problem.
2- Set screen off to 30 minutes and leave it idle on to see if screen changes while doing nothing.
3- factory reset the device after backup your data.

My oppinion is it a hardware issue. You can handle it like a software issue and try to fix it but if you don't have time or don't want to experiencing it would be better to bring it back where you bought it.

malnabokor said:
My oppinion is it a hardware issue. You can handle it like a software issue and try to fix it but if you don't have time or don't want to experiencing it would be better to bring it back where you bought it.
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ok, its come to light now. My five year old has confessed he knocked it off of a table. Makes sense now, however the table is just over half a metre high.It would have falllen onto a wooden floor. Warranty seems unlikely.
I must say though i'm surprised it has caused this damage. My wife's Moto G was thrown by my five year old onto tarmac and the Moto G is absolute fine. I'd like to buy the Honor 8 again as I really like it, though I feel I would be stupid to buy another if they are a delicate as this. Be warned.... Don't have kids!

mwatson said:
ok, its come to light now. My five year old has confessed he knocked it off of a table. Makes sense now, however the table is just over half a metre high.It would have falllen onto a wooden floor. Warranty seems unlikely.
I must say though i'm surprised it has caused this damage. My wife's Moto G was thrown by my five year old onto tarmac and the Moto G is absolute fine. I'd like to buy the Honor 8 again as I really like it, though I feel I would be stupid to buy another if they are a delicate as this. Be warned.... Don't have kids!
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Than you are lucky that you have a Honor phone (if you are within the 3 month).
The Huawei/Honor offers 3 month screen warranty (but only one time) for accidents as well. Link: http://consumer.huawei.com/minisite/uk/vipservice/index.html

Yes call them quickly so you can send it back for repair/replacement. And get a good case!

malnabokor said:
Than you are lucky that you have a Honor phone (if you are within the 3 month).
The Huawei/Honor offers 3 month screen warranty (but only one time) for accidents as well. Link: http://consumer.huawei.com/minisite/uk/vipservice/index.html
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Click to collapse
Thanks, I don't think the screen replacement policy works in the UK. I've just created an account and it says standard rather than gold. I'll have to call them tomorrow.

mwatson said:
Thanks, I don't think the screen replacement policy works in the UK. I've just created an account and it says standard rather than gold. I'll have to call them tomorrow.
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In the Hungarian version it sais that screen replacement policy works in the UK (actually the list of the countries where it id avaiable starts with the UK).
Here is the Hungarian text you can translate it if you want unfortunatelly I did not find the english language version. Link: http://www.honor8.hu/guarantee.pdf

I had the exact ****ing thing on my zenfone 2. It's the reason I replaced it with the H8.

I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.

mwatson said:
I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.
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This is clearly a hardware issue. Have you asked for a replacement unit?
Sent from my honor 5X using XDA Labs

mwatson said:
I have just spoken to Huawei customer service. The screen repair (Gold Service) only exists for P9 and P+ not the Honor 8.
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I'm sorry to hear that I would suggest to contact Honor directly on FB because in most countries this 3 month screen replacement exist (like US.)

malnabokor said:
I'm sorry to hear that I would suggest to contact Honor directly on FB because in most countries this 3 month screen replacement exist (like US.)
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No point in contacting them on Facebook, I've spoken to their help desk. UK not covered. It's with them for repair. Guess they will send me a bill. Loo! After your honor 8 guys. I've done the drop test and it sadly isn't durable. I really liked this phone. More than my Galaxy s7 edge, but tough to buy again knowing it can't survive a small drop.

mwatson said:
No point in contacting them on Facebook, I've spoken to their help desk. UK not covered. It's with them for repair. Guess they will send me a bill. Loo! After your honor 8 guys. I've done the drop test and it sadly isn't durable. I really liked this phone. More than my Galaxy s7 edge, but tough to buy again knowing it can't survive a small drop.
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I'm really sorry to hear that. On the other hand it is interesting that the glass survived but the LCD panel was damaged. It was quite unlucky I guess.