On my HTC HD2 after a random amount of time Windows Live will stop working. In Live messenger I get the message "The Wireless network is not available right now. Messenger is trying to re-establish a connecton".
When I try to sync my e-mail I get the message "Windows Live was unable to establish an Internet connection. Please check your Internet settings and make sure you have access to data services under your billing plan. If you need help, please contact your mobile service provider."
If I try the Sync button in the Windows Live application. It gives me the status Reconnecting. And then nothing else happens.
Every other service on the phone seems to be working. I've tried MSN Weather, Bing, Twitter. And all of them seem to work. It's just Live that has this problem.
The solution for the problem with Live seems to be to restart the phone. Can my problems at my provider cause this behavior? Shouldn't it be enough just to disconnect from the data plan to fix this error if it's a problem with my provider?
If there is a problem with a component in the phone, how can I figure out which component and fix that? Is there perhaps a log that I can look in and get a suggestion for what the problem is?
Let's group with this posted a bit earlier today:http://forum.xda-developers.com/showthread.php?t=641613
Related
Can someone help me to get MSN messenger to work?
I did hear that it only works if you have a GPRS connection but I want it to work with WLAN.
Is there a way around this?
A Search on this forum didn’t reveal anything or I did something wrong to get it.
Cheers,
Drifter
hi, have my msn working via WLAN without any problems - what error msg's are you getting??
Hi,
It takes a wile before I get an error message and it looks like messenger is hanging.
After about 2 minutes it says "logon to msn messenger service failed because the service is not responding. Please try again later".
But if I use IE then I can log in.
Cheers,
Drifter
That could be because MSN is being typically slow - i quite often have the same problem. However, since enabling wireless G it has become more stable.
If you can get IE over wireless then i think you have a software / hardware problem - just a MS one :wink:
This can also happen if you do not have "Connects to Internet" checked in your work network setting. Check this and other Work / Internet list boxes and have a play ... it took me a while with the same problem but sorted it eventually.
Thanks for the tips but everything seems to be in order accept for MSN messenger.
If I check my firewall I can see that my wizard does connect to the internet.
My firewall logs says that it’s trying to connect to services.mobile.msn.com.
Hopefully it isn't the test rom I'm using
Hello,
I do have here a problem on WM6. Every time to time my device connects to the internet (GPRS) and stays connected.
I have installed the nodata application, ans disabled the GPRS connection. It works ok, but the device becomes very slow to respond the commands after a while. Some application is trying to connect to the net. Connmgr.exe process is getting almost 100% cpu usage.
I have disabled every automatic update, activesync and son on but the problem remains.
How can I find which app is trying to connect?
Regards
Cabiri
my 2 cents
connect via your activesync/device manager, and get online via your desktop internet connection. now with netstat -b or any packet capture tool, try to find out where it is connecting. you will get an idea about the prog from remote address. like if it connects to msn.com, it'll be live messenger.. something like this.
you can also use a advanced task manager on the phone to check which applications are running in the background.
hope that helps
Thans, I will try both soluctions.
Cabiri
same problem here. this is happening to me just last few weeks. i can't remember if i was messing with some options in any program, but even if i did i was just turning off automatic connections since i don't like them. i also tried to uninstall my latest software, but that didn't help.it is possible that it is some kind of malware, but kaspersky antivirus did not find any problems. i hope that someone will find solution for this becouse it is very annoying.
p.s.
if this causes significant data transfer you can go to Settings/Connections/Connections -> Advanced tab -> Select Networks, and change settings to "My Work Network"
if you have a weather update, this maybe the one triggering your mobile to connect to the Internet. just turn the Automatic Update off
no, it's not any weather plugin since i removed them long time ago. and when i used them automatic update was turned off. however, if weather plugin try to auto update and if it fails, then you get an error message. this one looks just like it continuosly try to connect and it uses almost all CPU until it gets connected. whatever this application is it looks hostile and i don't like it. the war is on!
thanks for help anyway
Hi,
I even disabled the HTC today plugin... and it remains doing the same.
Until now I had no chance to track the traffic, I will try on the next days.
finally i found the solution for my problem. seems like windows live messenger is causing all my problems. i found that phone is trying to connect to internet only after using wlm. usually after i'm finished using wlm i just terminate the program. and this is the problem. i should first sign out, and then terminate wlm. after this everything works just fine. so be sure to sign out before terminating wlm. i'm sure that this is the problem because i've tested my theory few times and i guess that this is it.
i hope this helps to you. if it does please report here
Yeah I have the same issue, i believe it's been on several version of Windows live messenger, actually, it's even on the version I have of WM6.1 (I have an Elfin with the blue elves rom from xda which has wm6.1)
it's quite sad that msft hasn't fixed this yet, it henders the phone completely useless and seems like it should be something easy to fix, stupid WLM should just not retry so brutely
anyways, actually if you change WLM to "manual" instead of "as items arrive" that does the trick too, but then now your push mail is gone ;( lame!
Hi, I have a very annoying problem with IPAQ 111 WM6.
I setup wi-fi and bluetooth (connect to my cellphone using tethering).
Now, I just turn on wi-fi and leave bluetooth off. I can surf internet, even wondows live site.
I pressed function key to start messaging, I can check my emails in Gmail and yahoo. But once checking windows live email (manfully click send/receive), it did not use current wi-fi, instead it tried to dial my bluetooth modem. Since bluetooth is disabled, it can not connect of cause. But it kept on trying and no way to stop it! ? No, there is a brutal way - soft reset.
I searched the forum and internet but could not find a clue. I suspect ce-star, but it turned out no the issue (I uninstalled it and problem still there).
Anyone experienced similar problem?
Thanks
I have exactly the same problem with this **** live as i'm using EDGE at work and Wi-Fi at home, and when I turn off EDGE leave Wi-Fi to check my Live mail the Live tries to establish EDGE connection :/
I guess this way will work for ya:
1) turn off Bluetooth and WiFi
2) close (terminate) "Messaging"
3) start WiFi and wait when it connects
4) go to Start->Programs->Microsoft Live and tap on Synchronization
I guess you can always use step 4 as regular mail synchronization, DO NOT USE Messaging to synchronize
if your situation persists, you'd better delete your current Live account and re-create it at step 4, so that Live will be setup during WiFi connection only
Let me know if this helps, plz
Thanks but, no luck
Thanks for your information, I followed your steps but no luck.
I guess it is stupid windows live problem. At least it should stop after a few tries. It just keep on trying and used all the resource and I have to soft reset it.
I am so sick of it so I removed windows live messaging totally, hopefully I will not use hotmail too much.
Regards,
Shiping
x-X-x said:
I have exactly the same problem with this **** live as i'm using EDGE at work and Wi-Fi at home, and when I turn off EDGE leave Wi-Fi to check my Live mail the Live tries to establish EDGE connection :/
I guess this way will work for ya:
1) turn off Bluetooth and WiFi
2) close (terminate) "Messaging"
3) start WiFi and wait when it connects
4) go to Start->Programs->Microsoft Live and tap on Synchronization
I guess you can always use step 4 as regular mail synchronization, DO NOT USE Messaging to synchronize
if your situation persists, you'd better delete your current Live account and re-create it at step 4, so that Live will be setup during WiFi connection only
Let me know if this helps, plz
Click to expand...
Click to collapse
Hi,
i have a problem with the Live Services on my Xperia (Vodafone branding, Germany). Even if WLAN is active and I have no problems in going online with Opera or IE, Live Services (Messenger, Live Search etc.) still want to connect over GPRS.
I tried to set up a default internet profile, only using WLAN for every program in the network manager but Live Services don't care. They automatically activate data connection if it is set to off.
I read about a workaround for this issue in this forum (but for different devices), which said to cancel the GPRS connection as it tries to connect, while WLAN is active; but this workaround doesn't work. In this case I get an error message that the connection did not success.
The interesting issue is that most of the XPeria users obviously have the opposite problem, that they cannot open up a connection via GPRS for Live Services...
Has anybody a suggestion, about getting Live Services online via WLAN?
Thanks for any help..
tufi.
ROM-Version: 1.02.162.6
ROM-Date: 09/17/08
Radio: 1.06.25.29
Protocoll: 52.43.25.24U
Ext. : 1.0.45046.11179
.. i just figured out that, also windows update function wants to use GPRS, eventhough I'm connected to my wireless LAN..
I have the same ******* thing. Here how I work around it
1) terminate Messaging
2) close Data connection (gprs/edge)
3) start wifi
4) Start -> Programs -> Windows Live (shortcut)
5) Synchronize from Windows Live Panel
thanx for the rapid answer. I'll give it a try. But I'm pretty sure this will not work in my case; I think, I do follow these steps in general. Data connections are always off, and Messaging is only active if I really write an SMS.
The steps 3-5 are also the usual way when I try to connect with Live Messenger.
Nevertheless I will take care of them and try..
double postet the message
x-X-x said:
I have the same ******* thing. Here how I work around it
1) terminate Messaging
2) close Data connection (gprs/edge)
3) start wifi
4) Start -> Programs -> Windows Live (shortcut)
5) Synchronize from Windows Live Panel
Click to expand...
Click to collapse
hi,
I just tried the workaround. But as I clicked synchronize from Windows Live Panel, this also turned GPRS on and tried to connect. Cancelling the GPRS connection led to an error message, which told me, I should make it sure, that data connection tarif is supported by my provider..
I keep getting this message despite turning on wifi, gprs... what should I do?
Windows Live was unable to establish an Internet Connection. Please check your Internet settings and make sure that you have access to data services under your billing plan. If you need help, please contact your mobile service provider.
the vodafone support hotline says, Messenger can only run in 3G mode. So the problem is officially a vodafone branding problem.
Does anybody know any chance to get rid of the built in programs without flashing the rom?
I got the same problem. And I used another ROM. Messenger can be available via WIFI.
@benny
which rom version did you use? did you flash it yourself?
http://forum.xda-developers.com/showthread.php?t=454305&highlight=vodafone+messenger
incase anyone hadnt found that.
works for me! (UK, Xperia & Vodafone branded)
good luck.
use the no data cab
Hi all
I have 2 x HD2s configured for ActiveSync with our SBS2003 server. Everything works fine when connected to my laptop via USB or when connected to WiFi (whether at my office or at any remote site unrelated to my local LAN). However, once I am using my data connection I experience the following issue which I have narrowed down through lots of trail and error:
When an email of approx 4k and above arrives I can see ActiveSync trying to sync and it then fails with an error code of 0x80830002. ActiveSync will then never reestablish a connection unless I either remove the particular email from my Outlook inbox, or, I connect to any WiFi connection.
If I set the download limit to 1k, it never fails and I simply receive a trunkated version of the email. However, if I select to download the remained of the text it fails again.
The issue is related to the size of the text within the email as attachements can be downloaded fine.
I have been on to T-Mobile as this feels like a carrier problem as I only experience it when using mobile data connection but they haven't come up with anything.
I'd really appreciate any help you can offer as this is driving me mad!!!!!
Many thanks,
Tom.
I seem to be having similar problems
Which all started in Mid April. I too am on T-Mobile.....
Though e-mails in excess of 4k have been syncing when OTA is actually working. I hope an expert out there has an idea of what may be wrong!
Niall
Hi Niall
I should have posted my solution back here.
I thought (mistakenly) that my SBS2003 box was running service pack 2. It wasn't.
Went to the Microsoft updates website, allowed it to download and install and hey presto!!!
Also, I have noticed that on occasion, for example if the SBS loses its internet connection, that ActiveSync does not reestablish. Simply terminating it in WM task manager causes it to restart and then its fine.
Hope this helps.
Thanks for the suggestions. We're on Exchange 2003 SP2 already.
Terminating Activesync in the Task Manager on the phone doesn't help either. The only way to "restart" OTA syncing is to do a USB laptop sync. With SSL it falls down eventually with "Waiting for Network". Without SSL it lasts longer before falling down with error 0x80830002.
I do still wonder if it's related to us changing ISP for head office, but then surely the iPhone or WM6.1 device would also fail?
Niall