I want to update my HTC Magic with the new HTC ROM that is available from their site. I have followed their intructions and installed HTC Sync on my PC but it won't recognise the phone so i cannot ROM it. I have read some blogs bit none of them have been very clear.
I am running Windows 7 Enterprise 64bit. I have read on the HTC site that the latest sync is compatible with 7, but i am beginning to doubt this. I can see the phone in devices and it lists it as an Android device, but that's it. I cannot update/change the drivers, which i have also downloaded. I have submitted a ticket to HTC but that was 2 days ago, perhaps they don't want to reply saying it does not work on 7. I have tried various workarounds from different blogs but none have worked.
Has anyone had this problem and successfully fixed it running windows 7 64bit, any help would be greatly appreciated.
Thanks in advance.
What error are you getting?
There has bee reported that Windows 7 downloads some drivers that doesn't work correctly with HTC sync. A solution to this is to uninstall your HTC sync, and then reinstall it with your computer disconnected from the internet.
HTC sync installs correctly with no errors it's just the HTC sync that won't see the phone. I can see it in devices but cannot do anything with it.
I have reinstalled it 3 times but not with the PC disconencted from the internet. I will give this a go. Cheers
Any other comments will be well recieved.
One more thing you can try is to restart the phone while connected to your pc. This worked for me earlier, but that was with another HTC sync version.
I've also booted my phone into fastboot to get the drivers going.
Sorry fregor, i have tried that as well, still no joy. :-(
What kind of magic do you have? If you have an HTC Magic that says "with Google" on the back, it's not supported by HTC therefore your phone won't be read by HTC sync.
i believe the issue is with windows 7 64 bit from what i read on these forums earlier.
a sidequestion i had though, when would you need HTC Sync? what does it offer anyway?
Google already syncs your contacts, calendars, emails....or does HTC Sync do photos and videos, music etc?
Related
Not sure if anyone has been looking fot them or if anyone knows, BUT the Hero manual and HTC sync are loaded onto the supplied memory card.
Just connect it to your pc select notifications at the top of your hero then you you should see USB connected. Select it and then select mount. It then sees your Hero as a USB drive. Just drag and drop the files onto your pc`s desktop. Then install HTC sync. It then allows you to sync contacts in outlook etc.
Thanks for the hint!
You might find it if you lost it on the HTC-site. Its hard to find, but with a trick you are able to get there..
This is the english support url:
http://www.htc.com/hero/m/en/index.html
If you need another language just change it to /hero/m/nl/index.html for Dutch and i.e. /hero/m/de/index.html for German and so on for other countries.
Source: http://phandroid.com/2009/07/23/htc-hero-review/
The pdf's are small because they are made for viewing on the HTC Hero phone
* HTC Hero Quick Start Guide (PDF)
* HTC Hero User Manual (PDF)
* HTC Hero How-To Info (12 webpages helping you do things from using the people widget to updating your Facebook status)
Thanks, was looking for them!!
just installed, got an error installing the driver and my phone is not recognised - I get no notifications either on the pc or phone when plugging in, anyone else having issues with wndows 7?
gingepaul79 said:
just installed, got an error installing the driver and my phone is not recognised - I get no notifications either on the pc or phone when plugging in, anyone else having issues with wndows 7?
Click to expand...
Click to collapse
I`m using xp so sorry i cant help with 7. Are you getting the error with htc sync?
Any one who has used HTC sync
Does it sync the contact pictures from outlook as well?
From reading lots of posts, the htc sync does not work with vista or win 7 (same thing in the background). I have win7 64bit, did it work,,,,,,,, no a very no no.
but my work has a internet enabled exchange server so woooooooooooooooo. it all works FIRST time for me.....
xdaman85 said:
Any one who has used HTC sync
Does it sync the contact pictures from outlook as well?
Click to expand...
Click to collapse
Yes it does perfectly. Plus calender entries.
I'm trying to synchronize Vodafone HTC Dream with PC. But.. there's problem with USB drivers.
I tried almost everything and already searched internet, but my problem seems to be bit different.
All solutions are based on installing proper driver for ADB device or Android device. I my case there's no such device at all!!
All i got is Mass storage device (which is working OK - i can copy files to/from device) and nothing else. Obviously USB drivers doesn't match Mass storage device.
When i'm trying to uninstall this device, system is installing drivers after reconnection automatically, without asking for drivers.
Also already tried Usbdeview - no trace of "Android" device.
Possibly Vodafone stock ROM lack some communication module or smth.. any ideas?
Edit: finally managed to install USB driver from SDK and all devices can be found as required. But HTC sync still shows no phone
as far as i know, such app is not available for us if it says in the back of the phone "with Google" thats it.
I have exact same problem. I am sure I read it is which drivers you have to use.
Now one strange thing I once got it to connect and start to sync but that was months ago. I am sure this is possible or I wouldnt have had it do it beofre. I have to say I didnt let it finish due to not knowing what settings were in at the time ie didnt want to wipe all outlook contacts, but I am sure it can be done its just how.
Have just installed evils current rom which is fantastic all i need is sync to outlook and I will be happy.
I have it set to synce my outlook to my googlemail contacts and calenders and yes that works but doesnt take all photos of contacts across.
Any ideas from someone in the know would be great
magpie2000k said:
I have exact same problem. I am sure I read it is which drivers you have to use.
Now one strange thing I once got it to connect and start to sync but that was months ago. I am sure this is possible or I wouldnt have had it do it beofre. I have to say I didnt let it finish due to not knowing what settings were in at the time ie didnt want to wipe all outlook contacts, but I am sure it can be done its just how.
Have just installed evils current rom which is fantastic all i need is sync to outlook and I will be happy.
I have it set to synce my outlook to my googlemail contacts and calenders and yes that works but doesnt take all photos of contacts across.
Any ideas from someone in the know would be great
Click to expand...
Click to collapse
had the same problem on vista.
to resolve:
1. go to device manager (right click my computer, hit manage, then Device Manager on left pane)
2. go to USB Controller and expand. if you can find which usb device corresponds to that of your phone's, then alls you need to do is uninstall that particular driver (right click, uninstall). if not, you'll have to go thru each one and uninstall. once done, this will force the computer to rerecognize your device. you will probably have to reboot once since you'll probably have uninstalled your mouse and keyboards drivers as well. lol.
3. at this point, install your drivers by selecting "browse my computer for driver software," and locating the updated drivers.
that did it for me. hope this helps.
After searching across internet since yesterday conclusion is only one: avoid phones signed "by Google" as much as you can.
Avoid it as you would avoid sex with HIV-positive shemale from Ethiopia.
Phones "by Google" basically can sync ONLY with Google. But.. Google is the place where is main problem. Google's addressbook just sucks. There is only one place for both first and last name. If you sync Windows Mobile device or Symbian device or just your Outlook it will not recognize which part of name is first name and which is last name.
Because in WinMo you can choose how every contact is displayed, Google will read just actual view, not real data.
In result you get incredible mess in your addressbook with some contacts displayed "Firstname Surname" and some contacts "Surname Firstname".
Second problem is if you edit some entries and sync again, Google won't recognize changes and create copies!!!
Threre's no other way to sync your device with Outlook. If you export address book to .csv file you going to loose your photos and some data.
If you use SyncML effect will be similiar to .csv file.
Again - avoid phones "by Google" as much as you can. If you want Android - buy HTC Hero or Motorola CLIQ or anything without "by Google" logo which comes with 3rd party tools like HTC Sync.
Be warned.
smartphone.net.pl said:
I'm trying to synchronize Vodafone HTC Dream with PC. But.. there's problem with USB drivers.
I tried almost everything and already searched internet, but my problem seems to be bit different.
All solutions are based on installing proper driver for ADB device or Android device. I my case there's no such device at all!!
All i got is Mass storage device (which is working OK - i can copy files to/from device) and nothing else. Obviously USB drivers doesn't match Mass storage device.
When i'm trying to uninstall this device, system is installing drivers after reconnection automatically, without asking for drivers.
Also already tried Usbdeview - no trace of "Android" device.
Possibly Vodafone stock ROM lack some communication module or smth.. any ideas?
Edit: finally managed to install USB driver from SDK and all devices can be found as required. But HTC sync still shows no phone
Click to expand...
Click to collapse
have you tried 'settings-applications-develop-usb debugging' enabled?
my taiwan HTC magic seems not to be able to use mass storage device and debug usb device at the same time.
I faced with similar problem. May be it can help.
My info: Windows XP SP3, HTC Magic 32A. I have installed last HTC Sync 2.0.4 already.
When my phone was with official ROM - HTC Sync recognized phone.
Then i uploaded custom ROM CyanogenMod 32A Port with custom kernel too and HTC Sync went to blind. I tried reinstall drivers, HTC Sync, USBDeview but nothings helped.
Then i reverted to official ROM with my nandroid backup (i will do backups often, they really help =). And HTC Sync found my phone and i syncronized successfully.
p.s. USB Drivers from Android SDK are drivers for ADB interface. They need to manipulate with files and roms. HTC Sync use other drivers.
32A and modded system - that's why your HTC Sync is working.
If you have 32B and/or original system, there's some files missing and HTC Sync won't recognize phone.
That's what i said - "by Google" means no connectivity. Files required for HTC sync were added by HTC and phone sold with these files can not be "with Google"
Yes I think i agree, i got an HTC my touch 3g the 32B 2.2.1 android over ebay paid just $72 and it is nothing but problems. i can not get the Sync or any other programs to connect under windows vista (even though it does connect under Linux-Ubuntu) Perhaps the Google version is very difficult to root or whatever else you want to do.
I just got the hero and I've been having problems syncing it with Windows 7. I've done everything to get this to work but nothing seems to do the trick. I've got all the the drivers apparently but my phone says that it is unable to find HTC Sync. Someone please help me.
This is quite a common problem.
http://gadgets.softpedia.com/news/How-To-Solve-HTC-Hero-Sync-Problem-in-Windows-7-4442-01.html
This link will give you the instructions and drivers to get you up and running.
I've got a Hero couple of days ago and had problems syncing.
Windows (7) simply did not see the phone. I've read alot and knew it was a common problem, after doing everything possible, following different guides, I had no luck.
I've decided to do a hard reset (don't know what's the right term for android)
and it worked right away. HTC Sync on my hero appeared in the Notification area and everything went fine.
Thanks for the suggestion but unfortunately everything you told me to I did. No results. My computer recognizes the sd card but doesn't say anything about my phone. The Hero recognizes that its been plugged in but when I try to sync it, it says that it can't find HTC Sync on the Windows 7 32bit. Please tell me you know a new method to help me. Thank you.
if you use something like task manager for killing processes make sure you do not kill the htc sync process (or something like this) and check/uncheck USB debugging. Setting->Applications->Development. I saw that when is check the windows 7 is installing some additional drivers
mitasoft said:
if you use something like task manager for killing processes make sure you do not kill the htc sync process (or something like this) and check/uncheck USB debugging. Setting->Applications->Development. I saw that when is check the windows 7 is installing some additional drivers
Click to expand...
Click to collapse
The new HTC Sync Update 2.0.8 includes the Vista Drivers.
I have experienced another problem...
Sync starts, but stops after 48 contacts Error message: Connection timed out (translated from Norwegian).
Any ideas?
Hey I have android operating on my HD2 after using Froyo stone Sense 3.2. Everything was working perfectly and syncing with HTC Sync 2 until I downloaded HTC Sync 3.
Now, while it seems to sync ok, I can't actually open HTC sync 3 on my pc. When I open it, it just flashes up with Updating HTC Library and then minimises to the system tray. I can right click on it and select Synchronise but that's it.
I tried downloading it again after uninstalling the previous version. It allowed me to change the options on startup but now is doing the same as before.
Perhaps I have downloaded the wrong version of HTC Sync 3? I downloaded the one for the HTC Desire HD (i thought that was what Froyo stone is based on)
Any help would be appreciated. Alternatively, if anyone has the older version of HTC Sync, I think I would be happy to just go back to using that! I've tried to find a copy online, but no luck.
Not much help in this reply, I'm just reporting problems as well. None of my contact information, calendar items or pictures get transferred upon sync. The program is apparantly working on something because you see the progress bar counting up to 100%, but open Outlook and the results are bleak.
Hi,
i know this topic has been already widely discussed but nevertheless i still have an issue.
i read several thread in this forum, and i still have this problem under PC Win 7.
basically my HD2 sometimes (really few) appears in my Device Manager panel as "My HTC" under the group "Android USB device".
Mainly it doesn't appear at all, even if i uninstall and reinstall Mobile device Center from MS, uninstall/reinstall HTC sync (3.0.5551) for android, install driver from ADB and so on... however still nothing.
I'm really sad because before i flash Android on HD2, this PDA detection worked perfectly with WM6.5.
i would be very glad to get some help.
thx.