Problem with HTC Topaz after update to WM 6.5.x - Touch Diamond2, Pure General

Hello,
yesterday i downloaded the official Windows Mobile 6.5.x Image of HTC in german!
First everything was fine! But then i noticed, if i leave the phone untouched, and the display gets dark, it shuts down!
First i thought, maybe there is something wrong with the energy settings, but some changes there didn't change anything!
At last i did a hard reset! It doesn't change anything, too :-(
Has anyone an idea, whats wromg with my phone?
Thanks,
Jan

jandb1980 said:
Hello,
yesterday i downloaded the official Windows Mobile 6.5.x Image of HTC in german!
First everything was fine! But then i noticed, if i leave the phone untouched, and the display gets dark, it shuts down!
First i thought, maybe there is something wrong with the energy settings, but some changes there didn't change anything!
At last i did a hard reset! It doesn't change anything, too :-(
Has anyone an idea, whats wromg with my phone?
Thanks,
Jan
Click to expand...
Click to collapse
This is referred to as the SOD (Standby of Death)
Some questions to consider;
Did you HSPL?,
If not, is your phone originally set up for German region?

My Phone is an original Vodafone german phone.
in october last year i installed the update of HTC, but the original, not the one of Vodafone, with HSPL i think!
And yesterday i downloaded the official new HTC ROM and did it the same way (both times i downloaded a single file)
Are there any solutions for the standby of death?

jandb1980 said:
My Phone is an original Vodafone german phone.
in october last year i installed the update of HTC, but the original, not the one of Vodafone, with HSPL i think!
And yesterday i downloaded the official new HTC ROM and did it the same way (both times i downloaded a single file)
Are there any solutions for the standby of death?
Click to expand...
Click to collapse
The cause has yet to be identified but it is likely some .dll not playing nice with the system.
Also, not sure if I've seen this on a stock ROM.
Go into bootloader and make sure you have HSPL installed. s/b 1.83.Olinex

Hm... i remember, there was written 1.83.Olinex!
How can i get into the bootloader?

jandb1980 said:
Hm... i remember, there was written 1.83.Olinex!
How can i get into the bootloader?
Click to expand...
Click to collapse
Instructions:
- Turn off your device using the power button
- When the device is turned off press simultaenously the volume down button + Power button
- Your device will startup in Bootloader mode
Maybe try to re-flash the ROM again.
Also, always hard reset after your flash

ok, thanks, i'll give it a try
i tell you tomorrow

OK, there is written:
TOPA100 32M
SPL-1.83.OliNex
MicroP-Topaz (LED) v 10
TURBO HW/TURBO SW
TP MFG DATA
499,548 170,882
176,207 834,210
826,886 Calibrated

I have found this too but the phone isn't completely dead. If I call my number from another phone it seems to wake the device up and allow me to use again
very frustrating though

Hey, about half an hour ago, i reinstalled HSPL 1.83.Olinex! Now it seems to be working normal! I can tell you tomorrow, if the problem is solved! I'll test the next 24 hours

So, til now i can tell you, that my problem, the standby of death is gone The reinstall of the Bootloader did it

Related

nothing work afrer update

i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
albetratz said:
i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
Click to expand...
Click to collapse
You should have read the instructions before trying the upgrade. ROM upgrade goes first, then the radio stack. I don't know if there's something you can do yourself to fix your device, or if you need to have it reflashed by your supplier. Anyone else?
bamse said:
albetratz said:
i want update radio update but its locked at %10 then i restarted
and i want to enter bootloader but nothing come to screen. no power no bootloader!
how can i solve this problem...
Click to expand...
Click to collapse
You should have read the instructions before trying the upgrade. ROM upgrade goes first, then the radio stack. I don't know if there's something you can do yourself to fix your device, or if you need to have it reflashed by your supplier. Anyone else?
Click to expand...
Click to collapse
Hi,
Seems like you are another of the many victims who got problems
after trying to upgrading new ROM & Raidio stack. Hope you still
got that warrant and get it replaced with a new one. Otherwise
you might have to try what some crazy guys do here trying to fix
it by doing all sort of bootloader etc.. Hope those who are trying
to get the upgrade ROM and Radio stack be very careful and make
sure your device are from the same supplier or distributor where
you got the new upgrade. Otherwise it will be screwed. Dont learn
your lesson the hard way.
same problem here.
i've got the O2 NL XDA
downloaded the 3.15 and radio updates from O2 NL website
installed updates as per instructions
1st update went without a hitch
2nd update totally screwed my xda.
now it takes a long time to start up, and when it does it just displays a white screen with a blue taskbar.
tried the bootloader way of flashing the rom, but still no luck
luckily I can send it back in to O2 to have it fixed.
I may try to do it by backup up another XDA, and reflashing mine.
Same prob with me..
I've got exactly the same problem. I downloaded the Rom update 3.15 and the new radio update. First I installed teh Rom update and after a hard reset I "installed" the radio update.
While updating the XDA hang and I waited for about ten minutes to see if the XDA was really hanging. I gave the XDA a hard reset but then the XDA didn't work anymore (white screen and blue bar on top).
I can still access the bootloader. I installed a Rom from a XDA which still works. Still no difference. When I tried to write the Radio rom to a sd-card I got that message that I have to connect one or another RS cable.
The XDA still doesn't work anymore. I have contacted O2 but they told me that they couldn't help me because they can't find my IMEI number in their system. I contacted the company where we ordered all the XDA's but I still don't have an answer.
Thank you O2 for being so nice with not helping me out with my one week old XDA without any scratch. I hope my XDA could be replaced as soon as possible since the XDA will not sold anymore when O2 changes to Telfort !
If you can make the ROM update work, you should be able to install the corresponding radio as well.
Try this:
1. Make sure you have the latest version of ActiveSync (=3.6)
2. Make sure the battery is fully loaded.
3. Extract the ROM update and Radio update to different folders.
3. Connect the cradle to AC-adapter and computer.
4. Put the device in the cradle and make sure it connects to ActiveSync.
5. Run the ROM installation application. Should take 5-6 minutes.
6. Run the radio installation. IMPORTANT: When you are prompted to remove power supply, pull the power plug from the cradle. If you do not disconnect power, the update will fail. I think this update took a little more time than the ROM update, and the device may seem "dead" for a while.
Good luck!
Hy Guys.
Are there any news about the problem flashing the XDA?
Tried last night to update my XDA to the last Qtek-Versions (ROM 3.16.52.....)
ROM Update works fine, but after the RSU Update the phone didn't work any more.
Have the same white screen with the blue taskbar and the little keyboardicaon down the right side.
Entering Bootloader mode there comes the Error Message "GSM Error"
Nice screen is the qtek "Booting Screen".
It shows
G <empty>
R <empty>
3.16.52
Hope there are any other hints to resolv this problem.
Have anyone got some experiences with sending it back to O2 with an "unoffical" Softwareversion?
Or is there any posibility to change the ROM Version to an old (original) O2-RomVErsion?
Thanks for any help....
Regards
Stefan
Hi Stefan,
I would suggest to try upgrade you device with any XDA ROM version by bootloader's CE to SD backup/restore and after try again to upgrade RUU by PC.
I know that upgrading/degrading by bootloader is the more safety way to do it.
Regards,
Riccardo
Riccardo said:
Hi Stefan,
I would suggest to try upgrade you device with any XDA ROM version by bootloader's CE to SD backup/restore and after try again to upgrade RUU by PC.
I know that upgrading/degrading by bootloader is the more safety way to do it.
Click to expand...
Click to collapse
SD-Card Writer just orderd
But I don´t know if it will work. Since the Bootloader says GSM Error, I think there will be no other posibility to restore it.
Let´s wait for some days, hope and we will see.....
Stefan

[Q]ELF will not Hard Reset or go to BOOTLOADER

Ok, here's my situation:
I just bought a HTC Touch/Elf and I wanted to upgrade a couple of things in it.
FYI, it's not the first time I'm playing around with some HTC Smartphone...I upgraded a 8125 & 8525 from WM5 to WM6.5...anyway..
So, I tried to get to the Bootloader by pressing POWER+CAMERA+RESET ...nothing happened, except that the phone just restarted normally.
I tried to upgrade the USPL...nothing either...
I tried to Hard Reset the phone (maybe this could help...)...nothing there too...
All the things I tried came to the same conclusion = the phone just restarted normally...???
Here's what I could find :
ROM 1.11.706.1B CHS
ROM DATE 05/24/07
Ril VERSION 03.07.90
Protocol 4.1.13.51
WM 6.1 Professional
What can be wrong? Can it be the phone itself?
Is there another way to enter the Bootloader?
Am I missing something...or doing something wrong?
I need your help guys...I've been reading all around the forum for the last 2 days, and I'm going now a bit crazy...LOL
Thanks
Michel
Is your phone stuck ??.. or it's just that it's not going to bootloader??... if your phone is going to today screen ,.. connect to activesync and use the device_info tool from dsixda... and let us know the results
Now the phone is frozen...it boots, then I get a blue screen. The touch screen does not work anymore, the only thing I can do is reset (soft)...and that's it!
I cannot even see it on my PC when I connect it vis USB....
Darn....
to go to bootloader without the reset button(that can be damaged in most models)
take out your battery and hold the power and the camera button
that will get you in the bootloader
if you have unlocked your device then you are lucky if not then you are out of luck
i thought to enter the bootloader it was just the camera button and the soft reset,
hmmm... u learn something new everyday
fcukx3 said:
to go to bootloader without the reset button(that can be damaged in most models)
take out your battery and hold the power and the camera button
that will get you in the bootloader
if you have unlocked your device then you are lucky if not then you are out of luck
Click to expand...
Click to collapse
Yes the phone is unlocked, but NO, it is not working ...again...
Everytime I try to get to the Bootloader, the phone just ''soft-reset'' itself.
I'm guessing that the WM installed is probably corrupted, it freezes on the Start Screen...darn...
Ok...I figured out how to Hard Reset the phone:
POWER + LEFT KEY (green) + MIDDLE BUTTON
Strange???...I never saw this combination anywhere...
Now, I need to figure out the Bootloader combination...
michel-2000 said:
Ok...I figured out how to Hard Reset the phone:
POWER + LEFT KEY (green) + MIDDLE BUTTON
Strange???...I never saw this combination anywhere...
Now, I need to figure out the Bootloader combination...
Click to expand...
Click to collapse
I think tht this strange combination belong to Chinese ELF clones not original ones .
sasa66 said:
I think tht this strange combination belong to Chinese ELF clones not original ones .
Click to expand...
Click to collapse
Wow... did the OP get duped?
glenl said:
Wow... did the OP get duped?
Click to expand...
Click to collapse
Yes and No....
I was told, before getting the phone that it was an ''original'' HTC, but when I got it, I could clearly see that it was a clone. For the price, I though it would not be a ''real'' one...but I read a lot online about the copies, and except the bootloader thing, it does work like a real HTC.
As far as I'm concern, if the phone works fine, and don't see a problem using a clone, but the clone has to work...
If I can get to the Bootloader, then I can play with it a bit...now I can only installed stuff in it, as a regular WM Smartphone...no challenge here
Can Work - Can't Upgrade
michel-2000 said:
Yes and No....
As far as I'm concern, if the phone works fine, and don't see a problem using a clone, but the clone has to work...
If I can get to the Bootloader, then I can play with it a bit...now I can only installed stuff in it, as a regular WM Smartphone...no challenge here
Click to expand...
Click to collapse
Indeed Elf clones run the same as original but it use modified OS and may contain different hardware so it needs its own drivers and cannot be upgraded by original or cooked HTC roms
Thanks for the reply.
I understand the ''modified OS'', but what if I want to upgrade the RADIO ROM?
Can I use a ''regular'' Touch Radio ROM to do this?
michel-2000 said:
Thanks for the reply.
I understand the ''modified OS'', but what if I want to upgrade the RADIO ROM?
Can I use a ''regular'' Touch Radio ROM to do this?
Click to expand...
Click to collapse
Dont Know about that, look for radio version on your device and see if it is similar to that of touch but search well first or my may get a brick
sasa66 said:
Dont Know about that, look for radio version on your device and see if it is similar to that of touch but search well first or my may get a brick
Click to expand...
Click to collapse
The Radio ROM now is 03.07.90, which seems to be a ''real'' Touch ROM, as per the WiKi here.
So I'm guessing that I can upgrade the Radio Rom with a more recent one...

a little big problem

hi guys
my blackstone behaves strange from the last time a flashed a new ROM:
-my camera only works from time to time
-sometimes the screen(or the entire phone maybe) dosent boot up( I put in the charging clable and leave it, and when i come back the screen doesent light up, i try to reset and nothing, I pull out the battery and still nothing it only vibrates)
could this be a software problem or should I send it back for warranty?
Did you flash an upgrade of your official (stock) rom? What kind of rom did you install?
Anyway, backup everything, download the rom again, flash again, hard reset (you will lose every data on your device, hence the backup), boot, restore contacts, test your phone.
If everything works fine, the problem was caused by a bad flash or by some program you installed.
Good luck
it wasn't the official one, i flashed energyROM leo( the latest one)
i tried reflashing another one but not official
and I hard reseted it and the same, the camera doesent work
im gonna see later if i the flash official one fixes something
btw is there someplace i can get official vodafone ROM? because i coulden't find only orange...
2dy said:
it wasn't the official one, i flashed energyROM leo( the latest one)
i tried reflashing another one but not official
and I hard reseted it and the same, the camera doesent work
im gonna see later if i the flash official one fixes something
btw is there someplace i can get official vodafone ROM? because i coulden't find only orange...
Click to expand...
Click to collapse
Did you follow proper guide for flashing? i.e. did you use USPL or HSPL? Stock roms can be found here
2dy said:
hi guys
my blackstone behaves strange from the last time a flashed a new ROM:
-my camera only works from time to time
-sometimes the screen(or the entire phone maybe) dosent boot up( I put in the charging clable and leave it, and when i come back the screen doesent light up, i try to reset and nothing, I pull out the battery and still nothing it only vibrates)
could this be a software problem or should I send it back for warranty?
Click to expand...
Click to collapse
the same has happened to me using energyrom latest rom, my phone was working fine, now just keep cutting out and going blank charges fine and vibrates when u turn it on, but i just get a blank screen
danjohnson19855 said:
the same has happened to me using energyrom latest rom
Click to expand...
Click to collapse
Ahem... good to know...
u used USPL i flashed it a couple of times before this and it worked fine,
i dont know, im gonna flash it woth official one and see if it continues if not im gonna send it to warranty ( if i still have it ) thx
It has nothing to do with the ROM, maybe the download was corrupted, but with the way you flashed (USPL/HSPL, rom on storage card, etc) and if you did a hard reset (or two hard resets).
As the mighty though Fallen Spartan said, follow the guide: http://forum.xda-developers.com/showthread.php?t=505377
you could also revert back to a stock-rom and reflash
did u find out the problem, mine works for about 6 hours and then goes blank , i take the battery out for 20 mins and restart the device and it boots up ok, its proper wierd
If you're using the latest Energyrom with 6.5 23081 then the problem is a bug with this build from microsoft.
It is a known issue in the WM 6.5 thread that the latest WM6.5 23081, 23085, 23502, 23504 has a bug where the phone does not turn back on from suspend. i.e. when the screen is blank and you press the power button to turn it on, it does not turn on and you have to reset the device. That's why I have not upgraded yet.
crav4speed said:
If you're using the latest Energyrom with 6.5 23081 then the problem is a bug with this build from microsoft.
It is a known issue in the WM 6.5 thread that the latest WM6.5 23081, 23085, 23502, 23504 has a bug where the phone does not turn back on from suspend. i.e. when the screen is blank and you press the power button to turn it on, it does not turn on and you have to reset the device. That's why I have not upgraded yet.
Click to expand...
Click to collapse
i started using that rom then changed but i still get the same problem is there a way of fixing it?
2dy said:
hi guys
my blackstone behaves strange from the last time a flashed a new ROM:
-my camera only works from time to time
-sometimes the screen(or the entire phone maybe) dosent boot up( I put in the charging clable and leave it, and when i come back the screen doesent light up, i try to reset and nothing, I pull out the battery and still nothing it only vibrates)
could this be a software problem or should I send it back for warranty?
Click to expand...
Click to collapse
if ur havning problems with a rom u downloaded please go back to the post of that rom and ask ur question there,
Not rom problem ...
wingtytn said:
if ur havning problems with a rom u downloaded please go back to the post of that rom and ask ur question there,
Click to expand...
Click to collapse
AFTER 4 months of use my tohc hd start this behavior of not turning back from suspend mode and what I learned is that is some kind of hardware problem not rom related ... some believe it starts after some drop to the floor... but no one is sure the real cause .... I will by another ... maybe touh hd 2 ....

Help me! My Hero is stuck at the boot screen!

Hello everyone. I have a problem with my new Hero. It's fresh, I haven't root or up rom yet. Only unlock it with a code bought from Internet. Yesterday, my nephew (4yo) used it to play some simple games. When I got it back, the battery ran out. So I connected it to a charge and turned the phone on but it stucked at the boot screen, only displays the "Hero" line. Nothing worked (touch, buttons). I had to take out the battery to turn it off.
So, I tried many ways: took out the battery and put back, took out the Sim card, sdcard, battery and put all back, etc. Nothing works. I decided to hard reset the phone by pressing Home, Return and Power buttons. After few seconds of erasing data, it told me to press the Menu button to restart the phone. I pressed the Menu and again, the anoying "Hero" line appeared.
I assumed that while playing games, my nephew might press some buttons to ativate or erase something that I don't know. So I ask you pros can you guess what is the problem and if you know it, what can I do to get my Hero works again? Many thanks to you all!
Don't turn it on but charge it up until you think its full then try to boot again.
Lennyuk said:
Don't turn it on but charge it up until you think its full then try to boot again.
Click to expand...
Click to collapse
I'va tried this way too, still no work. Thanks anyway.
right this way may work but you will lost all your data.
turn the phone on as best you can do and leave it on, plug into a pc and try to reinstall the RUU from HTC's website (latest rom) this will wipe everything and restart.
That should work but you would lose everything.
The other way is to try to use adb to control the phone.
Yes, I was thinking of reinstall the RUU too. But the latest ROM in HTC website is 2.73.61.5 but mine is 2.73.73.x (It's a HTC Hero from Orange - France). Is is safe to downgrade the ROM?
topifone said:
Yes, I was thinking of reinstall the RUU too. But the latest ROM in HTC website is 2.73.61.5 but mine is 2.73.73.x (It's a HTC Hero from Orange - France). Is is safe to downgrade the ROM?
Click to expand...
Click to collapse
no harm in trying.
Can you not find the RUU for your orange France phone? i.e. the same one you were already on.
OK I will try with the RUU and report later if this works or not.
I think Orange France has modified the original ROM of HTC.
topifone said:
Yes, I was thinking of reinstall the RUU too. But the latest ROM in HTC website is 2.73.61.5 but mine is 2.73.73.x (It's a HTC Hero from Orange - France). Is is safe to downgrade the ROM?
Click to expand...
Click to collapse
Really?? How you manage to get a 2.73.73.x
I tot the latest build for the roms was 2.73.61.5...bizzare
Anyways it should allow you to downgrade fine because i remember i did it to return from 2.73.61.5 to the older rom because i wanted to root it...suprisingly i didnt have to use the goldcard method or anything to downgrade
nicknyhk said:
Really?? How you manage to get a 2.73.73.x
Click to expand...
Click to collapse
I don't know Now I cannot turn the phone on to verify but I am really sure because of the repeatation of the number 73 (the last number, x, I don't remember though)

[Q] Hd2 doesn't work!please help!

Hi,
since last week I habe a huge problem with my htc hd2. I used my hd2 as a wlan router and suddnely it didnt so anything more. so i hate to take the battery out and restar the phone. now i have almost everytime no signal and my mobile phone hangs. i always have to take the battery out. then what i did is flashing a new custom rom. is flashed about 3 or 4 differten custom roms but nothing changed. and i did some hard and softresets. what can i do?
thanks
ronaldinhogaucho said:
Hi,
since last week I habe a huge problem with my htc hd2. I used my hd2 as a wlan router and suddnely it didnt so anything more. so i hate to take the battery out and restar the phone. now i have almost everytime no signal and my mobile phone hangs. i always have to take the battery out. then what i did is flashing a new custom rom. is flashed about 3 or 4 differten custom roms but nothing changed. and i did some hard and softresets. what can i do?
thanks
Click to expand...
Click to collapse
task29 and flash a new radio, then a custom ROM.
Sounds like hardware issue, you probably overheated the mainboard while using as wlan router. You could try a task 29 followed by flashing radio then a ROM & see if you get same issues.
Good luck but my hunch is you'll be nedding a new device.
Out of interest what model HD2 is it & does it have red or yellow hard reset button under battery cover ? Yellow reset is suggested to be revision model & less prone to heat & screen failure issues ...
my device has a red button next to the battery. i will try the task29 tonight. i hope it will work fine. otherwise i have to tke a new one. so i have another question. the device had e vodafone branding and i flashed a custom rom.i bougth it last december. how long do i have garantee and how do i get the device to the mode i got is?
thanks
ronaldinhogaucho said:
my device has a red button next to the battery. i will try the task29 tonight. i hope it will work fine. otherwise i have to tke a new one. so i have another question. the device had e vodafone branding and i flashed a custom rom.i bougth it last december. how long do i have garantee and how do i get the device to the mode i got is?
thanks
Click to expand...
Click to collapse
if it is hardware HTC will cover it as it has warranty for one year.
You would need to download your stock ROM from HTC site, just give your sn of your phone, get the ROM, put it on your SD CARD,then flash (don't flash from RUU, flash thru SD so it restores your SPL and radio to correct versions)
i thin my devide has a hardware problem too, because task29 doesnt work too. do i have to flash a branded rom, like the branded rom from the beginning or ca i flash any rom, which i can get from the htc page?
thanks
ronaldinhogaucho said:
i thin my devide has a hardware problem too, because task29 doesnt work too. do i have to flash a branded rom, like the branded rom from the beginning or ca i flash any rom, which i can get from the htc page?
thanks
Click to expand...
Click to collapse
As long as you use your serial number to verify that the ROM is for your HD2 then yes you can flash it but I would go with the most recent ROM it will let you download and then flash it via SD card so you have the correct everything.

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