my Hd2 recently broke, it had a lot of things wrong with it.. 7 in total if you interested you can read the faults bottom of the post, im interest to know if anyone else had the same problems as me.
i sent it off for repair. all is ok now but on the cover letter they sent back with the phone they said the fault was "program abnormal excecution/ termination (error message pop up or etc.."" repair was "Replace main board" however i know i had a scratch on the back of the phone that is no longer there (there is also no dust etc in the bottom buttons or the top speaker), does that mean they replaced the whole device?
thanks
1) Whilst texting- The keypad is generally glitchy.
- When pushing the delete button other buttons are triggered too such as the B & M keys.
- The directional arrows do not work.
- Even though XT9 predictive text is selected it doesn’t always work.
- it takes numerous taps on the screen to start the write reply feature.
I have tried calibrating the screen and aligning it, this was unsuccessful.
2) The home button below the screen has stopped working.
3) The camera has suddenly developed an intermittent red tint, sometimes the camera will be fine other times it is not.
4) When trying to launch the camera/ video camera it sometimes says error unable to to connect. I have to switch the device off to fix this, sometimes it takes 3 attempts.
5) The phone can only be set to vibrate.
6) When pressing the phone down key to get the lock screen to appear it sometimes takes up to 30 seconds to appear.
7) The battery life appears to be getting shorter after every charge, for eg. It finished fully charging at 1am, i then left the phone in standby mode (no programs running) and by 8am when i woke the battery was a 40%
http://forum.xda-developers.com/showthread.php?t=595655
my hd2 oso face the battery problem....
Related
If I check in "Settings-System-Power-Advanced-On battery power" to turn my JAM off if it is not used for some time (e.g. 3 minutes), it goes off and then I can not turn it on. I tried to push/hold power button, nothing helped but soft reset. If I turn my JAM off manually by pushing power button I can turn it back on manually too. But after 3 or 4 times it acts just like it was turned off automatically, i.e. iregardless if I push or hold power or any button, LED flashes green and the phone does not turn on. The worst part of it is after I push Power button trying to turn my JAM on and LED indicator starts flashing green (and JAM still remains off) if somebody tries to call me he hears the signal as if my phone is ringing (not busy signal or "The number you dial is not available right now" etc.)
Does anybody know what the problem can be? I've got this problem even after hard reset with no third-party applications installed.
non functioning of on/off switch
Check the connectors of your battery on the inside of the JAM. I had the same problem and I found out that one of the connectors did not really "touch" the battery.
I checked it. The contacts on the battery look like they were scratched by contacts on the phone, so I'd think the connectors are in good contact. I even tried to put a small piece of paper between the battery and phone bodyon the left side to make sure it is really pushed to another side, it did not help either
JAM does not turn on after being turned off
Did anyone ever find out the answer to this??! I have the same problem with mine except it's a bit random - mostly doesn't turn back on again after an auto power off for a long(ish) period of time - like at night.
sounds like a possible fault is occurring. Best thing is to do a full backup of your system and then do a hard reset your device and see if the same thing is still happening. If it is, try the positioning of battery as suggested in earlier posts and if still happening, then a handheld service is required
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
I confirm this one popping sometimes. Not that often that it becomes annoying, but nevertheless.
Did you find a solution to this problem? I am experiencing it too and it is very annoying!
I've recently inherited one as well (E900 that is).
The one I have has been dropped, the backlight powers, but no drawing on the screen.
I've disassembled and re plugged everything (bugger stripping down!) but still no luck. I've done a VolUp+Down+Cam+power hard reset, and when I plug into PC Zune says setup needs completing (so it has reformatted) but still no luck.
I cant see anything fried, and no damaged ribbons as far as I can see, any ideas?
I sold the phone a while ago, and never solved the problem. I think it's a firmware issue.
PaulMdx said:
I've had a problem with my E900 since I got it with regards to the screen. I was hoping Mango might fix it but it doesn't seem to have.
Sometimes if I press the power button the screen backlight comes on (i.e. screen goes from off state to powered) but there is nothing on the screen. No amount of button pressing will cause the screen to show anything.
If this happens I have to turn the device off again (backlight then goes off) and try again. Sometimes it can take 2-3 times before it turns on successfully with the lock screen.
I also have this if an incoming call attempts to wake the phone and also alarms too.
Does anyone else have this issue?
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Click to collapse
hi.
What do you mean "somethimes if I press power button"?
Is it pressed with purpose to lock the phone, press it to turn off phone (background slider shows to power off - on Mango and beyond version) or press it accidentally?
Cheers.
So, I did a phone reset. Unfortunately the issue is still present!
Sometimes when I press the power button to unlock the phone the screen is lit, but stays blank i.e. no lockscreen wallpaper, no nothing. The same happens sometimes when I get a phone call - the phone rings and vibrates, the screen is lit but stays blank.
When this happens I have to press the power button to put the phone into sleep mode and press it again to wake it up.
What I found is, when the issue occurs the screen is actually responsive. For example I can slid up and unlock the phone then I hear the unlock "pop" sound. It's just that nothing is drawn on it!
I was wondering if anyone else experienced the same behavior and found a resolution. Also I am not sure if this is a software or a hardware problem. If I could confirm it was a hardware problem I would call LG and have the phone repaired or replaced.
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
billybrown said:
i have exactly the same issue as you, it gets really annoying.
i heard from someone online that the only way to resolve it is to replace the motherboard
Click to expand...
Click to collapse
I am pretty certain this is a hardware issue. I am calling LG tomorrow and hopefully they'll take the phone for repair/replacement.
I sent my phone for repair. Today I got it back, and guess what?!
The issue is still present! It seems, they "couldn't reproduce" or something.
What should I do now?
EDIT: If anyone is interested, here is a video I just captured which clearly demonstrates the problem. http://youtu.be/38kF9RYs_bU
I'm sending the phone back for repair tomorrow with this video attached.
Hey, might not be an issue at all, but in the video, I saw that the two times you were able to get it to go blank you had your finger on or near the proximity sensor. I wonder if there is something that could be the trigger.
Just wondering if you can duplicated it or cause it only when you have the proximity sensor blocked, or if it truely is random.
You are right, it might has something to do with the proximity/light sensor.
On the other hand, this issue occurs even on incoming calls when the phone is placed on a table, screen up and nothing around the sensor.
Today, I visited my local carrier shop and left the phone for repair again. They told me, since this is a second claim they'll run it through the process faster, so I expect to get it back next week.
Will post an update.
UPDATE: My phone was replaced. Yesterday I got a brand new unit, yeah! It was stock wp 7.0. I plugged in my sim and used the phone the whole day, no sign of blank screen issues. Last nigh I installed all the updates (total 5 I think) up to OS 7.10.8107.79, FW 1.0.16.10. Guess what?! Same issue!
I am crushed
Phone was working with no issues until the other day. I was viewing a web page and noticed the text didn't look quite right, it seemed to be shimmering. Then a bit later on switching to the camera app the screen was just a lot of green flashing lines, pressing home button worked and then starting the camera again it would either be the same or would work properly. Then later that evening after using the phone fine opening the s cover the screen would not come on but the menu and back buttons would light up, pressing the power button a couple of times would make the screen appear. Then that stopped working as well, and no even then back and menu buttons don't light up. the phone still seems to work as plugging in the headphones and pressing the button on them starts my music playing, but I can't get the screen to turn on at all.
The phone has never been dropped has been very well looked after and is immaculate , there are no scratches on the screen and I can't see any cracks (from a pressure break) either.
Any ideas?
this might sound like im trolling, but did you try turning it off and on again?
seriously, your screen is probably broken. send it to sammys customer service or whereever you bought your phone and let them check and/or repair it
After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.
I found what is happening.I have lock pattern setup to unlock teh device.Now when i double tap the home button it goes into camera app and then suddenly the blue line appears whcih moves top to button and bottom to top as if it is scanning.The phone will become unresponsive as i mentioned above i.e touch screen wont work but u can still take photos using up and down volume button but not by touching on the screen.
To overcome this you have to press back button and then press the hoem key 3 times and the touch scren becomes active again and hence now if you draw the lock pattern the phone will recognize it and unlock the device and it works normally.
Not sure this is a bug or not but very confusing.Can anyone try teh same if you ahve SM-G9287 phone and confirm if you are also seeing the same.
phone freezes up when utilizing camera, Touchscreen becomes unresponsive.
I experiance the same but My phone is loked whith fingerprint sensor.
My 10 day old phone freezes up when utilizing camera (activatd with double touch of home button. Touchscreen becomes unresponsive.
Nothing can be done to get it working.
Tried every hardware button, which seem to work as designed.
the solution Vravik mentions does not work with me.
Only working option i can manage to do software reboot the phone with power button combined whith volume down key.
but after booting the screen is still unresponsive. see:
https://www.youtube.com/watch?v=Q-hbOHAuFhE
I was advised to do a factory reset and just after starting up the phone again and register myself the screen froze up again.
Does any one have a clue on this
I have noticed this issue as well
I have noticed this issue as well. But after doing a full reset and latest software update, I didn't notice this
vravik said:
After I have opened the camera app with double click I am not sure what I click on as I am trying to handle to phone to take picture a blue line appears scanning the phone which starts form top to bottom and then bottom to top and the phone becomes totally unresponsive. You cant unlock the phone and you cant take any incoming calls etc.
Not sure what happens after 30 minutes or so when you double click the phone then it goes back into the camera app and after you take a photo it works. If you don't take a photo and click back button the blue line starts scanning again and phone will become unresponsive.
Ntt sure what this is.
Phone SM-G9287.
Click to expand...
Click to collapse
Firstly, my ENglish is not very well I hope I can describe my problems clearly
I have a quite old 9505 and until one week ago outer "sim card remove error" everything was ok.
Now my phone has a touch screen problem. For example I am using phone 15-20 seconds after that soft menu buttons and overall touch screen doesn't work. I should press once the power and shut down the screen for one second after that I should press and use again for 15-20 seconds. It is quite annoying. With this problem I can not tap sometimes the correct position. For exampe shut down menu have got 4 options upper to below, restart, shutdown, screenshot, airplane mode. I would like to tap 4th position and tap airplane mode but it recognising this tap for 3th position and capturing and screenshot.
Outer this I am getting memory card ejectd errors and sim card removed errors.
What would you suggest me?
YaPaY said:
Firstly, my ENglish is not very well I hope I can describe my problems clearly
I have a quite old 9505 and until one week ago outer "sim card remove error" everything was ok.
Now my phone has a touch screen problem. For example I am using phone 15-20 seconds after that soft menu buttons and overall touch screen doesn't work. I should press once the power and shut down the screen for one second after that I should press and use again for 15-20 seconds. It is quite annoying. With this problem I can not tap sometimes the correct position. For exampe shut down menu have got 4 options upper to below, restart, shutdown, screenshot, airplane mode. I would like to tap 4th position and tap airplane mode but it recognising this tap for 3th position and capturing and screenshot.
Outer this I am getting memory card ejectd errors and sim card removed errors.
What would you suggest me?
Click to expand...
Click to collapse
Hardware failure. Not much you can do about it. It sounds like it's time of a new phone.