Related
.. is really starting to p*ss me off. I'm going to get really sick really quickly of having to re-associate all my contacts with their Facebook profiles every time the Hero decides to spontaneously delete them.
Has anyone found a workaround?
Edit: Hmmm... seems if you close all the background HTC processes like com.htc.socialnetwork.provider and com.htc.album:remote with TasKiller, it'll re-update everything when the processes start back up again.
It's still stupid!
And if you decided not to update your contact picture when you linked them, it will overwrite your specific photo anyway ! that's also very anoying if you don't want the facebook photos !
That's funny I was just logging in to report this problem. It happened to me for the first time today. It really pissed me off that for no reason all my facebook associations got deleted from contacts, rebooting the phone and killing the process didn't bring them back either. I don't even have the process com.htc.album:remote running in task killer. They need to get an improved rom out and fast, i've had this phone less than a week and i'm really starting to miss my iphone.
This happened to me today, but it was because for some reason I had been logged out of FB. Otherwise, I have not experienced this 'deletion' issue...
Strange.
Does anyone know why the phone would just log you off of facebook? Is there any good way to avoid this? I hope logging on to facebook on a computer doesn't kick you off.
I'm glad I saw this thread and that I am not the only one!
It is getting very annoying but I expect it will be fixed eventually, I just hope it doesn't take too long!
This happened to me the first time yesterday. And 2 other people in this thread had it happen yesterday. Maybe it's something at facebooks end. There could be some sort of timeout and were all getting logged out at the same time.
it is very odd.
Sat here at work, there's four of us with hero's now.
one of us gets it, the other three don't.
the two G2 devices don't, and only one of the Orange Hero's gets it.
very strange.
Okay I think that I can guess what is happening here. I have the same problem with my Facebook contacts losing their picture status and albums about every 24 hours (on stock G2). I know that when I leave my browser up overnight on my Facebook page, Facebook will log me out. I presume that it is doing the same thing with this phone and suspect that HTC did not spend long enough testing the ‘people’ application to observe this. I further guess that when the phone is logged out by Facebook it does not try to sign in again, deleting the information previously retrieved when a refresh is unsuccessful. I am not a developer and don’t have any way to back all this up but if I am correct then HTC would need to implement a workaround for this behaviour in order to fix it. Probably the easiest way to do this would be to have the application:
1. Automatically sign in again (signing out if necessary) every 12 hours or so.
2. Retain previously cached data, e.g. pictures, unless explicitly deleted even when Facebook refresh is unavailable.
This doesn’t fix the problem of the now-permanently unlinked Facebook contact (as per Don Vincenzo on http://forum.xda-developers.com/showthread.php?p=4276194#post4276194) but it would be an improvement.
I hard reset earlier which had previously fixed it, but now it only shows that I have one Facebook contact to choose from and no one else can be linked from.
It shows it as if I have only one Facebook friend.
Very strange.
Yep had the same issues.
Ultimately I found the best cure is just to wait for the two hours before it automatically updates everything.
I've only gone through my contact list once and linked all the profiles, however I have appeared to have "lost" the link many times...
So basically don't do anything, just wait.. lol they will return
Never had this issue yet but all my facebook - contact information is also sync'd with the exchange server
I was afraid that after my master reset I would have to reassociate all of my contacts but it seems that the association is stored on google contacts too, so they just all came back again
Its been 2 days now and my associations have not come back, man that's gonna suck if it resets them every couple of days. The facebook integration was one of the main selling points for me for the phone. I sync my contacts with outlook so I don't have any under my gmail name. Is it better to import all my contacts in to gmail so it retains my facebook links? If so is there a way I can sync the contacts that are already on my phone to my gmail account from my phone?
I may or may not have found a solution, or a way of preventing it. I'm using TasKiller to close all my running processes every few hours to preserve battery life etc. I noticed that when I put some of the system processes in the ignore list, (com.htc.socialnetwork.provider for example) the Facebook problem happened again. If I don't have any processes in the ignore list, and make sure to kill them once or twice a day, my contacts stay associated with Facebook.
Last time my contacts associations disappeared, I killed all running processes, took everything out the ignore list and went into the People app, and scrolled along to the facebook updates page. I hit menu, then 'update now'. This restored everything back to the way it was.
The disassociation just happened for me again - all my contacts suddenly needed reconnecting.
This is a different problem to the one I was discussing in the other thread 'It's a wee bit buggy...', where previously available contact data (profile pic, birthday, albums etc) can now not be retrieved by the Hero once a contact is linked. This functionality has not returned since it first occurred for me, and means that, irrespective of the associations holding, only about 75% of those contacts on the device that should be able to sync actually successfully sync. From what I can tell, this could possibly be an issue with Facebook privacy settings, though why it only happened a week after having the device I'm not sure.
With regard to the associations holding after a hard reset, the People app on the device stores the Facebook association data in the 'Notes' field of the contact, which is then synced to Google Contacts. If you wipe and then re-download your contacts from Google, this info comes back with it, and the People app then sees those contacts as linked. Given this, it seems even stranger that the links get broken in the first place, as it suggests that for some reason that the data in that field is not persistent...
Have the association loss occasionally but I find if you ignore it then the association comes back after a little while.
In relation to some (but not all) friends losing associations it is due to the friend changing their Facebook application settings. My girlfriend's photo disappeared a week ago, so I got her to change her fb settings and it came back. Not sure why it happened a week ago cause she changed the setting longer ago than that, but guess it is Facebook, not HTC.
Has anyone reported this to HTC? Its happening far too frequently on my gf's (pink) Hero.
So maybe it's not the same but it's definitely related:
I've now gotten to the point where I can not view my own contact details when I'm logged into facebook. That is, if I am signed in, and I try to view my contact card, I get a crash in process "android.process.acore" (this also happens when trying to update my status). If I edit my details and make sure I'm signed out of facebook, everything is fine except that all details of all linked profiles disappear...
Can anybody else confirm this?
BTW, I noticed that if you sign out using your contact card, and then sign in again (miraculously this does work!) the People app will retry to link friends to your facebook friends, so you can "force" a resync this way...
I keep getting this issue too. What i do is go to contacts, then on to the 'updates' tab, my contact card still shows my pic and me as logged in. I then press menu and update now. This resyncs all my contacts straight away. Annoying i know but at least it recognises them again after a bit.
I have a TMO TP2. This does not involve the fb app but rather the built in feature to link a contact to a fb account. I've searched the forums but haven't found a similar issue described.
When I go to a contact, click Edit Contact, then click Link at the bottom under the Facebook heading, sometimes it works and sometimes it doesn't. I can't consistently reproduce the issue but I can describe some of the common themes I see. It's unfortunate because it seems to happen more often than not and it's quite annoying.
Sometimes it pulls up my fb contacts list and lets me select a fb account and it works no problem. I'm not having any problems with delinking or anything like that. It appears to be an issue pulling up the list of facebook users. In those instances, the screen flickers as it tries to pull up the fb contacts and it appears to crash or something. The screen then flickers back to edit contact. If I try long enough or wait and try a while later, it may work for the same contact.
An error is never displayed when I do this although sometimes after trying to link a contact and seeing it not work I'll go back to the home screen I'll see that touchflo 3d is launching (indicating that perhaps it crashed) or sometimes it'll even require that I tap the screen to relaunch touchflo 3d.
Another possible clue is that sometimes in my list of facebook contacts I'll see the very first contact listed as (null), (null). I have no idea if this has anything to do with why it's crashing or not but that's clearly not one of my facebook contacts.
Last possible tip is when I go to all contacts and then click on the updates and events toggle at the bottom. Again, the behavior is inconsistent but sometimes it'll pull up that screen for a couple of seconds and without touching or scrolling or anything it'll show an error with manila.exe.
Is anyone else experiencing anything like this? Anyone have a suggestion for a possible fix or what I can do to further troubleshoot? Thanks in advance.
i know this doesnt solve your problem but it might do you good to know you are not alone cos I have a similar problem as well. I use the Vodafone stock ROM and recently when i try get click the UPDATES tab from my contacts, it crashes and relaunches TFD....I think something must have gone wrong with the connection. I then asked another person to log into into face book to see if this was still going to crash the application and sadly it did. I did a hard reset and i then did a restore from my last sprite backup file (which luckily for me, was just a few hours old as i ran a back up during the day). Now i cant get my own contacts back on the update tab and even though it does not crash anymore, I cant seem to link anyone in my phone book to my facebook app. I guess there is a file that needs deleting that can fix this. Anyone got any ideas?
***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.
Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.
This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...
Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.
it happens on stock and on custom roms. havent seen a fix yet
Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.
Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.
I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...
Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.
It also happen to me. I believe this is because of the 2.13 update by T-MO.
Glad this thread exists. I ran in to this issue today too.
Ok. I have been playing with the Galaxy for the last 3 days and I have a few things that I find quite annoying. Not sure if it is just mine or it is the same with everyone so I just want to start this thread to see. This is my list:
Missing emails. I have 1 exchange account and 3 POP accounts set up excluding the Gmail one and have been experiencing a few missing emails. They showed up in my Notebook but not on the phone.
I set the checking interval at 30 minutes but it does not sync. I have to manually refresh it.
There is no setting like in the HTC devices which you can set the size limit and some other options which I felt are important.
Lag is quite a problem with a few different operations, like deleting emails in the trash folder. It can take more than a minute to delete all which is strange.
I went to dinner tonight at a place where the reception is poor. It lost the signal completely and would not even get back on afterwards until I reset the phone
Most of my problems seems to be with the email. Otherwise the device has been good. I hope this is just a problem with my phone so that I can exchange it. Please let me know if any of you guys are experiencing the same thing. Thanks
Did you happen to use a task killer to kill off your email task?
Interesting thought. I've never thought about that as it was never a problem with any of the previous HTC Android devices. I will add that to the ignore list and see. Thanks.
Well, I include the email in the ignore list and it's a little bit better. I am now getting all the emails but I still have to check the email manually. I set the schedule to 30 minutes but it is not doing it. Strange.
This happens to me constantly as well, losing reception completely, even though its supposed to be really good, and the only way to fix it is to reboot the unit.
Does anyone have a clue as to what could be the problem here?
I'm glad I moved to gmail, it sounds like the other mail client sucks.
dakine; said:
I'm glad I moved to gmail, it sounds like the other mail client sucks.
Click to expand...
Click to collapse
Does this mail client work for non-gmail accounts too? I've tried many mail clients, including K-9, Droidmail, and found them to be too slow for serious use. I really need a higher performance email client.
You can set gmail to collect from all other email accounts.
I have gmail account to collect from my hotmail and my yahoo account.
It works for me.
First of all, this isn't a major issue, or may be due to T-Mobile or something, but my phone is 1+ minutes behind everywhere else, like train/bus times, TV, computers, etc..
It also means when I get a text message, then reply within a minute, it puts my reply before the text message...
Also, how the f**k do I stop Facebook syncing?
I have both Facebook and Facebook for HTC Sense under "Accounts & Sync" and Facebook is fine, it just syncs contacts and works
Facebook for HTC Sense however, syncs both contacts and live feed. They DON'T sync at all, no matter how long you leave them, it just shows the syncing icon. I disabled them both, but when I restart my phone they're back again
Another issue is that sometimes the internet just won't load any pages sometimes. The bar just loads like 90% then stops and won't load anything until I restart my phone (again, this could be T-Mobile)
Any suggestions? I'm using the stock ROM (before OTA) with S-OFF
What the heck? I probably won't provide any useful information, but perhaps your settings aren't set to automatically detect the time?
I don't have any real solution for you but if you have s/off and you like sense why don't you try flashing virtouos rom or do a wipe and factory reset.
Sent from my HTC Vision using XDA App
Thanks for the replies
It's definitely set up to use the network time. Not sure why it sets the time of my messages to 1 minute behind, but the texts I receive have the proper time (1 minute in front of my phone time)
bahmanxda, I don't really bother with custom ROMs. I've tried a few but don't see the point in them (I use the stock ROM but removed all the bloat and other rubbish from them, plus I don't want to overclock my CPU yet)
Maybe you could remove the "Facebook for HTC Sense" account altogether from "Accounts & Sync?"
I use the Facebook app though, and I also use the Facebook contacts sync, will removing it affect either of those?