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Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
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oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine
Can anyone help me out. I seem to be getting my messages around 7 to 10 minutes from the time it hits my desktop. I have set the settings to As items arrive on both peak and off peak and set that MON through to Sun.
Secondly as soon as I send an email from the phone it sends a copy to my inbox and cant seem to turn that off.
In Google Mail, I have Imap enabled but POP3 turned off.
Thanks for the help guys.
Just trying to prop this to top to see if anyone has a tip or two :-(
Got the same problem. Found a solution? Anyone else?
For the copy to inbox issue, check that you choose "Reply" and not "Reply all"
I've come to the conclusion that ActiveSync to Google services is not worth the hassle.
Four main reasons mobile GMail is a "fail" for me:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Example, I sent my GMail account a message 45mins ago. I can see it in my GMail inbox, but even though my activesync status shows as "connected" it's yet to appear on my phone.
Edit: OK, I just qualified my testing - msgs sent to GMail are near-instant. Messages sent to my pop3 account, which gmail checks, take considerable time to come through.
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
3/ Sync'd Contact photos are very poor quality. Try it!
The online photo is extremely bad quality compared to the original in your phone. This becomes even more of an issue if you wipe your phone and re-download them from google. You've now just lost your original HQ photo.
4/ With Gmail set as an activesync connection, you're unable to change your reply-to address. You're forced to send as your gmail.com account.
With regular POP/SMTP, you can "send-as" any address you want. Gmail is not my primary email address, and I don't want people replying to it.
So for me, I've reverted to POP/SMTP for emails (send/receive every 10mins), and the MS My Phone service for backing up contacts, calendar, etc.
Phrak said:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Click to expand...
Click to collapse
In all fairness, Gmail had some pretty serious outages the last couple of days. If the email has been even slower lately, that's probably why.
That said, I found the Gmail Activesync solution pretty unreliable as well.
http://forum.xda-developers.com/showthread.php?t=626461&highlight=telstra+email+sync&page=2
Dont know whether anything in this will help?? I'm not using Gmail .. sorry
I don't have a problem using Google Sync. It's pretty instantaneous (almost on par with Blackberry). Just make sure you've set Activesync to receive items as soon as they arrive on both peak and off peak times (or set whatever interval you're comfortable with).
Yes. My only gripe is with the crap contact photos that are resynced back to the phone. GRRR!!
Works fine for me most of the time, but apparently for the past 15h or so it keeps failing, wanting me to resync everything every 20mins saying the Exchange server had a problem and not giving me all elememts that should be there.
hmm.. got no problem in the last 24h..
someone response in the pict of me and my wifey, we both got the notification almost the same time.. (my wife's using Blackberry)
While trying to find a solution to my unrelated mail problem I came across this .... http://forum.xda-developers.com/showthread.php?t=584167
i don't think ActiveSync is as reliable (at least for gmail) on Windows Mobile as it is for iPhone. I have both set up to push all day and without fail the iPhone gets my mail first. sometimes it can take up to ten minutes for mail to arrive on my HD2. I even don't always get it when I push send/receive. This problem has continued for weeks, regardless of whether I use a stock or custom ROM
Another annoyance I'm having lately is that even though my phone is set to retrieve ALL mail I'm only getting mail from as far back as february. this is also happening on my iPhone and had been an issue for weeks now. Anyone know what might be the cause???
Maybe your mail from before Feb is not in yout "Inbox" anymore, but archived (visible in "All mail")?
Hello
I have the same problem. The service is quite slow. My friend has Iphone and is arrives in 5 seconds.
I also hate the low res contact pics that get sync'd, have not been able to figure out why yet.
thats weird, i just set up push gmail today, and i receive emails at the EXACT same time as my desktop google talk... that is, around 2-3 seconds after emailing myself from another account
I was just setting up the google sync on my phone but I was unable to "check mark" the calendar and contacts, is that because I didnt set this up on the computer? I keep seeing people say active sync so I guess I have to do this on the computer?
Sorry for bringing an old thread up, just playing with my HD2 and thought I would use the search box and see if anyone had some answers..
Thanks
Kyle
Phrak said:
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
Click to expand...
Click to collapse
How do you retract the invites emails from gmail??
oh dear, you too?
AFAIK, you can't recall or retract messages sent from GMail.
Fortunately I am an Exchange Admin for my company, and used the ExMerge tool to sweep everyone's mailboxes & calendars to *move* to PST any messages received during that finite time window starting with "Invitation: " (I think it was).
Unfortunately ExMerge can't sweep based on the sender.
ANyone know how to fix my litle problem?
I got my Gmail acc. and on Pc i can read all mails and seee all folders, but when i connect to gmail on my HD2 it seems it cant recive my inbox mails. I can send a mail and get it on my Hd2, but cant read my old mails that already are in my inbox on my Gmail.
Anyone know if it is maybe some thing i have forgot to do, to let HD2 download all mails even old ones in inbox?
Has it been setup as IMAP or POP?
Seems i got it to work now tho, just from no where it stop doing what it has done for 2days and now working.
typical technology.
glad its working.
Hey guys,
I have similar problem.
My HD2 can sync with my Gmail's inbox fine, it's grabbing new emails now problem. I have then gone into manage folders and instructed it to sync with a couple more folders, with the setting of grabbing all email messages (date = all & text only).
At first it appears to be doing what I wanted but it stopped soon after, I went into the mail folders on my HD2 and it only sync'ed 30 most recent emails or so, but not the full lot.
Does it take a few sync attempts to get the full mail folder or something is not right?
hey,
i had the same problem on my HD2 aswell on my experia, dont know why but when i accidentally disabled vodafona's proxy all my emails came in, so i tried it on the HD2 and it also worked
As a side question, have set my gmail to google sync with HD2's exchange account. However, when sending out email, there isn't any copy left in the Sent Items folder, even though in the settings I have already ticked the "Save a copy in Sent folder"...any idea why?
Hi guys,
i got an issue that i cannot solve and the search function didnt give any solutions.
I got gmail IMAP Account on my HD2 and when i click on send and receive, only the unread emails are downloaded.
I should be able to see all emails if i go to the folder "all emails" and press send/receive again, but altough it connects, it doesnt download anything.
So the question: Is there a way to see your already read emails on your mobile phone in wm6.5 with the hd2
Thanks in advance,
Ali
are you checking teh mail from another machine? (PC perhaps) that could be removing the messages once you send and recieve from there.
samsamuel said:
are you checking teh mail from another machine? (PC perhaps) that could be removing the messages once you send and recieve from there.
Click to expand...
Click to collapse
i do, but it doesnt remove or download them.
When going into my gmail account online, i still can see all entries.
i checked that already
Are they in the inbox or in "all mail" in Gmail?
Only those in the inbox will display. If your other PC moves them out of it (or gmail does it on its own once the mails are retrieved by the PC) they wouldn't show.
Must be such an issue, because I use 3 imap accounts on my HD2, that are also used by 2 other PCs, and everything's fine. Those are on my own server though.
If you use gmail on the HD2 you might want to use activesync instead of imap though....
kilrah said:
Are they in the inbox or in "all mail" in Gmail?
Only those in the inbox will display. If your other PC moves them out of it (or gmail does it on its own once the mails are retrieved by the PC) they wouldn't show.
Must be such an issue, because I use 3 imap accounts on my HD2, that are also used by 2 other PCs, and everything's fine. Those are on my own server though.
If you use gmail on the HD2 you might want to use activesync instead of imap though....
Click to expand...
Click to collapse
They are not moved out, in my gmail account i can see all emails in "all mail" and "inbox"
But even if, the mobile email app also has a "all mail" folder of gmail so it should work anyway
The active sync thing is not a thing you can use when you arent at home. i would like to read new emails on my phone too.
alibehzad said:
Hi guys,
i got an issue that i cannot solve and the search function didnt give any solutions.
I got gmail IMAP Account on my HD2 and when i click on send and receive, only the unread emails are downloaded.
I should be able to see all emails if i go to the folder "all emails" and press send/receive again, but altough it connects, it doesnt download anything.
So the question: Is there a way to see your already read emails on your mobile phone in wm6.5 with the hd2
Thanks in advance,
Ali
Click to expand...
Click to collapse
I think I see what you mean, I encountered the same "issue" and found the solution "by accident": by default the Gmail account is set to keep emails from the 3 or 6 previous days, so that it erases the messages older than 3 or 6 days on you HD2. You can set a different time period, up to 30 days I think, but no sure...
The thing is I can't remember where it is... sorry, but that may be a lead...
alibehzad said:
The active sync thing is not a thing you can use when you arent at home. i would like to read new emails on my phone too.
Click to expand...
Click to collapse
No, it's actually better than just imap as it enables mail push. So instead of having to check mail every X minutes it's in permanent connection through activesync over data, and you simply receive mail as soon as it arrives on your gmail account.
Howling Wolf said:
I think I see what you mean, I encountered the same "issue" and found the solution "by accident": by default the Gmail account is set to keep emails from the 3 or 6 previous days, so that it erases the messages older than 3 or 6 days on you HD2. You can set a different time period, up to 30 days I think, but no sure...
The thing is I can't remember where it is... sorry, but that may be a lead...
Click to expand...
Click to collapse
i know, with wm6.1 you could assign that, this isnt possible anymore as the new account options are very few
kilrah said:
No, it's actually better than just imap as it enables mail push. So instead of having to check mail every X minutes it's in permanent connection through activesync over data, and you simply receive mail as soon as it arrives on your gmail account.
Click to expand...
Click to collapse
oh! i didnt know that, do i have an "imap-like" function with it too even if using a non imap client such as "pop"? I mean are mails erased after syncing them to my mobile phone from server?
i ll go and start googling how to setup my mails through active sync ...
thanks for the hint!
hmm, no good finding in xda with google.
Kilrah, can you tell me where to set it up?
Its not the usual sync-email feature where you connect your phone to the connectivity center.
is it the "outlook" account when in email tab??
If yes, whats the server adress?
im confused )
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Yes, works pretty much like imap.
Regarding how to choose for how many days it will display, it's still there, still at the same place. Don't forget to scroll the menu down
kilrah said:
http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
Yes, works pretty much like imap.
Regarding how to choose for how many days it will display, it's still there, still at the same place. Don't forget to scroll the menu down
Click to expand...
Click to collapse
Wow, this rocks, thanks a lot.
One last off topic question. Where are the emails saved to and how can i change it if it is the main memory?
For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Anyone knows how to resolve this ??
I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?
Skye Menjou said:
I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?
Click to expand...
Click to collapse
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.
Exchange ActiveSync
azahidi said:
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.
Click to expand...
Click to collapse
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong
azahidi said:
For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Click to expand...
Click to collapse
azahidi said:
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong
Click to expand...
Click to collapse
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.
azahidi said:
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.
Click to expand...
Click to collapse
It happens again. no mails coming in from Exchange. So I had to delete the account, reactivate again, and all the mails start coming in again.
Anyone else having then same problem, know what is wrong and have a solution. Thank you.