[Q] Exchange ActiveSync - Wildfire General

For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Anyone knows how to resolve this ??

I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?

Skye Menjou said:
I am confused, Are you syncing with a local Outlook or are you actually using Exchange Activesync to sync to a Exchange server?
Click to expand...
Click to collapse
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.

Exchange ActiveSync
azahidi said:
I am trying to sync with Exchange server, via 3G or internet connection.
I've done quite a lot of search on the problem but there're not many clear solution. So I decided to delete the account (all mails, calendar and contacts deleted) and re-activate again (of course very tedious, especially with so many emails and contacts to sync). But so far it seems to solve the problem (not sure what was wrong), sync every hour and it's good. Have to wait for a few days and see how it goes.
Click to expand...
Click to collapse
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong

azahidi said:
For two weeks this apps works fine, syncronising perfectly well with my MS outlook mail, contacts and calendar. 2 days ago I realised that outlook email has not been coming in through auto sync. When I (force) synchronise, I keep getting the message "Sync Prorocol Error" for the mail. I can send emails but cannot receive. The calendar and contacts are synchronised ok. I can sync other folders but not Inbox.
Click to expand...
Click to collapse
azahidi said:
Update
After two days (after deleting and re-activating account), Activesync seems to be working alright now. Mails, calendar and contacts auto updated without problem, both using G/3G/E/H or WiFi Not sure what was wrong
Click to expand...
Click to collapse
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.

azahidi said:
After about a week it happened again. No outlook emails coming in. When force sync, "Sync Prorocol Error" came out. However I can send emails and I can sync "sent item" folder but not "inbox". Calendar and contacts are ok.
Anyone experienced and found answers to this.
Click to expand...
Click to collapse
It happens again. no mails coming in from Exchange. So I had to delete the account, reactivate again, and all the mails start coming in again.
Anyone else having then same problem, know what is wrong and have a solution. Thank you.

Related

Activesync problem with mail for exchange

Hi,
This must be covered a million times already so have patience... I'm using the company's mail for exchange server for synching my mail, calendar and contacts. Usually works like a charm, but when I tried creating an appointment in my phone, I got the error 0x86000107. Tried recoupling the phone, taking calendar and/or contacts off of the synch schedule with no results. Only thing that worked was deleting the appointment in my phone and then obviously recreating it in outlook.
I'm using the standard rom (6.1) Build 20769.1.4.5
Thanks in advance...

Gmail supported Push mail now

Tested it is working fine.
http://www.google.com/mobile/products/sync.html#p=winmo
Gmail sync. Get your Gmail pushed directly to your Windows Mobile device. Your inbox is always up to date no matter where you are, or what you're doing.
Can I use this 'WITH' my active sync on the PC...
i want to sync GMAIL (email), and my Outlook contacts, and local files... not Gmail contacts!! (gmail contacts are in thousands... all unsorted, some ppl who i emailed once, etc etc..) and Not google calendar..
any ideas etc?
Works exaclty as it should. If you have it already configured for contacts and calendar, just go in active sync options and check emails. Then delete your IMAP account settings on the device.
Works like a charm, finally !
hdaackda said:
Can I use this 'WITH' my active sync on the PC...
i want to sync GMAIL (email), and my Outlook contacts, and local files... not Gmail contacts!! (gmail contacts are in thousands... all unsorted, some ppl who i emailed once, etc etc..) and Not google calendar..
any ideas etc?
Click to expand...
Click to collapse
My setup sounds like what you are trying to do. I sync my Outlook Contacts, Outlook Calendar, Outlook Notes, and files with ActiveSync by USB. I added an Exchange server to ActiveSync (on the phone) for my gmail. I ONLY checked email for the gmail account - NOT contacts, calendar, tasks, or anything else. Everything works perfectly. I still sync my calendar, contacts, notes & files with my desktop PC, and I get push email from gmail.
The gmail exchange server configured in ActiveSync did not mess with other (desktop Outlook based) sync settings.
Works great with me too, just a small annoyance... I dont want the emails I receive on the ppc and havent even seen yet, be marked as read on the server...
I checked the settings and theres no mention to that option...
Anyone knows the refresh rate for push email this way. I mean will you be noticed instantly upon receiving an email or will it sync with the server lets say every 15min or so???
thnks everyone... am trying it out now
I cant get the stupid calendar to work but the rest works great.... Is there anyways to have more then 1 email set up like this ?
Pitchb3nd said:
Anyone knows the refresh rate for push email this way. I mean will you be noticed instantly upon receiving an email or will it sync with the server lets say every 15min or so???
Click to expand...
Click to collapse
^^
Instantly.. thts the concept of PUSh email...
Cyclops hammer said:
I cant get the stupid calendar to work but the rest works great.... Is there anyways to have more then 1 email set up like this ?
Click to expand...
Click to collapse
Sadly no. This is a limitation of winmo: you can setup just one exchange server...
ok now that I switched to gmail push instead of imap I get the "Sent from my HTC Touch Pro2 etc..." I didnt have that with imap. Is there a way to change the footer?
Open up your email, click on menu, tools, then options then select signatures
I'm not being able to receive attachments with GMail activesync, even though I have set activesync to receive attachments less than 100KB.
What could be the problem?
blue_earth said:
I'm not being able to receive attachments with GMail activesync, even though I have set activesync to receive attachments less than 100KB.
What could be the problem?
Click to expand...
Click to collapse
try setting max msg size to 100 (or 200kb) and just click on receive attachments (without specifying size)..
i thnk tht shuld work.. will try it myself too
What version of active sync is Google using? 2003 or 2007?
6xxx emails in GMail, only can sync 171 emails ...
Is it possible to get all emails ?
What are people setting the "Send/Receive Schedule" to? I checked the box for e-mail on the exchange list but it's not pulling e-mail. My guess is that the time schedule is overriding it????
my emails are not syncing straight away, 5-10mins at times, then instantly at others...very odd
plus battery consumption is very high, anyone else similar experience
Winker-Omnia said:
my emails are not syncing straight away, 5-10mins at times, then instantly at others...very odd
plus battery consumption is very high, anyone else similar experience
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Click to collapse
Well im just getting email every 15 minutes. So it is not actually getting pushed to me. Interesting enough my ipod touch is getting email pushed. (BTW im using WIFI for both HTC FUZE and ipod touch)
Do I need to disable forward IMAP in gmail? Im thinking not cause my ipod touch is getting pushed email.
I am unable to receive any HTML emails on my mobile via activesync (for gmail). My wm6.1 activesync settings for email are set to Download All emails from the past, Message format HTML and Download size limit 5 KB. The HTML emails are appearing in my winmo outlook inbox as 0KB in size (so I only receive the subject line). Anyone else experiencing this issue?
Ok guys, I have Miri v12 rom on my Touch HD and I tried to setup my gmail account on Activesync on the Vista Mobile Device Center and also directly on my Touch HD, with the help of this step-by-step guide http://bit.ly/5l5Rw , but in the end when I try to sync, it asks for my Exchange Server credentials, user pass and domain, but no go...
No matter if I put in username: [email protected] or simply in the username field I put the username and then in the domain field I put googlemail.com, It always end up asking me again for the credentials...
Can anyone help me? Am I doing something wrong? I've tried this on my actual rom and on another one, but no luck.

push gmail doesn't work properly

Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
I think this was a problem on gmails end yesterday, bearing in mind that gmail push is in beta. I had the same on my i8910, where previously gmail push was working perfectly.
glenner05 said:
Very happy with my new HD2. However i have a problem with my push gmail, or maybe it is an exchange problem in general, don't know. When i set up an exchange account with google server, i should be able to recieve push email, sync my calender and contacts and so on. On my previous phone (samsung omnia2) it worked like a charm. Somebody sends my an email on my gmail adres, and within 30 secs i received the mail. Same with outlook calender, it synced immediately.
With my HD2 (rom version 1.43.404.1 NLD) my mails don't arrive instantly! sometimes it takes over two houres before i receive something. Same with calender and contacts. I tried a hard reset of my device. First thing afterwards was settingup google exchange, and it worked again. Then i added a second mail account, set this account to auto receive every two houres and the problem with the exchange account comes back! the strange thing is when i watch my active sync status on my phone, it says connected, and when i send a mail from my pc, a couple of seconds later i see activesync syncing, like its receiving the mail, but it doesn't show in my mailbox, no poppup, nothing... only few houres later, suddenly i get the mail...
my exchange account is set to 'receive on arrival of items' should be push, also, comm manager says push activated....
sounds familiar to anybody?
Click to expand...
Click to collapse
I will get mine one day this week hopefully and will try as soon as. Hope it does work, pointless if not!
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
xmoo said:
Use ise it since Friday and never withnissed something like this....
Everything is in 15sec on my deviece.
Click to expand...
Click to collapse
and do you have a second, normal email account? It's from the moment i created the second account i ran into trouble...
tried reverse order? email first then exchange?
maybe after a hard-reset
I haven't got a HD2 but on my TP if I go out of coverage area for a time and then come back in, my activesync doesn't always reconnect. Saying that I have noticed it a lot less since banging a 6.5 rom on there. I have to add I am not using google sync, I am using fast hosts. I am going to migrate to google sync after this month to save some pennies so I hope it works good by then.
I ONLY have google exchange sync, it synched my calendar and contacts in seconds, and the e-mail FOLDERs, but not a single message. i left it 8 hours... (i've checked the messages to only do 1 week, 3 days, whatever)
i've tried soft reseting, two hard resets, ONLY e-mail, no e-mail, toggling e-mail. it will not retrieve any messages. in the end im using IMAP but its very frustrating/!
anyone got any other suggestions?
-------
oh and to add insult to injury my iphone 3GS is sitting here merrily binging away everytime i get en e-mail!
If you are doing a send/receive for a folder this will not work you have to select the folders to sync by putting a tickbox in each one and then let it do its stuff.
Before I did this on mine all I saw was folders and no content (apart from the inbox)
Hope this helps.
but i just want my inbox to sync? which it does not.. and there is no checkbox next to that one, its in bold, which i assume means that one has to sync by default?
for me it does work right now. My solution was to delete my windows PC active sync connection. before, i synced with windows to get my contacts and calender, and then afterwards i set up my exchange connection. But from the moment i deleted the Windows PC connection, and working only with exchange everything works pefectly! Even created a second pop email account, refreshing every two houres, my push connection still works fine....
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
docchris1980 said:
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
Click to expand...
Click to collapse
So it means that there is no way it will sync the emails under these labels?
I tried re-entering my details yesterday, after having it on hourly retrieval for a few days. Now sync appears to be working fine, from others reporting similar it looks like Google was doing some work on it for a few days that was breaking new sync setups.
now it works fine

Hotmail in Touch2

Well.. I want my Touch2 to have my hotmail synced with it. Whenever i try to they just bring me to opera and ask to use www.mobile.live.com
I downloaded Outlook 2007 and sync my hotmail with outlook then i bring in a usb and use ActiveSync and once ive synced it. I look at my outlook section of the text and i see nothing..
Please teach me how to make it sync .. i want to have the 2unread messages thing on my email part of my TouchFlo.. it feels so good to know i've got emails
Please help me. Thanks
I've been trying and trying for past few hours
I tried this
http://www.htc.com/www/howto.aspx?p_id=291&id=43&page=2
and it does not seem to work..
Please please do help me out here.
Thanks in advance.
If you want your Hotmail mails in your WinMo to be synced with Outlook -
1. Make sure that Email check box is checked i.e. when you are syncing - Email is shown in the list of items to be synced.
2. In outlook, you will find two folders, Personal Folder and Hotmail. The Hotmail folder is NOT synced with Activesync. Simple drag all mails in the inbox from Hotmail Folder to Inbox of Personal folder. That should work.
Unless you have a GPRS connection the link you have described will not work.
Hope it helps
deepakmk said:
Well.. I want my Touch2 to have my hotmail synced with it. Whenever i try to they just bring me to opera and ask to use www.mobile.live.com
I downloaded Outlook 2007 and sync my hotmail with outlook then i bring in a usb and use ActiveSync and once ive synced it. I look at my outlook section of the text and i see nothing..
Please teach me how to make it sync .. i want to have the 2unread messages thing on my email part of my TouchFlo.. it feels so good to know i've got emails
Please help me. Thanks
I've been trying and trying for past few hours
I tried this
http://www.htc.com/www/howto.aspx?p_id=291&id=43&page=2
and it does not seem to work..
Please please do help me out here.
Thanks in advance.
Click to expand...
Click to collapse
Load up the messenger application on your device, it should ask you to log in and if you want to sync your email...
But in all honestly, you're better off setting up a gmail account and using activesync on your device - it will give live mail, and sync contacts and calendar all the time automatically.
I've made a Gmail account. And i've synced my Hotmail with Gmail. It will take a few hours or days. Then i synced my Microsoft outlook 2007 on my laptop with Gmail. Connected the USB and successs!! I synced my Gmail with my phone.
But i dont understand why i cant send out or receive any email? I'm using my WiFi. Is it possible to Send/Receive while using WiFi instead of GPRS Internet cause thats very expensive ^^
But anyways, thanks it works. If only i could send/receive mails now.. Hopefully not by GPRS.
deepakmk said:
I've made a Gmail account. And i've synced my Hotmail with Gmail. It will take a few hours or days. Then i synced my Microsoft outlook 2007 on my laptop with Gmail. Connected the USB and successs!! I synced my Gmail with my phone.
But i dont understand why i cant send out or receive any email? I'm using my WiFi. Is it possible to Send/Receive while using WiFi instead of GPRS Internet cause thats very expensive ^^
But anyways, thanks it works. If only i could send/receive mails now.. Hopefully not by GPRS.
Click to expand...
Click to collapse
Depends how you've set up gmail...
you need to set up gmail as an exchange server, with the address m.google.com, and sync mail, contacts and calendar only. Then you get true push email, you don't need to conenct activesync to your pc at all, should all work over wifi.
What do you mean? How do i check that settings?
deepakmk said:
What do you mean? How do i check that settings?
Click to expand...
Click to collapse
Go into activesync, then congigure server. Try and delete the server source you have, then create a new one.
Username iis your full gmail address, server is m.google.com, leave all security settings ticked.
hi, i had the same problem, i resolved it this way:
when you want to configure your hotmail account like any other email in your mobile,
i think the problem is that the Touch 2 (or WM6.5) has some mail-server account settings pre-configured, and the hotmail one is wrong. i managed to use hotmail both as IMAP and POP3 by just entering a wrong e-mail address (like [email protected]), then entering the right serer settings for pop3 or imap (found in hotmail's help by searching pop3 or imap), and finally, after finishing the configuration, just edited the e-mail settings and altered the email address with the right one (@hotmail.com).
now it's working perfectly, just like gmail or any other mail service.
hope this helps.

Outlook Settings

Hi,
I am using HTC HD2. I can't send and receive email via outlook. I can receive email to my yahoo, gmail and hotmail accounts. But I can't receive and send via outlook. My email address on outlook are nameatmydomaindotcom but all use gmail servers. I have canceled email sync when synchronising, then chose again to refresh the settings, it made worse.
I would like to send email, receive email via outlook and also I would like to choose email I want send from via outlook. I could send email before canceling email sync. But it was going only from default account.
Can anyone help me please? Thanks.
As far as im aware you cant even edit the outlook accoutn settings, which is annoying as this used to work for me on older phones.
I have to send/receive via individually setup accounts, and then re-receive them to outlook on my PC and sync then over.
I have about 4 differen temail accounts, so this is the only way it works for me.
Thanks for reply. Sorry but, I am not good at using technology. Would you please tell me step by step? And at the end of this, will I be able to send receive via outlook on my phone? Or I will need to sync always. Thanks
no, as far as i'm aware you cant add an account for outlook on the phone, you will still have to sync
im syncing my phone outlook with gmail just calendar and emails with this settings. All emails from different adresses a coming to gmail then to phone when it arriv.
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138636
Tomen said:
im syncing my phone outlook with gmail just calendar and emails with this settings. All emails from different adresses a coming to gmail then to phone when it arriv.
Click to expand...
Click to collapse
But I also use outlook on my pc. Does this affect my outlook on pc to divert outlook emails to gmail? If it is just for phone, it is okay. Otherwise it will be confusing for me.
correct they both a using same settings.
Thanks.
I have tried to do it. But on the screen of my phone, "active sync" screen, i cant see any "edit server settings". there are just "sync" and "menu" on the bottom. and everything in "menu" is closed, i can't choose any of them. What shall i do now?

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