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I have a Sprint Touch [Vogue]. It has served me very well up until recently.
One day, I was using my phone normally when the battery died. No big deal right?
Well, I charge my phone and reboot it. For some reason, Windows is EXTREMELY slow and unresponsive. I figure that something vital had been corrupted by the battery's death, and that it was nothing that a hard reset couldn't fix.
I performed a hard reset.
I let the utilities for the first boot run to customize the phone. Everything seemed pretty much normal. I configured my settings, re-added my contacts, etc. Then I turned the screen off [with the power button].
I turn it back on later to do something. I touch the screen. It immediately and accurately detects the touch's location, but it continues detecting a touch. For 20-30 seconds, after the input has stopped.
It was strange, so I soft reset the device. It booted, with the same problem. So I performed another hard reset. I did some configuration [the response acting normal at this point], and then turned the screen off. Turning it back on brought the same problem back.
This problem still exists on my phone, even after numerous hard resets and even ROM flashes.
A better description of the problem: When the device is first turned back on [meaning brought out of standby], its touch response is messed up. It will immediately and accurately detect any touch input, but it will continue to detect the input for up to 30 seconds AFTER it has been released, as if you were holding it the whole time.
WHY is this???? My phone is almost unusable because of this!!!! I can still place/ receive calls, using the navigation buttons and the red and green buttons. But the touch response is screwed!
Can someone please shed some light on this problem I'm having?
Phone specs: Windows Mobile 6.1, HTC / Sprint customized. Minimal third party software is currently installed.
[I've already determined that third party software is not the problem, because i haven't installed any!]
Possible solution
Hi,
today I experienced something similar to your description - no touch response when I tried to pickup a call. The strange thing is that last night everything was working and no settings were modified nor programs were added/removed. The screen suddenly 'died'. At the moment I am using it through a program MyMobiler which brings the mobile display to the PC and I can use the mouse to control the phone (it is like VNC for the phone screen, the phone is connected with ActiveSync).
This is temporary solution untill I finish my backups of files, programs, settings. I didnot performed hard reset yet, hope this will solve my problem
In the following link there is a 'magical' solution - to remove the screen protector:
http://www.htcwiki.com/thread/1112981/LCD+or+Touch+screen+not+working
P.S. I had removed the screen protector and voilá - the screen is now touch responsive. The root cause of the problem obviously is the dust between the screen and the protector which results in constant screen pressing - and as a result no accepting my finger presses.
I hope this will work for you and others with similar problem.
I had a similar experience with an old Vogue.....In my case, there was no battery death precursor, but it just started acting up. Not too long thereafter, I noticed the screen/digitizer was forming what looked like an air bubble between the digitizer and the LCD on one place of the screen. The screen was becoming defective. I eventually had to buy another Vogue from a friend who didn't have a clue of the 6900's potential, and didn't want his anymore, so I got it cheap.
Sounds like your screen/digitizer may be on it's last leg.
Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.
ok, I have a strange issue that I can not seem to find the answer to. Whenever my phone locks after not being used etc. When I wake it up, the touchscreen will not let me unlock. It takes me close to 50 attempts to do so. However once I actually am successful in getting it unlocked. The touchscreen works flawlessly. I have tried several different builds, all of them I have the same issue. I have done Task29 and started fresh on that front each time. I tried a couple different radios. Any suggestions?
**** man i got the same problem! i tried hard reset, rom updates, other buils but it wont go away!
plz someone help us!
Hi,I'm using BOYPPC-SHIFTPDA GINGER 2.3.3 RAM_V5 works great so far the best that I tried.After u flash android it's recommended to wait few mins until it loads everything then do a shut down - not a restart.then again u wait few mins and u do a second shut down. after that the os should work fine ,at least for me works great. if that doesn't help ,try to reinstall everything from the start..hspl radio etc.
You could just turn off the lockscreen? Get 'NoLock' from the market. That should do the business if you want.
I've got the same problem since 5 days, It started when I started using WIFI and turning off my 3G ..
you have the same problem my hd2 has....it is a hardware issue. the screen becomes unresponsive. if you still have warranty send it in for a repair. if not... repair it yourself. it's not that hard. the screen wire is probably just loose.
follow this video to take apart your hd2.
http://www.youtube.com/watch?v=cL-jnUKufC4
Sounds like a similar problem that I'm experiencing. If I wake the lockscreen with the send key instead, it works. When I boot I get exactly one shot with the end key then it locks up again. I'm able to use it with the send key, but concerned it might get worse. If anyone finds the solution please post.
I actually for the first time had this, and I know this is going to get flamed but its not the Screen thats the problem. And I think (BIG IF) that the dreaded unresponsive screen issue that we keep reading about Majority of them I think is not the screen.
I have 2 HD2s and both have worked flawlessly without any problems, but today I was playing with my test phone that doesnt get used that much and I noticed after installing a new rom that my screen after I played with it for a bit went black (sleep) and when I woke it up it wouldnt respond, first thing that crossed my mind is I just lost my digitizier, and started wondering okay why, I went as far to re-flash WinMo stock HD2 rom, same issue, so I decided its time to find out exactly whats causing this, and I found it. I wasnt going to make a post again cause I figured people would be "Not another thread about this" but I know whats causing the screen issue, at least this is my suspicision and I have temporarily fixed mine.
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
i don't know. i just know my dog ate mine and i'm now in the market for a new screen, so if you don't get it working sell me the unit and get some money for yourself to purchase a new one =D
or you could google the disassembly instructions and try unplugging the battery, not very hard to do. could be of .. some help perhaps?
I would definitely take you up on your offer, but i'm still under warranty.
However, I would still like to have my original, and figure out what is going on and why it happened.
Ideas?
Thank you.
similar problem were solved
Hi! I might have read about similar problem solved on USB host mode here http://forum.xda-developers.com/showpost.php?p=23475998&postcount=131
That's it, thanks so much.
if it help
if it helps let them know in the tread that you had same problem. they are wondering whether it is due to host mode
[N2E]: After automatic update to 1.1, Nook Touch Screen absolutely DEAD--Nothing Work
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Identical problem.... and no fix..
It is a shame you got no solution for this. and the worst, you are not the only one... it happened exactly the same with my Nook ST....
Hopeless...
Machiavelli_The_Man said:
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Click to expand...
Click to collapse
The factory restore does not actually fix every possible problem with your Nook.
If your Nook responds at all, try to boot it up on an SD card like ClockworkMod or noogie.
At least that way you can see what is happening.
The partitioning might have become corrupted which the "factory restore" does not touch.
If no response with anything, try disconnecting the battery.
You might also try booting over USB using the techniques in rooting the new white glow.
Hello I was wondering if I'm just screwed I bought 2 nook simple touch, one for me and one for a present to my mother for her birthday on march 16. I bought them at best buy for $40 a piece on January 30. I used mine and was perfect but when I tried to set up my mom it wouldn't load the license agreement, always got stuck or reboot or something, so I loaded cwm on an sd card just to play around, tested on my nook and was fine, then put it on my moms nook booted once then I didn't press anything and turn it off then I load the image but when I tried to boot again it got stuck on the load screen and wont do anything, no reset sequence will work with the sd card on or off the other nook boots with this sd card. at the end I exchanged with my mom she is happy with her nook an I have a useless unit do you think they will exchange it I didn't rooted it or did anything to it but has the n cwm splash on screen forever. I'm in Costa Rica right now and wont return home until May do you think I'll might be able to exchange it or should I just try to repair it.
I'm glad that your mother got the working one!
You say that that one will boot on your CWM SD card, but yours won't?
It may be hard to get your unit exchanged with a conspicuous screen on it, even if it's not your fault.
When you plug it into your desktop is there any indication of a new USB device found?
If it's charged and no amount of the power button gets a reaction, I'd open it up.
any news???
Hi endor43, same problem here, have been able to find any solution?
endor43 said:
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
Click to expand...
Click to collapse
There are times when a Nook gets in a mode where it won't accept a charge.
Opening it up and disconnecting the battery for a minute might fix this.
endor43 said:
That's it, thanks so much.
Click to expand...
Click to collapse
When this worked for you did the light turn orange right when you plugged the battery back in? I just took the battery out, plugged the nook into a charger, and with it plugged in plugged the battery back in and the light stays green the whole time yet I'm not able to use the nook at all.
My nook second generation is not responding to my touch I tried everything to get it to work and I eventually got it to completely power of what if it does not work when I turn it on what should I do
It could be power/battery problems.
Check to see if it makes itself known when the USB is plugged in.
If it reacts at all, that's an indication of life.
Hello,
So my Nexus 6P turned off randomly and then would not turn back on. It would come on and show Google and sometimes even let me enter my pin to start the phone. But it constantly would freeze during start up and just shut down. I got into the recovery and factory reset my phone and now it won't even turn on. I hold the power and it doesn't do anything. I've tried the boot loader and such but it won't turn on at all. Any ideas on what I could do? Thanks!
edlovereze said:
Hello,
So my Nexus 6P turned off randomly and then would not turn back on. It would come on and show Google and sometimes even let me enter my pin to start the phone. But it constantly would freeze during start up and just shut down. I got into the recovery and factory reset my phone and now it won't even turn on. I hold the power and it doesn't do anything. I've tried the boot loader and such but it won't turn on at all. Any ideas on what I could do? Thanks!
Click to expand...
Click to collapse
Sounds like you may have more than one problem, but many have been able to get a dead phone to start by holding the power button down for a very long time, sometimes 2 minutes or more. If it doesn't start, fully charge it and try the power button again. Assuming you are stock with a locked boot loader.... you didn't mention.
My phone is stock with a locked boot loader. I held the button for over 5 minutes and got nothing. I'm wondering if Google would be willing to help me out. Unless anyone has other ideas
It's hopeless. Don't waste your time trying to revive. Contact Huawei regardless of date of purchase.
If it won't power on it's either not charged, a bad power button, or something with pcm. Which is on Motherboard.
Most common scenario is a bad power button because it's most used breakable part. That won't allow the board to receive power or not enough power if it's shorted.
Dunno if you've poked around the interwebs some more regarding this, but I've been slammed with the N6P bootloop error (which appears might be part of your problem) and I found a stop-gap solution. If you feel like you've got nothing to lose, you can try what I've done: Make sure the phone has a little charge, hold it with a hot mitt from your kitchen, and blast the back of your N6P in the region between the camera lens and the fingerprint sensor with a hairdryer. Doing so will trip the big cluster off, which is the source of the bootloop problem. If you can get it to boot to the Google logo, applying the heat for the right amount of time (maybe not too long.. 2-4 minutes tops) may cause it to make it to the spinning color graphics and beyond.
I've been able to resurrect my phone doing this, but only to back it up and do very simple tasks. The moment I do something processor-intensive (Waze, YouTube, etc) it immediately crashes and bootloops again. The only solution beyond this is to unlock your bootloader, download EX Kernel manager and use it to completely disable the big cluster. Then your phone will likely be reliable, but extremely hobbled.
I bought from Best Buy about 16 months ago, so both Google and Huawei have been utterly useless, which is infuriating. Shenanigans like this are criminal. This is my 3rd Nexus phone and I'm considering abandoning Android altogether after this experience.