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I have a rooted G1, iam running JF 1.42 RC33, i also have RC33 Radio.
i live in Chicago in a place where the 3G coverage is pretty good. in fact a month ago i was having perfect reception on my G1.
recently; i am having many issues with the data link (3G, EDGE)
simply, the phone does not pick the data link properly, and even if connected, it might drop the connection.
sometimes i have to go to settings, wireless, mobile networks, and click on "use 2G only" a couple of times to trigger the phone to connect... it will drop the connection when it goes to sleep !!!!
i have noticed that many times when the phone sleeps, it does not switch properly between the wifi and 3G [or EDGE], so i dont get my emails.
sometimes a reboot solves the problem, and some times it does not
i tried to flash the radio image again,,,, it didnt solve the problem.
any help will be highly appreciated.
If you've tried to reflash you radio and the results are the same it may not be your phone. It may be the network itself. You should call TMo to see if they have any issues in your area. About a month ago half the country went out for also half a day. It's rare but it happens. If no one else is having issues then it's possible the problem would be with the phone. You could try a wipe and/or reflash but it probably won't make any difference since it sounds like the radio (which you already tried flashing). Maybe also try checking to see if turning off data roaming will make any difference.
thank you for your response:
iam having this issue since a couple of weeks,, and i dont think it is a network issue.
i have tried to disable/enable data roaming,,,, it didnt help.
am i left to a "wipe" only.. ????
well you can give that a try and if that doesnt solve your problems then it may actually be a defect with your phone. also... ive had issues that my phone would lose data and voice even while i was on the phone. it would just disconnect then say no service. the problem wasnt my phone though... it was my sim card. if that sounds more like your problem you can get a new one for about $20 through a tmobile store.
i didnt encounter any voice call drop issues.
when i wipe, i will need to reflash everything, right?
I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.
So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).
i live in chicago as well.
T-Mobile was/is having 3g network issues. T-Mobile where not aware of the issues. They say they are on the issue to solving it. :
Binary100100 said:
So you both live in the Chicago and are having issues with 3G/Edge and you doubt that it's a network problem??? I hope you didn't do your wipe yet.
I'd call T-Mobile and ask to speak with their data support (Tier 3) group and verify that it's a problem with your handsets before you do anything (like reflash, wipe, etc).
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I didn't explain myself well there. I'm under the impression it is a network problem. I learned my lesson last time there was an outage. I did like three wipes in four days thinking it was my phone.
It isn't you - my 3G (also Chicagoland) has been up and down since Wednesday. It is completely down again this morning. All day yesterday it was probably up for no more than an hour.
F'ing T-Mobile made me wipe my phone, then drive to the local store to get a new SIM, and they refused to acknowledge that it was a network issue. The sales rep at the T-Mobile store was having the same issue.
gottifour said:
I did like three wipes in four days thinking it was my phone.
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DOH! That sucks! LOL. If you're referring to the outage that we had about a month ago I took the liberty of posting a thread on here warning people not to wipe because they might not be able to sign in because of the network issues. There were so many that did and I was almost one of them myself until I wised up and decided to call first.
hello guys,,, thanks for everybody who in contributing in this thread.
i can see iam not the only one having issues in Chicago, t-mobile said they had no problems,,,,
what makes me tend to believe them is sometimes if i play with the phone the 3G shows up,
this is an experiment for you to try (it worked for me):
enable tethering using the open source gui, then disable it again.... 3G shows up !!!! even if you enable wifi... the phone will switch properly between wifi and 3G (when sleeping).
it worked for me last night and is still working now.
if you guys try it and it works,, this means t-mo has no problem,,, and we need to figure out what is wrong with the combination/configuration we have...
gottifour said:
I live in the chicago area as well and my edge/3g has been off and on like crazy over the past 4 or 5 days. I will look at my phone and it won't have an E or 3G. I'm running jv1.42rc33 with apps and caches to sd card. I'm not sure if its a network problem or my phone itself.
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Click to collapse
gottifour: i have the exact same configuration on my phone as yours, and iam in chicago.... please try the tethering experiment and let me know what you get,,,,,, thanks
same exact problem here...and i live in CHICAGO also. =/
hope this gets resolved soon
today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?
ajarmeh104 said:
today, iam not having any problems connecting to the 3G.
is it the case for everybody in Chicago?
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Click to collapse
Actually i noticed its been on and working all day also. maybe its been fixed?
i hope so...
this problem is driving my crazy,,,,
today i have no data connection (except for the wifi)
still not sure if it is t-mo problem or my g1
i just called t-mo and they told me to turn off the phone, take the battery out, put it back on..... and it worked,
now it is working!!!!!
First off, I have NOT made ANY attempt to use the phone as a WiFi hotspot, and I do NOT live in a 4G area, so don't tell me that's my problem and send me on my way
About 11am PDT today my phone started giving me Error Code 67 (Data Call Failure) whenever I try to access the internet or data services from my office (my office has an 850 MHz repeater so I roam in the office). When I am outside or not in my office and the phone picks up a Sprint signal, everything is fine. As soon as I come back inside and my phone switches to roaming, Error Code 67. I've had two calls with Sprint so far...They're updating the provisioning servers or some such thing at the moment and are going to call me back when that's completed.
Has anyone else experienced this today or recently and if so did you find a resolution? I can't easily take the phone back to where I bought it and have them fiddle with it in person as that's 100 mi away.
Thanks!
I've had the same issue too. See it mostly when traveling and the signal strength changes. Not to much when I'm in one spot.
It's quite annoying. I turn the display off and on hoping to pick the signal back up. Makes me think it is a Sprint network problem especially since I've now confirmed someone else has the problem too.
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Sent via the XDA Tapatalk App
Well, they've got me fixed up again. Also while I was on the phone the gentleman helping me out received an interoffice message stating a server responsible for doing profile updates (Device Configuration message) on the EVO had gone down, so they're failing right now.
I have been getting it as well. I thought it was the roaming hack but I don't believe that is the case. Think it's just something on Sprints network.
I have gotten it too on both of my EVO's....I guess it's not just me
engagedtosmile said:
I have been getting it as well. I thought it was the roaming hack but I don't believe that is the case. Think it's just something on Sprints network.
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Yeah I read through that whole thread and it seems a fair amount of people have had this happen today. And as I wrote in that thread some service at Sprint related to sending out new PRLs and profiles to our phones went down as well.
I had the same problem yesterday my 3g suddenly went out with the 67 error but 4g still worked. I called sprint and they reset something on their end and after programming itself it w.ent away and my 3g data speed saw a nice speedbump
I've had this issue a few times with my Evo. Every time it has happened to me, I've had little or no signal.
What I think is happening is that the phone begins to authenticate itself with the data servers but then I lose reception, which causes the authentication to fail, hence the error message.
I _think_ I've had this happen on my Hero too.
yeah, (don't quote me on this, i may be wrong) i think error 67 is in regards to no data hookup, and if your phone is set to not get data during roaming, or to dilly dally about it (maybe roam guard?) (check settings > wireless and networks > mobile networks), it'll give you that error
I too had this issue for a while today. It was annoying the crap out of me.
same thing happened to me today, for some reason i wasn't able to get anything but a weak roaming signal at work all day. i called sprint, they wiped my phone and i still wasn't able to do the profile/prl update. i was able to do it once i left the building, of course i had to start with a blank slate on the phone. i'm hoping that after the updates i get a better signal in the building, otherwise i can't keep the phone and will have to return it for a (gag) iphone. after 3 days with a vastly superior OS that would be a tough thing to do.
Mine is def. not the Roam settings... That's the first thing I do is turn off Roam guard, call guard, special roam ring...etc. due to me having almost no signal at work.
I had this issue when I changed to the Alltel PRL. I rebooted, then ran the PRL update. It took a while to do, but once it got the Sprint PRL everything was fine.
-Midnigh7-
I had the same issue yesterday around the same time as the OP. Seems that maybe Sprint was having issues. Anyway, phone is back working and roaming today and even roaming 3G in the DC metro which is Verizon and was never Alltel AFAIK, so that's cool. Actually, some stations have Sprint in them, but others are Verizon and I had 3G Roaming in them today, so I was pleasently surprised, hope it sticks.
Has anyone been having issues with the G2 Data? This morning and another morning this week my data failed, I tried going into airplane mode then restarting the phone completely still no signal and no cell signal either. My friend has a hacked and unlocked iPhone and his is working fine so I know its not a network issue with the towers... As well another co-worker has a myTouch 3g with no reported issues. Thankfully I have a wifi signal here at work.
Sent from my T-Mobile G2 using XDA App
That unlocked iPhone your buddy is using is EDGE only, obviously. That's going to give a better connection inside. Try running 2G only mode next time you get that issue.
I bet it was just a brief network outage in your area. It happens sometimes.
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
I do have occasional data connectivity issues, however, not that severe. Just your (what seems to be) typical "arrow stuck in the up position" issue.
Sent from my T-Mobile G2 using Tapatalk
jloescher2010 said:
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
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Sounds like you have a problem then. I haven't experienced that on my G2 yet. My N1 forever had data connectivity issues.
Are you using the new simcard that possibly came with your G2? I have no idea if that makes a difference, but just asking...
Call T-Mobile and see what's up. Maybe they can refresh you on the network.
800-937-8997
Say "english" at the first prompt and "representative" at the next prompt to skip to a live person.
Good luck.
Thanks Sean.
Sent from my T-Mobile G2 using XDA App
Tmo has been having issues, there are several reports of this and all my demo phones are unable to get online(though regular signal is fine) I would call care to let them know you are having issues too, ask them to make a ticket and/or send an engineer
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had to exchange a couple until I got one with a solid 3G connection. Previous G2's had no connection or were in Edge 90% of the time.
Nothing wild here.
It seems to work as its supposed to.
Would love to see mine switch to 3G. Been on Edge 100% since I got it Tuesday. Advertised in a soled 3G area, but no luck. T-Mo CS politely told me I will love Edge. Will be switching to Sprint Epic if nothing changes in next few days.
Mine does that too. I have to restart it.
Wonder if the supposed OTA-vapor new radio will fix that.
I've been having data issues too, seems like it has to do with how my phone is held (HTC antennagate?) I hope the mythical OTA comes with a radio fix (if that is the cause) and/or a vorpal blade....
Sent from my T-Mobile G2 using XDA App
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
phazedplasma said:
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
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Click to collapse
Exact same problem here. It's so frustrating. I've already exchanged it once and spent an hour on the phone with tech support. If it keeps up, I don't know what I'm going to do.
I am not liking the data issues.... I love the phone besides.
Fixed with a soft reset but that has to change...
There are a bunch of us with signal issues. I live in Vegas where we have great HSPA+ coverage and Im still getting a lot of issues even with 3G, that I didnt have with my Nexus One.
Check out the thread on the T-Mobile Forums. (I cant post the link since Im new here )
My issues are simply the phone works one min then the next there is ZERO signal, if I dont move but restart the phone I have full signal again. Some times the signal comes back on its own then other times it doesnt and I have missed calls after the restart.
I bought my dad a G2 as well (upgraded him from his G1) for his birthday, and he is having similar issues. I went into my local t-mobile store and they replaced the sim card 2x now and that didnt help. What I did find that helps is that if you set it 2G mode the phones seems to work fine. This is a temp fix but its retarded that T-Mobile's fastest phone is being forced to run in 2G mode.
I hope someone on here can figure out the issue or t-mobile comes out with a OTA fix asap.
Wow, the rep just tried to tell me I live in an area that is only covered by edge. I asked why I've had 3g hooked on my phones for the past 2 years and why my girlfriends phone says 3g. She then said I was wrong and she didn't know why the last rep told me I was suppose to have 3g. She then directed me to the coverage map where I pointed out to her how wrong she was.
....and she's a PDA specialist.
What upset me was how she was trying to convince me I lived in an area where 3G was not available. Despite having had 3G at this location for years. I told her I'd just call back tomorrow.
Edit: She must be on drugs, I see that I'm back on 3G.
The rep on the T-Mobile forums is asking you to PM them your info:
Hi everybody!
If you are experiencing this, we would like to hear from you. Please send me a PM with a few details. The location information requested is particularly important.
(Do not post your private information here in public.)
1. Describe your signal indicators when things are working well. For example, "Full signal with an H."
2. Describe your signal indicators when you are experiencing the issues in question (No signal, one bar, E, G, etc).
3. Provide a location where you are experiencing issues (city, state, zip code)
•Are you aware of other T-Mobile phones experiencing or not experiencing these issues at the same location?
•Are you indoors or outdoors when you are experiencing the issues in question?
4. Provide a location where things are working well, if available. (city, state, zip code)
5. The T-Mobile phone number in question.
Thank you!
-Dominic
Moderator, T-Mobile Forums
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forums.t-mobile.com /t5/T-Mobile-G2/Reception-problems-with-G2/m-p/515891#M16090
I've had prevalent connection issues as well. For me, turning off Bluetooth and WiFi fixed the issues and I was able to get data via mobile network again. Bluetooth seems to be the main offender.
This exact thing used to happen with my N1, and this was fixed with rooted builds (Cyanogen/Enomther) from what I saw...... *grumble*
Sorry to resurrect such an old thread here, but I'm having data issues today in the Chicagoland area. Anyone else having problems?
I first thought it was an issue with the latest CM7 nightly I flashed last night, so this morning I reverted back to CM6.1.1 and still having problems with data. It shows I have 3G/H and strong voice signal, but no data is coming/going. When I reverted back to CM6.1.1 I did a complete wipe and then nandroid restore.
Thoughts?
I'm in a pretty good area for 4G, so I've been turning it on when I leave the house lately...but recently, I've noticed something odd. While I get pretty good download speeds on speedtest.net, and it downloads files very well, when I go to a website, it won't load the page. The status indicator will go halfway, 3/4 of the way, but then it will hang, and the page will never load. I tested this in an area, last night, where I was getting 8+ Mbps (New Brunswick, NJ), in both Dolphin, and the stock browser, same effect in both. Then I turned off 4G, and the same sites (I tested about 6-7) loaded just fine in 3G. Anyone else notice this fairly annoying quirk?
I'm in Brooklyn and I've experienced the same thing a couple of times. I chalked it up to the 4g roll-out testing in the area.
If it flips to 3G and back to 4G even for a second it can jack up a page. Does reloading help?
When I had my EVO I also found that when I had 4G enabled the GTalk service would only very sporadically make AND hold a connection.
Turn off 4G and reboot the phone and I was able to connect no problem.
I called Sprint a few times on it but the people I spoke with in advanced support didn't have a clue to rather than hope for a fix I decided to return the phone and wait to see how the official rollout went.
uniquenameevo said:
If it flips to 3G and back to 4G even for a second it can jack up a page. Does reloading help?
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No, this isn't a case where it's switching from 4G to anything else. It's only when it's loading a website in a 4G area, with 4G on - and it actually seems to get worse as the 4G signal gets stronger. In my case, it's very repeatable.
I'm going to try deleting the cache, and see if that helps...
It's really not that big a deal, as it downloads any other file type, and does it very well, when in a 4G area, and websites load fine via 3G. It's just a little odd.
Oh, I guess it would be a problem if I wanted to view a website while talking on the phone...
smarmytime said:
No, this isn't a case where it's switching from 4G to anything else. It's only when it's loading a website in a 4G area, with 4G on - and it actually seems to get worse as the 4G signal gets stronger. In my case, it's very repeatable.
I'm going to try deleting the cache, and see if that helps...
It's really not that big a deal, as it downloads any other file type, and does it very well, when in a 4G area, and websites load fine via 3G. It's just a little odd.
Oh, I guess it would be a problem if I wanted to view a website while talking on the phone...
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Yeah, I've noticed the same issue. There is no performance gain on loading webpages it seems. I don't really get a chance to tether my pc often on 4G (other than letting files download in the car), so I can't vouch for that, but I do get better web page performance on 3G.
Anybody have any more insight into this issue? In the past I was able to access any site using 4g just fine, but lately, any site that uses flash will load 4/5 of the way and then completely stop. I am not a smart guy and have exhausted basically all of the resources I have. I have tried flashing an older Wimax, tweaking Wimax settings, uninstalling flash updates and nothing has worked. I guess if it really starts to bother me I will give Sprint a call, although it seems like people over here at XDA know just as much if not more about these things...and you guys wont make me unroot to talk about them.
Thanks.
I experienced same thing. I'm guessing it's the network issue(it's just not dependable in my experience), and not even use it for websurfing anymore. I think 3g is plenty for websurfing, and use 4g for tethering.
Go into wireless & Networks and turn off Mobile Network that will turn off 3g completely just use 4g by itself and you wont have to worry about it switching between the 2
Well, for me at least, the situation seems to have resolved itself...the past couple of days, I've been able to go to websites on 4g with no issues whatsoever. And as a bonus, the 4G coverage around my apt (which isn't even an official 4G area yet) is up to about 8Mbps! Nice.
My phone was doing that the other day too, I dont live in a 4g area. It was also going on being connected to wifi. My browser screen was also going black but the phone wasn't sleeping, I flashed another ROM and it was doing the same thing. It hasn't done it over the past few days now. I guess it worked itself out.
Hey guys, been up all night and lost several hours of sleep already. I thought someone here might have some insight that can help me.
I have been running CM10.2, decided to go back to a Stock ROM today to update PRL + Profile (Not sure why, just thought I might need it to get connected to new LTE towers in Sacramento).
When booting the MF9 based rom it was asking to do the 'Sprint Hands Free Activation'. It doesn't succeed unless I connect to WiFi. But even if it does succeed, I can't seem to get internet through 3G. After activating I can call phones / text, the 3G icon shows, but no websites work...
On a CM10.2 rom calls and text also work, 3G shows a signal, but no websites work over 3G.
I tried ##72786#, it just forces another 'Sprint Hands Free Activation' with the same symptoms. I tried an Odin of MF9 but it did the same exact thing.
Please help, I can't survive through work without the ability to call/text people. Thanks!
Weird I can successfully ping google.com. So ICMP is getting through, but possibly not UDP/TCP... I am really confused what's going on. There might be a small possibility this is on Sprint's end, but I doubt it.
Wow.. I wasted a whole night on something that is probably Sprint's fault..
http://community.sprint.com/baw/message/620262
Now go get some sleep sir. I'm in Cali too so its 5 am. Lol
Sent from my Sprint Galaxy S4 running the Blu Kuban