Related
Hi everyone,
I have a problem with my XDA Exec, basically, the internal phone speaker doesn't seem to work. External one is fine (the one on the outside of the case) but the one next to the screen does nothing.
It did work when I first bought it. I have since upgraded to the latest o2 rom. However I cannot remember if it stopped working exactly then or later!! Daft I know!
So I just wanted to ask if anyone else had this problem after upgrading the rom (I am using 1.30.107 WWE, radio version 1.09.00), and if so, is there a way to fix it? If there is no one else with this then I guess it is a hardware fault and will return it for repair, but wanted to check.
Cheers
Rick
Anyone? I don't mind if the answer is just "Mine works fine", I just want to know if anyone else has experienced this with the same rom version as mine, before I condemn it and return it to the shop.
I have the same o2 rom as you mentioned, and have encountered no problems. Im sure its a hardware problem, caused by dropping the phone etc, rather than a software one.
o2 offer a free replacement within 1 month if you got it directly from them, or I suppose you could get it repaired from somewhere. Im not sure if the speaker is covered under warranty, but might be worth a shot!
Thanks. I have had it about 4 months now I think, I would bloody hope the speaker is covered by the warranty though, phone ain't much use without it :shock:
By the way, are you sure the incall volume is turned up!!! Just making sure!
If it is, why not try a hard reset just to see if it helps!
Just gone through the same problem.
First of all try to put the jack of the headset inside the hole and twistle it.
If it doesn't solve the problem, I'm afraid you need a replacement.
I had the same problem a week ago. Every speaker worked, except the one next to the display. The problem appeared somehow over night ... I definitely didn't drop the phone or did something "rude" with it.
Unfortunately, I don't have the original headset to exercise this plugin/plugout/twisteling method as mentioned by lautunno, so I tried this with a regular headphone. Without direct success
A hard reset didn't change anything.
... but after a few days of trying almost everything, the speaker started to work again and still works without any interruptions :?
I'm not sure if it's really hardware related because there are so many people with the same problem and almost everyone of them has fixed the problem by just powercycling the phone many times, plugging the headset in and out, fiddling around with the phone app, etc.
As far as I know, the radio firmware is responsible for addressing this speaker (because it's only useable as a phone speaker) and this part of the device firmware doesn't get resetted when you do a hard reset. Maybe it stores some settings (like headphone mode?) in an EEPROM or something like this.
Anyway, good luck and keep trying.
.ox
ps.: I'm also using the O2 firmware (1.30.96 GER) but I've upgraded the radio stack to version 1.11.00.
I got my blackstone yesterday. Excitedly opened it up, fiddled with it a while, and flashed a new rom. It was a while before i realised that the phone woudlnt vibrate. Im pretty sure its a hardware fault, but just wanted to check here to make sure I havent missed something.
The phone wont vibrate, even when being called / txted with vibrate mode on. I also understand the hardware buttons are sposed to have some kind of haptic feedback or minivibrate, but this doesent work either.
I searched through all the settings, and couldnt find any magical turn on vibrate feature buttton. Vibrate notification is definately turned on, and so is the vibrate profile. I inittialy installed Panoshas Black Pearl rom. I tried a hard reset, and then also flashed the Dutty rom, and finally the original rom to see if it that worked.
Can anyone point out an obvious mistake ive made? Or am I gonna have to send my lovely blackstone back?
Thnx in advance.
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Was it vibrating when you recieve it, on it's original ROM ?
sectorlord said:
Was it vibrating when you recieve it, on it's original ROM ?
Click to expand...
Click to collapse
I only noticed that it wasnt after I flashed the rom, so altho im fairly certain i dont remember it ever vibrating, i cant be absolutely certain.
[email protected] said:
Hmmm...you've already tried flashing a new rom and if you still have the same problem, send it in. It's still spanking new, shouldn't be a problem getting it rectified....or better yet ....replaced!
Click to expand...
Click to collapse
thnx for your response, i think ill probably do that.
its pretty annoying to have to send it back already lol, but its worth it to have a working vibrate.
A Second Opinion
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
blacksage said:
Yep, I got my Blackstone a week ago today and it vibrated just fine out the box. I have not flashed any new ROMs, but I have installed plenty of programs including .net 3.5 and mobilmagic button stuff and hd tweak, installed and uninstalled advanced config and a few keyboards, the list goes on. Long story short, my vibrate doesn't work either! I think this is due to my tampering with it though, I really do. Also, I saw another post where someone had the same problem, he ended up getting his to work after playing with .net 3.5, hard resetting more than once and soft resetting too. So try that, let me know what you find out! I plan to hard reset and flash new ROMs soon, so I figured maybe these problems would go away then. Oh and, anybody else have a problem where their end key doesn't end the call, ? This is such a tinkerer's toy, lol!
Click to expand...
Click to collapse
thanks for the tip. i fiddled with .net framework 3.5 and more hard resets, and altho i have installed hdtweak and advconfig a couple times, ive done multiple clean flashes without them and it still dont work. in fact - as i said above, im 90% sure it never did work, so im convinced its a hardware fault.
i hope yours wroks after a rom flash, but i think mine is gonna have to go back...
Nerdino said:
Probably a good warning about flashing ROMs! Did you backup your original ROM? I think you will need to restore your original ROM before you send it back for "repair". (Otherwise it is likely you will be charged for any work/replacement - justifiably!)
Before you despair, what ROM did you flash it with? Have you contacted the developer about it? It may be a setting in a tweak you don't know you've installed. Have you tried playing Tweeter (the vibration feedback when the ball collides with a wall will indicate a working/non-working vibrator).
Rather than just offer bad news to you and tell you it's your own fault, here is a helpful tut on How to backup ROM, albeit a little late maybe. It may not be all doom and gloom - some kind soul may be able to offer you their backup ROM (particular to your mobile provider) which you can use to restore it to factory default before testing for the vibrate and/or sending it back for a fix. Who is your provider and what original ROM do you need?
Click to expand...
Click to collapse
yeah - i definately played tweeter even before flashing any roms, and there was no vibrate - so i guess that proves it really is the hardware.
i bought my phone from mobilephonesdirect, but have my rom backed up, so should be ok.
ta for the offer tho.
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
lol - i will trade?
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
shthpnz said:
You could try and use TouchResponse. That program gives a vibration response with every touch on the screen. If not, indeed send it in.
Regards,
Click to expand...
Click to collapse
thnx for the response.
sadly ive tried that as well and no dice...
im pretty sure I have the same problem
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
blacksage said:
hey, I have the same problem and hard resetting and all that didn't help. Where did you buy yours, think they came from the same place? Are you sending back to HTC, how quickly did they say they could fix it and send it back?
Thanks
Click to expand...
Click to collapse
got mine from
mobilephonesdirect.co.uk
havent been able to get throught them on the phone yet.
ill keep you updated if you want.
I appreciate that
yes I would love for you to keep me updated, I purchased mine through ebay from addictedtophones.com, which is out of California. They seemed like nice people but they sure aren't wanting to help my broken vibrate after only 8 days! That is just sad my friend. I have also contacted UK and US support and HTC global repair service. They have indicated that they are looking in to it. Apparently the US section may not have the resources to work on the device. I requested that they replace the phone, if they couldn't work on it ASAP, the person seemed to agree and put the request forward. I hope that helps your situation. I spent too much for a broken stone!
Levi
updated
I received my new replacement Touch HD in the mail a little bit ago, it vibrates. It must have been a hardware issue best I can tell. I just about had to send it off to HTC, but I finally got the retailer to replace it. It actually took a lot of crap just to get HTC USA GLOBAL repair center to want to accept the idea but, I called UK HTC and they called HQ in Taiwan or somewhere and got something done. So if you need some help, Ive got a few contacts that can help, anyone can just let me know. I hope this doesn't become a widespread infection.
blacksage
I'd say it's probably a hardware issue. My first HD also didn't vibrate, and had to exchange for a new one. Probably some issues with one of the batches.
mikemod said:
Mine was the opposite, it wouldn't stop vibrating, even when switched off.
You had to take the battery out to get it to stop.
Click to expand...
Click to collapse
Had the same problem...now we're at least two with this prob. Still waiting for the replacement...
During a phone call today the microphone on my HTC HD2 stopped working - I can hear conversations fine but callers cannot hear me anymore - or only very faint. It works fine if I use a Bluetooth headset. By now I tried soft resets as well as also a hardware reset back to factory defaults with no success...I don't have a functional microphone on the unit itself. Anyone experienced this? Any ideas? Emailed HTC support with no response yet...
Thanks. TC
TC said:
During a phone call today the microphone on my HTC HD2 stopped working - I can hear conversations fine but callers cannot hear me anymore - or only very faint. It works fine if I use a Bluetooth headset. By now I tried soft resets as well as also a hardware reset back to factory defaults with no success...I don't have a functional microphone on the unit itself. Anyone experienced this? Any ideas? Emailed HTC support with no response yet...
Thanks. TC
Click to expand...
Click to collapse
Try testing it with the voice recoder program, just to confirm its definately the mic..
Same thing - it does not record anything. What a a bummer...TC
speakers falling apart, mic's falling apart....
Seems alot of problems with this phone
Yeah, it is a great phone and I love the screen and resolution and responsiveness. But being able to make a phone call is still kind of important on a phone...
Now I get to ship this thing around the globe and hope to get something which last more then 10 days the next go around :-(
Hi i am also facing same problem from this morning any solution...i just bought it one week back...dont know what to do...
kaemran said:
Hi i am also facing same problem from this morning any solution...i just bought it one week back...dont know what to do...
Click to expand...
Click to collapse
If you are in the USA there is usually a 14 day period (30 days in California). I highly suggest you run down to a tmobile store and have it replaced.
Tried rebooting (or even hard resetting) your device? Maybe its a driver or radio problem...
i heared installing fring or skype gives problem like this...is there any fix for that..
kaemran said:
i heared installing fring or skype gives problem like this...is there any fix for that..
Click to expand...
Click to collapse
I used to have this problem with my Hermes when I installed WOW HD settings... try a hard reset and/or Task 29 and then use the same stock ROM or a cooked one... (do a backup first)
Did someone solve this problem and how?I`ve sent my phone 3 times for guaratntee repair and nothing.
I`m wondering if only people in this post had this problem?!?
Hi Everyone,
Has anyone found a solution for this problem? My problems started yesterday, the person on the other side can't hear me, while i'm still able to hear them. It started outta the blue, it was fine and just stopped working, without any changes at all.
I have tried 4 different radios and 3 different roms and still the same. Also tried using voice recorder with every change made and nothing happened.
i Bought the phone while on a trip and do not have any warranty or proof of purchase.
Getting desperate!
EDITED:
Hey Everyone,
I think i have just found a solution (kinda).
As is said i was getting desperate, so i got a toothpick and stuck into the microphone hole and voila, it worked!!!! well i don't know if i might have damaged anything or this probably won't do any good for the phone or the microphone but it worked for me. please try at your own risk.
Thanks alot, bro, it helped me!
Last night i took a photo then attempted to send it to a friend (MMS) - surprise surprise the phone made no effort to send it and it sat in the Outbox. I deleted the message and re-created it then attempted to re-send... again... didn't even try to send it.
So i created the message again... but this time, it couldn't find any of my photos... which I thought was odd... so i try to load Resco File Explorer - and it complains that it can't find the program (installed to SD card).
So it seems that magically I have no SD card any more (fwiw: i'm using a 16GB Sandisk one).
So, thinking the phone is just spazzing out, i reboot it.... and now it won't even f***ing recognise my password!
I'm being pretty patient with this phone as i've loved it up until recently... but if i'm honest - i'm starting to grow weary of it now!
If anyone has any thoughts on what might have caused the above - i'd appreciate it!
Thanks
Don't know what has caused it but, if you have your data backed up, I would go for a hard reset and take it from there.
Incidentally what version ROM are you running?
WB
I'm using the stock UK T-Mobile 1.43 ROM
UPDATE: I've left the battery out for an hour or so and also performed several soft resets........ and now, the "unlock" button does nothing! No confirmation of a wrong password... just........ nothing!
So ****ing pissed off!
Pooper,
You say you have done several soft resets. Have you tried the hard reset I suggested earlier (different procedure to soft reset)?
If you try that and it doesn't work then take the easy way out and return/exchange the device as faulty.
Alternatively, if you get it up and running and are not precious about the T-Mobile rom, then flash to another rom (the stock 1.48 is a good start) and take it from there.
Just in case you do have a dodgy device I would start by returning it if the hard reset does not work.
Keep us posted on how you get on.
Cheers
WB
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
Sometimes hard resets do resolve strange issues. Soft reseting is a way of life in the winmobile world.
The dilemma people have at the moment is that because there are so many reports of issues and variable manufacturing quality in these devices and they are all under warranty, it makes sense to play safe and send the device back if all sensible and warranty friendly measures to resolve problems have failed.
Must admit I would be really cheesed off if I happened to have a faulty device on my hands, due to manufacturing errors, which the manufacturer would not accept back because I had tried solutions to resolve problems that they considered not to be warranty friendly. Definitely would not be happy after having spent £500 on a device.
Regrettably, therefore, this is why the most common recommendation at the moment is to send a device back. Not good but sensible and pragmatic.
WB
Towserspvm2000 said:
On this forum, 1 in 2 posts ends with "Hard reset it"...
...1 in 4 posts says "You must have a faulty device, send it back"
I pity the poor guy in the returns department of HTC. The quality control guys on the other hand, they really like to party don't they?
Click to expand...
Click to collapse
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc,
Click to expand...
Click to collapse
Not really.... a SOFT reset is like restarting you PC (i.e. your programmes, settings, personal saves etc. are all preserved); a HARD reset is more like reformatting your computer that has an ability to self install Windows when the format is done... (i.e. you lose all personal files etc.).
A hard reset is far more taxing than a soft one. Last option for me everytime!
oliie said:
A hard reset is far more taxing than a soft one. Last option for me everytime!
Click to expand...
Click to collapse
I very rarely have to do a hard reset with my Diamond (only after upgrading the rom), although I have to do several soft resets a day due to my tinkering!
I hear you Wacky Banana - £500 device that did this and I'd be a bit miffed too!
samsamuel said:
a hard reset is kind of the mobile equivalent to restarting your pc, and we all know that is the first thing any tech support guy says. as for the quality control, don't forget that for everyone with a problem there are a few dozen people with no problems at all, they just don't start threads saying "no problem with camera, help not needed"
Click to expand...
Click to collapse
Hi! Indeed, I couldn't agree more with you. I have bought my HD2 two weeks ago (as well as my brother and my dad about a month ago) and none of us has a any problems whatsoever and actually this is my first post after I have bought the device.
I am reading this forum everyday and I contribute wherever I can to help people out (not so much here, so forgive me ).
I have came to the conclusion that either the branded units are of lower quality than the unbranded ones ( a bit unlikely) or the branded ones are full of software bugs by not so good operators tweaking (most likely)...
cheers
Hehe, i knew i'd wake up to howls of anger and derision re: my hard reset comment.
The actualities of the process aside, the comparison I was trying to make was that if you have a problem on your PC, sometimes logging off and back on will fix it, whilst other times a reboot is required. (Yes, I know, a reboot is usualy the first stop because it only takes a minute or so, and there's no resetting to do, but bear with me)
In many circumstances I would equate a soft reset to logging off, in that it doesn't always solve a problem. Sure, it solves many small problems, but for larger probs theres nothing like a hard reset and start over. Planned ahead, and assuming you have all the apps you regularly use in a handy spot, and your data backed up, a hard reset need only take 10-20 minutes, if that.
Suppose it serves me right for trying to mix up similies at 3am.
Your problem sending MMS's is probably to do with winmo getting the settings for T-Mobile slightly wrong.
Go to start->settings->menu->all settings->connections->connections->manage existing connections
edit the active connection and untick the box where it uses a proxy.
This is common to all winmo devices that automatically setup connections for T-Mobile.
Hey all, hopefully I can get some input/thoughts here. This is my problem, I have the sprint variant of the g2 and during calls whether on speaker or earpiece I get hissing, crackling, and sometimes a squeal. Sprint hasn't released this phone yet , so my call to tech support was useless. I have read in another forum that Verizon G2s are dealing with same issue. Some people have returned up to 3 of them, some get lucky and exchange works, but vast majority still are dealing with issue. They have been on phone with Verizon and lg about it, and from what it sounds like is lg doesn't think its a problem at this point. My problem is, my wife got the phone out of state, from a family member who had 2 of them, hers is fine, mine is not. No receipt, don't even know where family member got them from. Should I wait and see when sprint realeases if this turns out to be an issue like Verizon? Is it possible since both are CDMA? Att and T-Mobile ones don't seem to have this issue. Without proof of purchase will sprint cover it? I have eq protection, once they realeas it. Or does it sound like a software issue that possibly a patch will be released and fix? Any thoughts or help would be appreciated. Thanks.....
Darryjr said:
Hey all, hopefully I can get some input/thoughts here. This is my problem, I have the sprint variant of the g2 and during calls whether on speaker or earpiece I get hissing, crackling, and sometimes a squeal. Sprint hasn't released this phone yet , so my call to tech support was useless. I have read in another forum that Verizon G2s are dealing with same issue. Some people have returned up to 3 of them, some get lucky and exchange works, but vast majority still are dealing with issue. They have been on phone with Verizon and lg about it, and from what it sounds like is lg doesn't think its a problem at this point. My problem is, my wife got the phone out of state, from a family member who had 2 of them, hers is fine, mine is not. No receipt, don't even know where family member got them from. Should I wait and see when sprint realeases if this turns out to be an issue like Verizon? Is it possible since both are CDMA? Att and T-Mobile ones don't seem to have this issue. Without proof of purchase will sprint cover it? I have eq protection, once they realeas it. Or does it sound like a software issue that possibly a patch will be released and fix? Any thoughts or help would be appreciated. Thanks.....
Click to expand...
Click to collapse
One way to decipher this phenomenon would be to ask if our colleagues using custom Roms are experiencing the same problem. If the answer is yes, then the problem is hardware related.
In that case I'd try swapping the phone out one way or another.
tiguy99 said:
One way to decipher this phenomenon would be to ask if our colleagues using custom Roms are experiencing the same problem. If the answer is yes, then the problem is hardware related.
In that case I'd try swapping the phone out one way or another.
Click to expand...
Click to collapse
I'll check into that, I know Verizon ROMs are having same issue, I also heard quite a few note 3s are also having similar issues
I am having this issue since the day or or after I got my phone - that's when I noticed it. I have changed to running CleanROM and the problem remains. Keep hoping for a new radio/modem or something, but I guess I may have to get a replacement phone to (hopefully) fix it.
No issue here on Verizon.
Steamer86 said:
No issue here on Verizon.
Click to expand...
Click to collapse
I'm on Verizon.
rfarrah said:
I am having this issue since the day or or after I got my phone - that's when I noticed it. I have changed to running CleanROM and the problem remains. Keep hoping for a new radio/modem or something, but I guess I may have to get a replacement phone to (hopefully) fix it.
Click to expand...
Click to collapse
I have done 4 soft resets ,update profile,prl ,nothing I called lg ,they told me I need to send phone in to them ,which is about a 2 week turnaround Not happening ,I live and work and constantly on phone for business. So,I just did a hard reset ,with volume down and power button,I'll be dammed ,it actually solved my issue. I had a 20 minute conversation ,no pops,squeals,or static. First clear call since I have had this phone. I don't understand the difference between a hard or soft reset ,thought they were both the same,apparently I was wrong.
Darryjr said:
I have done 4 soft resets ,update profile,prl ,nothing I called lg ,they told me I need to send phone in to them ,which is about a 2 week turnaround Not happening ,I live and work and constantly on phone for business. So,I just did a hard reset ,with volume down and power button,I'll be dammed ,it actually solved my issue. I had a 20 minute conversation ,no pops,squeals,or static. First clear call since I have had this phone. I don't understand the difference between a hard or soft reset ,thought they were both the same,apparently I was wrong.
Click to expand...
Click to collapse
Please update us if the issue returns. I've read other users who have had it disappear for a while after resets and then it comes back eventually.
Sent from my VS980 4G using Tapatalk
Darryjr said:
I have done 4 soft resets ,update profile,prl ,nothing I called lg ,they told me I need to send phone in to them ,which is about a 2 week turnaround Not happening ,I live and work and constantly on phone for business. So,I just did a hard reset ,with volume down and power button,I'll be dammed ,it actually solved my issue. I had a 20 minute conversation ,no pops,squeals,or static. First clear call since I have had this phone. I don't understand the difference between a hard or soft reset ,thought they were both the same,apparently I was wrong.
Click to expand...
Click to collapse
What did you do to perform a soft reset? Did you have to do anything after the volume down and power for the hard reset? Did the hard reset take to back to all default settings?
bills742 said:
Please update us if the issue returns. I've read other users who have had it disappear for a while after resets and then it comes back eventually.
Sent from my VS980 4G using Tapatalk
Click to expand...
Click to collapse
First phone call had me so excited,to finally be able to enjoy this phone ,so I just made another call and issue persists. So disappointed ,I sold my HTC one,this is my only phone right now and its terrible to have to deal with these interferences. I hope they remedy this issue soon.
rfarrah said:
What did you do to perform a soft reset? Did you have to do anything after the volume down and power for the hard reset? Did the hard reset take to back to all default settings?
Click to expand...
Click to collapse
Don't even bother ,hard reset takes you back to out of box status , you have to reload everything and I just finished after 2 hours of putting apps back,getting phone to how I like it and static is back. First call must have been a fluke,first call ever with no noise ,fooled me pretty good, pretty disgusted at this point. Pay $500 for a phone and two cans connected by string would yield a better call quality.