Database Users

Replying SMS lag.. (Slow loading of text messages)

Hi all,
I've just got my HD2 this morning. I'm having a problem when trying to create an SMS by replying from the text messages tab.
This particular contact has around 500 messages and pressing 'reply' takes more than 20 seconds before even the onscreen keyboard to load for me to type the reply. I've tried other contacts with less messages, whilst it is quick, there is still a noticeable lag to load all of the previous messages.
Is anyone else having this problem?

Yes. The contacts/text messaging app seems to suffer from a lot of slowdown. I also have the feeling it's linked to the number of messages for each contact.
Saving a contact after editing can be slow as well.

I did a bit of a search...looks like this is a problem with the HTC messaging app in Manila 2.5 ..... sigh........ such a fundamental problem!

Too many people complain about SMS issues. SMS functionality should be one of the very first tests you do to a modern mobile device during Q.A.
At least its still good to know that I'll be able to speak with it.

Same here. Too slow..

Here the same problem. Can somebody make a fix for it please?

Delete all the SMS history with the contact who is taking long for the keyboard to load up.
The reason for this slowdown is that it is loading all your SMS messages with that contact, both sent and received. Hence it takes ages to load up.
1. Go to the SMS screen for your slow-loading contact, wait for it to load
2. Press 'Menu'
3. Press 'Delete Messages'
4. Press 'Menu'
5. Press 'Select All'
6. Press 'Done'

Where is the snapdragon?
man I need to get this Phone,but this seems to be the first real let down ,I use lots of SMS and to me deleting is not an option.
Must be found a work around.

HTC definately rushed this ROM.
The calendar bug, the spelling mistake in the connections settings, apparently the speed is slower than the test ROMs, and now this.

Well the only thing that lags with Touch HD on wm6.5 with Manila 2.5 is the HTC SMS.. That what made be believe I should upgrade my device to HD2. Now that I see that the device is also lagging with a dozen of SMSs... Thanks but I will not buy it unless a solution is found. I have more than 2500 work SMS all business related and I CANT FIND A REASON TO DELETE IT.
DIDNT THEY TRY THE DEVICE BEFORE SELLING IT??
EVEN A NOKIA 3310 CAN STORE 500+ SMS !!

Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.

loomx said:
Yes a nokia can store that many text, but they arent in a chat type session, thats why it takes so long because it loads all of them in one hit.
Click to expand...
Click to collapse
Even with Thread mode off and normal SMS display, it is very slow. Try restoring 200 SMS, it will takes 10 mins. Re-access your SMS menu, you will still lag as hell.
Cannot forgive them for making such a mistake.

was going to get it today
My non HTC device loaded with + 250 messages opens the SMS app.in 2 sec. Replying and bringing up the keyboard is almost from instantaneous to 1 sec,but I need to get a WM phone.
Just one question though:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?

I've found a workaround for now..
Use the HTC Messaging app in traditional mode. From there, you could reply SMSes using the non-threaded mode. Once it loads, it's pretty quick to open again.
Still..the major lag is still there when you open a contact with many text messages....this is very dissapointing and could even be a dealbreaker for a few people.
Even my TD1 with Manila 2.1 doesn't have this problem.

hagba said:
Will this lag still happen if you Disable the HTC Sence UI and went with the WM 6.5 interface?
Click to expand...
Click to collapse
NO! the problem it's just in senseUI

In the meantime, let your providers and htc know (mail). htc need to release a proper fix for this.

Manila 2.1 on my TP2 did`t have this problem at all.
To be honest .... 2.5 Manila messaging is crap!

I know this isn't an ideal solution, but it'll do for me (for now), and I'm sure some others will be happy enough with it as a temporary fix.
Use Microsoft MyPhone to get all your texts uploaded and then archive them using the web interface. You can then delete as many as you like off the phone and still be happy that you've got a backup online.
Not a solution, but a reasonable workround for now.
Edit: I can confirm that this works. I went to the MyPhone web interface and archived all my text messages. Then I synched from my mobile and it deleted all the local texts that I had archived (in this case, all of them). I can now edit and select contacts with only a slight lag. It's still a crap amount of lag for such a fast phone, but it's a lot better.

They should do like on the iPhone: when you chat with a contact, you get the last 10-15 messages of the thread. If you want to read older messages you press a button on top of the thread that will then show all the others.

+1!! I do think too that it's the obvious solution!!!! Why the hello do HTC's SMS apps display the full thread of SMS's on their app, it's pretty much useless, and causes lags!!! The last 10 sms's like in Outlokk or on the iPhone is enough!
I don't know what the hell HTC's devs are thinking sometimes....

List of all problems with HTC messaging on Leo - please add any of your own

Dear all
bought my HD2 sim-free and have been using it for 1-2 days now.
it is manila 2.5.19211619.0 & rom 1.48.405.2 (71294)WWE
while we wait for HTC to allow us to use our GBP500 handsets to send SMS reliably, I thought I'd compile a list of other problems with the new HTC messaging interface - perhaps if anybody from HTC is reading, they could use it as a sort of wish-list. Feel free to add your own woes.
also, if anybody knows any fixes for the behaviour i am reporting here - please let me know!!
1. It sometimes doesn't send SMS (well-known issue, sure - texting myself seems to do the trick so far but hardly ideal to have to check outbox every half hour)
2. It cannot mark received/read SMS as unread (if i'm wrong here, please let me know)
3. it is difficult to select a whole bunch of messages - you ought to be able to hold down and drag to select, say, adjacent 5 messages in the "all msgs" view, in order to then action them (eg. retry send ! )
4. in all messages view, the side-scrolling bar does not enlarge itself after a short tap, unlike in eg. file explorer.
5. when you are composing a new SMS, as you start typing letters of somebody's name, some of the contact suggestions are associated with that person's mobile number (as expected) whereas other contacts are suggested with their *email address* (even when you have the mobile number for that contact) so that it tries to send the SMS to that person's email address. Not very clever. if anybody knows how to fix this please let me know.
6. if you use PIM backup to restore eg. 500 SMS, you may mysteriously find the following day that many of them have disappeared. spooky.
7. it (HTC messaging) is so arrogant that it provides no easy way for the user to revert to WM SMS program. not very "make it mine" is it HTC?
8. (thanks to DavrosMackenzie below for reminding me) what a WEIRD bug - when you attempt to put a ! or ? at the end of your cursor when composing SMS, the cursor reverts to a random point in the message and your punctuation mark is in the middle of some random word.
UPDATE: I have sent the above 8 items to HTC support via email on their website.
9. there is no "SMS sent" notification as there was in eg. WM5.0

Largely speaking I only see 7) as the issue. If the Windows messaging app were easily available then you'd simply be able to choose between a flawless functional app versus stylish but primitive.
However personally I still haven't found a way to revert the the Windows messenger app, all the methods I've found here on the forum fail to work fully. So then I guess I'm stuck too with the other points mentioned. It's all ostly minor to me except 1) of course. If I need to any more complicated message organizing I just do it through the MS My Phone web interface and sync.
Also 4) is a feature not a bug The expanding scroll bars are only for the default native controls which need to be dragged themselves, hence the expanding button for easy finger usage. The HTC scrollbar doesn't need that as the whole screen reacts to a sliding finger for scrolling the view.
The inconsistency is a bit odd I suppose but that's what happens when your on an evolved platform rather than a new one.

thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~

hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...

Instead of using pim backup you should use the sync application microsoft my phone....

Lag when opening messages, we all know about that though.
This one i've only seen one other person mention and thats when i come to put a ! or ? at the end the cursor jumps to some random point in the message, basically means i have proof read every damn message and its starting to really annoy me.
I've an un-branded Vodaphone device thanks to mobiles.co.uk and have upgraded the ROM from the 1.43 through to 1.61 and this nagging little bug has been present in all.
The predictive text has become alot better, to the point now where i can write txts much quicker but the other problems make txtsing a nightmare compared to the iPhone.
I was so pissed off with the iPhone by the end of my run with it but it could text like a dream compared with this, i miss my apps sure but if the texting would work on the HD2 i wouldn't be considering moving back!
Not giving up yet though, will wait for a few more ROMS to come out and maybe HardSPL.

uccoffee said:
thanks for the LIST, have you send it to HTC yet?
I have been bugging them about the SMS stuck in outbox issue every 2nd day ...
you also missed out the SLOW loading SMS while there are more than 20 sms-s in coversation view.~
Click to expand...
Click to collapse
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?

Prom1se said:
the slow sms loading buggs me. i have alot of text messages with my girl and It's annoying to everytime wait a minnit or so. also if you push the soft key menu and wait a second It's loads alot faster.
you may aspect from htc with a phone that costs a fortune it would be near perfect. but this one is nearly done. and dont come with the excuse that no phone is good out of the box, i know that but after al the tweaking i have done to this phone im getting the hang of it. but there are more bugs that anoy me.
1 slow downs in the sense interface.
2. the jittering of the keyboard.
3. the ghost typed key issue
4. and all the minor things what are to many to name.
well htc thank-you for this wonderfull phone. now make it mine.....
btw, could someone tell me where i can find the outbox for the sms utility?
Click to expand...
Click to collapse
To view your outbox, you need to have SMS in traditional mode.
Go to: All mesages > Menu > Settings > Traditional Mode.
Has anyone found a fix for this fundamental function of any phone. And we all know this is not a problem with WM6.5 as alot of us have been using 6.5 for some time (myself on my polaris, using Kostas ROM), so therefore HTC really F#@K this up.

I have another one, the sms notification sound almost never gets activated... I am on 1.43 O2.

Most of the time I have to click "compose new text" when in converstional mode at least 10 times before it actually lets my type! It doesn't matter how many messages I have with that contact so isn't a lag thing!

blackheart2925 said:
hmm...for me its the no. 4 which is a bit irritating but i can live with it...since in my case it shows both the number as well the email for the same name...
btw...i know this works for some people and for some dont, but messaging problem seems to go away if you select
1. GSM in messaging
2. put the local mesaging centre number...
havent faceda any sms problem till now...
Click to expand...
Click to collapse
I got GSM in messaging, and +xxx in the messaging number.
But I still get SMS stuck in outbox every couple of days ...

HTC Messaging is not working with MMS to email. The pictures doesn't have a last name (extension), and will not be reconiced as an .jpg, and therefore not show in correctly.
Larsen

When I create an SMS and enter the first few letters of a contacts name, all available phone numbers for that person are listed. However, the icons indicating the type of contact number (work, mobile, home, etc.) are incorrect. All are displayed as mobile so I do not know which is the actual mobile number and which are the others. Is this the same for everyone else? I've reflashed to 1.48 and installed the SMS patch from HTC.

muliple issues with HD2, seem to be getting worse... please help.

hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.

[email protected] said:
hey guys,
ive always had a few bugs with this HD2 (some seem pretty common, and tolerable/fixable)... but lately ive been having so pretty frustrating problems, causing me to soft reset 10+ times a day.
ill try list these issues and describe them accurately, and if anyone has any suggestion on ways to resolve them... i would greatly appreciate the help.
- often freezes when trying to send SMS messages. i use Zenyee's sms patch, to allow my to use the WINMO client. what usually happens is, i can select to create a new SMS, type the SMS all without hassle... but as soon as i hit the send button (bottom left softkey)... i get the windows loading animation (4 coloured dots circling in center of screen), and thats where is freezes, i have given the phone hours to 'load' and complete the SMS send operation... but it jsut sits there.. loading.
- i have another common issue relating to SMS. it seems the HD2 cannot recognise when i have read an SMS. i receive a new SMS, i open, read, and sometimes delete the new SMS... but sense still displays the 'unread' icon on the slide-bar. S2U2 also is still seeing an unread SMS... but there is no unread SMS. this happens 95% of the time when i receive and SMS. i have to reset to get rid of this notification OR if i reply to this new SMS... once i have dismissed the "message sent' notification, the phone recognises the fact i have no unread SMS.
- quite often i cannot wake my phone up from being asleep, this also seems to happen only when i receive a new SMS. i get the flashing LED (at ear speaker) letting me know i have an unread SMS/call/etc, but upon hitting the hardware buttons to wake phone up... i get no response.
- there are also a few occasions where i dont receive any SMS at all, over the last few days... ive had quite a few people call me and ask if i received the SMS they have sent me. i have also tested this myself, sent myseld about half a dozen test SMS with out receiving any of them. i am still receiving some messages, but there are also quite a few that i am not getting. this issue could be caused by my network provider, thought id mention it anyway.
it seems that most of these issues are SMS related. i did have quite a few texts in my inbox and sent items box (around 1500), but i have deleted many of them and am now down to around 300, and im still having problems.
so... if anyone has any suggestions to resolve these issues... i welcome the advice. before i resort to hard reset.
cheers guys.
Click to expand...
Click to collapse
sorry i do not experience this problem at all and i believe this is uncommon. there is a new sms function update hotfix posted by HTC couple of days back. this updates the messenging client to 2016. try it.

did you try uninstalling your sms cab that you are using and trying that for a few days to see if you still get the freezes? If you are stock you should try the previous posters suggestion and update your ROM and try it without the sms cab and see how it goes.

thanks for the tips guys, ill have a look at the hotfixes. with the telstra ROM i have, i can use the HTC SMS client without the major lag issues - but i still prefer the WINMO client for the folder support and other functions that are absent in the HTC client.
ill check out your suggestions, and let you know how it goes.
cheers again for taking the time to read and reply.

after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.

[email protected] said:
after looking at the htc site, i have noticed that the new SMS hotfix only applies to ROM versions less than 1.66.
that suggests my current ROM may already have these fixes applied.
http://www.htc.com/au/SupportDownload.aspx?p_id=297&cat=0&dl_id=812
cheers for the help though.
Click to expand...
Click to collapse
i'm running 1.66 ROM and is still able to install. I still think there is no harm downloading and try installing the hotfix. if it says unable to install, so be it. =)

fair call, im downloading it now. will certainly let you know how it goes.
thanks mate.

I installed HTC's SMS hotfix, and it seems they have increased the folder support in their SMS client. previously... from what i can remember, they had only a few SMS folders visible in their client, i think it was 'inbox', 'sent' and 'drafts'. now they have increased this and added 'outbox' and 'deleted items'.
anyway, this newer version of the HTC SMS client is much more usable than previous incarnations of this client.
and having removed zenyees SMS patch... i have had no repeat offences of any of the above listed issues. it has only been 12 hours-ish... but it is looking good so far.
the only problem i have now with the HTC SMS client is the integration with S2U2 (SMS slide to view defaults to conversation mode in the HTC client - i would prefer traditional mode). and also there is a text selection issue in the new message screen. i use the swype SIP and i frequently need to fix up my incorrect word inputs, in the WINMO client, this was easy (double tap the word, the select the correct word from the word suggestion list), however... in the HTC SMS client... double tapping does not select text, sometimes if i tap 4 times i can select the word and promt swype's word suggestion list to appear... but not always).
but these issues with HTC's SMS client are far more tolerable than the problems i was experiencing with the WINMO client.
thanks for all your help guys.
i will keep you posted on further developments.
cheers.

Glad that the hotfix helps in one way or another. On the other hand, now we all knows this hotfix doesn't actually limit to ROM 1.66 and below.

it does seem to increase to functionality of the HTC SMS client. but between 1 ROM upgrade and almost never using the HTC client... i cannot be 100% sure that these new 'features' are infact new. i know the 1.6X telstra ROM had a pretty weak HTC SMS client, and they did improve it alot for the 1.7X ROM - lessened the lag, and a few other fixes. after i upgraded to the 1.7X ROM, i still used the SMS patch to have the WINMO client as my default... so i never payed to much attention to that version of the HTC SMS client.
as i posted above, i have now noticed the improved folder support in the HTC SMS client... but i cant be 100% sure that this is a result of the 1.7X ROM upgrade... of the SMS hotfix. though i do think it was the hotfix, and the hotfix certainly did install without issue.
so if anyone else is using the latest telstra stock ROM.... what is the HTC SMS client like? enhanced folder support? less lag?
cheers again.

Threaded SMS + Swype + Over 200 Total Messages = WTF

1) Why is there a relationship between number stored text messages and delay time between when phone first lights up until I am unable to unlock the phone and read my message? It seems sometimes when I have even 200+ messages stored, my phone will light up indicating a text is being received, but will "freeze" until it has (what seems to be) re-loaded every text stored. Only then, allowing me to access my new text message. So fukcing frustrating...it has to be Sense related.
- No, turning off Sense does not fix the problem either. I'm stock ROM (2nd to latest ROM upgraded)
2) Why does Swype, in threaded mode, insist on having every message load prior to being able to use it? Again, if a contact has 200+ messages in their thread, the phone is useless until all messages have loaded...
I enjoy using the threaded view, because I'm often referring back to previous text messages in my conversations. I can avert the Swype loading by using traditional mode. As of right now, it's either Swype + traditional or no Swype + threaded. I shouldn't feel I should have to choose, am I right?
I realize I can just delete my messages every 200+ that occur, but I reach that in a couple of days. Deleting takes too long too and going through SMS Backup is a too much of a pain if it's not for 1000+ texts.
I know this is cache/memory related. I wish there was a way to transfer the texts from phone storage to SD storage. I'm running a Class 6 too, so I don't think I can attribute slow processing speeds to the card either.
Thanks in advance. I realize this is MOST likely a repeated question. But I feel I haven't been able to arrive to a just answer from searching.

yep, its an ooold problem with no specific fix other than don't save more than 100 or so txts.
tried the latest rom?

I find that using a custom ROM has pretty much fixed the problem of HTC messageing freezing like that for me. I constantly have 1000+ texts in 3-4 threads, and have minimal wait times for messageing to open and let me reply.

Try using the latest TMO USA stock ROM. This ROM seems to have completely eliminated any problems with the HTC messaging app.
I have twitter send tweets from certain users as txt messages to my phone. The thread for twitter has reached over 1000 messages on a couple of occasions with this new ROM without causing significant lag like the previous stock ROM used to

swype is crap I notice that was the problem why my sms app would slow app...I use the regular keyboard and I have over 300 messages with one contact and its still not slowing up, and on top of that I notice I type faster with the regular keyboard....first time I used the keyboard since i got the phone back in june

I recommend a rom without HTC messaging. HTC messaging is still slow wether its stock rom or custom. Why they decided to uber up WinMo SMS I will never know.

[Q] The textmessage system

First of all, let me apologise if this matter has already been discussed, but I couldn't find any thread about this.
Now on to the matter.
I've been using the HTC Wildfire for some time now, and I've noticed how my message system is becoming slower and slower. It can sometimes take over 1 minute before I'm able to read my new messages, and I'm often having a hazzle when I'm typing a message because of dramatic latency problems with the touch input.
Is there perhaps some kind of solution to this? Or maybe a better program for handling textmessages?
(When I'm using the text-chat in my Facebook-app I don't have this problem. When using it, I can have a nice and smooth conversation.)

Try deleting some message threads. If that doesn't work try handcent, chomp sms or go sms

Thanks a lot for the tip! Handcent worked perfectly! Gonna try the others later.
Though now i get 2 messages each time i get a text. One message in the regular program, and another one in Handcent. How do i disable the first message program?

Just disable notifications in the stock messaging app