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My phone, which I've had since waiting in line on March 24th quit on me today. I'm not sure if it was the culprit but, I installed a program called Lookout mobile security last night 5/6. When I started the phone this morning put it on the table, got some java and when I got back nothing..no buttons working...ok..no problem tried a soft reset...nothing..ok now starting to get worried. pluged into power source..boot up screen. whew..low battery. then blank, a few seconds..boot up screen AGAIN!..by now I'm in full freakout...Attempted to calm down.. didn't work..thought ok..most everything is backed up..lets do a hard reset..didn't WANT to but anyway! Did the hard reset .. Still had the same problem...Had to pinch myself HARD to make sure this wasn't a nightmare. Went to the TMobile store and the associate put me in touch with technical support (they were Super) Going to give me a new phone but, have to wait until next Friday to get it...and then tweaking and rebuilding it to what I want...I should have been ready for this coming from an iphone...All it takes is one $%@# program again, not saying it was the one mentioned above but, one with a malicious code or something that destroyed over five weeks of building a phone from scratch. Sorry about the rant... I still LOVE this phone. .
so you couldn't even boot it in to the bootloader? wow! Maybe you should flash HardSPL before trying to install that program again as there is far less chance of bricking it if you have HardSPL installed. Even if the rom gets completely stuffed, you can still boot it and reflash from SD.
All I can recommend is install a ROM via Micro SD card and maybe doing a Task 29 before you reinstall a ROM
for US Tmobile: http://forum.xda-developers.com/showthread.php?t=653614
For Leo: http://forum.xda-developers.com/showthread.php?t=609477
Or maybe try this thread: http://forum.xda-developers.com/showthread.php?t=668347
If those don't work then I don't know what else to recommend
They want my old phone back once I get the new one so, I'm going
to let them have it just as I turned it on yesterday. Let them
find out what the problem was created by.
I was about to install that "lookout" software...but after reading this I might as well hold on.
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
Damitu said:
..most everything is backed up..<SNIP>...and then tweaking and rebuilding it to what I want...
Click to expand...
Click to collapse
Setting up the new phone shouldn't be a big deal if you did actually backup; just stick the old microSD in the new phone and run whatever backup app you had on the card.
I put it on the power supply and it is in the constant loop of
the first screen that appears. I am going to seriously look into
HardSPL. Thanks to all the good input from everybody.
Well now even customer service is at a loss. They cannot phantom why why two separate phones have the same problem. While I had CS on the phone we went thru various senario's to try to get the phone to operate properly. I even had them give me a new SIM card and that did not work...I suggested the problem might be the battery as it could have gone bad. You guys think the phone is playing hard to get--try to find a replacement battery! No stores within a 20 mile radius had one in stock....! Needless to say they are going to ship me yet another phone. plus a new battery and hopefully it will take care of the problem. The sales associate did a hard reset on both my old and the new phone without results so that unfortnately is not a viable solution. Now I am in the game I hate the most........The waiting one! ..
c_legaspi said:
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
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Click to collapse
^^ what the op says above. This happened to me (and my gf as well) on our HD2s. The first time (mines) this happened, i hooked it up onto my car charger and immediately tried to turn it on.. it would go onto the TMO screen, but quickly shut down and loop. After realizing I may be trying to jump the step, I unhooked it from the charger, took the battery off, put it back on, hooked it back onto the charger and let it sit for about 10-20 minutes charging. Turned it back on and viola! It wasn't a brick.. I can almost guarantee this is your problem.
But I may be wrong lol...
So, now after 2 replacement phone sent to me, I find out that
it was the battery all along. Problem is that after the second phone
arrived and I had the same problem I called customer service and
explained it to them....They said a battery would be sent next day
air...Ok...called the next day and was told that the rep never sent
in the order...Long story short....I've almost been without my phone
for two weeks now and, all I need is a frelling battery.
Problem is there are NONE around me..I've tried every tm store in
the area, All radio shacks batteries plus...you name it....
I am being sent a battery UPS ground...could take 7 more days.
Just took the battery from my fiance's phone and it works
so, right now I would pay a ransom for a battery just to have my
phone back!
I had to do a hard reset after downloading that lookout trial.
at this point I don't know what caused it..Has anyone ever heard
of an application causing the battery to go bad?...I worked really
hard to keep the battery I had in good condition.. I hope UPS
delivers soon!
This is odd I have used Lookout Mobile on my phone since I had it. Mind you not had it for long, since April but still its never bricked or did anything that hindered the phone. I maybe another program.
I've had my phone for about 6 months. It was working fine, but lately it's been acting really strange. It freezes on boot and get stuck on the "Stick together" screen.
I've tried a HR, Update and it still persists.
I've wanted to flash a custom rom, but the phone also freezes on the boot loader so i can't even get the flash to follow through.
The one time i got the tmobile's latest flash update to work. It rebooted the phone and then the problem was still there. With it getting stuck on the "Stick together" screen.
A few times when i tried booting the phone, the phone vibrated 7 times and then turned off.
I've looked around the forum and searched for quite some time but haven't found anything. (It's a pretty big forum so i may have missed it). I will continue to keep looking but if anything has a fix or can help me please do.
Thanks!
(Glad to finally be part of this community)
-Raymon
Sounds silly but try these two things.
1. There are some pins on the battery that can be easily bent. Inspect them to make sure they're ok. There are usually other symptoms with this though, such as it won't take a charge or won't start at all, just thought I'd mention it.
2. Try it without the SD card in.
Hey, thanks for the reply!
The phone charges fine with the usb cable. It's at full charge right now actually.
I took out the sim card and sd card when i did the HR and before i put those back in, the phone still froze on boot.
Really not sure what's going on, I'm going to try flashing it again when i get home. But last time i tried, it got stuck at 0% and then my phone froze, was scared it was going to brick, but i don't think it did.
Any other insight would be great, i really hope to resolve this issue.
If any other information is needed, please don't hesitate to ask. I can provide as much as possible to get to a conclusion.
Thanks,
-Raymon.
I got the same problem -- freezes and 7 vibrations before it. I made formatting with mtty (task 29 and task2a), it didn't help.
Anybody knows about 7 vibrations signal? Is there leodiag like blackdiag for HD?
That 7 vibrations HAS to mean something...but i'll be damned if I know what. People in both Leo sections keep saying that their phones vibrate 7 times then shut off, and I don't know what that really means....some investigation is in order!
Just got done talking to t-mobile, my replacement is on it's way, still very weird.
Would love to know the solution to this.
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
KOCTA said:
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
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Click to collapse
same here, bought the phone on Ebay and i live in Albania.
i have the 7 vibrations and then i have to take off the battery , leave the phone cool down so i can use it again for the next 10-20 minutes and then back to the vibrations
I have the same problem, mostly when i used GPS application, the phone reboot then vibrate one on th esplash screen then 7 times and freeze, the solution for this is to remove the battery for 10-20 minutes, pray and put it back, it is very annoying. I have this problem with ROM including the stock ROM.
hd2 freezes on BOOT!!!
try to take out the sim and leave the SD card in you will notice that it will work much better and get past the stick together screen ..mine does the same thing i think i may theSIM card but who know??
Nice suggestion, but totally useless.
I think these 7 vibrations means fault in NAND operation, but didn't find any approves.
I've this problem too.
7 vibration and freeze.
I've try update new radio, task29, new custom rom but nothing better.
Did anyone found any solutions, Please share.
Thank you.
mine got same problem.. i put the hd2 in freezer (without battery) for 3 minutes, then take it out.. put battery.. and my hd2 can start.. but after a while, when the cold is gone.. my hd2 will off it self.. hehehe
Any solutions?
I have the same symptoms, though the vibrations aren't that frequent, as much as stucking is..
I am not in a position to get a replacement, what do I need to fix?
This seems to be a heating problem, the freezer solution seems to work
I just purchased a s5 off craigslist for 350. Thought I did my homework and called Verizon to verify it wasn't lost of stolen. All checked out fine. So went ahead and purchased the phone, bought a sim card and called and activated it through Verizon. That all went find. But during setup of phone I get the abnormal factory reset screen. So I called Verizon, they told me to call Samsung, as I did. They told me to call back with my carrier on the line, again did so. At this point, both told me there's nothing they can do for me. That I needed to contact previous owner, so I did so. I said either give me the info or money back, they quickly said they would give my money back, (great!) we set a time up to meet and they never showed later that night they text me n said they have the info to call them. I did so but she said let me text it to you. Well that was yesterday morning, I've made several contacts to them with no response. So I went to the Web and also went to my brothers (which he is a developer, not a phone developer but he is much more knowledgeable than me). We looked for back doors, but all seem to be patched. I also recreated a Samsung account registering the phone to it, doing a factory reset, still nothing. Tried to flash it to a older version (4.4.4 & 4.4.2). But Odin couldn't get it to pass. I've tried calling the phone & text as its active but nothing shows up. I tried connecting ear phones to it and making the music screen come up, again nothing. I'm out of ideas and out of 350 at this post. hard lesson learned here about buying phones on Craigslist. But I figured I'd post this on here to see if anyone has any other ideas
Sounds like a big ole mess man im not sure if this will help but give it a go http://myandroid.nl/reactivation-lock-solution-for-galaxy-s5/ best of luck
Yeah completely retarded and I'm frustrated with myself for not looking into the phone more.. Unfortunately they have patched the bypass of the link you've posted.
Can you root the phone and install cm 12.1? defo wont nag you about accounts and stuff like that.
The reactivation setting is default on. That's what we believe is stopping Odin from allowing the root/flash to take place
UPDATE:
so after dealing with samsung for many hours, they advsied me to send my phone in. I did so, after receiving it back, the issue was enver fixed. called them back and was advised there was nothing they could do by sending it in (so i wasted my time and money even doing that). now beyond pissed i was advised to take it to best buy and they have a Samsung desk there and could flash it.. (which i attempted to do several weeks ago and they said they couldn't help me). ive tried flashing myself as stated before but had no luck. does anyone have any backdoors/fixes they know? if you don't want it to be publicly known, you can email me just ask for it and ill give you my email.
thanks a bunch, hopefully i can come to some fix
I'm pretty lost on this one and after hours of searching, have not the slightly clue how (or if) to fix it...if it can even be fixed.
Past few days I've noticed the phone randomly rebooting, some of the times it says my battery is 0% when it's almost full. Today I went to go wipe it and reflash Pure Nexus. While wiping and flashing it, it ended up in a boot loop. I've tried everything to get the phone back up and running. I've tried attempting to flash different ROMs, the stock images (tried T and Q), doing a hard reset, factory reset. Literally everything under the sun that I know to do or have looked up.
Right now the most my phone will do is turn on, shows the Google screen, the reboots and repeats. Sometimes when the phone is off, I have to hold the power button for a minute or 2 to get it to turn on. Still, can only get in the bootloader, but can't get it to boot further than that.
Any help is appreciated, I'm at a loss on this one....and phoneless. :crying:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
Techno Peter said:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
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Click to collapse
I also tried to lock the bootloader and re-unlock it, with no luck. Called Google and they weren't any help, least outside of what I've already tried. I'll be calling Huawei tomorrow when they open.
As of now, it seems when I unplug my phone, it just turns off. I plug it back in, it goes into bootloop (without me hitting power button). Sort of wondering now if the battery just took a dump?
The phone started acting funny every since I tried to Android N. I'm going to attempt to try flashing N again, just for kicks.
I found a USB charger at work. While not a fast charging one, it was enough to allow my phone to boot up. Apparently there is something wrong with the battery some how. When it booted up, it showed I still have 48% of battery left so I took it off the charger. About 5min after booting it shut down again. Now that it's on the charger again, it'll boot back up and now shows 1% of battery.
I can't figure out for the life of me what the deal is. Looking like I'll need to lock the bootloader and RMA it back for warranty and get a properly operating phone. I'm curious how quick this will happen to get a working phone? I'm up for an upgrade through Sprint, think at this point it's best to go get a new phone to use in the meantime since I have no old phones to use in the meantime. If Huawei gets me a new phone within 14 days I can take the new one back and rock on with Nexus. Kind of sucks, but just my luck.
InfiniteReality said:
I found a USB charger at work. While not a fast charging one, it was enough to allow my phone to boot up. Apparently there is something wrong with the battery some how. When it booted up, it showed I still have 48% of battery left so I took it off the charger. About 5min after booting it shut down again. Now that it's on the charger again, it'll boot back up and now shows 1% of battery.
I can't figure out for the life of me what the deal is. Looking like I'll need to lock the bootloader and RMA it back for warranty and get a properly operating phone. I'm curious how quick this will happen to get a working phone? I'm up for an upgrade through Sprint, think at this point it's best to go get a new phone to use in the meantime since I have no old phones to use in the meantime. If Huawei gets me a new phone within 14 days I can take the new one back and rock on with Nexus. Kind of sucks, but just my luck.
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Click to collapse
That's exactly what you should do. Most probably the battery is dead or malfunctioning. Charge it with that spare charger for a few hours, then restore stock and lock the bootloader. Finally, turn it up for RMA.
I never had a single out-of-the-box issue with any of my 5 Nexus devices. I hope the replacement that you receive will be up to the satisfaction.
Techno Peter said:
Pretty weird, if nothing works you should flash stock images, lock bootloader and RMA.
Click to expand...
Click to collapse
DJBhardwaj said:
That's exactly what you should do. Most probably the battery is dead or malfunctioning. Charge it with that spare charger for a few hours, then restore stock and lock the bootloader. Finally, turn it up for RMA.
I never had a single out-of-the-box issue with any of my 5 Nexus devices. I hope the replacement that you receive will be up to the satisfaction.
Click to expand...
Click to collapse
Thanks for the confidence. I'll do just as suggested and return it.
I'm up for an upgrade, although I have to do online so I don't have to pay an extra $30/month for a phone I'll sell after getting my 6P back. I hate sprint not letting me do it in the store, such a PITA. If I do online I can just get the discount and sign a 2yr contract which is fine with me. Any idea if they will ship a new phone so I'm not without a phone for week(s)?
InfiniteReality said:
Thanks for the confidence. I'll do just as suggested and return it.
I'm up for an upgrade, although I have to do online so I don't have to pay an extra $30/month for a phone I'll sell after getting my 6P back. I hate sprint not letting me do it in the store, such a PITA. If I do online I can just get the discount and sign a 2yr contract which is fine with me. Any idea if they will ship a new phone so I'm not without a phone for week(s)?
Click to expand...
Click to collapse
Sorry, but I never had any experience with an international carrier like Sprint, so can't say. Someone here would be able to answer this better than me. :highfive:
Thanks for the quick reply. I'll call Huawei here in a few and start the process and find out. Fingers crossed they will ship a new phone, even with a temp hold on the money while I send this broken one back. I'll post what I find out, just in case anyone else is curious and searching for the answer.
I have an LG G6, international version (H870DS) that has been having bootloop issues for a while now. For the first few months it would come and go -- sometimes it would be a week between issues, sometimes just a few minutes. I tried many things, multiple factory resets, removed the SD card, deleted possible troubles apps, basically anything I could find online to try. But, for a while the phone would work pretty much normally until it decided to restart and loop.
But... about two weeks ago the phone got into its bootloop and never came out -- I can't get past the LG logo screen anymore. If I let the phone go for a while eventually it gets to a green screen talking about a RAM dump. One time I managed to get it to a screen talking about unlocking the bootloader but that part got a bit over my head. Basically, I can let the batter die but as soon as I plug it in, the phone starts lopping again for 15 minutes or so, eventually ending at that green screen.
Over the last few days I have tried downloading a stock KDZ file to try to flash stock ROM back onto the phone. The problem is, I can't get the phone to communicate with my computer no matter what I do. I've downloaded LGUP, installed all the drivers, tried the LG Flash Tool and pretty much anything else I could find -- but I just can't get anything to recognize the phone, even when I get it into download mode. I know the problem isn't with drivers because when I try my wife's identical G6 on my computer it gets recognized right away.
I should mention that I never tried to tweak anything with the phone -- the issue has been occurring since it was basically brand new. I am by no means an idiot when it comes to tech but also far from an expert, but I have done my research and tried everything I could.
So -- basically I am out of options and appealing to anyone who can help. I currently live in Africa and have no access to LG service centers. I have spent upwards of 10 hours trying to figure this out now and I just don't know what else to try. Any tips or advice would be incredibly appreciated. Thank you!
This looks like a hardware failure. if you have warranty, you should send it back to them. The seller can't take care of the warranty ?