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for the last 4 or 5 days I been having problems with my phone. If im in a edge network and travel into a 3g area the phone will not change unless I do a soft reset. I was running Run_Keys rom and VP3Gs rom. and even went back to stock rom and still the samething. AT&T said sounds like the phone. Im thinking it might be the sim card. This phone was just replaced under warranty less than two weeks ago. The old phone worked fine except the E key was not working. I was going to stop at the AT&T store and get a new
3G sim card.
Also where can I get the dial pad skin from Fun_Keys rom. I found his background. I can not find it. Im thinking of sticking with Wm5 for awhile until I know the phone is working.
Thanks
If you got a new phone 2 weeks ago and that's when the problems started, the problem is with the new phone.
I stopped at the AT&T store this morning. They replaced my old 3G sim card with a newer one. The new phone will be here tomorrow. I will let u know how it goes.
after 3 exchanges they can change u out for a kaiser.. its a no-lemon policy.
I'm having a wierd problem with my Hermes. I have the Scnaps 4.01 WM6 rom on my phone right now, but the same thing happened with Blacks rom when i was running that.
Sometimes when i turn it on, it says it has signal so i try to make a call i get operation failed, and then you see the signal drop back to searching, it finds the network and then logs back on. Same thing happens even if i dont make a call, turn on the hermes, and look at it, has signal, then 10 seconds or so later it drops to searching (it never really had signal) then logs back on, and then sms's get delivered. I've also had people try to call me during this time and it's like the phone is off.
I've tried a few different radio versions recently but same behavior with all of them. 1.54.30, 1.54.07 and currently on 1.43.
Something else weird is the fact that it seems like (I could be wrong) this only happens after having the rom on for a week or so, ie after flashing a rom, the first week or so i don't get the issue, then it slowly starts to happen - this could just be my imagination.
Has anyone else had this issue? Any ideas/suggestions welcome, thanks
Hi Ferni...
This is something that is becoming quite an issue recently
Firstly, have you made sure the SIM contacts are nice and clean and everything is fitted OK - and have you tried a different rom image? If not - try these first.
Secondly, where abouts in the world are you and what network are you on?
Thirdly - when did you install 1.54.30 and 1.54.07 - did your problems start before or after you flashed a 1.54x radio - and what radio were you running before trying these.
Finally - What other information do you have about your device - is it a herm100,200 or 300, what IPL/SPL is it.
Sorry for the 100 questions, but I'm investigating these issues at the moment as a lot of users have had similar problems especially after using radio 1.54.x as this thread discusses.
Thanks for the reply. Just read the other thread you linked to (and the threads it linked to). Interesting to know i'm not the only one.
I just pulled the sim out and gave it a rub and the contacts and put it back in. I also had a bigger battery in it, so i removed that and put the standard one back in. See if that makes a difference.
I used to run the black rom, now I run the schaps one, trying to avoid flashing it again just a pain to resetup everything you know....
I'm in Australia, on the Optus network. The JasJam is actually only sold by Telstra here, but i got one 2nd hand and use it on the optus network fine (Optus sell the Dopod). The latest radio rom 1.54.30.10 i belive is actually from Telstra - in the offical WM6 rom from them for the JasJam.
As for when i flashed which rom and when the problems started happening - i can't really say sorry, i didn't keep track. I've had the phone around 6 months, flashed it with a cooked WM6 rom (black i think) when i first got it, i probably updated the radio as well.
How do i tell if it's a 100, 200 or 300? Also not sure what SPL it is, HardSPL or something?
Tempted to flash it to the official telstra rom released recently with the latest radio, so if it does die completely i can send it back for warrenty. What do you think?
Thanks for the info - every little helps at the moment!
Firstly, yes - the radio you're running is native to the area and network and so if you're running 1.54.30.10 and it goes duff you should be covered by your warranty so don't worry. Also, it's not certain yet that there is definitely a problem with this radio so don't loose too much sleep. (Most of the problems linked with this radio that I've researched so far seem to be coming from Europe and after rolling back).
As for flashing with the official ROM, that's a decision for you - however in the cases of sudden GSM death, the phone will still boot to Windows and it is still possible to flash the OS and bootloader roms (just not the radio) so if it did go bad with an unofficial ROM on it you should still be able to roll it back - again sleep easy ;-).
As for the problem - the steps you've taken are a good start, see how it goes and keep us informed here.
It may be worth also trying to manually set your band (if applicable on your network). Sometimes problems like this can be caused by issues on the network itself and trying an alternative (maybe a friends) SIM card for a different network or even manually switching the phone to GSM (if available) can "cure" a problem (although it's a pain if you specifically need to use 3G and it's data speeds!).
Finally - to see your full device information you need to enter the "bootloader" (tricolour) screen. Hang on to this information on the bootloader screen as it can be useful if you ever encounter a bad flash.
To do this, hold the OK button on the left of your phone and the power button on the right then press the little reset button with your stylus. You will then see the model at the top with the IPL version below it and then the SPL version below that. To get out of the tricolour screen, press the reset button again. Needless to say this won't erase anything or damage your device but make sure you close your apps and save your data first
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
ferni said:
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Click to expand...
Click to collapse
What radio are you currently running? Thought it was 1.54.30.10 or did you change that the other day when trying a new ROM?
ferni said:
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
Click to expand...
Click to collapse
*IF* this is the sudden GSM death syndrome then it will progressively get worse unfortunately - but it might not be that (think positive!)
[edit : removed - brainfart you answered my question] Incidentally, just updated this thread here - Look at post #60, it's a long post but there is a couple of possible things for you to try there (multiple flashing on a "chilled" phone) for users who STILL have some GSM connectivity... Might be worth a go and certainly could do no more harm... The post itself is very technical but just follow the instructions about 3/4 way through the post and ask any questions back here in this thread so things don't get too confused!
In terms of flashing your ROM - when you _really_ feel the phone may die _very very soon_ then it's worth considering flashing it with the latest OFFICIAL rom from your provider while you are able to do a full flash but don't leave it until DHL are at your door to collect it just in case you need some help!
Oh yeah... and finally for tonights post - Rolling back from Olipros Hard SPL... back to the normal, official SPL - Mr Vanx has written a fantastic guide to this here complete with illustrations - That should save you some searching
The SPL rollback, of course, should be the very last thing to do before shipping it back under warranty of course tho - just incase you need it in the mean time!
Good luck - and keep us updated - particularly if all works again (or not)forum.xda-developers.com/showthread.php?t=299070&page=32
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
ferni said:
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
Click to expand...
Click to collapse
Yes. Crazy as it sounds, if the previous radio caused "logical" bad blocks - a combination of a couple of flashes in quick succession with the PLA at a cooler temperature might recover them! (temperature issue came from the data sheet for the chip itself - Apparently more efficient writing at temperatures a minimum of 10C below ambient).
Good luck - let us know how it goes... I've got my fingers crossed you'll have a Hermes with it's wings back shortly
Last night the phone got worse, i had a missed call, tried to turn the unit on to see who it was and it wouldn't turn on, so i soft reset it, it booted up ok, but wouldn't pick up a signal.. eventually after about 5mins it did, but then it locked up. So i pulled my sim card out put it into an old phone which i'm using for now.
This morning came into work and put it in the fridge for 15mins, and flashed the latest radio firmware on it. Then flashed the latest official telstra rom onto it (getting ready for warrenty). That's just finished, only step left is to put the original boot loader back on. May test it again for a couple of days to see if i can get it to do the same thing on the offical rom/radio before i send it back. Will let you know.
Thanks for your help so far.
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
ferni said:
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
Click to expand...
Click to collapse
We did indeed - Ah well, at least you're covered by warranty
Mr Vanx has written a fantastic guide to rolling your bootloader back - complete with illustrations. (repeated for others who've just started reading this thread)
Yeah hopefully it gets covered under warrenty. That bootloader guide worked perfect
For anyone who cares, they replaced my radio board under warranty - I now have a new IMEI number. Haven't got the phone back yet to test to see if it's fixed.
Did you ever upgraded the Radio ROM ?
Or was it always 1.43.
My first ROM only upgrade.
http://forum.xda-developers.com/showpost.php?p=1462158&postcount=292
Yeah i had tried a few different radio roms before this. I suspect it didn't like being flashed so many times.
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
gondalguru said:
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
Click to expand...
Click to collapse
I flashed one of the wm6.1 roms and ended up with 1.54.07 radio and was getting the "modem disconnected" error message everytime I tried to log on to the internet.
I reflashed the original WM6.0 ROM from AT&T and then reflashed my radio to 1.48 (can't go back to 1.16 because of the radio bootloader I think) and then tried to log on to the internet.
That didn't work
But then I made a phone call to my home phone
tried logging on and it worked.
Been working fine since
crossing my fingers and hoping I dodged the bullet, not gonna flash again til ATT comes out with 6.1 then if it acts up even a little I am gonna send it in for warranty repair.
I hope this procedure works for you mate.
pedro2k said:
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
Click to expand...
Click to collapse
Not exactly sure where this setting is, the closest thing I could find was to install HTweakC. And now I have auto attach off. I also live in WI rural area, and 3G has been growing. Coming closer my home, and when I go to work it switches to 3G from Edge and I believe this is the biggest cause of this problem. I will let everyone know if this has helped me or not.
Thanks pedro for your suggestion. I will try that and will report back.
Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks
Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.
I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.
I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again
Did you try simcard from another carrier?
cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks
htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..
Hey there, i have a problem with my HTC Magic. I have had it in about 2 months, where it worked fine. Suddenly it couldn't get a signal to a network. When i try to connect to my network it says "Your sim-card dosen't allow a connection to this network" can anyone help me out with this? I've got HTC Sense on my mobile.
Same issue with stock Donut
I too experienced the same problem when traveling through Atlanta airport. This was a stock MyTouch Donut. After arriving at my next destination my phone worked once again.
I have initially rooted my phone today with Cyanogen latest. I am looking for the fastest ROM I can find without all the bells and whistles. After finding said such, I will be updating my radio.
I have had other strange issues with the radio on this phone. T-MO support suggested replacing the phone. However, I don't think the phone is the problem it's their lack of bug fixes.
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
yea, i've tried everything too, at can't get it to work! - hope someone got a solution to this!
alliekhat said:
I've got the same problem, 2 different sim cards on 2 different networks and both are showing no service and not finding any networks, but both are working in my old Nokia E65. Strangest thing, I checked my email over 3G earlier today, an hour later no service and has not changed since. Tried everything I can think of; nandroid restore, hard reset, safe mode, checked the testing menu. Only thing I haven't done is unroot and return to stock. It's funny, I always knew something would go wrong with this phone... Womans intuition maybe?
Willing to try anything that anyone has to suggest so I don't have to send it back to vodafone!
Click to expand...
Click to collapse
Well I called HTC and got the name of their authorised repairer in Australia (currently on an extended holiday visiting family here), so I unrooted and returned to stock but the issues haven't changed, so I guess we can nail down that it has nothing to do with the rom itself. The repairer did hint at a motherboard issue, but as I was playing the dumb blonde at the time I didn't push it too far until I send it off. It's just painful, I've searched and searched for a fix but most people seem to be able to find a network after a reboot or by simply waiting it out. 24 hours without my Magic being able to function in it's primary use, as a phone. This is very very poor.
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
am03ba said:
I have had the exact same problem, so I unrooted and all. send it in for repairs. and all Vodacom(South Africa) told me was that they replaced the main board.luckly its covered by the warrenty. hope it helps..
Click to expand...
Click to collapse
Thank awesome to hear its a simple fix, but not so great that it's not a totally rare incident. I'm waiting til all the fuss of Easter is over to send my poor baby off to be fixed, but in the mean time I've bought a Hero so I'll never have to go back to my Nokia E65 again. I'm wondering, as there are other Magic owners with the same problem, is this an issue with just the Magic, or all HTC devices?
hey i still have the same prob with my 32b
i will do a radio update,
will see if it's fixed then,
if not i try to unroot
This has to be almost a year old lol.
Sent from my HTC Magic using XDA App
So I installed this rom > http://forum.xda-developers.com/showthread.php?t=797546 this morning and everything was working fine. Texted, talked, got voicemail, email worked, everything. No problems. Restored my messages/contacts/etc. after I did the flash as well. All this was about 7am.
At 9am, I got a random pop up while trying to read a text and I can't remember exactly what it said, but was something to the effect of "blah blah blah could'nt be opened and will now be closed". But when I clicked ok, it was flicker once really fast and still be there. So I pressed the windows key and went to open task manager and another pop up appeared and said the same about task manager. So I went to restart it (pressing and holding the end key and selecting appropriate action) and it just went black. Went to turn it back on and nothing. I plug it into a charger or computer and nothing, at all. No lights, nothing. Removed battery, nothing. Only hint of fate I got was when i removed the memory card, and sim card, and tried again, it continuously vibrated, but still nothing on the screen or any lights, just vibration. Is this a brick? I can't even get into the bootloader, so can't reflash another rom.... Help?
It's hard to try and guess what the problem that you are encountering is. My 1st question would be if which version of the HD2 do you own? Is it the Tmobile version or the international version. There are roms that are specific to each device and it's crucial to know which one you are installing. Based on your signature, it seems like you may be on a CDMA network whereas Tmobile is GSM. But that doesn't quite explain why you were able to text and call for sometime before the crash. I suggest you retrace your steps following the flash guide found here--->http://forum.xda-developers.com/showthread.php?t=653614 Specially if this is your first flash. Try to provide some more information, (HSPL used, rom you were running before, etc...) So that we can help you better.
Best of luck.
Using tmobile hd2, thats why I posted in the tmo section.
Disregard my siggy, no longer even own that phone. This is probably my 10th+ flash on this phone alone, and I didn't do anything differently when I flashed this time around. I don't even look for roms in the non-tmo forum. Been on tmobile for about 5 months now using this phone and only this phone. All the roms I have used in the passed were perfectly fine. Last rom I was using before the one that messed up my phone was AthineOS. Also ran fine, just didn't like the battery drainage and the mms pics being super small when I recieved them. Plus didn't like the interface too much.
I think what he meant was if your phone was bought from T-Mobile USA or overseas.
It's not the radio, so the term bricked doesn't really apply. It sounds to me like it just kicked the bucket. The good news is if you can't get into bootloader mode tmo/htc will never know you installed hspl. Which means you can call T-Mobile and get it replaced under your insurance. Just make sure you can't get into bootloader to avoid the $100 software change fine.