So after having problems with the new Radio i called up t mobile to just give them BS and they were like maybe it is your 7 year old SIM card causing you the problems. I didn't think it mattered that much at all. So they told me to go get a new SIM card in the store. Free of charge. After getting the new SIM card, i have full 3G all the time no matter where i am at in the twin cities in MN. Not sure why the new SIM card fixed it but it did.
Thats cool. I had the same problem with my g1 the sim just died 2 nights ago. I went into the store they told me $20. But I had 2 old sim cards at home. I called them up actived it and it was free
Wow, that is one old sim card...I didn't even know tmobile has been in the usa that long. Mine is 3 years old and has not had any 3G issues.
well i have been with t-mobile since they were called voicestream. which if i remember right means i have been with them for over 7 years now.
Prod1702 said:
So after having problems with the new Radio i called up t mobile to just give them BS and they were like maybe it is your 7 year old SIM card causing you the problems. I didn't think it mattered that much at all. So they told me to go get a new SIM card in the store. Free of charge. After getting the new SIM card, i have full 3G all the time no matter where i am at in the twin cities in MN. Not sure why the new SIM card fixed it but it did.
Click to expand...
Click to collapse
In general, the SIM card does very little, but it does have some info on it, and so forth. ie, AT&T 3G only works if you have an AT&T 3G sim card... I do not know the technical reasons behind it, but old sim cards can cause issues, especially with 3G.
I too have been with them for 7 years now, and I get 3G. But now I am wondering if I'm not getting it in certain areas, or getting less than perfect connection because of my old sim card?
Prod1702 said:
well i have been with t-mobile since they were called voicestream. which if i remember right means i have been with them for over 7 years now.
Click to expand...
Click to collapse
I have been, too. And it's really annoying that it says "Vstream" in the carrier field on the lock screen...
Does yours do that?
My last two phones (SE P900 and SE P1i) both were smart enough to pull the actual carrier information and displayed T-Mobile (or whoever I was roaming on)... how can this phone not see that?
I've been pulling my hair out trying to figure out what file in the ROM translates the carrier info to the text.. where the hell does it pull that from?
I'm assuming if I go over to Tmobile I can get a new SIM that will have the proper carrier info, but... hell... I'm lazy and I'm not having any 3G issues... and I dont' want them to charge me.
Any ideas? So far you're the only other person I've seen that's also been a Vstream member.
Oh and.. yes... I started with Voice Stream by importing the very first color phone (AFAIK).. the SE T68i. I bought it in spring 2002 right when it came out http://www.phonescoop.com/phones/phone.php?p=116
So... I've had this sim card for just shy of 8 years.
mikebeatrice said:
I have been, too. And it's really annoying that it says "Vstream" in the carrier field on the lock screen...
Does yours do that?
My last two phones (SE P900 and SE P1i) both were smart enough to pull the actual carrier information and displayed T-Mobile (or whoever I was roaming on)... how can this phone not see that?
I've been pulling my hair out trying to figure out what file in the ROM translates the carrier info to the text.. where the hell does it pull that from?
I'm assuming if I go over to Tmobile I can get a new SIM that will have the proper carrier info, but... hell... I'm lazy and I'm not having any 3G issues... and I dont' want them to charge me.
Any ideas? So far you're the only other person I've seen that's also been a Vstream member.
Oh and.. yes... I started with Voice Stream by importing the very first color phone (AFAIK).. the SE T68i. I bought it in spring 2002 right when it came out http://www.phonescoop.com/phones/phone.php?p=116
So... I've had this sim card for just shy of 8 years.
Click to expand...
Click to collapse
Holy Crap I remember that phone!
pjcforpres said:
In general, the SIM card does very little, but it does have some info on it, and so forth. ie, AT&T 3G only works if you have an AT&T 3G sim card... I do not know the technical reasons behind it, but old sim cards can cause issues, especially with 3G.
Click to expand...
Click to collapse
I can tell you that you don't need a "3G" USIM to use the AT&T UMTS network. They way you're supposed to build a 3g network is by requiring 64K or better encryption on SIM cards. 2G Sims are 32K. AT&T, being the lazy cheapskates they are hacked it into their deployment so that they didn't have to give everyone new cards. It's stupid because they tell all their front line staff to give people new cards anyway.
In my years working for them, I can count on one hand the number of people who have had 3G issues "caused" by a 2G card. In all of those cases it was probably a coincidence. I. Fact I never had any reception issue fixed by a new card. OTA updates? Yes, of course. You don't need to waste your time fetching a new card. Just a phone call and it's done.
So if you're concerned, have a customer service agent update your SIM profile. A new card is a waste of time, the only time you might see a benefit is when changing a card triggers the OTA sim update.
ATnTdude said:
I can tell you that you don't need a "3G" USIM to use the AT&T UMTS network. They way you're supposed to build a 3g network is by requiring 64K or better encryption on SIM cards. 2G Sims are 32K. AT&T, being the lazy cheapskates they are hacked it into their deployment so that they didn't have to give everyone new cards. It's stupid because they tell all their front line staff to give people new cards anyway.
In my years working for them, I can count on one hand the number of people who have had 3G issues "caused" by a 2G card. In all of those cases it was probably a coincidence. I. Fact I never had any reception issue fixed by a new card. OTA updates? Yes, of course. You don't need to waste your time fetching a new card. Just a phone call and it's done.
So if you're concerned, have a customer service agent update your SIM profile. A new card is a waste of time, the only time you might see a benefit is when changing a card triggers the OTA sim update.
Click to expand...
Click to collapse
Interesting... I know that SIMs very rarely are the true source, and the only time I had heard of it being so was when people had a 2G SIM when using a 3G device; ie the 32K versus 64K encryption. I thought there was no way around it, for technical reasons beyond my knowledge base. My limited understanding was that the 32K SIMs were missing certain technical protocol for a 3G network to recognize them as part of the 3G network, essentially.
I work for a carrier, btw, and am one of the few sales agents in my area that even knows how to refresh services and what not... actually, I used to have to call up CS and explain to them what needed to be done until my manager gave me the power to do it myself.
pjcforpres said:
Interesting... I know that SIMs very rarely are the true source, and the only time I had heard of it being so was when people had a 2G SIM when using a 3G device; ie the 32K versus 64K encryption. I thought there was no way around it, for technical reasons beyond my knowledge base. My limited understanding was that the 32K SIMs were missing certain technical protocol for a 3G network to recognize them as part of the 3G network, essentially.
I work for a carrier, btw, and am one of the few sales agents in my area that even knows how to refresh services and what not... actually, I used to have to call up CS and explain to them what needed to be done until my manager gave me the power to do it myself.
Click to expand...
Click to collapse
I stopped in Tmobile today and they replaced my SIM for free since it was nearly 8 years old (and was saying Vstream, which was annoying). Pretty sure it was a 32k sim. I didn't think I was having 3G/2G connectivity issues, but I'm pretty sure after I got the new SIM in there it started locking onto 3G signals faster and stays there steadily. I noticed it mainly on my train ride home where I would regularly drop to 2G... seemed like it didn't happen nearly as much.
mikebeatrice said:
... Oh and.. yes... I started with Voice Stream by importing the very first color phone (AFAIK).. the SE T68i. I bought it in spring 2002 right when it came out http://www.phonescoop.com/phones/phone.php?p=116
So... I've had this sim card for just shy of 8 years.
Click to expand...
Click to collapse
Off-topic but LOL. SE T68i... I still have mine as a "backup" phone (SIM unlocked). It's small and it still works... Was actually a great phone.
Cheers,
Kermee
Kermee said:
Off-topic but LOL. SE T68i... I still have mine as a "backup" phone (SIM unlocked). It's small and it still works... Was actually a great phone.
Cheers,
Kermee
Click to expand...
Click to collapse
I gave mine to my friend when I picked up the P900. He's gone through another phone since then (treo 650... he managed to put it in the clothes washer within 6 months of getting it) and is now back on the T68i.
Those SE phones are REALLY solid. I've always had a great experience with them, I just got sick of importing them to the US (and in the case of the P1i, not working on Tmob's 3G network.. bastard)... of course they announce the X10 coming to the US on Tmob like a week after I get the Nexus... ah well.
But.. yea.. T68i... one tough little bastard of a phone. The original battery is finally starting to not hold as good of a charge. Not too shabby for an 8 year old phone that's been used almost every day.
Related
My boss bought a Treo 650 and I showed him how to put the SIM in. I noticed his signal strength had 5 bars. He wanted to see if it was unlocked so I put in my Tmobile SIM. When I turned it on, he had 2 bars. I kept it on and moved it around a bit and it moved between 1 and 2 bars. Confused, I put his Cingular SIM back in and up popped 5 bars...sometimes 4, but mostly 5.
Now, does it make any sense that my Tmobile SIM would cause his phone to have less strength than his Cingular SIM?? Or was this just some type of flook?? His Treo is Cingular branded...if that matters, but his SIM is left over from AT&T days.
His phone is a branded, unlocked Cingular. Mine is an unlocked i-Mate K-Jam.
Anyone with any thoughts?
Tom
Well if your in America. Sad to say the T-Mobile is smallest in coverage in area, and members. So the area you in might not have as much as Cingular. In america, Cingular, Verizon, and Sprint has the best coverage.
BTW, want to now how to get a promotion, introduce him to Windows Pocket PC's.
First, giving him a WM5 product is not going to get me a promo. He'll have such a tough time using it he'll get mad at me for recommending it. Believe me....I've thought about that as I have a K-Jam and love the heck out of it. Some people need the simple things.
Regarding Tmobile, I switched from Verizon to Tmo about 6 years ago when I started traveling to Europe several times a year. Initially the service sucked, but over the past 2 or 3 years I've had 0 problems with it. I travel around the country and internationally and I have to say that I'm pretty happy with it. I'm sure it's a "your mileage may vary" situation. Matter of fact, I don't know anyone who complains about their service regardless of who it is.
That being said, even if Tmo sucked majorly, that wouldn't explain why my SIM would cause him to get weaker reception than his AT&T SIM. Keep in mind, I'm using the same Treo with 2 different SIMs and get 2 different readings.
Thanks,
Tom
I have heard from some post over at Howard Forums that the Cingular 64k SIM's get better reception than the AT&T 32k SIM's.
I migrated over from an AT&T SIM to a Cingular one and noticed that my reception improved a signifigant amount. So there may be something to do with how the SIM's are designed.
Well, I'm going to run down to the Tmobile store today and see if I can't pickup another SIM. I'm pretty interested in seeing what happens.
Tom
deathMiata said:
I have heard from some post over at Howard Forums that the Cingular 64k SIM's get better reception than the AT&T 32k SIM's.
I migrated over from an AT&T SIM to a Cingular one and noticed that my reception improved a signifigant amount. So there may be something to do with how the SIM's are designed.
Click to expand...
Click to collapse
of course it did
Your phone went from sticking to AT&T towers to Cingular towers.
OP: I doubt a new SIM from TMobile will help you. Chances are TMobile coverage in your area, as most, isn't good.
SIMs and Signal Strength
The reason a sim can dictate the signal strength is the sim has a certain amount of programming on it that tells the phone and its receiver about the services on the network. Have you ever seen a text message with "OTA OK" ? That's an Over The Air update to the sim updating things such as service pointers and things to make it easier for the phone to use the services on the network and find towers easier and quicker. You can have a sim go bad and not be able to take an update causing alot of problems or very little but noticeable problems like not receiving SMS or sending MMS. It's a modular network built on a lot of small pieces and all of them have to work together to make the services work correctly.
Sorry for the diatribe.....
I'll go back to my corner now.....
Hi all,
I bought a shiny new HTC Trinity and put my Orange contract SIM card into it. It didn't seem to come up with 3G connection anywhere I was using it. I read on the forums that you have to sometimes get 3G enabled by your service provider.
So, I phoned Orange and he told me a I need a new 3G SIM card. I said that's fine but he said that I wasn't allowed to have one because my previous phone (the one which I had bought with the Orange contract) was not a 3G phone. I wasn't even allowed to buy a new 3G SIM card either.
I said that I would leave Orange (although this was an empty threat cos I still have 6 of my 18 months of contract left) and he said that there was nothing he could do.
Has anyone else had a similar situation to this? Is there anything I can do? Do I definitely need a 3G SIM card to get 3G on my phone?
Thanks in advance
rich1986 said:
Do I definitely need a 3G SIM card to get 3G on my phone?
Click to expand...
Click to collapse
Unfortunately yes, this is the case.
rich1986 said:
Is there anything I can do?
Click to expand...
Click to collapse
So you have 6 months left of an 18 mth contract.......hmmmm........Do you want to stay with Orange? if so and you monthly spend is above £35.00 then you should be able to upgrade for free ( free phone and no upgrade fee) especially if you agree to another 18 month.
That's the thing. I want to move to T-Mobile I think. Their data plan seems so much better than any other provider. Thanks for your advice though
sounds pretty crazy business to refuse to sell a customer a product
Ah OK, I dont blame you for moving - though I dont think to much of t-mobile customer services, but there data plans are great.
I dont really notice that much diffrence in speed though between 2.5 and 3G anyway.
If you do want to move to t-mobile rather go for one of the business tariff's. This way you get similar bundles/deals, but get a dedicated customer service rep, free insureance and voicemail, and easy upgrades.
My SIM was cooked by my Nexus yesterday and had it replaced. The T-mobile guy I was talking to said that the 3G issue might be happening because I still had the G1 data plan and not the android data plan. I have no idea why this would matter. But since he changed that, and my SIM, I have had great 3G reception in places where I used to only get EDGE.
I thought I would share.
Also, if you want to test this just call up T-Mobile and ask them to switch you from the G1 data plan to the android connection. It doesn't cost a penny.
Your SIM was cooked by your nexus one.... wait, what?
ryan22158 said:
My SIM was cooked by my Nexus yesterday and had it replaced. The T-mobile guy I was talking to said that the 3G issue might be happening because I still had the G1 data plan and not the android data plan. I have no idea why this would matter. But since he changed that, and my SIM, I have had great 3G reception in places where I used to only get EDGE.
I thought I would share.
Also, if you want to test this just call up T-Mobile and ask them to switch you from the G1 data plan to the android connection. It doesn't cost a penny.
Click to expand...
Click to collapse
Isn't the Android data plan more expensive?
AverageCanadian said:
Isn't the Android data plan more expensive?
Click to expand...
Click to collapse
No. They had the G1 data plan first but then when they came out with T-Mobile's Visual Voicemail to get it to work you had to have the plan switched to the Android plan (same price).
Also, OP, tell us how did you fry your SIM?
funny you mention that, I opened a new acct with the mob and on my bill it says 'android plan' $0.00. i asked what that was and he said it was for 3G.....
ryan22158 said:
My SIM was cooked by my Nexus yesterday...
Click to expand...
Click to collapse
wait, what??
This the second time, My g1 did it too. Don't think melted plastic or anything like that. I have a theory that the SIM sits right on top of the processor and other components in the phone. If you haven't noticed the phone can get really hot when charge (no my phone is not broken). I think it might be my charging habits. I run the battery to about 25-30% and then let it charge all night. So, that might have something to do with it.
No worries about your cool Nexus One because I honestly think this is a HTC hardware design problem. Also, I am sure these cheap little SIMs (insert bad Sim video game pun ) aren't meant to handle much heat.
bfspider said:
wait, what??
Click to expand...
Click to collapse
This could possibly be a registration issue on the sim due to the flapping. The older model sims generally start to fail/suffer around 90k registrations (If you reg on a tower @ 3g, then switch to 2g, then back to 3g, that's 3 registrations right there).
The original G1 plan had $25/month for data + 400 texts, and $35/month for data + unlimited texts.
The Android plan has $25/month for data only, and $35/month for unlimited texts. You lose the 400 free texts, even though it's the same cost.
As for the Android plan having $0.00, I'm assuming it's from the Even More Plus bundle.
G1 Data plan is the same as the Android data plan. There is one with 400 texts on it that is a part of a bundle basically. Basically what I'm saying is all of the android data plans will work on all of the T-Mobile phones because they are the same...I still have my G1 data plan on my line and my 3G is flawless and I don't even live in a major market (Jacksonville, FL). I work for T-Mobile and know this to be true. Granted I always put the designated plan for each phone, but I'm almost 100% positive it doesn't make a difference. The cooked sim thing sounds shady too. Your G1 didn't "cook" your sim. Just my $0.02...
Get this though. I had my G1, SIM died about a month of use, Nexus One died after one week. Now my manager has a MT3G and bought it new about 4 months ago and had the same SIM for the past 6 years, died yesterday. He had a Wing before the MT3G, but his SIM never. I also have another co-worker with a G1, but no data plan. His SIM has been fine ever since he bought his G1 off some chick.
3G sucks in the Minneapolis area. I am always connecting and reconnecting, happened with my G1 too. Not to blame you or anything. I think the connect reconnect issue here in the Mpls/St. Paul area might have something to do with the dying SIM cards.
masse1369 said:
G1 Data plan is the same as the Android data plan. There is one with 400 texts on it that is a part of a bundle basically. Basically what I'm saying is all of the android data plans will work on all of the T-Mobile phones because they are the same...I still have my G1 data plan on my line and my 3G is flawless and I don't even live in a major market (Jacksonville, FL). I work for T-Mobile and know this to be true. Granted I always put the designated plan for each phone, but I'm almost 100% positive it doesn't make a difference. The cooked sim thing sounds shady too. Your G1 didn't "cook" your sim. Just my $0.02...
Click to expand...
Click to collapse
I am relatively new to SIM cards, coming from the dreaded CDMA. Is there any special care I should take with them??
Orangeandblue302 said:
I am relatively new to SIM cards, coming from the dreaded CDMA. Is there any special care I should take with them??
Click to expand...
Click to collapse
I've had my SIM since I joined T-mobile in January of 2003. I only replaced it because the paint on one side was chipping a little and I didn't want it to clog up my phone. Special care...? Just pop it in and leave it. Nothing special needed.
uansari1 said:
I've had my SIM since I joined T-mobile in January of 2003. I only replaced it because the paint on one side was chipping a little and I didn't want it to clog up my phone. Special care...? Just pop it in and leave it. Nothing special needed.
Click to expand...
Click to collapse
I meant special care, as in not letting it get to hot or charging it a specific way, not cleaning it or anything.
Orangeandblue302 said:
I meant special care, as in not letting it get to hot or charging it a specific way, not cleaning it or anything.
Click to expand...
Click to collapse
No... it's just a sim card man. No worries.
I'm reposting my post in the development forum for you guys... thought you may be interested:
So I've been following this issue on Google's support website, and one of the rooted users over there is almost positive it's a software issue with 2.1. He actually flashed a port of 2.0.1. Although he got lots of FC's, obviously as 2.0.1 isn't made for the N1, he was getting excellent 3G connectivity, and constant speeds over 1500kbps!
Here's the link so you can read for yourself. The user's name is GNove.
http://www.google.com/support/forum/...40c2&hl=en#all
uansari1 said:
I'm reposting my post in the development forum for you guys... thought you may be interested:
So I've been following this issue on Google's support website, and one of the rooted users over there is almost positive it's a software issue with 2.1. He actually flashed a port of 2.0.1. Although he got lots of FC's, obviously as 2.0.1 isn't made for the N1, he was getting excellent 3G connectivity, and constant speeds over 1500kbps!
Here's the link so you can read for yourself. The user's name is GNove.
http://www.google.com/support/forum/...40c2&hl=en#all
Click to expand...
Click to collapse
Dead link.
Breakthecycle2 said:
Dead link.
Click to expand...
Click to collapse
The link was working earlier. Go to the help site and click on the link for 3G problems. GNove posted there...
So I've been disappointed with the network speed of my G2, and I confirmed with T-Mobile's coverage map that HSPA+ is live in my town. Went online and chatted with TMO's customer service (which is always great IMO), and he said I need to replace my old sim card with a free new one that is 3G/4G compatible. He put a note on my account and said I just need to stop by one of their stores to switch it out! Going on my lunch break today. Geez, I've had the phone for over a month and this was the problem all along. Will update later, hope this helps anyone in the same boat.
Hey Keith,
Dude the SIM card won't do a thing....They told me the same thing, and it actually made my speed slower the first few days...
As for the HSPA+ speeds, it seems there is a bug witht eh G2. Thesre are other posts in this forum that talk about waiting for another OTA to fix that maybe by the end of the month, maybe Dec. Once the my4g came out it was evident that the G2 was not hitting the speeds available.
I usually get about 2.5 Mbps, but have hit ocasionally the 4's, and once 6 point something...
Hope it helps.
Crey, that sucks but I'm going to try the new simcard anyway
Sent from my T-Mobile G2 using XDA App
Sim card has nothing to do with your hspa speeds. All your sim card does is let the phone know your info. It doesn't control / affect your 3g / hspa speeds. Go for it though. If that makes you feel comfortable its worth the shot then. Just letting you know so you won't be disappointed in the end. Gl bro.
[G2/HTC Vision]
Yeah, I went into the store a few days after getting the phone to get my sim replaced. For some reason whenever I buy a new phone they always take the new sim out of the box and put it behind their counter and take my old sim and put it in the new phone. Hopefully the new sim they gave me is the latest and greatest. Anyone know what the new sims look like?
KeithRVA said:
So I've been disappointed with the network speed of my G2, and I confirmed with T-Mobile's coverage map that HSPA+ is live in my town. Went online and chatted with TMO's customer service (which is always great IMO), and he said I need to replace my old sim card with a free new one that is 3G/4G compatible. He put a note on my account and said I just need to stop by one of their stores to switch it out! Going on my lunch break today. Geez, I've had the phone for over a month and this was the problem all along. Will update later, hope this helps anyone in the same boat.
Click to expand...
Click to collapse
Sent from my T-Mobile G2 using XDA App
luis86dr said:
Sim card has nothing to do with your hspa speeds. All your sim card does is let the phone know your info. It doesn't control / affect your 3g / hspa speeds. Go for it though. If that makes you feel comfortable its worth the shot then. Just letting you know so you won't be disappointed in the end. Gl bro.
[G2/HTC Vision]
Click to expand...
Click to collapse
The TMo rep is full of it then. He said I was getting a "new 3G/4G compatible simcard". Well, it's worth a shot but I'll know not to take the card back if it doesn't work.
Can't remember his name, but there was a user who commented on a previous post similar to this. His sim card was about 8 years old and he was hitting about 7 mb/s with hspa. I think its just your area. I inserted the sim that came with the phone and I get crappy hspa speeds. My area isn't fully supported. I top out at 3.5 mb/s. So its all depending on your area bro. Give it time. Hspa will expand more. Its brand new.
[G2/HTC Vision]
While it won't do much for speeds, getting a new UICC SIM is good as the older sim cars are running into what is known as ' sim exhaustion' from reaching their registration limit (90,000 times) while this may seem like a lot, it doesn't take much with the newer 3G/HSPA towers.
Each time you enter the radius of a new tower, your device registers to it (basic description) - your phone does this a lot each day, especially if you travel a good deal.
The new UICC sim cards do not have a registration limit, and do not reach exhaustion. They are marked on one side of the sim by the numbers TM 9073. If you don't see that, your sim isn't UICC.
Sent from my T-Mobile G2 using XDA App
Got my new simcard, it does have the TM9073 marking, and the gold contact area on the back looks different, its smaller. Ran a speedtest inside the T-Mobile store and got 4mbp down and 3mbp up. Not great but better than I ever got with my old simcard. Back inside my office I ran speedtest again and it was the same as before, a crappy 1.30mbp down and a little better 1.5mbp up. But still a little boost from the old card. Guess it's worth it to get a new free simcard if you have an old one.
If you can get a new SIM card, it'll be worth it. Though I doubt it will have any influence on network speed, I know I had to get a new one. Mine was running on seven years old!
Sent from my T-Mobile G2 using XDA App
After reading this thread, I called T-Mo as well and the 2nd tech i talked to saw that I had the old G1 card in my phone and arranged a free one to be picked up at a local store (this after the first time i called was told that it was the cookies in my browser causing the internet speed to be slow and wanted to remotely delete them (they can do that?) I was like WHOA!!! I LIKE MY COOKIES!! she then told me it was because i needed to pull the battery once a week and because i had not been doing that, that also was causing the slow data..lol hung up on her and called back) even though i didn't see any increase in my office, i did see an increase on the street..nyc.
Chatted with some tmobile agent online today. Regarding the gps issue, he suggested I replace my sim card because the one I have right now is 2G. Whatever the hell that means. Apparently it's a new trouble shooting step now. I can replace it for free at a tmobile store. Question is, it sounds like fresh dung. Has anyone else tried this?
Sent from my T959 using XDA App
sam-san said:
Chatted with some tmobile agent online today. Regarding the gps issue, he suggested I replace my sim card because the one I have right now is 2G. Whatever the hell that means. Apparently it's a new trouble shooting step now. I can replace it for free at a tmobile store. Question is, it sounds like fresh dung. Has anyone else tried this?
Sent from my T959 using XDA App
Click to expand...
Click to collapse
I've had them tell me the same thing for other network issues they had. I think it is just a way to get you into the store so they can try to sell you an upgrade. When I got to the store to trade my 2G SIM for a 3G SIM for T-Mobile network issues they tried to tell my I would have to pay for it. Even though they told me it would be free. 45 min's later with T-Mobile on the phone and they finally agreed to switch them.
Either way, it didn't do a damn thing, and If I had not stopped at the store 2 mins before closing I know for sure they would have tried to sell me a different phone since I have never been to a T-Mobile store where they didn't, aside from this last one.
Raistline, I'm sorry for you that you had such a negative experience with the T-Mobile store. I've been lucky I guess, I've ALWAYS had excellent service from them. In fact, I got the same advice from T-Mobile tech support regarding 3G, so I went to the T-Mobile store, and within 15 minutes had a new, 3G capable SIM card. No hassles, no pressure, no cost, just quick and pleasant customer service. Did the 3G SIM do anything for GPS? Of course not, and it was never suggested to me that it might. Maybe I'm lucky with the service I get because I live in the Portland, OR area, I dunno, but I'm not complaining.
What else is new with the 3g card?
My old sim card will not hold email or home address, just name and number.
Can you hold that in the new 3g Sim Cards?