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Not to give away too much specific information, but I've got a new TMO MDA and the building I am in actually has TMO repeaters. Other TMO phones get perfect reception, and I can even put this new sim into my old unlocked HTC Typhoon and get perfect reception, yet my new TMO MDA won't get any signal.
I'm attempting to scour the registry to find some bit of info or a bit to flip or something of that sort to diagnose the issue. Our TMO rep apparently has RF engineers working on the issue, but if I can fix it sooner than they can I'd be happy.
So, basically, only these new MDAs (other new MDA owners are experiencing the same issue, as well as SDA owners) fail to authenticate to the repeaters in this building. I doubt the repeaters have a list of phones that allow authentication, since the Typhoon was never released by TMO and that can authenticate fine. So I'm thinking there is some bit on the MDAs that is sticking to one band frequency or another, or something to that effect.
Any idea where I could look for info, whether it be a web source or maybe a registry key I could tweak or something of the sort? I got the engineer mode to work (after another registry tweak to turn it on), and it isn't showing any information since the phone isn't connecting to any tower/repeater.
when you go to select networks to use, does the phone give you a list of possible cell networks?
Sorry if i sound obvious....but:
1. Have you compared the Roms on the phones? Maybe the new phone has a different rom which is causing the problem.
2. Have you tried the phone anywhere else outside your building...
3. The engineering mode will still work even without a SIM installed, so if your getting blank information then I think you have an old Rom
Hope this helps
Answers to questions in the thread:
1. If I go to select my networks manually, and it searches for networks, all it finds is the Cingular network, which I can not connect to. It won't find the TMO network at all. But I know it exists because other TMO phones work fine with full reception, and even my old Typhoon works with my new TMO sim in it.
2. The roms on all the MDAs shipped from TMO USA 1.8.10.2 and GSM rom 01.09.10.
3. Phone works entirely fine outside of the building. The building is shielded, but there are repeaters in the building for current TMO users. I know they work since other TMO phones other than the new MDA and SDAs work fine.
4. As for engineering mode... interestingly enough, now that I do have reception (I'm at home right now), I also get blanks. I thought that because I didn't get any reception, I wasn't getting anything from the engineering mode. But interestingly enough, I still don't even though I have reception.
Methinks I do need just the GSM rom. Someone mentioned it in another thread in the Wizard Upgrade forum. Where might I get just that ROM, maybe I'll give it a shot and see if it fixes before doing a full ROM upgrade (which I'd like to do for performance reasons, but I haven't gotten a definitive answer whether I can revert back to bone stone TMO roms with extended roms and everything yet).
I woould suggest getting hold of one of the phones that works, back up the registry, and restore it to the phone that doesn't work. That would tell you if its a registry setting, or a phone/rom problem
britman said:
I woould suggest getting hold of one of the phones that works, back up the registry, and restore it to the phone that doesn't work. That would tell you if its a registry setting, or a phone/rom problem
Click to expand...
Click to collapse
Well, there are no phones that work.
The phones that do work are your run of the mill non-smartphone phones, not a WM5 phone.
Actually, that's not true since my Typhoon is running Windows Mobile 5, but it is entirely different than the MDA.
Only all the stock MDAs shipped from TMO are failing to authenticate to these repeaters. Makes me think that updated the radio rom would help, or something on the repeaters is blocking just these two phones (the Wizard and the Tornado).
Try updating the wizard with one of these roms:
ftp://xda:[email protected]/Wizard/Roms/Tmobile/
Well, I updated the radio rom to 01.12.10...
And still wont connect to these repeaters. The phone seemed snappier to connect when I stepped outside of the building, though. So there is a plus. However, there has to be some reason the repeaters in this building are not allowing my phone to auth.
So, I've been through 2 Moguls and both have the same problem.
First time, i downloaded and installed one of the newer builds of WMWiFiRouter. I started running it, turned on the hardware switch, and found my iPod Touch unable to get signal, despite the being inches away from the phone. I reset the install, and uninstalled it. running a new ROM, and the WiFi still didn't work. Read as "Unavailable" when it was on. So I called Sprint, and got a replacement, since i just assumed it had already been a replacement, and I assumed they gave it to me with Bum WiFi.
So Today I got the replacement. In the store i turned the hardware WiFi switch on, and got networks listed. I was happy to get WiFi on, so I installed WMWFR.. Again I received no signal. My Laptop couldn't see it at all. I upgraded the ROM, AND hard-Reset the device, and WiFi isn't even searching for local networks.
The only version that works for my Mogul is 1.20 any other version new or old I've tried doesn't work for me.. If you need a link PM me.
Version .89 works perfectly on DCD's 3.2.6
What rom/radio are you working with? I was afraid from the horror stories to upgrade wifirouter so I stuck with this one and is working perfectly.
Version .89 works perfectly on DCD's 3.2.6
What rom/radio are you working with? I was afraid from the stories to upgrade wifirouter so I stuck with this one and is working perfectly.
I just also remebered that a long while ago I had a custom rom running and when I was first introduced to wmwifirouter, can't remember which version, wifirouter would work but then I could not seek any wifi networks on my titan. I had to revert back to stock rom then flash new and a new version of wifirouter came out which took care of the problem.
Well i think i was running the M2D Round 4 ROM, and what ever the newest Sprint radio is, and tried it again. It killed my WiFi, again. I reflashed to Stock ROM and I still can't recieve any signals.
Wow, I stumbled upon this thread and I have to say that I have used WMWifiRouter since it came out and I have not ever had a problem with it on my Mogul. I have the latest version 1.25, could be there is a new update already, anyways it should back up your wifi settings, registry and all, before it does its thing. It does have a recovery feature in the options menu. I don't really know how it could stop your wifi from working. A hard reset should fix the problem since from what I understand it changes some of the registry settings so that it can bind the radio to the wifi.
The Difference
My question is:
When using WmWiFi Router, for those that are using it...did they buy it or torrent it?
Perhaps those with success are bought, and without are torrenting / using initial free versions.
have you guys with broken wifi seen this?
http://forum.xda-developers.com/showpost.php?p=2016704&postcount=728
try it and see how it works.
aguas said:
have you guys with broken wifi seen this?
http://forum.xda-developers.com/showpost.php?p=2016704&postcount=728
try it and see how it works.
Click to expand...
Click to collapse
I installed that and my phone won't boot past the HTC screen. I have DCD 3.2.6 rom with 2.40 radio. Performing hard reset now.....
oh, and i forgot to turn my wifi switch on while installing the cab, maybe that's the reason....?
edit: after the hard reset, I tried the cab again with my wifi on, still no luck... oh, and i did a soft reset, and it won't boot past the HTC screen.. another hard reset required.
Not sure if any of you guys here have faced this issue. But quiet often when I reboot my phone it starts up to the home screen and then doesn't connect to the wireless network, so basically i see the home screen and none of the buttons work, I remove the battery several times and suddenly it connects to the network.
Is this a known issue and is there a workaround?
I use the official windows mobile 6.1 rom released by HTC for the Sprint Mogul
I'm hearing two problems here:
1 - Your phone doesn't connect to the network. Have you tried to do a hard reset? That sounds like a software issue. Make sure you back up all of your cab files and contacts/mail/texts that you want to keep.
2 - Your buttons don't work. That sounds like a hardware issue and not necessarily related to the network issue. Have you brought it in to a Sprint store to see if they can repair or replace your phone?
i am also facing same problem, my mogul shows wifi on status but does not detects the wireless network, and after several on/off (through wifi on off hardware slider) it sometimes gets connected.
Please help
Its neither 1 or 2.
usually when you switch a sprint phone on you get a pop up saying "connecting to the sprint network dialing # 777" and after sometime, once the network connects then the phone is fully functional.
sometimes for my phone on rebooting it doesnt connect to the sprint network and as a result my phone remains unusable, in the sense the touch screen/buttons dont work. after several soft resets/battery removal it finally connects. I live in an area where there is good network connectivity!
rohan076 said:
Its neither 1 or 2.
usually when you switch a sprint phone on you get a pop up saying "connecting to the sprint network dialing # 777" and after sometime, once the network connects then the phone is fully functional.
sometimes for my phone on rebooting it doesnt connect to the sprint network and as a result my phone remains unusable, in the sense the touch screen/buttons dont work. after several soft resets/battery removal it finally connects. I live in an area where there is good network connectivity!
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Click to collapse
OK, thanks. That gives me a much clearer picture. I don't think this is a network problem. You most likely have something on your phone that causes it to freeze during start-up. Did you install something new or make a registry change just prior to this starting? Also, would you be willing to either reflash or hard reset your phone? A new flash with a re-cooked or different ROM will most likely help you out.
which recooked rom would you suggest. I use the default windows 6.1 rom released by sprint. and btw I removed phone alarm from my phone and it starts up fine now.
There are a few great options, and it's personal preference.
Ryan has made some very good ROMs available here on the upgrade forum.
DCD's last public version are still widely popular.
TPLane37 has made some neat WM 6.5 ROMs available
There's also some good stuff going on over at ppcgeeks.com using the most recent build of WM 6.5
You can also try cooking your own ROM using the tools at ppckitchen.org
Make sure you read up on how to flash before you try it. The process involves a number of steps that must be completed in the proper order.
Seriously people....
I've seen lots of threads recently. People are complaining that the HD2's data connection cuts out, leaving them unable to access the Internet from their phones for who knows how long. I know, it IS kinda annoying...But the thing is..
I can tell you this IS NOT a hardware problem. It's something to do with either the OS....or something in the phone's registry settings which no one has picked up yet...I hear that phones like the TP2 do not have this error, and I agree. My old unbranded Touch Pro 2 was brilliant, I could use it for IM and texts anywhere...LOL I used to sit on the Bus while people stared at my phone, while I was on Messenger talking to my phone. Anyways, here's what I wanna tell you guys. Hope I help out everyone in some way or another.
What I have:
HD2
3 Mobile Sim-So yeah, My Operator is 3 UK
Living in London, UK
Using ENERGY's 17th March Version ROM
HUSPA, HDSPA Enabled
What I've noticed:
The phone cuts out the signal when the transition between 3G and H occurs in the icons. As a result, the Internet cuts out temporarily, and programs such as Messenger lose connectivity for a while. For example, when the icon is on H, and no one's talking on Messenger, the Icon changes back to 3G....during this moment it cuts out sometimes..until it reverts back to the H icon (Got that? I know, it's a little long and complicated when I word it like that, but read it out and it'll make sense xD)
Now, whenever I have the phone connected to my PC/Laptop (Either as a Wi Fi Router or through the cable and then using Internet Sharing, either way, the phone does NOT change back to 3G, it stays constantly on H (Mind you, I usually download during this period). Anyways, the point being that the connection is VERY stable and constant, when in this state, connected to my PC/Laptop and the device is accessing the Internet through my phone's Data Connection. So what do you all think? And what have YOU found out? Leave your responses and ideas below
Some things I have found out are, if you Enable ONLY HUSPA in the Settings/Connectivity options, the connections seem to be more stable. Furthermore, if you really want to, Disable Advanced Connections, stay only on 3G, and enjoy a LOT of stability (At the cost of slower speed surfing and downloading )
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
csharper said:
My HD2 does not connect at all anymore. I called in to support because I completely lost data connectivity (web browser, email, slacker, whatever - no connection). They verified no troubles on their end. I moved the sim to my old touch pro (running Energy ROM w/ winmo 6.5 and Sense 2.1) and that phone connects fine. So it's not the SIM, and it's not the network.
I've also done a hard reset to get back to stock and still have the problem, which tells me that it's not a registry / software setting.
They only thing that leaves is faulty hardware - or firmware that a ROM hard reset wouldn't affect. Either way I need to replace the device altogether.
Unfortunately, tmo is out of stock and so I can only wait for a more to become available before it can be replaced.
Click to expand...
Click to collapse
Which phone company are you with? I experienced the same problem with 3UK in North London for a couple of months up until the beginning of last week but it was a problem at 3's end, not mine. Other people have been experiencing similar issues with non-3 phones in London (http://www.3g.co.uk/3GForum/showthread.php?t=102192).
yes, I had problems in London too before Good Friday. Especially on Tues+Wed.
Others around me inthe library also had similar issues with their iphones. I kept on switching the baseband and modes, and reapplying my 3G settings to keep it alive and solve the outages.
Most people with issues were on vodafone or O2 (like me).
It would work, then cut, then work.
I thought at first it was because I had a custom ROM, but iphone users had the same - and lots of timeouts on requests.
I DO believe however that running ROMS like energy's and Dutty's HG 1.7 with 2.10 (which I'm currently running) bases as 2_08 radios is not great for the uk and exacerbates the connection issue. 2_07 is better...and in any event we SHOULD be using 1.72 based roms with 2_09 radio.
I have also noticed that on COM5 23544 builds the opera mobile 9.7 and 10 google boxes do not work. They come up as failed connection, but then i click on teh link and it works...weird huh???
So I think last week was because of network faults in London. But in general, these 2.10 based ROMS and their radios are not ideal for stability.
I had perfect call and HSDPA stability with 1.48stock+2_09 radio.
Having turned to a 23544 rom (Dutty's HG) with 2_08 radio I've had much less call and internet stability (and quality) over the stock with 2_09.
jakem said:
Which phone company are you with?
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Click to collapse
T-Mobile US.
Guys, you may think I'm crazy or paranoic but this is my question:
Is there programmed obsolescence for TMobile HD2 with WM 6.5 cell phones?
I can explain. I have one TMobile HD2, my wife has another and my brother too. All phones were bought in different ocasions and different places. About two months ago all three phones presented problems with HTC Sense. HTC Sense couldn't be loaded and the apps couldn't be loaded. We turned off HTC Sense and thigs improved a little but the other apps started to present problems one by one.
All the apps were installed for a long time and weren't changed nor updated.
The apps in my phone were different from my wife's phone and from my brother's phone but the problems were quite similar.
I installed HSPL in all three phones and tried WM6.5 cooked ROMs. They didn't work well. I installed Android and everything is OK. All phones are working fine.
Is it a coincidence that WM6.5 support is ending?
Why the problems only show up with WM6.5 ROMs?
Does anyone know anything about?
All services are cut it
Sense need to connect to windows server for weather....this server are not avaliable....problably in hd2 foruns you will see more people complain about services from htc
Htc need to solve that problem
Sent from my GT-I9100 using XDA
It does not need to connect to HTC server for weather.
I & all staff in our company are running an old nrg build of 6.5.x for business use & it runs flawless & connects to all services as should ...
Don't expect all your problems to be solved by Android & be alert for a few new ones ...
I can understand issues with original T-mobile ROM & perhaps due to provider or region but a good custom 6.5.x windows mobile build still works properly & has no real loss of function from cut Windows support as it never had a lot to start with & not being server/cloud reliant functions fine even if HTC & it's servers disappeared off the face of the earth ...
Bicalho said:
Guys, you may think I'm crazy or paranoic but this is my question:
Is there programmed obsolescence for TMobile HD2 with WM 6.5 cell phones?
I can explain. I have one TMobile HD2, my wife has another and my brother too. All phones were bought in different ocasions and different places. About two months ago all three phones presented problems with HTC Sense. HTC Sense couldn't be loaded and the apps couldn't be loaded. We turned off HTC Sense and thigs improved a little but the other apps started to present problems one by one.
All the apps were installed for a long time and weren't changed nor updated.
The apps in my phone were different from my wife's phone and from my brother's phone but the problems were quite similar.
I installed HSPL in all three phones and tried WM6.5 cooked ROMs. They didn't work well. I installed Android and everything is OK. All phones are working fine.
Is it a coincidence that WM6.5 support is ending?
Why the problems only show up with WM6.5 ROMs?
Does anyone know anything about?
Click to expand...
Click to collapse
I would suggest that you install a custom ROM; I'm surprised you managed for so long with the one that comes with the HD2. It really is bloated. If you HSPL and install a custom ROM, your problems will probably go away. The devices are out of warranty anyway.