Database Users

IMEI issue on a USA T-mobile MDA

Hi,
I just bought a MDA off ebay and the phone works great!
BUT the problem is IMEI numbers dont match ANYWHERE!!
Box, Back of phone and *#06# They are 3 different #'s
I can still make and recieve calls and go on the net.. phones works properly.
Is there anyway some1 could have changed the IMEI? Or is there a Rom flash that could have done this?
OR could a Unlock have altered the IMEI?
And is there a way i can change the IMEI to the same one as the one on the back of my phone?
The Seller has agreed to refund my money, but I want to exercise all my options b4 I return it. Bc the price was actually great!
Any help will be appreciated.
Thanks in Adv!
Brit.
:thumbup:
PS i did search for this issue and did come accross some good threads, but there was alot of "THIS IS ILLEGAL" i know this so please post somthing meaningful...

Your best bet is to get your money back. At best the phone was serviced and the guts placed inside the wrong case by accident (which would explain 3 different IMEI) but at worst there could be something hinky in the phone's history that will come back to bite you as the current owner.

I wouldn't worry about it.
1) The phone works
2) You know the phone's actual IMEI
That's all there is to it. Don't worry about it.

both of you bring up a good point.
I am leaning towards keeping theh thing b/c of the price i paid for it b/c of a mislabeling of the auction. It was a super low price..
I will check to see if the guts were changed, there probably will be a sign if the casing was opened.
Can you give signs to look for tampering?
Second, I read were some1's IMEI changed b.c of a Unlock could this have happend to my MDA?
Thanks for you replies agian!

HTC (or T-Mobile Warranty) might me able to confirm if any (or all) of the IMEIs you have are from serviced phones.
As for the Unlock changing the IMEI, I know one user reported it but I seriously the validity of their story.
I've CID unlocked 5 HTC Phones (3 BlueAngels, 2 Wizards) and SIM unlocked them also with the IMEI never being changed.
Just remember though, if there is something hinky and the phone is hot you can lose the phone and never see your money.

I would imagine that if the phone was put up for sale, sold, shipped, turned on and found to work and it is hot, the heat has probably cooled considerably. Or, in other words, if it was going to be banned by the network, I would think it would have already happened. As far as unlocking changing the IMEI, I second the above. Few things are impossible but a simple unlocking changing the IMEI has to be close. If it was my phone, I'd first look for some obvious sign of tampering. Crooks aren't very smart (they are crooks, after all) so it shouldn't be hard to find. If nothing jumped out at me, I'd shrug my shoulders and call it mine.

Cool, I will call HTC.
I just called Tmobile and they said that they dont BAN phones, they just ban simcards. but I doubt they would admit the truth.
the phone working is a Positive sign to me.
But I will call HTC and confirm. ALSO I will Call Paypal and see if i have any kind of warranty to buying a stolen item.
if all else fails i will return the phone to the seller.
Brittany

the IMEI should look exactly like the IMEI on the back of the phone rite? not shorter or longer?
i will reverify if its' shorter or something. b/c i read some where about a 17 and 15 digits are needed.
ALSO say if my MDA was stock right out of the box would the phone have these 4 lines on the top left corner in red with some numbers and stuff.. possibly rom info and model info?

Usually the stickers with IMEI numbers are difficult to forge since it requires a special paper (Nokia at least) and a special kind of file.
Although the theory of mixing boards, cases and boxes is very plausible there's still the chance that the IMEI on the back of the phone is the hot one. You can always try to change back to it (but taking note of the one stored presently in ROM for future use) and see if it gets barred/blocked or you get a visit from the authorities :twisted: In any case, this forum's posts could help to prove your innocence in court (just kidding :lol: )
As for the procedures to achieve it, get back to me via PM
cheers

Well i took it to a local Tmobile store and they exchanged the phone for me. WOOT! WOOT! this was a pure sealed one. so prob solved.. now i just have to do a CID and Sim Unlock and upgrade to the latest rom.
Any recomms? i will try to do my NEWBIE duties and search and learn, if anyone wants to make it easy for me. well hooka sista up!..lol
Brit

Wow! Not bad! If the 2.26 ROM is already on it (I got a new one a couple days ago on warrantee and that was the case), you may want to think twice before changing that. I've been real happy with 2.26 and it's gotten to where the ONLY thing I bother changing in the registry is the glyphcache and menu settings and I uninstall OZ, the DAT MailTrigger thing and the Hotspot login utility. And...bonus time....you don't void the warrantee that mayb prove handy in the future.

Moral of the story.. get 3 old phone, inter change their IMEI (e.g. stickers and box) .. go to different local store to get 3 new phones

So last night i did
1. Sim Unlock
2. CID Unlock
3. installed AIM (wifi friendly)
4. Upgraded the rom to 2.26
5. installed Agile Msnger beta verson
phone's running like butter! Thou after i installed AIM phone RAN really sluggish! but i think it was b/c i put my orig sim card with 150 entirees.
so i rebooted charged the phone to 100% and did the rom upgrade from Tmobile's webiste..
the phone runs like a charm now.. I just need to find a good Instant Messenger software, wiht profile and away msg so my friends to hit me up with a huge txt msg bill..
I came, i read, i learned, i conquered the mda!

SIM CARD Stuck inside AMEO! help

I have been having a battle with T Mobile ever since the day i got my ameo. I was having a problem getting the sim to register so after looking at the little picture of the simcard with the arrow under it I gently pushed it down a bit thinking it may 'Click' in like a memory card.
Unfortunately the simcard just kept moving and literally slid past the reader directly into the phone! and could not be removed.All you could see is the top edge at the bottom.
T mobile have said it was MY fault and voided my warranty but surely NO PHONE should allow this to happen.
A private phone repair shop has removed the simcard and said that nothing was broken inside the phone so therefore there was nothing in place to stop this happening.
I phoned HTC and the guy said that he could not push a simcard into the phone when he tried.
Has anyone else had this problem?
Has anyone got any advice on what i should do?
Its so annoying surely it is a manufacturing error to allow a card to go into a phone!

My first Ameo wouldnt recognise any sim. I returned it and got a replacement.
If the sim is out of the phone now and its working (ie, you can put it in so it works) dont worry. If it still wont work, just report it (but dont mention it going inside) as a broken phone, DOA. They will replace if its brand new, they HAVE to directly replace it up to 14 days after purchase.

this all happened 30 days ago!
the phone has been to tmobiles repair people and to this private firm who have removed it.
its a long long story
i dont want anyone to mess up their phone but i would like to know if anyone can push their simcard past the sim reader.
I am going to argue that it is a manufacturing error not my fault as the HTC tech person said his ameo/advantage would not allow this to happen.

IMHO The Simcard holder is absolutely awful in the Ameo. Its not entirely obvious the first time which way in it should go and I found that it will take a card the wrong way (upside down). And once its in, its pretty darn hard to remove it again. Just glad I've not had these issues.

First - if the problem happened in the first 14 days (never mind how long ago that is now), T-Mob should replace it. I have found you have to argue with them but eventually they give up.
If not, did you not get the T-Mobile insurance? If so, make a claim for accidental damage?

i didnt take out insurance, so i guess i will have to argue my case.
i should get it back today so i will take it from there.
my missus even offered to join TMOBILE so i could get another phone as my bday present! but thats gonna b a last resort.
Basically the phone should not allow this to happen IMO

spacecat said:
Basically the phone should not allow this to happen IMO
Click to expand...
Click to collapse
I agree - and it is an odd design (as is the flap which covers the relevant slots). Good luck.

well looks i have have had a result!
I got it back to day and its now working , however its a bit scratched
Tmobile are going to replace the handset!

Glad to hear they are finally doing the right thing. I was going to say, persist.
But its sorted now, so you can finally relax and enjoy your phone.

cheers for that chaps i was getting a bit stressed about it all!
i have been streaming live Tv via ORB on my high speed unlimited connection , SUPERB!

Can't get HTC HD2 working again!

Hi
Ok so my phone was working fine on a custom ROM when suddenly yesterday an exclamation appeared next to the phone signal and stopped from receiving/making calls and texts. I thought it had just crashed but after soft and hard resets and changing to a few others sims I just can't get my phone signal back.
Really strange as everything was working fine. I now have trouble flashing custom ROMs and am struggling to run a stock ROM because I'm on a mac.
It's driving me crazy as my phone is now useless.
Any ideas guys?
thanks

Quick update
I've managed to get the Leo Lite ROM running and everything is good except that damn exclamation mark next to the phone to phone, which means I can't get the phone working.
Anyone know know why this is???

Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?

johnerz said:
Have you tried the sim in a different phone?
could just be a simple issue
And I know it a simple thing............but have you got flight mode on?
Click to expand...
Click to collapse
Thanks for the reply John.
Yeah currently having to use the sim in an ancient motorola and it works fine, tested with calls and texts. Also tried turning on and off flight mode but still that bloody exclamation mark stays.

That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?

samsamuel said:
That sounds like its been blocked. Theres a network there it just isn't letting it connect. Did you buy it second hand? or off ebay?
Click to expand...
Click to collapse
Hey Sam
Do you know what, I did buy it second hand, from a reputable store in town.
However this raises more questions than answers;
1. Why would it be blocked after several weeks of normal use.
2. Doesn't some sort of message need to be displayed stating the handset has been blocked.
Does anyone know if this is what happens when a HTC HD2 is blocked? i.e. the exclamation being shown all the time.
I presume a handset is blocked for security measures like theft. I will take it back to the shop tomorrow, they will have all the details of the person who sold it to them.
However is there no way this can happen from flashing custom ROMs? Even though that doesn't really make sense cause I had a ROM that was working fine and this happened when I was out and about.

It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.

samsamuel said:
It could be a bad rom, but it certainly wouldn't be in every rom.
I think id try going back to the stock rom, radio and spl (i.e an sd card flash, do you now if it has a provider locked rom?) and see if it is still there. If it still won't work, then it's definately either hardware or network.
The reason it could have taken weeks is, , seller trades in phone for cash, waits a little while, thinks 'i know'..., reports the phone lost/stolen to claim on insurance, insurance won't pay out without the imei being blocked.
Click to expand...
Click to collapse
Well I've tried flashing at least 6 custom ROMs, all show the exclamation mark.
The phone was sold to me as being unlocked to all networks, however I never tried with anything other than a o2 sim.
Now going back to the original ROM has its own problems. First off i'm quite new at this so sorry for sounding silly. How on earth do i go about finding out what the original stock rom, radio and spl is?
When I have these I can't easily go back as I don't have a pc, using a mac. I would have to use the sd card way but I can't find an official signed .nbh file.

I have a brand new T-Mo US HD2 with similar issue (out of the box). It's like the radio will not initialize. Did hard resets, tried to force it finding a carrier, etc, and it just will not turn on the radio.
I did find out that there is a likely issue with my SIM slot. If I attempt to remove my SIM card (which works fine in other phones) it is almost unremoveable and feels jammed in. However, once removed, I get connectivity via wifi and touch response is great.
If I insert a SIM card, it takes a LOT of pressure to reinsert it (yes, inserting it in the correct orientation), and the phone cannot connect turn on the phone's radio. Also, I get random phone.exe and credential.exe error message (plus the phone becomes very slow.
Don't know if you have any of these other symptoms, but the lack of connectivity sounds similar.
Supposed to get a replacement HD2 today, and we'll see.

I had the same problem too. I got unlocked code from tmoile and everything working fine for a month. It was working great after upgrade the latest rom 3.14 from tmobile download site (i got the message from them to upgrade), until i went out off country last month then the phone could not turn the phone's radio on. It kept at airplane mode. I been try to flash back and forth all the tmobile .50 stock rom and still having the problem.
Does any one know the issue to fix it? TIA

Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.

xlr8me said:
Looks like a hardware fault. You need to open case and check bottom two brass hinges are in working order and correctly hinged to make contact with antenna which is on the rear case at the bottom.
Follow the guide of opening s HD2 on YouTube there is a factory guide to dismantling the HD2.
Click to expand...
Click to collapse
Thanks for reply xlr8me. I just check the two brass hinges at the right side of usb connector. It looks fine to me. The other thing i didn't mention on the above post I was flash the dft_leo_nand android after tried all the stock rom from tmobile and the android said "no sim card", i also checked and cleaned the sim slot. Do you think any thing else to cause that problem?
One more thing without the sim or sd card the about phone show up all info of phone: imei, serial..... But with sim card in it just blank when i read the about phone hardware info. Thanks again

Did you try simcard from another carrier?

cecobald said:
Did you try simcard from another carrier?
Click to expand...
Click to collapse
Yes I did tried the sim from the carrier of the asia country i was traveling to last month, that why i call tmobile to get the unlock code before i go. When i was there and inserted their carrier's sim and it won't work, even when i get back to U.S. I been tried either tmobile or at&t sim too. The phone radio won't turn on. The rest is working ok except those above error messages "A problem has occurred with device.exe" and "Credential.exe".
Do you think i can reflash with WWE rom .50 radio instead of tmobile's official rom?
Thanks

htcphonelover,
You will have to reset the phone back to default rom from htc website. You may also need to reformat sd card but the radio should still work regardless of whether the sd card is in or out.
My only concluding thoughts are that if the above fails to work then try a different sim card and still no good then probably something with the motherboard on HD2.
Good luck and update us with any new info..

Help please???

Hiya
I bought a Touch HD off ebay which was an orange original unit but was unlocked so I could use any sim in it. However, two weeks into buying it and it started to vibrate as soon as I switched it on. I contacted HTC who replaced the whole of the internal boards and sent it back to me. i got it back this morning and now its asking me for a sim unlock code??? I get a white screen saying the network is locked and a long box in which to put an unlock code.
Is there any way I can re-unlock the phone without putting this code back in or do you think I'm going to have to ask HTC for a code???
thank you very much for any advice given
Bessy regs
Kenny

Well first of all, all Touch HD's vibrate when they are switched on, but I assume you mean it kept doing it and wouldn't stop with yours or something. And secondly I'm sure HTC won't give you an unlock code to re-unlock your phone as you say it is an Orange branded device, but it's worth asking them. If they won't help you then your only options are to take it to a shop to have it unlocked, or do it yourself at home via one of the many unlock websites. You'll have to pay for these options though.

Hiya
thanks for the reply
Ive sussed that it is indeed been relocked back to orange. The have apparently sent me a new replacement phone so I will have to get it unlocked( tried an orange cheepo sim this morning and didnt get the request for a code)
I cant believe I didnt think about it properly but Im that up to my eye balls with assignments and essays for uni my mind has been all over the place this past few weeks LOL
I was wondering if the unlock software from Oilpro might do the trick. Ive priced locally and it means being without the phone for four days and paying......35 quid to unlock it.
Back in the day when I had my SP3100 the software was free but I realise that I havent been a really active member on the forum- mainly because you guys are so damned brainy and I dont feel I have anything to contribute like you do. Give me a camera and I can talk for days( am a tog doing a ba hons degree in photography) but phones and techy stuff about roms....well, Im at a loss. Maybe thats a course I should take next LOL
anyway, thank you for the reply. Much appreciated.
I'll try to find somewhere to get the unlock software at a reasonable price.
Bessy regs
Kenny

forgot to say that it did indeed vibrate all the time when switched on( and got damned hot too) but that has now been sorted with a new phone.....

I did the OliPro way and it was easy to do. One of the cheapest options too I think.

Just tried to buy the unlock software from oliopro's site and tried to use paypal and it wont let me pay via that method. Its asking me to create an account and give my credit card details...
I'm not willing to give any details like that ATM and my money is tied up in a paypal account too.
If Oliopro is reading this any help gratefully received.
Bessy regs
Kenny

Lost Phone Help

Hi;
I have lost my phone, I know where I left it but its not there now someone must have picked it up. I have tried ringing it to see if a friendly kind has picked it up and is attempting to get it back to me but it goes straight to the answer phone so either its out of signal, switched off or the phone was found by a not so nice person and they have already swapped the SIM card.
In desperation I logged into HTC Sense and locked the phone and submitted a message? Will this work??
Now that I have locked the phone will I still be able to ring it in case someone answers?
I paid in excess of £450 for this phone unlocked from Carphone Warehouse : ( and desperately need it back.
Any ideas.
Thanks
Thanks

Report it lost to police, other than that I dunno. If you get it back install Prey, just google it and everything you need to know is there.

...

Sadly htc sense is a joke. Anyone with half a clue can bypass it with a factory reset.