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hello everyone, I just got the Mogul and Im getting a bunch of missing calls, I found out that whenever the device is powered off (external or battery) I dont receive any calls, I know the phone is ON because the led is blinking but no calls as soon I turn power ON with side button I get the ntification of missed call, is there any setup Im missing or this is a defective phone?
I have treo as well, even the power off, when someone calls everything light up and it rings.
Edit: Never mind the soft reset fixed it, sorry you can delete this thread.
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
dragon_76 said:
Settings>Phone>Services>Roaming>Get Settings, Make sure Sprint Only is selected.
If you hop onto a different network for some reason, your calls will go straight to voicemail. This is a Sprint problem, not a Mogul problem, I had this issue with my Moto Q.
Click to expand...
Click to collapse
Bad advice. It's a WM problem, not a Sprint problem as evidenced by a soft reset fixing it.
Yes because everyone knows after a soft reset that there's no way your network will change.
I know that in pigfucker land where you live there's only one cell tower, but in real cities there's multiple towers for multiple carriers. Call ************* Sprint and they will tell you the same thing I did. Turn off roaming and your calls won't go straight to voicemail. Sprint has this problem with A LOT of their phones and that's how they solve it.
you dont have to be so angry about it.
HAHA!
He's got a point. Just because a softreset fixed it this time doesn't mean its a device issue. This has happened with other phones (even non-smart devices) as well. A power cycle usually resets your service with the towers.
Couldn't help but post a reply
After reading the posts, I am still not sure if I understand the problem. Is pigfuckerland the only place where this is happening. Since I do not live in pigfuckerland, would I expect that the Sprint tower problem will not occur where I live. Please be more specific in your posts as I would like to avoid pigfuckerland on my travels. I have attempted to look up pigfuckerland in Google Maps, but did not locate it there. Will try using Wikipedia next to see if a post regarding pigfuckerland has made it online. Thanks for any and all information in advance on pigfuckerland that you are able to provide.
Dragon_76 = dicksucking moron for listening to Sprint and repeating what some CS rep told her
I would recommend you change the call ringer pulling setting from the default 5sec or something lower.
If a caller don't call long enough, you might miss a call.
Having a lot of problems
I'm also having the same problem with my Mogul, but I don't think soft reseting the phone fixes anything, it might fix it but only for a day or so. There has to be an explanation for this issue but I need a solution because it's driving me crazy. In average, I'm missing 2 calls per day and that's frustrating. This problem didn't start happening when I first got the phone, it was after a month or so that it began to happen. I'm not sure if there's an application that I installed that's causing this. First I blamed it on psShutXp, then on WMP because I started using it when I bought a bluetooth headphone, or my 8gb sdhc memory card that I recently bought. Whatever the problem is I need to know please!!!!!!!!!
What Radio ROM are you running? I had such problems with the Telus P4000 which is the HTC PPC-6800 or Sprint Mogul. I am currently running 2.06D and it's great the unit came with 1.32 originally, tried 1.40 and 1.47.01. 1.47.01 wasn't bad but not great, had some luck with 2.13 but found 2.06D to work best. I am interested in the latest rom which here which enables REV A, this may help too.
Hey Duck,
try doing this. I think that was happening to me too when i first got my phone. it is going into like a hibernation mode and like a computer's hard drive it is suspending itself til you wake it up. try going into settings/system/ power management or the battery icon. In there go to advanced and make sure that you unmark the two check boxes cuz you obviously dont want the unit to turn off. I hope this works for you.
A friend of mine had this same problem on his P4000. He changed the settings on his phone so that the screen never turns off. When I found out I told him that was a rediculous solution...he told me a CSR told him it was a fix. I convinced him to do a hard reset and it has fixed the problem. If it didn't, I was going to get him to DOA his phone. Try hard resetting...see what happens.
LOL at you people replying to a post from MAY 2007, 4 rom upgrades later toooooo funny
I'm Having the Same Problem
I live in Puerto Rico a US Island 100X35 and hare we have worlds largest collections of antennas per square mile... I is no a problem antennas....
I have the new Sprint ROM I hard reset the Phone and it works for a Day or so without having any app installed on it... and the problem persist... lot of misscalls and some times no voicemail notifications or miss calls notifications
I read a lot and have a lot of hard times with ****ING MORONS in sprint and the have this strange ****ING useless database with most common problems that the only problems reported are with Java and with Bluetooth so after a lot of reading I found some articles about people saying that they ware trying to make some changes to the Bluetooth and they start having problems with calls notifications... Ummmm Java and Bluetooth may be part of the problems when my phone works better is when I have no Headset and when have no Java appz but Hey is a ****ING PDA Phone I want to use Bluetooth... and Java...
What ever it is the problem I don't Know but is someone really know let me know and please **** Sprint and **** Microsoft jejejeje sorry But I think sprint programmers are a bunch of incompetents in a partnership with the Morons of microsoft... and HTC making thinks without thinks about a simple thing (BUG FREE, LOTS OF TESTING, and SOFTWARE and HARDWARE INTEGRATION)
That is what makes Linux what Linux is GPL good Hardware, Testing and Good Integration....
Bluetooth Problems
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Testing and More [email protected]#*ing Testing
jrobertiko said:
I've noticed that the problem with missed calls starts happens a lot when I start using my Bluetooth devices. I have the Motorokr S9 headphones and the motorola bluetooth speaker for my car. If I reset my phone then I'll work fine as long as I'm not using bluetooth devices. I'm not saying there's problems with the bluetooth devices but rather the firmware installed on the phone. Hopefully htc/sprint can fix this bug in the next ROM release which is supposed to come out early this year Please let me know if you are having the same problems when using your bluetooth devices!!!!!! We need to find out what's causing this.
Click to expand...
Click to collapse
Ok I'm Testing for obligation the New (not even Alpha ROM 3.16.651.0) becuse I cant go back to my old ROM I don't Know why but That is not the thing The thing is that I have stop using My Bluetooth because I left it in a friends house and I have seen that I'm having very less problems with The lost Calls... I don't Know Some say it is Sprint Problems, Some Say Windows Problems some say Active Sync Problems.... I personally thinks a little bit of everything....
For now I'm having less problems now that I'm not using the headset...
Hi,
I have just witnessed the wierdest problem yet on ANY phone I have EVER owned.
The problem is as follows:
While someone is calling, I will suddenly start hearing the person calling me on the loud speaker of the phone WHILE its still ringing and the person on the other end HAVE NO IDEA that I can hear him !!!!!!!!
So I start hearing the ringtone AND the person on the other end both at the same time !!!!.
It happens randomly and it happens without any interferance from me.
The phone is using the Stock ERE27 with superboot and root.
I have no clue as to what could even cause this, or how its possible. If anyone has ANY idea........PLEASE let me know!.
Wow, is this consistent?
I'd say it might be a provider issue actually.. I may be wrong, but I think that unless provider sends a "connect" command that would start transfering the voice over to your phone, your N1 wouldn't be able to make you hear him/her.
Just thinking out loud. Maybe worth calling their support or going on their forums to see if other people have same problem and if it's specific to N1 or that provider.
I never had that problem with any of the phones (AT&T US)
Weees said:
Hi,
I have just witnessed the wierdest problem yet on ANY phone I have EVER owned.
The problem is as follows:
While someone is calling, I will suddenly start hearing the person calling me on the loud speaker of the phone WHILE its still ringing and the person on the other end HAVE NO IDEA that I can hear him !!!!!!!!
So I start hearing the ringtone AND the person on the other end both at the same time !!!!.
It happens randomly and it happens without any interferance from me.
The phone is using the Stock ERE27 with superboot and root.
I have no clue as to what could even cause this, or how its possible. If anyone has ANY idea........PLEASE let me know!.
Click to expand...
Click to collapse
Nope, its not consistent, it happens out of the blue and randomly. But it does happen quiet often........say around once every 2 days or so. I thought it could be provider related as well, but I have been using the same sim card for many years and I never had anything like this......chances are that this started happening from the provider around the same time i started using my N1 are quiet slim........it will have to be one hell of a coincidence.
I have 2 other friends with N1s and they are using the same telecom provider as myself, but they have no such issues :S
Weees said:
Nope, its not consistent, it happens out of the blue and randomly. But it does happen quiet often........say around once every 2 days or so. I thought it could be provider related as well, but I have been using the same sim card for many years and I never had anything like this......chances are that this started happening from the provider around the same time i started using my N1 are quiet slim........it will have to be one hell of a coincidence.
I have 2 other friends with N1s and they are using the same telecom provider as myself, but they have no such issues :S
Click to expand...
Click to collapse
Hmm, well maybe it is N1 then. have you tried calling google?
I cant call Google, they wont support me since im not living in the U.S .
Although I bought it from there, but im living in Dubai. So I doubt I will be getting any support from them.
Weees said:
Hi,
I have just witnessed the wierdest problem yet on ANY phone I have EVER owned.
The problem is as follows:
While someone is calling, I will suddenly start hearing the person calling me on the loud speaker of the phone WHILE its still ringing and the person on the other end HAVE NO IDEA that I can hear him !!!!!!!!
So I start hearing the ringtone AND the person on the other end both at the same time !!!!.
It happens randomly and it happens without any interferance from me.
The phone is using the Stock ERE27 with superboot and root.
I have no clue as to what could even cause this, or how its possible. If anyone has ANY idea........PLEASE let me know!.
Click to expand...
Click to collapse
I had this problem alot with my old panasonic gd60 phone in Jamaica on the DIGICEL network. I figured it was cross talking interferance until I started hearing things I shouldn't
Weees said:
I have been using the same sim card for many years and I never had anything like this./QUOTE]
Old sim cards can cause problems. At least in the greater than 1-2 year range or so with tmobile and with 3g being added to the network lately. Get a new sim card in store and see how that helps... it shouldn't hurt anything.
Click to expand...
Click to collapse
That's actually kinda cool, I wish my phone did that.
That's bloody weird :S
well, I would rather find out why or how is this happening before I start changing sims. Because the timming of the problem is too close to ignore ! It only started happening like 2 weeks after I started using N1.
This happened to me last night for the first time. No other phone did this and i used the same sim. My sim is not old.
Finally !! Someone else ! So im not alone.......and this is looking more and more like a manufacturing problem with the N1s......and I would say this a major screw up!
I have the same problem as well, first only with 1 person but at the moment i can hear everybody before accepting. I dont have a problem with it, its good if they say something bad about you.
wow that's a weird bug! we just found a weird bug on the palm pre, where when you are on a call and someone else calls in with call waiting. if the current active call hangs up, the palm pre automatically answers the incoming call waiting call seemlessly so you dont know the difference! yet the phone still shows the original caller ID, and the call time counter still continues for the original call.
kinda a serious bug in a way, lets say you dont wanna answer that person's call, but the pre does it anyway.
It's happened to me on an old Nokia...(6 years ago) on Cingular. I think it's got something to do with the carrier and the simcard security. When it happened to me, it happened the other way. I was calling and I could hear the conversation before they picked up.
Does anyone know where I should be looking to find any clue as to whats happening in background thats causing this malfunction ? I would like to try and re-create the issue other phones.....but I will need to find out first if its software or hardware related.
Basically what im asking is........where do I look (log files and stuff like that) to give me hints ?
I'd like to see how to enable that feature!!! I wanna see what some folks say before I answer their calls!!!
This used to happen to me when I first bought the nokia 6600. When I got an incoming call, I usually press the silence button, hold the phone to my ear, and then pressed answer. But before I could press answer, I could hear the people on the other end, *****ing about me, calling to sell credit card, etc etc.. (lol)
I thought it was the phone, but few other people got the same issue.. with different phones.
it was eventually rectified by the carrier. (As I did nothing to the phone and all was back to normal)
So No one has any bright ideas to solving this mystery ? From the posts so far, it seems like a device issue more than a telecom issue......
lol. it happened to me once.
i have experienced this so many times well mostly with a very old sony phone. like the pervoius post mentioned, u change the volume while ur phone is ringing before answering the call. u put the phone on ur ears and boom.
i enjoyed it when i had that phone. always hearing ppl talking **** about you without them knowing is power: p
anyways my nexus one did it. stock not rooted not unlocked. using it in oman
My sgs and gairlfriends has become a nightmare to make and receive call on both ocasionaly drop calls without loosing signal then if you try and ring the person back or anyone it takes forever to connect or jus doesent, if they try and call you back it wont let you pick up, oh and sometimes the call will stay connected but there is no sound. This all started to happen about three weeks afer we got our phones.
Iv tried flashing to jm2 but still getting same problem. And resetting phone when this all starts to happen most of the time dont help you just have to w8 4 it to stop.
Anyone got any ideas what this is or has anyone had same problem?
Which country are you from and which carrier are you using? Sounds like it might have something to do with the availability of good network protocol providers.
Were both orange uk. Signal is usually ok when this happens. Seems more like the phone itself as sometimes it wont even lef me answer the call.
Bump. .......
Try to contact your carrier's customer service. Chances are, they'll be of much more use than any of us here. Good luck.
Hello,
This doesn't always happen, but i have had my phone in one hand and i have been calling it with my home phone in the other hand and it goes straight to voice-mail even though i have full/plenty of signal! It seems to happen more consistently when the phone is asleep, but does occasionally happen with the screen on. This appears random, but happens A LOT! My girlfriend has given up calling me because she is fed up of hearing my voicemail!
This problem DOES NOT EXIST when im just booted in WinMo, only happens after i boot into android. I have checked this lots to rule out a lot of problems. However, in case it helps i am on O2 UK.
I have followed all the FAQ's and other info for clean installs and how to keep everything working, but just cant seem to shake this one problem!
This problem has happened consistently using different builds from different chefs. I am using the 2.15.50.14 radio ROM and the latest NRG WinMo ROM (have tried a couple but doesnt seem to affect my android!)
I have tried searching, but cant find anything specific to Android booting on Winmo to do with this problem.
Can you help me?!
Thanks,
Max
Please somebody help me, this is a serious problem, after all, a phones first and foremost feature should be a phone!
Try flashing a new radio onto the phone
Go back to an older radio? I'll give it a shot
Thanks
Flashing a new radio has made no difference Someone must have an answer! As odd as this sounds, i think the phone doesnt show the calls when the screen is on... havnt tested this theory much though...
I've had the same problem no matter if it's an SD build or a NAND rom. It's like when the phone goes in standby it just loses service or something. It NEVER happens when I have it set only on Edge though. It's weird! I guess it's a good think I don't answer the phone most the time anyways.
This is still happening on different radios and roms. I have also noticed that occasionally i have full signal but when i try to do anything online i get a connection error message, also i am unable to send any messages, handcent sms goes crazy thinking that i have signal but being unable to send the message giving me about 5 notifications per unsent text, imagine what happens when i send out a group text....!
This is not a huge issue on the net, which must mean theres a fix or everybody would be having this?
Whats different about my circumstances?!
Again, to reiterate, i have absolutely no problems on WinMo.
i used to get this a fair bit with certain radios on wm roms, stock and cooked, still do occasionally, , i have a very weak reception spot in my house, and if i sit there for too long it does it. I can walk back upstairs (great signal) but it continues to show 1 bar, and calls go to vm.
The only thing that ever worked for me was changing the radio. i have it down to two that very rarely do it, 2.07.50 and 2.11.50.
I also started using a toggle to keep 3g off unless i was using it, i think it is possibly triggered by auto switching gsm/3g/gsm/3g/gsm/3g.
I had one today .. missed call .. Didn't show up on the phone.
I had one today .. missed call .. Didn't show up on the phone.
Only way I knew someone had called .. was they left a VM.
However 99% of my callers never leave a VM.
( Mostly Cause I Tell them Not to! lol )
Because I always see the missed calls and call them back!
Really would like to find a fix ..
I use my phone for Biz and if I miss a call that could me $$$ out of my pocket!
Maybe the Devs Can Figure it out
I have also had this problem with both sd and nand android. Not sure if it happened with winmo, never known of it happening with winmo. But I too have called from house phone to my cell and the call doesn't show up on my cell, and when I check the cell, I have a signal. It's always been in standby when it happens afaik. The only reason I know it happens often is because my girlfriend will tell me that she's called a couple times and my phone wouldn't show it. I figured it must be a problem with T-mobile or something, but hearing that other people have this problem with android, it makes me wonder what the real issue is. I'm gonna be playing around with wp7 now in addition to android, so I'll try to see if I have this problem with wp7. I actually usually have people call my google voice number now, which transfers the calls to my cell and my house, and then google voice lets me know if i miss a call, so this way I know for sure if I miss a call.
Similar issue... possibly a build problem?
I've had this occur on some builds of Android too. I didn't use WinMo long enough to make a comparison. Does it occur more when you are in a weak signal area? Most of the times it has happened to me, I have been sitting with the phone in my pocket, and I think the reception might not be the best.
switching to a NAND ROM seems to have fixed my problem for now! Shame that didnt work for you.
Yeah please let us know if it exists in WP7. No idea how to use google voice, maybe i should check it out!
Seems nobody talks about the call problems anymore. My guess is people given upp. Well the good news from Sweden Samsung is that they are aware of the problem! They have keept denying it or saying tbay cant replicate the problem. Finaly it seems like they are actually trying to get there hands dirty. Maybe because its on all new Samsung mobiles.
Now i was having a idea about the source of the problem, but to get some peace of mind on it, all can post if it works, or not. Hopefully we can at least get to the source of the problem.
Now here is my take on the issues, my way of counting out factors:
Here in Sweden, only 1 carrier have Edge on there network. And its the only company reporting call/connection issues. (calls get randomly muted, robot calls, phone keeps changing network, slow internet etc)
Samsung have a new codec on there phones, trying to achive a new, better, call quality. So my belives is that audio codec have trouble using Edge, and that could at least be a start to find the root of evil (but with a great original idea)
So, do you have the mute call issue? Yes/No
Do your carrier have Edge? Yes/No
Plz answer and lets see if we have a more direct approach to complain/call in issues to Samsung all around the world, remember. The more that reports/complain to the company, bigger chance they speed up time to fix it ... although Samsung isnt fast to come around :/
Well post away, does it work on Edge or not?
Yes I have this problem and my operator has EDGE. And I'm battling to get another phone in this price range (probably the HTC desire HD), becasue my service can't fix this and the operator has no clue to what could be wrong. I recomend you ditch the omnia to.
Remember to not but Samsung s2 or any, same prob.:-(. Been thinking the same as you but im gona stick to it cuz my phone is carrier free etc, and my current contract ends in 3-4 months or so, so im on to a new carrier. Sad but thru. Samsung should have addressed this issue fast, now there paying the price on other newer models.
Thnx for the reply, 1 answer and still on right track :-D
given up is the correct word...
next phone won't be samsung either way =) just to bother them!
Can you relate to edge problem to?
Seems there is no Omnia 7 uers left =(
Yes I have the mute call issue, but as far as I can tell, my Carrier does not use EDGE.
When the mute call occurs I see the phone rapidly trying to change networks, and ultimately if it settles on G there are no more mutes in that call. If it goes back to 3G it happens again. During that time the phone loses the signal completely, then jumps back to full once the switch is complete.
Darn, that could mean the end of my theory. Make sure your 100% sure.
Now, with so little going on, i thought people would love a poll to klick on =P
As far as I could find out, My carrier had a test rollout of EDGE in one city, but didn't continue with it. So, no, no EDGE atleast not in the areas I go to.
I'm in Austria, Provider is A1 and it uses EDGE
Fixed my problem by locking the phone to 3G network
Downside is that I have no signal in an area where 3G coverage is poor...
(so I've to switch back to automatic mode sometimes)...
man, this sucks really bad...
Given up describes it best, so many critical bugs (not only the call issue), never ever Samsung again, its a brick with a great screen. How come early reviews didnt report any of these flaws...
I locked the Phone to 3G and still experience silence during calls and creepy modem sounds. Phone tries to switch 3g on and off and eventually loses signal altogether. Last time I could not end the call after it went silent, windows just froze saying "ending call.....".
Usually doesnt happen in areas with really good coverage like cities, but rural areas make it unusable.
You used Cheveron? I have the call issue bug. Sometimes it happens and sometimes its like there no problem. Its like some days is a bad day and other a good day.
I know for a fact that all carriers in Sweden have no problems exept 1. And since the phone is otherwise the best, im soon changing carrier ... cant wait.
I bought my omnia about 5 months ago from ebay and I face this mute problem since, I was living in Oman when I bought this and now I am living in Indonesia and still facing the same problem even if I used another carrier SIM card.
Actually in my case this problem start only when I received a call and I start can hear the caller voice exactly after 12 seconds of connection and after that call, the mute problem happen for all incoming and outgoing call and I need to restart the phone if I want to make outgoing call without mute problem.
Are you guys having the same symtomp and situation?
fyi all carriers in oman and indonesia has both edge and 3G mode, but locking the phone to 3G didn't solve the problem in my case.
yep pretty much the same, you need to restart it in order to place a call again. That however doesnt guarantee that it wont bug again in a couple of minutes. Its very sensitive to signal strength, hence it happens very irregularly, nevertheless its not an operator issue.
Its maybe more pronounced on some networks since coverage varies.
Locking to edge definitely wont fix it, since it will bug on 3g / 3g+ switching still. It is a Samsung radio issue, its time they finally take credit for their flaws...the hard way.
Some more info from me. My theory is that this is not a Samsung-operator problem but only samsung problem. Because I have also tried my phone with a diferent SIM and i had the same problems, mute/modem calls, a little less but nonetheless. So this I think is totaly a Samsung f*** up. I you can excange your phone for a nother in the price range. The HTC sensation seems good but I know it's android but hey better android then a phone that even can't handle calls. I myself am in talks with my operator to change the Omnia for the sensation because they can not fix the problem. I also got we never heard of this before and then I recorded a video of the phone making the modem sounds (the video is on the forum) and presented it to them and said that they fix this or another phone, and now they I think will never know how to fix it so I will probably get a new phone (the sensation). Cheers.
That its Samsungs fault is there no question about. But i just wanted to se if Edge could be a problem, as it seems to be in Sweden at least. And help folks at, for now, choose a diff carrier that might work better = we are all sleeping soundly. Omnia 7 is the best phone out there atm according to me. But thiss connection/ mute call is really destroying one of the best phones atm. :'(
@voltageMX, lucky you but I think you're going to miss samoled display since Sensation only have SLCD display but at least you'll have a phone that working as a phone.
Too bad I bought my omnia from ebay...so I can't ask for replacement from the seller.
my only hope is mango update will cure the problem...
When call issue occurs i usally turns phone off, remove battery a short short while and start it up. I have noticed this have a lottery effect, i can go some day without the issue, only to se it return again, but as a temp fix it ...is better then nothing =/
Now is there any others that called Samsung in there country recently? In Sweden we got a radio Firmware you can get...by sending in your phonE!!!
But it seems to do the jobb. Internet have been reported faster also. We had users signing up and talking directly to Samsung to aid them in there search for the problem. And finally we got it. Waiting for my phone to return so ill report back about firmware version etc.
So, anybody recently talked to Samsung?
Hi,
I'm from Malaysia and I used to have the 2 seconds mute when I was on a 2G network. After that I switch to an operator which only has 3G (domestic roaming for 2G) and I don't face that issue anymore.