Database Users

POP3 Problem : E-Mail cannot Sync

Can anyone or has anyone successfully set up and sync'd to a pop3 acct with their HD yet???
I use the same settings as on my desktop computer and get a message in outlook
"Outlook cannot be downloaded to your mobile device. Make sure you are connected and that your email settings are correct. Then, try to download messages again".
This cannot be, I am connected VIA wifi, I can browse the Internet ( using Opera ) and made sure the password was correct ( pullin' out the Stylus )
Any SOlutions ???

You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).

Thats not IT
chr5s11 said:
You do know pop3 messages are not left on the server after you downloaded them on your desktop, don't you? So unless you have checked the option to leave a copy on the server in your e-mail client you cannot download messages again.
For a more conenient use you should get an imap mail server. With imap the messages are server based, so whatever you do with the messages in your mail client (mark them as read, delete them) will happen to them on your mail server. This way you can have the same messages on every device you use to view them (desktop, phone, laptop).
Click to expand...
Click to collapse
Yes, I am very much educated in the process of retrieving an email. but even if My Inbox was empty, I would get an empty INBOX, not an error message.

This is just a guess but how are your network choices set for Outlook, ie Work ISP etc?

Are you on contract or PAYG? I've never been able to use my phone's IMAP or POP3 client, regardless of model, due to the way that PAYG WAP works...

unless 'syncing' with pop three is different from what I think, I have accessed my pop3 account without hassle on my xda2i. (not bought the HD just yet )
I've used it with IOL and GMAIL wthout too much hassle on PAYG vodafone UK gprs.

This is my config :
I am on T-Mobile WNW - Free Internet HSDPA, ( I have unlocked the content restrictions to view all websites )
I have the following pop3 Settings:
Email : [email protected]
Your Name : Name Here
Account Display Name ( Greyed out ) : Name Here
Incoming Mail Server : [email protected]
typeop3
User Name : [email protected]
pwd : ********
Save Password : Checked
Outgoing SMTP ( Requires Auth & Use same usr name and PWD )
Advanced:
--------------
Network Connnection : T-Mobile Internet
AutoMatic Receive : 2hrs
Message Type : HTML
This is the total config, It is exactly the same as my outlook on windows XP machine, which can sync. I am however unable to on my phone.
I am asking if anyone who has a HTC Touch HD has successfully setup a pop3 yet ????

Hi,
I has a similar problem and I am on T-Mobile,
I unchecked the proxy option in Setting / Connections / Proxy Settings and it seems to work now
Tom

In network connections you have T-mobile as the internet access network?

He stated that he is using WiFi, the internet connection setting should not be relevant. The proxy setting mentioned by tombradshaw above may be problem.

I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?

faw+ said:
I'm having the same exact problem, using the internet connection, did anyone find a solution for this pls?
Click to expand...
Click to collapse
The solution is already posted as well on other threads.
Turn off the proxy server option and it'll work.

No that didn't make it for me

The asnwer is very simple
your setting:
Email : [email protected]
should be:
Email : example (without the rest the account knows this from the POP and SMTP )
This should make your email to work!

Has anyone come up with a solution for this yet? I am trying to connect to a pop3 e-mail account belonging to a privately owned domain and have everything set up in the same way to the original poster, except I am connecting via my provider's (Orange UK) data tariff.
My Internet connection does not have a proxy specified, I can connect to a hotmail account without issue, and I know all of the details are correct as I have just set them up fresh on a different computer.
Any suggestions not already mentioned will be appreciated as I have read through the entire thread and none of the suggestions so far have led to me being able to connect.
The message I receive is:
Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
Click to expand...
Click to collapse

Is there really no one out there who knows how to solve this? I really don't want to be stuck using hotmail when I am travelling half way around the world

Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74

lumi74 said:
Hello,
I also have the same problem:
While my first pop email account works fine, the second (pop.gmx.de) doesn´t synchronize any more. For the first two weeks everything worked fine, but a couple of days ago, the second mail accoutn stopped working.
Of course I checked the logon data sevral times, re-entered the complete data as a new account, soft-reseted my Touch HD, etc.
I also checked the same POP mail account at the same time from my notebook without any problems - so it cannot be a server problem.
Strange: When I you the web interface from GMX it tells me that there have been several unsuccessful logon attemtps to my account.
So it seems as if the Touch HD scrumbles the POP password, that I re-entered unnumbered times.
Any ideas or solutions to this?
Greetings,
Lumi74
Click to expand...
Click to collapse
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers

6Fg8 said:
My GMX worked perfectly for months, but since 2 weeks its exactly the same like you describe it. Yahoo still working without any problems. Seems GMX changed something on their servers
Click to expand...
Click to collapse
Yep. For me too. Since a few days my gmx won't work...

As for the GMX account not working, i tried it again today without changing anything in settings. Just hit send/receive - worked like a charm!

Problems with a mail acount on Diamond. POP3 receive working, SMTP send not working

Hy everybody, I have from two weeks already a HTC diamond, a beutiful phone with everything you need apart the up time.
I am not a noob in internet technologies, I am working with and on the net for more then 10 years already.
I configured on my phone a hotmail account, the easiest one, a yahoo account, a gmail account and another yahoo account and all work fine but my job mail account, the one I configured on a SE K850 with no difficulty is not working on this beautiful diamond.
Is a simple POP3/SMTP account on a private mail server and I have no problem configure it on any outlook, or outlook express on any computer. My colleagues has blackberry and i phones and works fine, i was the only stupid enough to buy a WM phone. Incoming is POP3 on 110 outgoing requires authentication SMTP on 25.
I tried to configure outlook I have on diamond is not working at all, i tried to configure it as a normal account receive is working, send is not working.
I tried to go in connections-advanced server settings-and to change connection (i have Internet, Work, Vodafone Live, Vodafone MMS and Vodafone Ro), is not working, i have an active internet connection, wap, i tried with WiFi active, without, the same result, receive ok, send it says "The message(s) could not be sent. check that you have network coverage and that your network coverage is correct. Then try sending again."
As the receive is working and the log in information for send is identical with the log in information for receive I think that the account information is correct.
So, where is the problem, can anybody help me? I would like to configure the outlook and (if possible) synchronize it with the one on my computer, it would be the best, but I don't know why I can't, and if outlook is not possible maybe I can get it to work as a regular mail account.
Please don't tell me to do something I did already.
Thanks,
Ionut

maybe a TCP view or TPC log would help me to find the problem.
TCP view or TPC log would help me to find the problem. Do you know any? I found a thread on it but still no answer. WX util is not working, i need something like TCP View.
http://forum.xda-developers.com/showthread.php?t=328957
I really don't like WM because is so opaque, is doing things but does them as he wants and not as you want. For example, why the hell when I am connected on a wifi connection is using my mobile internet connection to send and receive mails????

check the thread i posted in the Touch Pro forum. This was a common problem WM6.1 resulting from a new WM feature. Sometimes sending would work and sometimes not..
Anyway, microsoft recently published a patch for this..You can find the link in the thread below. It is meant for all WM6.1 devices
http://forum.xda-developers.com/showthread.php?t=444856
This did work for me by the way

Hi - I have a similar issue, but with gmail. Incoming works perfectly via imap, however outgoing emails do not work at all. I tried the patch mentioned above, changing outgoing smtp.gmail.com to smtp.gmail.com:465 or 587 and it still doesn't work. Also tried to create the account again to no avail.
I used the standard settings on gmail site https://mail.google.com/support/bin/answer.py?answer=78886 - dunno what I am missing here!! Any help would be nice

Hi people why don't yo read before posting, this is not the right thead...!!! please.

WM 6.1 Exchange Server Email Manual Connection instead

Hi,
Did a search for this type of problem but couldnt find anything. I have a HTC Diamond WM6.1 from Orange in UK.
I have successfully configured it to use Activesync & Webmail but when I configure it to connect to my works exchange server (using their webmail address at is states) I cannot set that connection to manual as I could with my webmail. It therefore connects every few minutes by itself and remains connected.
In Messaging, I clicked New Account and followed the instructions for POP mail (Gmail) and there is an option to schedule the send/receive but this is not the same for the "Outlook Email" option.
Am I missing something??? I dont think so.. is it possible to modify this through registry?
Thanks.
Nathan

I stumbled on this yesterday, it may help you get to the settings you're after.
If the link doesn't work just try googling "activesync dummy server fix".
http://frommypocket.pocketprimer.co...nage-activesync-and-the-dummy-server-fix.aspx

RuM3100 said:
Hi,
Did a search for this type of problem but couldnt find anything. I have a HTC Diamond WM6.1 from Orange in UK.
I have successfully configured it to use Activesync & Webmail but when I configure it to connect to my works exchange server (using their webmail address at is states) I cannot set that connection to manual as I could with my webmail. It therefore connects every few minutes by itself and remains connected.
In Messaging, I clicked New Account and followed the instructions for POP mail (Gmail) and there is an option to schedule the send/receive but this is not the same for the "Outlook Email" option.
Am I missing something??? I dont think so.. is it possible to modify this through registry?
Thanks.
Nathan
Click to expand...
Click to collapse
Exchange email is different from POP/IMAP.
You need to use Activesync on the phone to change those settings (which affect email, calendar events, tasks and contacts which are synced with the exchange server via Activesync over the air):
- Start->Programs->Activesync
- Soft right key (Menu)->Schedule
Then you can change the "Peak times:" and "Off-peak times:" settings from "As item arrive" (which is the default pushed email setting) to "Manually".
Cheers!!
NOTE: You can also quickly enable/disable push email (which is the "As item arrive" setting mentioned above) by going to "Settings " tab in TF3D, then tap on "Communications" and finally use "Microsoft Direct Push" ON/OFF to do the job.

Hats off guys..! Thanks. I didn't know that Activesync played a part when I wasnt connected to the laptop.
All sorted!!
Regards
Nathan

Smtp Email problems

Hello,
I have an HTC Ozone. Purchased about 2 months ago. I have been unable to send email through a company mail server since I have got the phone. I can log on and download my messages with no problem. When attempting to send mail I connect to the server but my phone sends no authentication information and I get a message bounced back saying no relay access allowed. I have tried the microsoft fix but my phone would not install it. I am currently using the most current 3VO 6.5 rom, I have also tried the official rom. With all three roms I have been unable to send mail. I have also tried multiple email clients.
I have tried to send mail through our server over wifi with outlook mobile and profimail. Same resault error 504 relay acces denied. I know for a fact our server supports relay access with authentication, I have no problems sending mail with my laptop using my verizion air card.
As i noted earlier I have had this problem from day 1 with stock 6.1 rom, with the official 6.5 rom and with the 3VO rom.
Does anyone have any ideas?
Thanks in advance.
Brian B.

Ok more testing. Tried same account information with my wife's phone same resault. I was thinking verizon was blocking port 25, cause I have tried other outgoing servers. Our IT guy says logs show phone connecting but not sending the login information. This baffles me. As anyone with an ozone had these problems. I have searched all over everything I find says use an alternate smtp server but this doesn't work either. This phone is really making me angry.

Of course, you are using your phone operator SMTP ?
Do you have the same probleme with GMAIL and IMAP protocol ?

Jalom said:
Of course, you are using your phone operator SMTP ?
Click to expand...
Click to collapse
What do you mean? I'm sure I have a T-Mob mail account, but I don't use it. I use my Internet provider's SMTP email. I cannot get my folders on my phone, "deletes" don't get sent from my phone, and every once in a while I cannot send email.

Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?

Jalom said:
Not all pop server work well with pocket outlook. For instance, I cannot get my gmail mails synced correctly using the pop protocole, I need to activate IMAP (that may solve your sent mail issue).
As far as other accounts go, in order to be able to send mails, I need to use my mobile operator SMTP (and username / login), i.e smtp.orange.fr. (still keeping my e-mail provider's pop account, though).
Is you problem permanent (you never manage to send any e-mail) or odd (sometimes it will, sometimes it won't) ?
Click to expand...
Click to collapse
The sending problem is intermittent, but the folders issue and the deletes issue are permanent. Plus, if I read and/or delete an email from my phone and do not read it on my email server it gets re-sent to my phone as unread mail.
Btw, the incoming server is a POP server, the outgoing server is SMTP.

All right. Although I do not have a precise idea of what your problem is, I would suggest the following:
- Call you provider (T-mobile if I understood well) and ask them what is their smtp server address, and what is your login / password, and try to use this config to send mail.
- Try to switch one of you webmail from pop to imap and to sync your mails using the imap protocol.
Another solution would be transfering all you mails to a live mail account, as these of course are well integrated in WinMo.

How to change Email aaccounts on T-mobile

Hi, I ahve the LEO with T-mob and cant figure out how to set up amail accounts wothout using Micosoft Exchange server..it must work without that!!? Hopefully..fast reply would be awesome - could not read prior posts yet as I am on work and need info soon cause leaving for Spain tomoroow.
Appreciating help!!

notoriusbgb said:
Hi, I ahve the LEO with T-mob and cant figure out how to set up amail accounts wothout using Micosoft Exchange server..it must work without that!!? Hopefully..fast reply would be awesome - could not read prior posts yet as I am on work and need info soon cause leaving for Spain tomoroow.
Appreciating help!!
Click to expand...
Click to collapse
You can set up e-mail accounts with hotmail (Microsoft Live), yahoo, gmail, etc.
The yahoo account should be set up as an IMAP type account, although you can manually set it up as a POP account.
I would suspect that you are having the Exchange account prompt is that you have selected 'mail' when you ActiveSync your HD2 with your computer. Thus the phone is trying to connect to an exchange server when not connected to your computer.

ok..sounds good so can you give me some steps..where to do what..just the general steps..not for every provider
Much appreciated.
so first open outlook on mobile(or!?)
2. do tjis
3...

fred_up said:
I would suspect that you are having the Exchange account prompt is that you have selected 'mail' when you ActiveSync your HD2 with your computer. Thus the phone is trying to connect to an exchange server when not connected to your computer.
Click to expand...
Click to collapse
So what to do now? to make it possible?

Go to the email tab in Sense and go Menu, Add Account. It gives you plenty of options, or you can just go to "other" and enter pop3/imap information that way.

thnks..will try.