I bought the Qtek 9100 from a seller on ebay who listed it as faulty due to not booting..
I assumed it was most likely the battery, So I ordered it, cleaned it up a bit, waited a whole MONTH for the battery to arrive (Damn you customs! haha), charged it, And whoop, it turned on.. Kinda..
It showed the O2 boot logo, then suddenly the screen started showing this very bizarre set of lines almost as if the ribbon was broken.. this however couldn't be the case, as the O2 logo was displayed fine, and opening and closing it didn't affect the screen..
So now.. Having booted it and had it crash before even loading windows, it refuses to turn back on, So I attempted every trick to hard reset it.. No luck
The only luck I've had, is holding the power button down for 30 seconds with the battery removed, and putting it back in for it to complete the above syptom.
I'm assuming as it boots the logo perfectly fine, it's not the battery (it's brand new, and is charged from a separate charging facility) Not the screen either.. So, It's got to be something else? :S
I'm trying to put as much information possible as to get the most informed solution to my problem :/
I'd truly love a solution for this as I've spent the remainder of my money on this phone (only a student) and really require a working phone soon.
Thank you so very much , PLEASE HELP! D:
Thanks guys lul
problem
plese forgive me for my bad english but i hope you understand what i try to say! i have 2 qtek 9100 with the same problem! i i resolve the problem in one way at both of the phones! i disassemble the phone on the location of the display screen and there is 2 integrated circuit boards and between them i put a piece of paper and at the bottom of the screen one horizontal piece it seems that was the problem integrated plates touching each other is that the phone was disassemble before! i hope this information will help you !
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Ok, it's tarted 2 days ago, suddenly my new exec screen going to blue (Like PC)??? just blue color (Sometimes white and black stripes) and hung, so I just restart it. But today, is terrible,its happend 6 times. Tonight the worst thing happend, blue screen come again but this time with soft reset, not help at all. Every time I soft reset the splash screen comes, and then that blue screen again. It happend about 5 times, the machine finally start but can't read my sd card and I try to do soft reset but screen goes and never come back. My exec didn't start at all. I tried to release the battery, leave for few minutes and put it back try to start it, nothing happend... now my exec has die.
Anyone please help me and advice please,
What I did just cook ext ROM (So it have autoconfig for my country's operator, and upgrade the radio to 1.14.10 from T-Mobile, like I did to my alpine but it have no problem until I sold it)
Whoa... help me bro...
Thanks in advanced
Finally it's start but never reach windows screen, the blue screen appears again.
And I remember, the strange thing, my IMEI that I read from device properties is: 355195002465655
But, the IMEI at back body,(Under the battery) : 355195000360361
Why?And what happen?
guess u have the same probs as some others
http://forum.xda-developers.com/showthread.php?t=291986
oops:
saw u r already i that post.......
OK, I've got the same problems as you did. I was so upset with the device that I hit it on my lap (with the battery clip side hitting my lap) and then put the battery back on. Then it turned on! So everytime I have this problem I just hit the battery clip side and it turns on like 70 percent of the time. I just realized the SD card is on that side...hmmm..must be something to do with SD. I'm pretty sure someday it would just stop working at all if I keep doing this.
I don't advise anyone doing this but so far it works for me. I still have problems waking it up though. I really think the mainboard is messed up so I'm trying to get a mainboard, even a broken miniusb mainboard just to test it out. I opened mine up to the last screw and no loose connections noted. So if anyone has a mainboard then can sell me PM me.
If you still have warranty on the device, I advise you to send it in for warranty repair. It seems to only get worst and not better. Goodluck, hopefully we can find a solution for this. If I do get a mainboard. I'll let you know if that fixed it.
Hmm, I've guess it, I think the pprob is mainboard. I'll send it for warranty, (But I bought it in other city not in my own city) So i'll have to send it then on friday this week i'll go to that store to check arround and maybe choose the best product. I'll give the update then.
Anyway someone can give a advice to choose the mainboard?
Thanks in advanced.
bump..we need help..Is it a mainboard or coaxial cable problem? Please advise..
OK, Problem found.. Thanks Corneluis...It is a problem with the voltage control on the mainboard! Anybody has a workaround for this?
SOLUTION FOUND!!! At least for my Jasjar. Thanks, cornelius about the info on faulty voltage control which causes the Bulverde CPU to hang and give funny lines and colors to the screen. The solution is to install Pocket Hack Master and disable the Device CPU scaling in settings and set the speed to 312mhz for standby and before you turn it off. Now you can always clock it to 520 when needed but before you turn it off or close the screen make sure the speed is only 312mhz.
This has worked for me for more than 24 hours without any sngle hang.
Was working fine this morning, alarm went off etc and checked my mail. Put it into my pocket to read on the bus, got it out and it wouldn't come out of sleep mode. So tried reset with the stylus, no luck, so then pulled the battery and powered on.
All I get now is the green light coming on and staying on and that's it nothing else. I've got Hard-SPL the last released version and Shamanix Ultimate rom which has been fine for the last few months. And yer now this.
I've tried removing the sim card, the storage card and plugging it into windows. It detects something, brings up a network device but then I get nothing after that. I've tried using RUUWrapper to flash another OS rom but it still won't go. (This only happened once)
*Update* Somehow after plugging the usb cable in and holding power and the ok button to get the tri colour screen (even though its staying black) it managed to attempt to flash a new image to my phone. It said it was successful but its still not booting. I'm going to try and reflash the radio and hard spl but any other ideas? I tried looking for mtty to go through that way but no luck.
i had the same problem like you any help oli, pof or any one who could help to come back our hermes??
you sure its even a software problem? it seem to me like a hardware problem, like ur lcd screen is dead or something. i would try a remote control app like mymobiler and see if there's anything there first
XtreMe_G said:
you sure its even a software problem? it seem to me like a hardware problem, like ur lcd screen is dead or something. i would try a remote control app like mymobiler and see if there's anything there first
Click to expand...
Click to collapse
Could be a hardware issue but I don't think its the LCD. The lights to indicate bluetooth aren't flashing which I had on by default. Its also not even flashing the green light at this point. It sorta powers on but thats it.
*Update*
After a bit of time the light did start flashing green but no bluetooth. The red and green phone buttons also turned on (Dopod 838 Pro). Its also now appearing to charge off the USB. But still no link in windows. I can ring the phone but nothing happens, it rings in the phone im using but the mobile itself does not.
well in my case my device if i plug it in the charger it charges but no led indication if i turn on the device only the green led turns on but it stays no start of splash etc etc etc only i can put it in bootmode if i flash it dont makes nothing
Well I dropped the phone into the service centre. It is 11 days (taking into account the leap year) outside of warranty. I'm kinda annoyed because the tech there said 3 would normally replace/repair under warranty at 10 days out of warranty.
Either way i've got a quote of $140, they claim its the screen but didnt have a screen in stock to test so i'm waiting for that. Three may still cover it under warranty because its so close to the warranty period and well i've had a few billing issues with them before where they were at fault. Namely the charged my credit card which they had been for over 6 months with no issues and then claimed I had not paid them. It took two weeks and multiple complaints before they accepted my bank statement showing them it was paid.
Still waiting now at almost a week and a half but hopefully its just the screen and they will fix it for me. They were hesitant to but I believe they will cover all of it, at first only offered 50% of the cost which is a bit of a kick in the teeth when its so close to warranty and under statutory warranty it should be covered.
Will keep this updated.
so has anyone figured out a reason/solution to this issue?
Unfortunately no
Once three got the parts in and tested them in my unit they were still unable to get it to boot nor get into some kind of special boot diagnostic mode they use so it was declared a complete board failure and deemed uneconomical to repair.
As it was so close to warranty they are now trying to sort out what they can do, possibly a loyalty upgrade or something similar. I've given them ideas of what phone I would like to get and hopefully they can accommodate me else I will look at chasing the statutory warranty angle.
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
Hi everyone,
I would really appreciate it if you could give me an advice for my TMOUS HD2 P81120, that won't turn on.
I bought it with some firmware problems, spent plenty of time flashing it and finally managed to install a stock ROM from SDCARD using a fridge (it couldn't install w/o such cooling).
After that, it booted to white splashscreen with pink logo (smth like "Bringing happinness", don't remember the text) and stuck on it. I rebooted, flashed HSPL 2.08 successfully.
After that the device won't turn on at all. When I hold the Power button, all I get a barely sensible short vibration, but the screen stays completely black, no signs of life. I kept it on AC charger overnight — nothing has changed. When I hook it to the charger w/o the battery, and put the battery in, HD2 powers on itself (same short vibration, no other signs of life). Tried removing the sdcard, different combinations of power-ons, still nothing. Tried freezing it again for 5-10 mins — still no luck.
Please let me know what else I can try.
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
kitjarik said:
and one more thing — when I plug the USB, the PC doesn't detect any device.
It seems that a JTAG is my last resort, still I'm not sure I can find the hardware for that.
Click to expand...
Click to collapse
same sh*t her pall
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
BobbyManifesto said:
the problem is that your HD2 are overheating so the only thing thats left in your case is to replace motherboard
Click to expand...
Click to collapse
Good point!
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
meb786 said:
Make sure that none of the three pins on the phone that touch the battery are bent. One of the causes of constant reboot is when one of those pins are not touching the battery. Please let me know if it worked for you...
Click to expand...
Click to collapse
That were definitely not the battery pins.
If anyone cares - here's how it ended (or not yet )
I found a JTAG service in my city, they wanted 50$ to restore the device to a working condition. I agreed, they took the phone. After that they've called me and said they have restored the bootloader, but can't make HD2 actually boot (they flashed stock ROM directly through JTAG, but it always got stuck on "Stick Together Screen". Now I understand I have probably flashed the wrong rom/radio — that's what has bricked it. I paid them 7$ for "diagnostics" and got back a phone with a working bootloader.
After that, I used the "fridge" method to flash latest radio for HD2 and some custom Win6.5.3 ROM (10 mins of fridge before each step). Then I cooled it again and put the cold phone on a frozen chicken (still laughing on that). Guess what — it booted into WM6.5, I even managed to make a call, though it rebooted in 3-5 mins. Overheating problems confirmed, at least it's not a complete brick.
What I've done now is found a guy that will try to "reball" the CPU's BGA - sort of "reheat" the chip to get a firm contact of it with the motherboard, and solve the heat problems. He'll call me today and let me know how it went — i'll update this topic.
As a conclusion, I can only say: "Check three times what you're flashing before you actually are flashing". Otherwise, JTAG is a wonderful "resurrection" solution, although a bit pricey (my case is pure luck).
Hi everyone,
I have the no loading/no starting issue with my N7. A couple months ago is send my N7 back because I couldn't start it anymore. After 2 weeks I received it back, telling me that there was nothing wrong with it. I found it was factory reset and since then, it starts without no problem.
Now since a couple weeks I randomly can't load it anymore. I tried everything, also factory reset and that helped for me. I did the reset and didn't install anything. That worked a while, but now I have the problem again. When I put it on the charger, the battery icon shows it's charging, but the battery percentage is decreasing. Somethimes it will charge at 100%, but it takes 2 days or so, and somethimes it won't charge at all...
I prefer not to send it back again because I think they will do a factory reset and say it's fine. So I did look it up on the forum and removed the back to look at the battery connector. I found it was well placed and allready have a sticker on it the hold it in place. But when I turned it over a little gold piece fell out, as shown marked in the first picture.
Is it possible that it needs to be where the 2 red circles are on the right side, on the second picture? Because it matches the 2 circles on the left side and what is it purpose, The tablet works fine otherwise and I can't find any other faults...
Thanks in advance for helping me out
Those two missing tabs are the connections to the NFC antenna inside the backcover. I doubt that they will in any way affect charging but where the broken connector(s?) were inside the case could do
ok thanks, now i have a reason to send it back, they can't say its ok and just did a reset