Database Users

Dropped my hermes, won't power on. Red light went attached to USB

Ok so I was so happy that I finally got XDA live .2 running on my 1.5 month old Hermes. This site has helped me to no end. Being completely new to the Windows mobile platform, I've made it a point to check the forums here every day and read up on issues/tricks & tips. My utmost respect to the folks here at XDA-Developers. In fact I just contributed some money I was so thrilled. I never had to post a question before.
Short lived :-(
Due to my own stupidity. I dropped my Hermes on the carpeted floor in my office. Now it wasn't a huge hit to the unit. It fell 2.5 feet and it was carpet.
I picked it up and hit the power key (It was sleeping before I dropped it) but no joy. I yanked the battery, waited a minute, replaced it. No Joy.. I've tried lots of stuff
1) With battery in place, soft reset
2) Without battery in place and attached to power.
3) removed battery, waited an hour, replaced battery. No power on. Re-attached power.. No power on.
So long story short, I can't power it up. I get a red light when attached to power with or without battery in place.
I am screwed? I'll cry! I have removed the sim-lock and I am Super CID on the phone. It's over a month old from Cingluar. Do I have any hope of getting it fixed/replaced/someone here suggesting a fix?
Any help appreciated. I saw a post on the red light when charging but nothing so far has helped.
I know they are many genius' here. I'll donate more to this awesome site regardless of getting this fixed. I just hope I don't have to fork out another $500 for a new unit.

What we don't know in your case is whether dropping the device has just triggered the infuriating Red LED issue that will come good or whether more serious damage has occurred.
You say you read a post re this and I assume it was this one?
http://forum.xda-developers.com/showpost.php?p=1077622&postcount=6
The one thing I did not see that you tried is having charger plugged in with battery out and whilst remaining connected inserting the battery. Wait several seconds, hopefully LED changes to amber. However, though frustrating it may be worth repeating this kind of thing repeatedly until you are bored to tears! I say this because some folks find that it just seems to start eventually but they've tried so many things they cannot pin down what exactly the solution was.
If it's more serious - which I rather doubt (only 2.5ft to a carpeted floor) then you could try a disassembly and reconstruction. (I'm assuming you do not have warranty) I suggest this as the first time I got this, this is what I did and on re-assembly - hey presto it worked. Did not actually do anything but perhaps it helped with a loose connection or helped discharge the circuits and reset charging function??
Mike

Hi,
had the same issue! No function, only red light - with/without/new power plug, accu - only red light.
My device only layed on my table at home - overnight crash effect...
I had to bring in the device to service...
Now i have a new one with higher s/n and all is good again...
best
bax

Would having a second, fully charged battery help?
Sincerely,
Steve

It's going back to cingular.
Thanks for all the advice/help. Nothing seemed to work at all. Different battery, attching to power and inserting the abttery afterwards. However, I now can boot trhe unit, but I have to squeeze the sides of the unit (Or jam a piece os plastice bettwen the slide out keyboard) and the unit boots. Not very practical.
I contacted Cingular and a replacement is on the way. I put back on the original ROM that it shipped with and wiped everything else. I am Super CID, does this void my warranty? Will they even care? The issues is definietly HW so I hope they just can't power it up when they recieve it back. I'll play dumb anyway if they ask!
Now it's just trying to survive the next few days with either my SE P900 or My S710 (Sniff... sniff.. I want my Hermes back already)
Thanks again to all who posted advice.

Bell Vogue keeps rebooting

Hi everyone,
I have had some trouble with my Vogue. At first it simply would not turn on. I would get a red light when I plugged the phone in to charge it. I have been using my old phone for several months now. Today I went out to the nearest Bell store and it seems like anything new is going to cost in the $500 area because I still have 1 year left on my contract. So I have renewed my interest in getting my Vogue working again
The original thread describing my original problem (with the red light) is here:
http://forum.xda-developers.com/showthread.php?t=546674
I purchased a new battery and now when I plug it in on the USB I can turn it on (no lights, red, green, or otherwise) but it does turn on. It boots up just passed the blue “Bell” splash screen and then reboots. It does this over and over again.
I am able to get into the boot loader screen by holding down the power and camera buttons and pressing the reset button.
Any ideas on what I can do? Any suggestions are welcome.
Regards,
The Fish

Reflash your rom when you get to the bootloader screen.
If you are unlocked flash nfsfan or whatever, just rename the nbh file to 'VOGUIMG.nbh' and it will flash.
If you were on stock you'll need the nbh from the stock package.

OK, here is an update
I have tried a hard-reset (press Send and End buttons at the same time and press reset button). This worked but the phone still kept rebooting. Tried the original battery, phone booted a little further up before rebooting.
I got the phone into boot loader mode and left it plugged in on the USB cable for a few minutes. This time when I rebooted I became ecstatic. I got all the way to the “align your screen” stage before hearing the “phone is dying” sound and the phone turned off. So here is what I think may have happened:
I have long lost the home charger kit. So I have, for as long as I can remember, been charging it by plugging it into a PC via the USB. This is fine except that Windows will only power the USB for the device if there is a driver installed. The device/phone looks different to Windows when it is in boot loader mode then when it is fully booted up. If the device is so dead as to not even have a flicker of life I don't think Windows sees it.
I have been doing this tonight under Linux. Linux seems to either have the driver, a more generic driver or powers the USB all the time for any device. I noticed this same behavior when charging my Moto Razr the same way. Under Linux it just worked by plugging it in. Under Widows I had to install the driver. So maybe here is what happened.
The battery got SO dead that it was not able to boot the phone up far enough for Windows on the PC to see it, recognize it and begin powering the USB port. Perhaps leaving the phone in bootloader mode and plugged into a Linux box got the battery a little more charged till I got to the point of being able to align the screen.
Anyway, I am more then ever convinced that this is some kind of battery/power issue. The phone is now lying here powered up and charging (already at 20%). The carrier customizations ran, rebooted while I crossed my fingers, and came back up. I even called *BELL and got a message about activating my phone. Tomorrow if the phone is charged up and behaving normally I will get an ESN change done and be back in the world of decent smartphones. Man have I ever missed my Google Maps
The next step is to flash a more up-to-date ROM... if I dare mess with a good thing.
The Fish

My Galaxy S5 won't start up... (black screen)

Hi everybody
I have a problem with my Galaxy S5 (no custom rom, official)
I normally used my phone, I locked it. But, after about 10 mins I tried to unlock my phone, but nothing happens
I tried to reboot, nothing happens. I tried take out and put the battery - nothing happens. So I searched on Google and tried some keys combinations, but nothing happens. My phone has about 80% battery. I tried to charge it in the charger, but nothing is happening (black screen, no notiffication light). Also I tried to put off my SIM and SD Card, but nothing happens
Do you have some skills in it? Can you help me?

Few days ago, I faced the same problem..
http://forum.xda-developers.com/showthread.php?t=2853472
Then I'd to take it to the Samsumg store.. And they return it back in 2 days and said me it was a software problem..

I wanted to do a recovery reset, but i can't boot my phone anymore, also the Kies doesn't see anything, so. Did you really think that is a software problem? Because my phone won't vibrate at boot. So maybe it can be a hardware prob :/
EDIT: Phone started blinking red light... (nottiffication), I tried to charge it, but nothing...

Mate as mentioned early, same problem I faced..
It'll be better, if you return it to Samsung customer care..

You seem to be saying that the problem occurred unexpectedly. So presumably this isn't subsequent to a flash error, newly installed app or a trauma (dropping the phone, etc).
First ensure that your battery is charged, plug in the phone to a charger as well and try turning it on. If at all possible, borrow a battery from a friend's S5 or go to a store and borrow a battery for 30 seconds to confirm that the battery isn't the issue.
If the problem persists, then remove the cable and battery. Then put the battery back into the phone and press and continue to hold in this order, the volume down key, then menu key, then power key. Hold all three until the screen powers up (about 5 seconds). If this doesn't work.. the most likely problem is a damaged power key - try pressing hard or "wiggling" it to see if that makes a difference.
If you still can't start the phone, then see if a local cellular repair shop has a "jtag jig" that you can borrow. Or you can buy one on Ebay for a few dollars. When this jig is plugged into the USB socket, the phone should automatically restart.
If all of the above fails (which is unlikely), you would seem to have a hardware problem or unknown origin. Which would be very unusual. If your phone is under warranty, make a claim. Otherwise get an estimate to repair it.
.

If I hold all 4 buttons at the same time and connect the phone to PC, PC recognises the phone for a few seconds. Well, maybe not recognises, I cant see it, but it plays the same sound as if connected flash drive to pc. However, everytime it disconnects within a few seconds...

I´m in the same case, but I was flashing the Galaxy S5 with the four files ROM and the pit file using Odin3.09. All the process ended well, but after rebooting there apeared one Screen sayin something like "Some files at this phone are encripted and there can´t be modified......." so I did a manual reboot and take off USB cable and from this moment the phone don´t do anything but giving a sound when I plug USB to computer cable and I can see new COM --> Qualcomm HS-USB QDLoader 9008, and there repeat a loop.
I´m still looking for a solution, but it gives me that there is time to change phone.

Possible Fix
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.

kimo hands said:
This thread is old but idk if this was ever solved, so in case anyone else ever has an issue like this. My Gf is still rocking this phone so i've had a little experience with it. The phone wont turn on or charge. I got it to work by sticking a flat head screw driver and prying it fairly hard against the bottom of the battery (the side closest to the charge port) and forcing the battery harder against the metal contacts. While pushing the battery I turn on the phone and it starts right up and continues to run even after letting the pressure off. I've noticed this happens every few times i take the battery out, but this method has never failed for me turning the phone back on. Hope someone finds this helpful.
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weird, youd think that bending the tabs out to force contact with the battery better would do the same trick fwif

Note 3 not turning on. Sudden death? Hardware problem?

Let me start from the begining.
So the other day I plugged my phone into USB in order to charge it (I had to keep it close to me hence why I didn't plug it into the wall charger). The phone was charging, showing up as a media device on the lappy, etc. I was doing stuff on the computer then I heard it vibrate so I went to see what it was. The blue notification light was on (facebook notification most likely) and when I pressed the Menu button the screen didn't come on. I also tried the Power button but same thing. So I decided to restart the phone. Since then, it hasn't turned back on.
I tested the battery in another device and it's working perfectly fine. Neither recovery nor download mode work. I tried to do some of the tests people recommended for sudden death, like plugging it into usb and leaving it for a while, trying to kick start it (putting battery in while holding the recovery buttons) - you name it, i've done it. I even went to the lengths of taking off the back cover to see if theres any crap that got in there, maybe a loose connector, anything burnt - nothing. Unfortunately, I don't have a multimeter to see if there is a charge running through the board. Looks like sudden death to me, the only thing is - I rooted the phone on the 1st day I got it and I don't live in the country where I bought the phone so sending it over for warranty repairs would be a pain in the ass. What can I do? I would greatly appreciate your help, if you manage to help me fix my baby, I will ENSURE to send you a donation for a nice, big, cold beer (or maybe a few).
Looking forward to any answers! I really need my phone, I use it for work.

It seems like a hardware issue... you need to take it to a local store to scan it's hardware.... maybe something gone wrong while charging which made something be destroyed inside it..... hope its not the motherboard.....

it happens sometimes, when charging current fluctuate, it destroys the charging circuit and in result it damage the whole current circuit, local repair shop can solve the issue.

Samsung Galaxy S7 Edge Not Turning On

Hi people.
So i'm having a problem with my S7 Edge and i don't think it is common. A few weeks back I was using my phone and it would suddenly turn off and the battery would be drained too. After this first incident with the problem it happened more often, and the phone would start doing boot loops to the point where the phone just froze and turned off. When these problems occured it will usually need to be a problem where I do a safe boot (Volume up, Home button and power key), and everything will be fine (or to charge it if the battery drained), but recently, the phone just didn't work at all, to the point I waited for the battery to drain (10 hours), and try charging it, nothing happens.
So firstly I was watching a video and checking my CPU/Battery tempretures to see if that was the problem (the tempretures at the time were around 31 degrees), and mid way through the video it bugged out through the audio in a high screech and turned itself off.
I tried turning it on again but no response to the screen, i tried safe booting it, or every alternative booting option, it did not work at all.
Here is all the diagnostics and repairs I did, but no luck:
- Tried turning it on
- Different boot options (Volume up/down, Home button & power key)
- Cleaning the port for moisture detection
- Replacing the battery for a new one (Genuine one)
- Doing all of the above, with it on charge
- Connecting to a PC, but no detection
One positive I found was that when i put the phone on a wireless station, it would change colour to show that the phone is charging. I have however took the wireless out of the phone as it was in the way of the battery, and safely in my draw.
Before this final fault happened, I did do a recovery to a previous Android version, just incase if it was a software fault, but it wasn't. The phone is not rooted and I had it since September of 2016.
Is there any alternative options to do? As i'm running out of ideas to do as every solution on the internet is to turn it on, which i can't whatsoever.
The warranty is voided also as there is a crack on the screen lens, and it's way too much to pay for a repair.
I need some explination of why this is happening, so I can go in the right direction and not to waste money if i was going to a repair service, or purchasing the parts for myself.
Any help would be highly appericiated.

Check your installed apps to see if there any viruses on your phone. All you said are signs that your phone might have a virus (check how to remove it here: https://www.unlockunit.com/blog/how-to-tell-if-your-phone-has-a-virus/
However, there is a chance that you do not have any viruses on your phone, but at least you have to isolate this possibility.
Did you recall installing any app prior to this behavior?

This may be the case, however i can't turn on the phone at all. I tried every possible reboot possible, download mode, bios mode, safe boot, reboot, but nothing happens unfortunately. Unless i can do it whilst it is turned off, i can do something. I have a PC if i can do anything else with it.
I don't think I have installed any weird apps on the phone.

sounds like a brick to me. Not a lot I can thing of you can do.
If you place the wireless card back in does it boot?
IT sounds like you've messed with the internals, so possible you damaged something?

I don't particularly think that I broke it from the inside as it was behaving the same before i opened it. And when i used the wireless charging, it will only indicate it was charging or getting detected on that charging pad and not on the phone regarding a red led, or the charging icon

Have you tried holding volume down + home + power for 15 seconds and try turning on the phone again?

As mentioned in the description, I have unfortunately

MOweenSalah said:
As mentioned in the description, I have unfortunately
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Have you had any luck? Am in the same boat.